Norstar Compact 616 Dr5 Installer Guide
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/Dial Notes Dial the internal number or press the internal button of the person to whom you want to speak. The line is open for you to speak. The telephone receiving the call cannot accept Voice Calls for one of the following reasons: it is active or ringing with another call; it is in Call Forward mode; it is in Do Not Disturb mode; it has Voice Call Deny turned on; it is not a telephone. Your call proceeds automatically as a regular ringing call. Once you have answered a Voice Call, you can put it on hold, transfer it, or otherwise treat it as a normal call. When you have Handsfree Answerback assigned to your telephone, and you are using an on-hook Dialing Mode, the microphone and speaker are both activated for external calls. The System Coordinator assigns Handsfree Answerback to a telephone in Administration programming. You can not assign Handsfree Answerback capability to the Telephone. Compact System Coordinator Guide
Compact TelephoneFeature Card 165 Using a feature 1.Press and enter the desired feature code on the dial pad. OR the programmed memory button. 2. Follow the display messages. Note: On M7310 and M7324 Telephones, some features are also available on the display buttons. Programming From an idle telephone, or with your calls on hold, press a Press the memory that you want to program. (This step is not required on the feature on aM7100 Telephone.) See your telephone user card for the location of the memory memorybuttons. button 3.Enter the feature code you want to program. Autobumping Allows the oldest log entry to be deleted from a full Call Log when a new item is logged, so that the new log entry can be stored. For more information, see Call Log. :Cancel BackgroundAllows you to listen to music (provided by your office) through Musicyour telephone speaker when you are not on a call. Cancel Button Inquiry Checks what is programmed on any button. Use this feature when labeling memory buttons. Call Log Programs a password for your Call Log. To remove the password, Passwordsee your System Coordinator. Class Overrides the Class of Service on a telephone to allow you to Servicemake a call from that telephone. The Class of Service determines which numbers you can dial. Switch from one Class of Service to another using this feature code and a password provided by your System Coordinator. ContrastAdjusts the contrast of your telephone display. Press through (depending on your telephone). Dialing Modes Changes the on-hook Dialing Modes. The three Dialing Modes are: Automatic Dial: If you have a Prime line, dial a telephone number without pressing a line button. A line is selected automatically. Pre-Dial: Dial a telephone number. Edit it by pressing or the left side of Press a line button to place the call. Standard Dial: Press a line button, then dial a telephone number. Do Not Disturb Prevents incoming calls from ringing at your telephone. Cancel Compact System Coordinator Guide
166 Compact Telephone Feature Card Language Choice Selects the English language for the telephone display. Selects the alternate language for the telephone display. Moving Line Buttons Changes the position of a line button. Remember to switch the button caps after the line button is moved. Lines cannot be moved to positions occupied by , or buttons. This feature is not available on the M7100 Telephone. Call Log type of calls that will be automatically stored in your , Programming External Autodial: Stores a line (optional) and an external memorytelephone number onto a memory button for one-button access buttonsto that number. Internal Autodial: Stores an internal telephone number onto a memory button for one-button access to that telephone number. Program Features: Stores a feature onto a memory button for one-button access to that feature. (Intercom], or cannot be programmed. Ring Type Programming a 1.Press (Feature (For M7100 Telephones, go to step 3.) 2.Press the memory button you want to program. 3.Enter the feature code of the feature you want to program. 4,If you entered the Line Pool feature code in step 3, enter the access code for a line pool. Selects a distinctive ring to help differentiate between your telephone and others nearby. Enter the feature code and press or through to select the new Ring Type. Press or to store the new ring. Ring VolumeMakes your telephone ring so you can adjust the volume, even while vou are on a call. Run/StopWhen using the External programming feature, inserts a break point between two or more numbers stored on a memory button. Press the memory button once to dial the first number; a second time to dial the second number, and so on. Compact System Coordinator Guide
Compact DR5 Telephone Feature 167 rams a Dial code (from 71 to 94). Programming a Personal Speed code: 1. Press [Feature to enter Personal Speed Dial codes. 2.Enter a two-digit code (from 71 to 94). 3 . To line as part of the Speed Dial code, press a line button or a line pool 3 . To line as part of the Speed Dial code, press a line button or a line pool button. button. Enter the to be assigned to that Telephone numbers cannot Enter the to be assigned to that Telephone numbers cannot exceed 24 digits, exceed 24 digits, 5. 5.Press or to finish programming, Press or to finish programming, Voice Prevents your telephone from receiving Voice Calls, permits only ,ordinary ringing calls.Cancel Link Generates a Link signal (also called flash or recall) on an active line to access other systems or carriers. PauseWhen programmed in an External sequence, inserts a 1.5second delay in a number being dialed. Far Pulse and Tone Dialing For Pulse Dialing only Release qWhen programmed at the end of an External sequence, performs the same function as Timed Generates a longer Link signal (1.5 seconds) on an active line. ReleaseUse this feature when you want to release a call on your line but retain the use of the line for another call. Compact DR5 System Coordinator Guide
168 Compact Telephone Feature Card Call Duration TimerBriefly displays the length of your current call. If your telephone is idle, the length of your most recent call is displayed. Call Log Opens your Call Log to view stored caller information. The Call Log displays use special characters. A new item in the Call Log is underlined. Answered calls are identified. Long distance calls are jdentified. The displayed information has been truncated. Call Log is only available if you have subscribed to Call Display services from your local telephone company. your Call Log: 1.Navigate to the appropriate log item, and display the number. 2.Edit the number, if required. The leading digits may need to be trimmed, or digits may need to be added for Long Distance or line pool access. See your System Coordinator. 3. Press a line button. 4. Lift the receiver. MessageReply to Message: Review your list of external and internal display messages, and return calls. Cancel Send Message: Leave a message on a co-worker’s telephone display to call you back. Cancel PageAllows you to make announcements through either the internal or external speakers, or both. Enter the feature code, the page code (1 for internal, 2 for external, or 3 for both), and the zone (0 to 3). External: Allows you to make announcements through your office’s loudspeaker system (if connected). [Feature] Allows you to make announcements through both your telephone speakers and your office’s loudspeaker system. Enter the feature code, and the zone (0 to 3). Internal (Zone): Allows you to make announcements, through the telephone speakers, to a group of telephones. Enter the feature code, and the zone (0 to 3). 0 pages all zones. Service Modes Activates one of up to three different telephone answering options, eliminating the need to forward all your calls. Only an assigned Control Telephone can turn ON Service Modes. See your System Coordinator. Cancel Show TimeBriefly displays the date and the time. Compact DR5 System Coordinator Guide
Compact DR5 Telephone Feature Card Call Forward Sends your calls to another telephone in your system. Cancel Re-routes a call to another telephone even if all its lines Call Briefly displays the name, number and line name of a ringing or held call. Press or repeatedly to cycle through the three displays of information. Note: Names and numbers for external callers are displayed only if you have subscribed to Call Display services from your local telephone company. Call ParkAutomatically puts a call on hold so that it can be retrieved from any telephone in your system. The display shows a retrieval code, 101 or 102. Call Park Retrieval: Answers a parked call from any telephone in your system by pressing [Intercom) and dialing the retrieval code. On the M7100 Telephone, dial just the retrieval code. The retrieval code is made up of a programmable Call Park prefix (0 to followed by a call number (01 or 02). Conference Setting up a three person call: 1. Make or answer the first call: 2.Put the first call on hold. 3. Make or answer the second call. 4. Press (or press if programmed). 5.Press the line button of the first held call. (This step is not required on the Telephone.) 6. Press to end the conference. a speak privately to one of the callers, or to drop one call and stay connected to another, or to hold both parties as separate calls, you must first split the conference. 1.Press the line button for one of the calls. The other call is put on hold. To re-establish the conference, press Removing yourself from the conference temporarily: 1.Press the other two callers can still speak to each other. Removing yourself from the conference permanently: 1. Press (or if programmed). The other two parties remain connected. Note: This type of transfer is supported only if one of the two remaining parties is internal. Compact System Coordinator Guide
Compact Telephone Feature Card Do Not Disturb Blocks an alerting Priority Call on your telephone. Exclusive Hold orTemporarily suspends an external call and prevents other telephones from picking it up. Exclusive Hold Retrieval: Press of the held call. (Press on the M7100 Telephone.) Group Listening Allows you to use both the receiver and your speaker at the same time while you are on a call. Use the Mute feature on the button to disable the telephone microphone. If you experience feedback, turn the volume down, and before hanging up, press Cancel Privacy Store caller information for the current active call in your Call Log. Names and numbers for external callers are displayed only if you have subscribed to Call Display services from your local telephone company. When Privacy is ON, other users with the same line are prevented from joining your current external call. If Privacy is OFF, other users with the same line can join in on your external call by pressing that line button. Enter the feature code a second time to restore the original setting. Sends a call to another telephone in your system. Using Transfer 1. Make or answer a call. 2. Press (or if programmed). 3. Dial an internal telephone number. 4.If you wish, you can announce the call after the called party answers. 5. Press or JOIN. The call is immediately transferred. If an external call is transferred to a busy internal line, or not answered after a few rings, the call automatically rings you back and the display indicates that the line was busy or that no one answered. Compact System Coordinator Guide
Compact DR5 Telephone Feature Card 171 Call Pickup(Feature] , Directed Pickup: Answers a selected telephone in your system. Group Pickup: Answers a call that is ringing at another telephone in the same pickup group. The external call that has been ringing longest is answered first. Trunk Answer: Answers an call that is ringing on a line that has been placed into Service Modes from any telephone in the system. This feature does not work on private lines. Queuing Answers a call when several calls arrive at the same time. The external call that has been ringing longest is answered first. Last Number Automatically redials the last external telephone number that you Redialdialed. This feature is available on the memory button on most telephones. Line PoolsTelephones can share several external lines for making outgoing calls without requiring each telephone to have a button for every line. Using a Line Pool: 1.Press and dial the Line Pool access code for one of the Line Pools assigned to your telephone, or press (if programmed). 2,If you are using a line pool which connects you to the network, dial the telephone number of the person you want to call. If you are using a line pool which automatically connects you to a other than follow the procedure for using that system. Ask your System Coordinator if you need help. Note: See your System Coordinator for your Line Pool access code. Priority CallInterrupts a call at another telephone, or overrides Do Not Disturb at a telephone. See your System Coordinator. Ring AgainWhen another telephone or Line Pool within the system is busy, Ring Again signals you to call back when the telephone or Line Pool becomes available. Cancel q Saved Number q Redial When you are active on a call, this feature stores the external telephone number of a call you have dialed. When you are not active on a call. this feature redials the number oreviouslv stored. Speed Dial Dials the number stored for a Speed Dial code. After entering the feature code, enter the two-digit Speed Dial code (01 to 94) for the number you want. Voice CallBegin a conversation through the speaker of another telephone without first making the other telephone ring. To answer a Voice Call, pick up the receiver, or press Compact DR5 System Coordinator Guide
172 Prime Telephone Card is a Prime Telephone? A Prime Telephone can be any Meridian telephone that has been assigned to provide a backup answering service for incoming external calls. An external call rings at a Prime Telephone when the call is not answered at any other telephones with that call’s line appearance, A Prime Telephone can be any one of the following: l any telephone l an M7310 telephone with a Busy Lamp Field (BLF) l an M7324 telephone with Central Answering Position (CAP) modules. Your role inAs the assigned Prime Telephone operator, you are responsible for operating a Primeanswering unanswered external calls. You are alerted to these calls when Telephoneyour telephone display shows you a descriptive message, the line indicator flashes, and the call rings. After answering a call, you may take a message or redirect the call to another telephone. Who assigns theCheck with your System Coordinator to determine which external lines have external lines for mybeen assigned for backup answering and which of those lines ring at your Prime Telephone?Prime Telephone. To help you do your job well, your Coordinator should provide a list of names and numbers associated with each internal telephone and external line, and a list of System Speed Dial names and numbers. Your Coordinator can also tell you which features have been assigned to your telephone. Meridian and are trademarks of Northern Telecom. Compact System Coordinator Guide