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Norstar Compact 616 Dr5 Installer Guide

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    							Call Log  83
    Choose Logging, Options   
    You can select the type of calls that will be stored in your Call
    Log.
     Press 
    2. If the default has not’changed,  display shows Ho 
     If you want to log calls, that  answered,
    press  or 
    OR
         
    Press    ‘to display the next selection.
    3.The’display shows    If you want to log
    calls that were unanswered at your telephone but answered
    elsewhere in the system, press  or 
    OR
    Press NEXT or I# ‘to display the next selection.,
    4.The display shows Los al 1 calls. If you want to log ail
    calls, answered and not answered at the telephone, press
     or 
    OR
    Press NEXT or I# to display the next selection.
    5.The display shows No  If you do not want
    information to be automatically logged, press 
     or
    (Feature].
    OR
    Press  or  to return to the first selection.
    6. To exit, press 
    Use  (manually log a call)
    If your calls are not automatically logged,  lets you manually
    log call information when you are connected to an external call.
    Being able to store information for your current call can be helpful
    in many situations. For example, you may want to:
    record a caller’s information without using paper and pencil,
    record only selected calls that you personally choose, as
    opposed to using Call Log automatically, and
     quickly record caller information before a caller hangs up.
    Compact 
     System Coordinator Guide 
    						
    							84  Call Log
    To manually log an external call:
    Program this feature on a memory key. (See the 
    Telephones section in this chapter.)
        
    Since your log has a set number’of entries that it can hold,
    Autobumping is a feature that lets you tell 
     what to do
    when your log becomes full. When Autobumping is ON, a new
    log entry causes the first entry to be deleted. If Autobumping is
    OFF, your 
     system will not log new calls when your log is
    full.
    1.To turn Autobumping ON, press    
    OR
    To turn Autobumping OFF, press    
    Enter Call Log
    You can enter your Call Log to view stored information. The Log
    may display special characters. These are described in detail in
    the description of Displays, later in this section. To view your log:
    1.Press    
    2.The display shows the number of previously read items (Old)
    and the number of new, unread items (New) in the log.
    3.To view old items, press  or 
    OR
    To view new items, press  or 
    OR ,
    To return to an item viewed when you last exited the log,
    press RESUME or  
    Compact SystemCoordinator Guide 
    						
    							Call Log  85
    Navigate within Call Log
    You can navigate within your Call Log to view a particular log
    entry. You can also scroll within an entry itself.
    1. To scroll through an entry, press MORE or  
    OR  
    To view the next entry, press NEXT‘        : 
      To go back to the previous entry, press 
     To exit, press  
    Erase Log Items
    It is necessary to routinely erase read log items to make space
    for new items in your log.
     Navigate to the item you want to erase.
    2. Press  or [Hold]. 
    3. To exit, press 
    If you accidentally erase an item, you can undo the erasure.
    1.Immediately after accidentally  item, press UNDO
    or
    2. To exit, press 
    Compact  System Coordinator Guide 
    						
    							86  Call Log
    Call from Call Log
    You may find it helpful to place calls from within your Call Log.
    Each stored caller number may vary according to the information
    associated with that particular call. If the caller number involves a
     or PBX system, the first few digits may need to be
    “trimmed” to make the caller number dialable. If the number that
    you want to call is long distance or uses line pool access, digits
    may need to be added to the beginning of the number.
    Place a call
    1.Navigate to the log item for the number that you want to dial,
    2.Display the number and edit it if necessary to make it
     (the instructions for adding or trimming digits follow).
    3.Press an external line or line pool button:
    4.Lift the receiver. This is not necessary if Handsfree is
    programmed at your telephone.
    5.The displayed number is dialed.
    Trim a number involving  or PBX
    To trim the caller number:
    1. Press TRIM or  once for every digit that you
    want to remove.
    Add digits for long distance or line pool access
    1.Add digits to the number by pressing the appropriate dial pad
    digits, just as you would do to dial.
    2.To remove digits you have added, press  or
     once for every digit that you want to remove.
    Compact DR5 System Coordinator Guide 
    						
    							 Log  87
    Optional Password
    You have the option of accessing your Call Log through a
    password. If you forget your password, there is a facility in
    Administration programming to clear it (and then you could enter
    a new password from your 
    Assign a password to your Call Log
    Press     The displays shows
    New 
    2.Enter your four-digit password. The display shows
    Repeat New:,.
    3.Re-enter your four-digit password. The display shows
    Password  which confirms that your password has
    been assigned.
    Using’ your Password to enter Call Log
    1.Press     to enter Call Log.
    2.If you have programmed a password, Password:  appears.
    3.Enter your four-digit password.
    Change your password
    1.
    2.
    3.
    4.
    Press [Feature]    . The display shows
    Old 
    Enter your old password. The display shows
    New 
    Enter your new four-digit password. The displays shows
    Repeat, New:,.
    Re-enter your password. The display shows
    Password changed, which confirms that your password has
    been changed.
    Compact  System Coordinator Guide 
    						
    							88  Call Log
    .
    Delete an assigned password
    After assigning a password to your Call Log, you may later
    decide that you 
     not want to use a password at all.,
    Press [Feature]   (5. The display shows
    01 d  
    Enter your old password. The display shows
      
    Press  or  The display shows
    No  assigned, which confirms  your password has
    been deleted.
    Related features
    Call Information
    The same Call Display information as in Call Log is displayed,
    but it is not recorded in a log.
    Displays
    You will see some of the following displays as you use Call Log.
    This is a Call Log item with its
    sequence number. When the first digit
    is underlined, it is a new item.
    This indicates that the call was
    answered..
     indicates a long distance call.
    The “slash” symbol 
     indicates that
    the displayed information for a call has
    been truncated. Press 
    MORE to
    display the remaining digits
    This is the repeat call counter, shown
    along with time and date display. It
    indicates the number of calls you have
    received from the same caller.
    The Autobumping feature is active.
    Compact  System Coordinator Guide 
    						
    							Call Log  89
     
     OFFThe Autobumping feature is
     deactivated.
    One or more calls have been
     
    There is one new item in the Call Log,
    There are two or more new items in
    the Call Log, 
     The call was successfully logged with
    Your active call must be held or
    released before entering Call Log.
    The external line is in use.
    The item was erased from the Call
     
    This display shows that this call was
    answered at telephone 21.
      Thisdisplay shows that this call was
     manually logged.
    This display shows that this call was
    not answered.
    Your Call Log is empty.
    No additional calls can be logged until
    you either turn Autobumping ON, or
    you delete some items in your log.
      This indicates that there are one or
    more items in your Message Waiting
    List, and that there are one or more
    new entries in your Call Log.
    Compact  System Coordinator Guide 
    						
    							90  Call Log
    .
     calls  
     
     new itemsIThere are no new calls in the Call Log.
    No 01 d items
     call
    This appears before the first “New”
    item when navigating from the “Old”
    items to the “New”.
    All lines in the pool are in use.
    No information is available on the call.
    No fog space has been assigned to
    the telephone.
    There are no old or “viewed” items in
    the Call Log.
    The resume item is no longer in the
    Call Log due to Autobumping, repeat
    call update, or log reallocation.
    The caller’s name is private.
    The caller’s number is private.
    On an M7100 Telephone, the active
    call must be released before entering
    Call Log.
    The caller’s name and number are
    unknown.
    The caller’s name is unavailable.
    The caller’s number is unavailable.
    Compact DR5 System Coordinator Guide 
    						
    							Call Log  91
    Notes Notes
    You may want to use the punch-out overlay, which is provided in
    You may want to use the punch-out overlay, which is provided in
    .
    .the Call Log Feature Card. This card is available in a separately
    the Call Log Feature Card. This card is available in a separately
    orderable Calf Display Key Cap Kit. Please contact your orderable Calf Display Key Cap Kit. Please contact your
    Customer Service representative.
    Customer Service representative.
      
    The  log size is zero items,  size can be changed in The  log size is zero items,  size can be changed in
    Administration programming, Administration programming, 
    The long distance indicator may not be shown in the log,
    The long distance indicator may not be shown in the log,
    depending on the Call Display services provided by your local depending on the Call Display services provided by your local
    telephone company. telephone company.
    For tips on programming Call Logs, see the Call Display services For tips on programming Call Logs, see the Call Display services
    section.
    section.
    Compact  System Coordinator Guide 
    						
    							92  Call Park
    Call .
    Park a .
    You can suspend a call so that it can be retrieved from any
    telephone in your system.
    1.Press   
    2.Use the Page feature to announce the retrieval code
    displayed by your telephone.
    Retrieving a parked call
    1.Select an internal line.
    If you have an M7100 Telephone, pick up the receiver.
    2.Dial the call park retrieval code.
    Displays
    You will see some of these displays while parking a call. You
    may see some of these displays while retrieving a parked call.
      parked
    Getcall  
     id number
    No 
    call on: 101
    The person you were talking to has
    already parked your call. You cannot
    park the same call.
    You have attempted to park a call with
    no active call 
    on your telephone. If the
    call you wish to park is on hold, you
    must reconnect to it before you can
    park it.
    You have entered an invalid retrieval
    code.
    There was no call on the retrieval
    code you entered.
    You have attempted to park a call, but
    there are no calls at your telephone.
    Compact  System Coordinator Guide 
    						
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