Norstar Compact 616 Dr5 Installer Guide
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Call Log 83 Choose Logging, Options You can select the type of calls that will be stored in your Call Log. Press 2. If the default has not’changed, display shows Ho If you want to log calls, that answered, press or OR Press ‘to display the next selection. 3.The’display shows If you want to log calls that were unanswered at your telephone but answered elsewhere in the system, press or OR Press NEXT or I# ‘to display the next selection., 4.The display shows Los al 1 calls. If you want to log ail calls, answered and not answered at the telephone, press or OR Press NEXT or I# to display the next selection. 5.The display shows No If you do not want information to be automatically logged, press or (Feature]. OR Press or to return to the first selection. 6. To exit, press Use (manually log a call) If your calls are not automatically logged, lets you manually log call information when you are connected to an external call. Being able to store information for your current call can be helpful in many situations. For example, you may want to: record a caller’s information without using paper and pencil, record only selected calls that you personally choose, as opposed to using Call Log automatically, and quickly record caller information before a caller hangs up. Compact System Coordinator Guide
84 Call Log To manually log an external call: Program this feature on a memory key. (See the Telephones section in this chapter.) Since your log has a set number’of entries that it can hold, Autobumping is a feature that lets you tell what to do when your log becomes full. When Autobumping is ON, a new log entry causes the first entry to be deleted. If Autobumping is OFF, your system will not log new calls when your log is full. 1.To turn Autobumping ON, press OR To turn Autobumping OFF, press Enter Call Log You can enter your Call Log to view stored information. The Log may display special characters. These are described in detail in the description of Displays, later in this section. To view your log: 1.Press 2.The display shows the number of previously read items (Old) and the number of new, unread items (New) in the log. 3.To view old items, press or OR To view new items, press or OR , To return to an item viewed when you last exited the log, press RESUME or Compact SystemCoordinator Guide
Call Log 85 Navigate within Call Log You can navigate within your Call Log to view a particular log entry. You can also scroll within an entry itself. 1. To scroll through an entry, press MORE or OR To view the next entry, press NEXT‘ : To go back to the previous entry, press To exit, press Erase Log Items It is necessary to routinely erase read log items to make space for new items in your log. Navigate to the item you want to erase. 2. Press or [Hold]. 3. To exit, press If you accidentally erase an item, you can undo the erasure. 1.Immediately after accidentally item, press UNDO or 2. To exit, press Compact System Coordinator Guide
86 Call Log Call from Call Log You may find it helpful to place calls from within your Call Log. Each stored caller number may vary according to the information associated with that particular call. If the caller number involves a or PBX system, the first few digits may need to be “trimmed” to make the caller number dialable. If the number that you want to call is long distance or uses line pool access, digits may need to be added to the beginning of the number. Place a call 1.Navigate to the log item for the number that you want to dial, 2.Display the number and edit it if necessary to make it (the instructions for adding or trimming digits follow). 3.Press an external line or line pool button: 4.Lift the receiver. This is not necessary if Handsfree is programmed at your telephone. 5.The displayed number is dialed. Trim a number involving or PBX To trim the caller number: 1. Press TRIM or once for every digit that you want to remove. Add digits for long distance or line pool access 1.Add digits to the number by pressing the appropriate dial pad digits, just as you would do to dial. 2.To remove digits you have added, press or once for every digit that you want to remove. Compact DR5 System Coordinator Guide
Log 87 Optional Password You have the option of accessing your Call Log through a password. If you forget your password, there is a facility in Administration programming to clear it (and then you could enter a new password from your Assign a password to your Call Log Press The displays shows New 2.Enter your four-digit password. The display shows Repeat New:,. 3.Re-enter your four-digit password. The display shows Password which confirms that your password has been assigned. Using’ your Password to enter Call Log 1.Press to enter Call Log. 2.If you have programmed a password, Password: appears. 3.Enter your four-digit password. Change your password 1. 2. 3. 4. Press [Feature] . The display shows Old Enter your old password. The display shows New Enter your new four-digit password. The displays shows Repeat, New:,. Re-enter your password. The display shows Password changed, which confirms that your password has been changed. Compact System Coordinator Guide
88 Call Log . Delete an assigned password After assigning a password to your Call Log, you may later decide that you not want to use a password at all., Press [Feature] (5. The display shows 01 d Enter your old password. The display shows Press or The display shows No assigned, which confirms your password has been deleted. Related features Call Information The same Call Display information as in Call Log is displayed, but it is not recorded in a log. Displays You will see some of the following displays as you use Call Log. This is a Call Log item with its sequence number. When the first digit is underlined, it is a new item. This indicates that the call was answered.. indicates a long distance call. The “slash” symbol indicates that the displayed information for a call has been truncated. Press MORE to display the remaining digits This is the repeat call counter, shown along with time and date display. It indicates the number of calls you have received from the same caller. The Autobumping feature is active. Compact System Coordinator Guide
Call Log 89 OFFThe Autobumping feature is deactivated. One or more calls have been There is one new item in the Call Log, There are two or more new items in the Call Log, The call was successfully logged with Your active call must be held or released before entering Call Log. The external line is in use. The item was erased from the Call This display shows that this call was answered at telephone 21. Thisdisplay shows that this call was manually logged. This display shows that this call was not answered. Your Call Log is empty. No additional calls can be logged until you either turn Autobumping ON, or you delete some items in your log. This indicates that there are one or more items in your Message Waiting List, and that there are one or more new entries in your Call Log. Compact System Coordinator Guide
90 Call Log . calls new itemsIThere are no new calls in the Call Log. No 01 d items call This appears before the first “New” item when navigating from the “Old” items to the “New”. All lines in the pool are in use. No information is available on the call. No fog space has been assigned to the telephone. There are no old or “viewed” items in the Call Log. The resume item is no longer in the Call Log due to Autobumping, repeat call update, or log reallocation. The caller’s name is private. The caller’s number is private. On an M7100 Telephone, the active call must be released before entering Call Log. The caller’s name and number are unknown. The caller’s name is unavailable. The caller’s number is unavailable. Compact DR5 System Coordinator Guide
Call Log 91 Notes Notes You may want to use the punch-out overlay, which is provided in You may want to use the punch-out overlay, which is provided in . .the Call Log Feature Card. This card is available in a separately the Call Log Feature Card. This card is available in a separately orderable Calf Display Key Cap Kit. Please contact your orderable Calf Display Key Cap Kit. Please contact your Customer Service representative. Customer Service representative. The log size is zero items, size can be changed in The log size is zero items, size can be changed in Administration programming, Administration programming, The long distance indicator may not be shown in the log, The long distance indicator may not be shown in the log, depending on the Call Display services provided by your local depending on the Call Display services provided by your local telephone company. telephone company. For tips on programming Call Logs, see the Call Display services For tips on programming Call Logs, see the Call Display services section. section. Compact System Coordinator Guide
92 Call Park Call . Park a . You can suspend a call so that it can be retrieved from any telephone in your system. 1.Press 2.Use the Page feature to announce the retrieval code displayed by your telephone. Retrieving a parked call 1.Select an internal line. If you have an M7100 Telephone, pick up the receiver. 2.Dial the call park retrieval code. Displays You will see some of these displays while parking a call. You may see some of these displays while retrieving a parked call. parked Getcall id number No call on: 101 The person you were talking to has already parked your call. You cannot park the same call. You have attempted to park a call with no active call on your telephone. If the call you wish to park is on hold, you must reconnect to it before you can park it. You have entered an invalid retrieval code. There was no call on the retrieval code you entered. You have attempted to park a call, but there are no calls at your telephone. Compact System Coordinator Guide