Norstar Compact 616 Dr5 Installer Guide
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Conference 103 ,You have, activated the Conference “feature with one call active and another on hold. Press the line of the call on hold to bring that person into the conference. Only the person the can process the conference in any of the ways just described, The Conference feature supports only three people. If you are using an M7100 Telephone: Your conference is connected as soon as you enter the Conference feature code. There is no need to take the second call off hold. To split a conference, press Then, press [Hold] to change from one caller to the other. You cannot independently hold two calls. You cannot join an existing two-party call to establish a Privacy conference although you can use the Privacy feature for calls at your telephone. When a third person joins a conversation on a line that has privacy turned OFF, the call becomes a conference. All the rules applicable to a conference apply except that there is only one-line in use, instead of the normal two. This means that you cannot split a conference that was set up using Privacy. In certain situations, you may experience lower volume levels when using the Conference feature with two external calls. Compact System Coordinator Guide
Change Class of Service A Class of Service password is a six digit code that lets you switch from your current Class of Service to one that lets you dial numbers prohibited by your current Class of Service. 1.Press 2.Enter your COS password. Displays You will see the first of these displays when entering a COS password, you may also see the second. (Blank display) Enter your password. will not be shown on the display. You have entered a password that is not programmed into your system. Notes You must enter a Class of Service password each time you wish to make a call using a Class of Service not normally available on your line or telephone. allows up to 19 Class of Service Passwords. The System Coordinator defines Class of Service passwords in Administration programming. Compact System Coordinator Guide
You can change the way a telephone works in several ways. Some of the following features are assigned to telephones in Administration programming. You can turn other features ON and at individual telephones. , Automatic Handsfreg” Automatic Handsfree you make or answer a call without having to pick up the receiver or press the button. The telephone’s internal microphone and speaker turn on automatically when you make or answer a call. The System Coordinator assigns Automatic Handsfree capability to a telephone in Administration programming. Full Handsfree capability must be assigned to a telephone before Automatic Handsfree capability can be assigned to it. This is also done in Administration programming.’ This feature is not available on Telephones. Contrast Adjustment You can set the contrast level of your telephone display. Press [Feature] 2.Choose the contrast level you like best. The number of contrast levels available varies from one telephone to another. This is the display you will see in Contrast adjustment. 21Press a number for the contrast level DOWN UP OK you want or press or DOWN. Press or to set the new contrast level. Compact DR5 System Coordinator Guide
106 Customizing your telephone Dialing Modes You can set the dialing mode of your telephone. 1.Press 2.Choose the dialing mode you want. supports three dialing modes; Automatic Dial, Pre-Dial, and Standard Dial. three modes support on-hook dialing. (On-hook dialing means dialing a call without picking up the receiver.) The special features of the Automatic and Pre-Dial modes are available only when you dial on-hook. The Dialing Modes feature code cannot be programmed onto a memory button. Standard Dial In Standard Dial mode, you make a call by selecting a line and dialing the number. If you have a Prime line, it is selected automatically when you lift the receiver or press Standard Dial does not support on-hook dialing on an Telephone. If you have an M7100 Telephone, use the Automatic Dial or Pre-Dial feature for on-hook dialing. Automatic Dial If you have a Prime line assigned to your telephone, Automatic Dial allows you to dial a number without selecting a line. Your Prime line is selected as soon as you start dialing a number. Automatic Dial does not work if your Prime line is in use. Telephones connected to an Analog Terminal Adapter cannot use Automatic Dialing. Pre-Dial Pre-Dial allows you to enter a telephone number, check it, then change it before actually making the call. The call is not dialed until you select a line or line pool, or pick up the receiver. Compact DR5 System Coordinator Guide
Customizing your You can pm-dial both external and internal numbers. You must, however, select type of or internal) for the type of number you have entered. If all the lines on your telephone are busy, you will not be able to enter a telephone number. your telephone while you are pre-dialing a number, you can stop the ringing by turning on Do Not Disturb This does not affect numbers you are entering. This is the display you will see when selecting a Dial mode. The current dial mode is shown. Press or NEXT until the dial mode you want appears. Press or to select the displayed dial mode. If Automatic Dial is not available it is . because you have no Prime line. Language Choice English You can select English as the language of your telephone display. Alternate Language You can select the alternate language as the language of your telephone display. Press Each system supports English and one alternate language. systems are available with either French or Spanish as the alternate language. Button caps are available in both alternate languages. Compact System Coordinator Guide
108 Customizing your telephone You can select either English or the alternate language at each telephone. When your system is first installed, all telephones will use English. You can program a memory button for one-touch switching between languages. Program onto the button. Pressing the button will switch you back and forth between English and the alternate language. [Feature] cannot be programmed onto a memory button. One of the following displays will appear when you enter a language choice feature code. Telephone display messages will be in Telephone display messages will be in Telephone display messages will be in Move Line buttons You can move external lines to different buttons on your telephone. You can use this feature to arrange your lines in the way that makes the most sense to you. 1.Press . 2.Press the button you want to move the line from. 3.Press the button you want to move the line to. You will see some of these displays while moving lines. You have tried to move a line to a button that cannot be used as a line button, such as a button, or an Answer button. Compact DR5 System Coordinator Guide
Customizing your telephone’/ 109 Press the button of the line you want to move. Press QUIT or when you have finished moving lines. Press the button you to move the line to. Neither of the buttons is erased. The lines, or the line and, feature, simply switch places, The button you are trying to move is not a line button. If you are trying to switch a line and a feature, move the line to the feature button and not vice versa. Pulse/Tone Dialing Each external line is set to either pulse or tone dialing. Pulse dialing is the traditional method of dialing used by rotary diaf or push button single-line telephones. Tone dialing allows telephones to communicate with other devices such as answering machines. Tone dialing is required to access the features that PBX systems may offer. Your Customer Service Representative sets your lines to pulse or tone dialing in Configuration programming. To switch from pulse to tone dialing If your external lines are programmed for pulse dialing, you can switch your telephone temporarily to tone dialing. 1.Press while on an active line. Once you hang up, your telephone returns to pulse dialing. Ring Type You can choose one of four distinctive rings for your telephone. This makes it easier to identify your telephone in an open office. 1.Press 2.Choose the ring type you want. Compact System Coordinator Guide
110 Customizing’ your telephone __ This is the display you will see when choosing a ring type. 1IPress or NEXT. You hear the selected ring for two seconds. Repeat until you hear the ring you prefer, then press or Ring Volume You can set the volume at’which your telephone. rings. 1.Press The telephone will ring. 2. Press to adjust the volume. This is the display you will see while setting Ring volume. Press either side of the volume bar to adjust the volume. Telephone Administration Lock Telephone Administration Lock limits the ways in which you can customize your telephone. There are three types of Telephone Administration Lock: Full, Partial, and None. Full Administration Lock lets you change the contrast of your telephone’s display, use Ring Type, Ring Volume and Button Inquiry, and control the volume of your speaker. Partial Administration Lock allows you to forward your calls, turn on Do Not Disturb and Service Modes, and use the Background Music, Send Message, Ring Again, Privacy, and Trunk Answer features. None (No Administration Lock) allows you to access all features that are programmed for your telephone. The System Coordinator assigns Administration Lock to each telephone in Administration programming. Telephone Administration Lock does not affect call handling features. Compact DR5 System Coordinator Guide
You can program your telephone’s memory buttons to dial frequently used numbers with the feature. Feature . You can program feature codes onto telephone’s memory buttons using the Feature programming feature, Speed Dial programming You can program personal speed dial numbers onto speed dial codes 71 to 94 using the Personal Speed Dial programming feature. , Compact System Coordinator Guide
Dialing” Dialing One of the most important features of your telephone system is the ability to dial telephone numbers. Many features require you to dial telephone numbers. The displays associated with dialing are listed here. Direct-dial You can dial a Direct-dial telephone with a single digit. The Direct-dial telephone is usually in a central location, such as a receptionist‘s or secretary’s desk. It is usually a Prime telephone and a Central Answering Position (CAP). External line access code The external line access code is the number you dial to get an external line. You will need to use an external line access code if your Prime line is an internal line. The code will connect you to a line pool through your internal line. If your Prime line is an external line, or if you select an external line on your telephone, you will not need an external line access code. You will always need an external line access code on an Telephone. Your Customer Service Representative assigns the external line access code in Configuration programming. Last Number Redial You can redial the last external number you dialed. 1.Press . Ring Again If you can’t get through to someone on your system because their telephone is busy or there is no answer, you can have the system tell you when they hang up or next use their phone. 1.Press [Feature] before you hang up. Compact DR5 System Coordinator Guide