Norstar Compact 616 Dr5 Installer Guide
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Page zone Each telephone can be assigned to one of three zones for receiving Page messages. A zone is any selection of telephones you want to group together, regardless of location. Use the display button to select the setting: 1, 2, 3, You can program Page only if the telephone has Paging set to Yes. Auxiliary This setting causes the Auxiliary Ringer (if installed) to ring when the telephone rings. An Auxiliary Ringer is important in noisy environments where a telephone might otherwise not be heard. Use the dispiay button to select the setting: N (No) or Y (Yes). Direct-Dial telephones A telephone can be assigned to call a Direct-Dial telephone when you dial a single digit. Use the display button to select the setting: or None. . . Programming hints Any number of telephones can be assigned to call a particular Direct-Dial telephone. The digit you dial in order to get the Direct-Dial telephone to ring can be programmed by your Customer Service representative. Call Forward On Busy Call Forward On Busy redirects an incoming call to another telephone on your system when you are busy on a call, or when you have Do Not Disturb activated at your telephone. Use the (Show) button, the display button, and the dial pad to program the internal number of the telephone that your calls are to be directed to. Compact System Coordinator Guide
44 Capabilities Call Forward No Answer Call Forward No Answer lets you redirect an incoming call to another telephone on your system when the call is not answered at your telephone.” Use the button, the display button, and the dial pad to program the. internal number of the telephone that your calls are to be directed to.’ Answer delay If you assign another telephone to receive your calls, you can also assign the number of times that the incoming call rings before the call is forwarded. To estimate the delay time in seconds, multiply the number of rings by six. Use the display button to select the setting: 2, 3, 4, 6, or 10 rings. Receive tones The Receive tones setting allows the system to accept and relay tones to the internal lines. Tones are required if you want to connect an answering machine or a fax on an internal line. Use the display button to select the setting: N (No) or Y (Yes). Hotline Hotline automatically calls a pre-assigned number when you lift the receiver or press at your telephone. Hotline has three options: None, internal and external Internal assigns an internal number. External assigns an external number. If you select an external number,. you can also select the line on which the call is made: the Prime line, an external line, or a line pool. You will have to specify the Line Pool Access code for a line pool. Use the display button to select Hotline setting. If you select use the button, the display button, and the dial pad to program the internal number of the telephone that Hotline calls are to be directed to. Compact System Coordinator Guide
Capabilities you select , use the [Show] button, the display button, and the dial pad to program the external telephone number that Hotline calls are to be directed to, and to program the line Hotline calls are to be made on. Programming hints The should, labeled to inform anyone using it that Hotline is active. A telephone’s Prime fine, line pool access codes, and access to a line pool can be programmed by your Customer Service representative. Priority Call This feature lets you call from your telephone and interrupt calls or override Do Not Disturb on another telephone. Use the display button to select the setting: N (No) or Y (Yes). Programming hints Apply this feature only to telephones from which such interruptions can be justified. Line abilities Line abilities programming assigns dialing filters to lines. Line filter A Line filter is a collection of restrictions and exceptions defined in a Dialing filter, and applied to an outgoing line. A Line filter on an outgoing line may be used to limit the capabilities of that line to carry calls made to specific area codes or destinations. Use the display button, and the dial pad to program the Line filter. Filter 03 is the default Line filter. Class of Service (COS) passwords Class of Service (COS) passwords permit controlled access to a system’s resources. Class of Service programming defines passwords, their associated dialing filters and user filters. Compact System Coordinator Guide
46 Capabilities A Class of Service can be associated with a telephone, a line or a COS password. It determines the dialing capabilities that apply to internal telephones and any lines used for external calls. Users have a Class of Service associated with their telephones, in the sense that there are dialing filters associated with telephones, as line assignments. Use of a COS password affects only the telephone’s dialing capabilities. The ability to change the COS internally means that someone using another person’s telephone can temporarily change the restrictions that would normally be applied. Password security Class of Service passwords for a system should be determined randomly, and should be changed on a regular basis. System users should memorize their COS passwords instead of writing them down. Employees’ COS passwords should be deleted when they leave the company. Programming hints A system can have a maximum of 19 six-digit COS passwords (00 to 18). You can copy the data from one COS password to another COS password number using the display button in the same way that telephone and line data can be copied. COS passwords must be unique. Programming COS passwords Use the button, the display button, and the dial pad to program the six-digit sequences for each password. Use the BKSP display button to edit digit sequences you have entered. Compact DR5 System Coordinator Guide
User filter The COS User filter replaces the telephone (set) fiiter or the line/set filter that would otherwise apply to a specific call. Use the button, the display button, and the dial pad to program the two-digit User filter. The default setting means that any other filters in place (telephone (set) filter or line/set filter) still apply, Line filter The COS Line filter replaces the line filter that would otherwise apply to a specific call. Use the display button, and the dial pad to program the two-digit Line filter. The default setting t), means that any Line filter already programmed still applies. , Compact System Coordinator Guide
48 Service Modes Service Modes Using Service Modes, you can control how the system responds to calls, depending on the time of day. Up to three different Service Modes can be programmed, each with unique ringing arrangements. 5. CapabilitiesII 6. Service ModesControl telephones Name 7. PasswordSetting Trunk Answer 8. DefaultsExtra-Dial Ringing telephones Aux ringerJ Control telephones Control telephones are assigned to each external line and are used to control the Service Mode by allowing you to turn the Service Mode ON or OFF for that line. Use the [Show] button, the display button, and the dial pad to program the internal number of the Control telephone for each line. Programming hints Only the external lines programmed with a Control telephone can be placed into a Service Mode. Compact System Coordinator Guide
You can assign a Control telephone to more than one external line, but a line cannot be assigned to more than one Control telephone. Only one Service Mode applies at any one time to all external lines controlled by a given Control telephone. The default Control for all is 21. Service Modes The three Service Modes are programmed in the same way. Service Mode Name The Service Mode Name identifies the active Service Mode, and is shown on the display of the Control telephone when the Mode is turned ON. Use the button, the display button, and the dial pad to program the Service Mode name. For information on entering names, see the information in this chapter entitled Entering names. Programming hints The default names of the three possible Service Modes are only suggestions, and may be changed to any other name. A Service Mode name can be one to seven characters. Service Mode setting The Service Mode setting controls how the Service Mode is turned ON and OFF. Use the display button to select the setting: Manual, Automatic, or OFF. Compact System Coordinator Guide
50 Service Modes Manual allows you to turn the Service Mode ON and OFF at any time from a Control telephone. The Service Modes feature code must be entered at the telephone to access this feature. .Automatic allows you to pre-assign a stop and start time during which the Service Mode is active. You are still able to start and stop the Service Mode by entering the Service Modes feature code at a Control telephone. If you setting, you will have to program start and stop times. See the section in this chapter on Time and Date for information on programming times. OFF prevents the Service Mode from being activated. Programming hints Overlapping times may be assigned. For example, if Service Mode is assigned from 9:00 am to 4:00 pm and Service Mode 2 is assigned from pm to pm, then the start time of the second Service Mode is treated as a stop time for the first Service Mode. This is also true if two Service Modes have the same start time but different stop times. If one Service Mode starts and stops within the times of another Service Mode, the first service temporarily ends when the second service starts. The first service then resumes when the second service has ended. Default stop and start times correspond to typical hours which may be required for a night Service Mode. Default Service Mode times Service ModeStart time Stop time Service Mode 1: Night23:00 Service Mode 2: Evening17:ooI23:00 Service Mode 3: Lunch12:oo Compact System Coordinator Guide
Trunk Answer Trunk Answer allows you to answer, from any telephone, an external call which is ringing at another telephone in your office. This is useful if the other telephones have not been assigned the same lines as the telephone you are using to answer the call. You can change the Trunk Answer setting only if the Service Mode is set to Manual or Automatic. Use the display button to select the setting: Y (Yes) or N (No). Extra-Dial telephone A telephone normally in service as a Direct-Dial telephone, can be programmed in Service Modes to allow internal calls to the Direct-Dial telephone to also ring at the Extra-Dial telephone. Use the display button and the dial pad to enter the internal telephone number of the Extra-Dial telephone. Programming hints The Extra-dial telephone provides the option of assigning one more Direct-Dial telephone in the system for each operational Service Mode. Ringing You can assign additional telephones to ring for incoming calls on each external line. Use the button, the display button and the dial pad to, enter the internal telephone number of the Ringing telephone for each line. You can indicate whether the Auxiliary Ringer (if installed) also rings. Use the display button to select the setting: Y (Yes) or N (No). Programming hints The default ringing telephone is 21. This means that all lines ring at Control telephone 21, when Service Modes are activated. A Ringing telephone can be assigned to more than one Service Mode. Compact System Coordinator Guide
52 Password Password The Administration password allows access to Administration programming. This prevents unauthorized or unintentional changes to To ensure security, distribute the passworhs only to selected keep a record of your password in a secure place, and change the password periodically. The password is a one to six-digit number. The default Administration password is which is the same as Use the [Show] button, the display button and the dial pad to enter the new Administration password. Use the dispiay button accept the programmed password. Programming hints The password is easier to remember if the digits correspond to the letters in a word. If you forget the Administration password, you are not able to access Administration programming. Call your Customer Service representative to assign a new Administration password. Compact System Coordinator Guide