NEC EliteMail Vms/Elitemail Limited Technician Guide

							




 	
 



 
 

 

	



 
						

							Contents of this manual are subject to change without prior notice at the discretion of
NEC America, Inc.  This document has been prepared for the use of employees and
customers of NEC America, Inc. and may not be reproduced without prior written
approval of NEC America, Inc.
EliteMail and Electra Elite are trademarks of NEC America, Inc.  
Copyright 1999
 
NEC America, Inc.
1555 Walnut Hill Lane
Irving, TX  75038
Business Terminals Division 
						

							SECTION 1 
G
ENERAL 
I
NFORMATIONThe  EliteMail VMS/EliteMail Limited system is people oriented, and speeds
communication between people using the very latest technology.
This system has a set of manuals that provide all the information necessary to
install and support the system.  The manuals are described in this preface.
SECTION 2 
T
HIS MANUALThis manual provides general information about the system features,
configuration, and standards.    Sections of this manual include:

Hardware Specifications
Describes installation and operation of VMS(2)/(4)/(8)-U10 and 
FMS(  )-U10 ETUs. 

Programming
Provides Memory Block assignment to program VMS(2)/(4)/(8)-U10  or
FMS(  )-U10 ETU.

Console Maintenance
Provides procedures for all local and remote maintenance.

Reference
Provides detailed information to enable the technician to set up and
maintain the EliteMail VMS/EliteMail Limited system.

Glossary
Defines terms used in this guide.
SUPPORTING 
D
OCUMENTSEliteMail VMS/EliteMail Limited Job Specifications Manual   (Stock
Number 750176-1)
Provides detailed information to tailor the application to the customer’s needs.
Preface 
						

							Hardware Specificationsi
Table of Contents
Chapter  1 Hardware Description
Chapter  2 Installation
Section 1 Precautions .......................................................................................... 2-1
Section 2 Environmental Conditions .................................................................. 2-1
Section 3 Installing the  DSP-F-21 Unit on the VMS(4)-U10 ETU ..................... 2-1
Section 4 Upgrade EliteMail Limited to 4-Ports ................................................. 2-3
Section 5 Install Modem Kit Unit ......................................................................... 2-5 
						

							Hardware Specificationsiii
List of Figures
Figure 2-1  DSP-F-21 Unit Installation .............................................................................................  2-2
Figure 2-2  FMS(  )-U10 ETU ..........................................................................................................  2-4
Figure 2-3  Install Modem Kit Unit ...................................................................................................  2-6 
						

							Hardware Specifications1 - 1
Hardware Description
 	
The EliteMail VMS, VMS(  )-U10 ETU, is a 2-port, 4-port, or 8-port
interface that can be installed in any interface slot in the Electra Elite
system.  The 2-port or 4-port configuration includes one digital signal
processor (DSP); the 8-port configuration requires an additional DSP-F-21
Unit.
The EliteMail Limited, FMS(  )-U10 ETU, is a 2- or 4-port interface that can
be installed in any interface slot in the Electra Elite system.  
This electronic telephone unit is a PC platform installed in the Electra Elite
system and contains hard disk space for voice recording storage and
application software.  A  digital signal processor/voice processing section
handles the following functions:

DTMF detection

DTMF generation

General tone detection

FAX CNG tone detection

PCM compression for audio recording/playback

Automatic gain control (AGC)

A serial port capable of direct connect speeds up to 19.2 Kbps.
The number of EliteMail ports installed has a direct impact on the total
number of system ports available.  
						

							Hardware Specifications2 - 1
Installation 
 

SECTION 1     
P
RECAUTIONSThe ETUs used in this system make extensive use of CMOS technology
that is very susceptible to static electricity.  Static discharge must be
avoided
 when handling ETUs.  Always use the following precautions:

Wear a grounded wrist strap anytime you handle an ETU.

Make all ETU DIP switch setting changes before inserting the ETU in
the KSU.  

Carry ETU in a conductive polyethylene bag to prevent static
electricity damage.
SECTION 2 
E
NVIRONMENTAL 
C
ONDITIONSThe following temperature and humidity variances apply for
VMS/FMS( )-U10 ETU operation:

Operating temperature:  +32
º  to 85º  F (0º ~ 29.5º  C)

Long-term temperature:  +50
º  to 80º  F (10º  ~ 26.7º  C) 

Operating humidity:  10% to 90% (noncondensing)
SECTION 3  
I
NSTALLING THE  
DSP-F-21 U
NIT ON 
THE VMS(4)-U10 
ETU
To upgrade a VMS(2)/(4)-U10 ETU to 8 ports, the DSP-F-21 must be
installed.  When the VMS(8)-U10 ETU is purchased, the DSP-F-21 is
installed at the factory.  Refer to Figure 2-1 DSP-F-21 Unit Installation. 
						

							Issue 3 EliteMail VMS/EliteMail Limited
2 - 2Installation To upgrade a VMS(2)-U10 ETU to VMS(4)-U10 ETU
1. Connect the PC to the VMS( )-U10 ETU.
2. Shut down the Voice Mail Application.
3. From the C:\VMAIL prompt, enter ACTIVATE.
4. Enter the Activation Code. (Call NEC customer service for this code).  
5. Restart Voice Mail system. 
Figure 2-1   DSP-F-21 Unit Installation
Piggyback on ETU
(DSP-F-21 Unit)
Auxiliary DSP 
						

							EliteMail VMS/EliteMail Limited Issue 3
Hardware Specifications2 - 3 To upgrade VMS(4)-U10 ETU to VMS(8)-U10 ETU 
1. Verify that the HDD LED on the VMS(4)-U10 ETU is off.
2. Verify that the BCLR LED is green.
3. Turn off the MB (Make Busy) switch and verify that the MB LED is
on.
4. Wear a grounding strap when removing the VMS(4)-U10 ETU from
the Electra Elite KSU.
5. Locate connectors J10 and J8 on the left side of the ETU, and press
down on the DSP-F-21 Unit until a secure connection is made.
6. Return the ETU to the KSU.
7. Turn the MB Switch on.
8. Connect the PC to the VMS( )-U10 ETU.
9. Shut down the Voice Mail Application.
10. From the C:\VMAIL prompt, enter ACTIVATE.
11. Enter the Activation Code. (Call NEC customer service for this code).
12. Restart the Voice Mail system. 

To upgrade from VMS(2)-U10 to VMS(8)-U10, perform upgrade
from VMS(2)-U10 to VMS(4)-U10, and then perform upgrade
from VMS(4)-U10 to VMS(8)-U10.
 
SECTION 4 
U
PGRADE 
E
LITEMAIL LIMITED 
TO 4-PORTSThe EliteMail Limited hardware is shown in Figure 2-2 FMS( )-U10 ETU.
To upgrade from 2-port to 4-port configuration:
1. Connect the PC to the FMS(  )-U10 ETU.
2. Shut down the Voice Mail Application.
3. From the C:VMAIL prompt, enter ACTIVATE.
4. Enter the Activation Code (Call NEC Customer Service for the code).
5. Restart the VoiceMail system.
       
						

							Issue 3 EliteMail VMS/EliteMail Limited
2 - 4Installation  
Figure 2-2   FMS(  )-U10 ETU