Mitel SX 200 DIGITAL Pabx General Descriptions Manual
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Features Description two receive (R) leads. A typical example of the use of a Null Modem is its employment, in the form of an adapter added to the RS-232C cable, when connecting a dataset to a modem to form a Modem Element which is used in a Modem Hunt Group. ONS See On-Premises Stations. OPS See Off-Premises Stations.Off-Premises Stations Stations which are located at a considerable distance from the parent com- munication system, and require special circuit terminating arrangements at the PABX, are referred to as Off-Premises (OPS) stations. On-Premises Stations Stations which are installed on the same premises as the PABX, or which can operate satisfactorily with the PABX, when installed in adjacent prem- ises without special circuit arrangements, are known as On-Premises (ONS) Stations.Overlap Outpulsing Overlap Outpulsing is a feature used in the 5X-200 DIGITAL PABX when making trunk calls. It results in dial pulses (or tones) being outpulsed prior to the receipt of all required digits from the user, the purpose being to re- duce the time needed to process the call. PCB Printed Circuit Board. PCC See Peripheral Control Card. . PCM Pulse Code Modulation. PLID Physical Location IDentity -the bay number, slot number, circuit number and sub-circuit number of a device; e.g., a DTMF Receiver circuit ‘plid’ might be: Bay 2, Slot 3, Circuit 2, Sub-circuit 1. Peripheral Control Card This card controls the operations within the analog peripheral bays, and is under control of the Main Control card.105 A-129109-094-l OENA Issue 3 Revision 1
Glossary of SX-200 DIGITAL TERMS Peripheral Equipment Peripheral Equipment, with regard to the SX-200 DIGITAL PABX, is under- stood to be all those external equipments which are connected to the 5X-200 DIGITAL PABX, such as stations, telephones, trunks, attendant con- soles, and maintenance terminals. Peripheral Interface Peripheral Interface cards are cards which provide the interface facilities between the external peripheral equipments, such as stations; trunks and attendant consoles. One of their prime functions is to convert the external analog inputs to the internal digital PCM signals (and conversely convert digital PCM to analog output). Pooled Modem A pooled modem consists of a dataset connected to a modem. The dataset connects to a Digital Line Circuit. The modem connects to an ONS or OPS Line Circuit. CDE programming associates the two circuits in the system database.Pooled Modems are grouped into hunt groups called modem pools; see Modem Pool in this Glossary. Power Fail Transfer The System Fail Transfer feature allows selected stations of the System (or portions of the System, according to the type of outage), to be transferred to certain trunks. Such transfer action is accomplished automatically in the event of a failure of the main power supply. Transfer action is also accom- plished on a “zone” basis in the event of power failure occurring, for ex- ample, on a peripheral shelf.RS-232C A North American data interchange standard, issued by the Electronics In- dustries Association (EIA). The equivalent European standard is the V.24 specification. Recall ButtonThis refers to the push-button installed on certain types of industry-stan- dard telephones, for the purpose of providing a ground condition to the line when the button is pressed. When used in conjunction with the SX-200 DIGITAL PABX, pressing the Recall button corresponds to a switch- hook flash; for example, when a party is being placed on hold. The button is sometimes referred to as the Ground button.Ring Lead - The second wire of a telephone pair (the first being the Tip Lead), so named because it was originally connected to the “ring” of a telephone Plug- SMDR See Station Message Detail Recording9 109-094-l 05-NAIssue 3 Revision 1105 A-13
Features Description Scanner Card This card continuously scans all of the analog ports in the analog bays to detect signals which require processor action. Second Dial Tone A user making a trunk call through a PABX System normally receives dial tone after the handset is removed, and then dial tone from the CO after the trunk access code has been dialed. The 5X-200 DIGITAL PABX, howev- er, with its ARS feature would mask the CO dial tone, because the outpuls- ing sequences are isolated from the user. To prevent confusion a second dial tone can be provided to the user (as a programmable option) by the 5X-200 DIGITAL PABX, at the appropriate point in the outpulsing se- quence. Side Tone This is the portion of the transmitted voice signal that is returned to the receiver of the transmitting extension. Slip Rate On a Tl Trunk, slip is the deletion or repetition of a single frame of infor- mation in a digital bit stream. The slip rate is the number of such slips over a 24-hour period. Soft Hold See Consultation Hold. Station Message Detail Recording (SMDR) Station Message Detail Recording (SMDR) is a facility which records andprints out the details of incoming and outgoing trunk calls in the SX-200 DIGITAL PABX. Such details includ; the numbers of all parties involved in the call, the time and duration of each call, account codes and other perti- nent details. Practice 9109-094-221-NA, Station Message Detail Recording should be consulted for details of SMDR. Stop Dial In tandem trunk operations it may be necessary, during the course of es- tablishing a call, to suspend the dialing of dial train sequences. This is to ensure that no digits are lost, due to the next link in the tandem connec- tion not being ready to receive the digits. The Stop Dial feature isemployed to stop the outpulsing of further digits, by sending an on-hook condition to the originating end of the circuit. Store arid Forward Dialing See Overlap Outpulsing.Synchronous Mode This term is associated with data which is transmitted in a continuous stream at a fixed rate, with the receiving terminal synchronized to the105 A-14 9109-094-10ENA Issue 3 Revision 1
Glossary of SX-200 DIGITAL TERMS transmitting terminal by means of sync elements transmitted on a regular basis; see also Asynchronous Mode.System Configuration The term System Configuration has a specific meaning for the SX-200 DIGI- TAL PABX, in that it refers to the particular hardware and software initially installed for the System. Any subsequent additions, deletions and any oth- er changes which occur result in a new System Configuration being created. The listing of hardware and software items which comprise the current System Configuration can be obtained on command from the maintenance terminal. System Fail Transfer See Power Fail Transfer. TCM Transition Code Modulation. lTY This abbreviation is in common use to denote a teletypewriter machine. Tandem Trunking Tandem Trunking describes the facility of transparently switching co- located trunks together at the 5X-200 DIGITAL PABX. This type of switch- ing is subject to Digit Modification, and the parameters programmed dur- ing CDE for the Interconnection Restrictions table. Telco The abbreviation used to denote Telephone Company. Tie Trunks Tie Trunks directly interconnect two PABX systems together. This enables a station, terminated on one of the systems, to be interconnected to anyother station, terminated on the other system.With Tandem Trunking the calling party can be extended through more than one node (PABX) of thenetwork. Tip Lead The first wire of a telephone pair, originally named because it was the lead connected to the “tip” of a telephone plug; the second wire of the pair being called the Ring Lead, as it was connected to the ring of the plug. Toll Control Toll Control, as applied in the SX-200 DIGITAL PABX, restricts the users to the use of certain trunk routes and denies the use of specific directory9 109-094-l 05NAIssue 3Revision 1105 A-15
Features Description numbers. It forms part of the ARS feature, and each user is assigned a COR which, being associated with the trunk route tables in ARS, determines what degree of access the particular station has to the trunk network. Tone Detector Tone detection is a function provided by the Digital Signal Processor (DSP) to detect and analyze call progress and DTMF tones. Travelling Class Marks In a private network, the caller’s Class of Service can be passed to the desti- nation node to control access to services. UPS Uninterruptable Power Supply. VNL See Via Net Loss. Via Net Loss (VNL) This term is used in the transmission loss and level plans which are employed within the North American public and private telephone net- works. The VNL plan automatically applies gain or attenuation (loss), at the switching node points, in a predetermined manner, to trunk and toll connections in the network. This has the result of providing an acceptable transmission grade of service to subscribers. See Practice 9109-094-180-NA, Engineering Information. Wink Start The Wink Start feature applies generally to tie trunk circuit operation. When an incoming trunk is seized it may be necessary to prevent the trans- mission of any digit sequences, until the incoming trunk equipment is ready to receive these digits. When the incoming trunk equipment is ready to receive the digits, a Wink Start condition is sent from the incoming end to the originating end of the trunk. The distant termination can now send digit sequences over the trunk.105 A-169109-094-l 05-NA Issue 3 Revision 1
APPENDIX B. SUMMARY OF CALL TYPES FOR CALL REROUTINGB.l This Appendix describes all of the call types found in the call rerouting table. Unless otherwise noted, the CDE programmer can specify rerouting destinations for Day, Night1 and Night2 service; see CALL REROUTING. Refer also to Practice 9109-094-210-NA, Customer Data Entry (CDE). Station Dial 0 Routing Any extension which dials the extension general attendant access code (typically 0) is routed here. This is based on the caller’s tenant. See ATTEN- DANT ACCESS (DIAL 0). Priority Dial 0 Routing Any extension which dials the extension general attendant access code (usually 0) and has Priority Dial 0 in its COS is routed here. This is based on the caller’s tenant. See PRIORITY DIAL 0. DID Recall Points on Busy A DID call reaching a busy destination is routed here, based on the destina-tion tenant, See DID/DIAL-IN/TIE INTERCEPTS. DID Recall Points on No Answer A DID call reaching an extension which does not answer is routed here. This is based on the destination tenant.DID Routing for Calls into this Tenant All DID calls are routed here to allow screening of DID calls. This is based on the destination tenant. See DID/DIAL-INTTIE INTERCEPTS. DID Intercept Routing for Calls into this Tenant A DID call to an illegal number is routed here. This is based on the DID’stenant. See DID/DIAL-IN/TIE INTERCEPTS. DID Vacant Number Routing for this Tenant A DID call to a vacant number is routed here. This is based on the DID’s ten-ant. See DID/DIAL-INTTIE INTERCEPTS. DID Attendant Access Night Points A DID cali to the attendant while the system is in NIGHT service is routed here. No destination can be specified for DAY Service. This is based on theDID’s tenant. See DID/DIAL-IN/TIE INTERCEPTS. Non-Dial-In Trunks Alternate Recall Points I Non-Dial-In trunks and DISA trunks that have waited for a busy or non- answering extension for the pre-determined recall time are routed here,based on the destination tenant. See DID/DIAL-INTTIE INTERCEPTS. 9 109-094-l OS-NAIssue 3 Revision 1105 B-l
Features Description Dial-In Tie Recall Points on Busy A Dial-In Tie call reaching a busy extension is routed here, based on the destination tenant. See DID/DIAL-IN/TIE INTERCEPTS. Dial-In Tie Recall Points on No Answer A Dial-In Tie call reaching an extension which does not answer is routed here, based on the destination tenant. See DID/DIAL-IN/TIE INTERCEPTS. Dial-In Tie Routing for All Calls into this Tenant All Dial-in Tie calls are routed here to allow screening of Dial-In Tie calls, based on the destination tenant. See DID/DIAL-IN/TIE INTERCEPTS. Dial-In Tie Intercept for Calls into this Tenant A Dial-In Tie call to an iliegal number is routed here, based on the TIE trunk’s tenant. See DID/DIAL-IN/TIE INTERCEPTS. Dial-In Tie Vacant Number Routing for this Tenant A Dial-In Tie call to a vacant number is routed here. This is based on the TIE trunk’s tenant. See DID/DIAL-INTTIE INTERCEPTS.Dial-In Tie Attendant Access Night Points A Dial-In Tie call to the attendant while this system is in NIGHT service is routed here. No destination can be specified for DAY Service.This is based on the Tie trunk’s tenant. See DID/DIAL-IN/TIE INTERCEPTS.Do Not Disturb Intercept Routing for this Tenant An extension with Do Not Disturb activated has its incoming calls routed here. This is based on the extension’s tenant.Automatic Wake-up Routing for this Tenant All extensions (not SUPERSET or SUPERSE~4DN telephones) answering a wakeup call are routed here. Normally this is a recording group, based on the extension’s tenant. See Hotel/Motel features. UCD Recording Routing for this Tenant Incoming calls destined for UCD Agents are routed here when all of the Agents are busy. This must be a recording group. See UNIFORM CALL DIS- TRIBUTION and ATTENDANT AUTOMATIC OVERFLOW.UCD on Hold Time-out Routing for this Tenant Incoming calls to busy UCD hunt groups which are not answered after a pre-determined time-out period are routed here; see UNIFORM CALL DIS- TRIBUTION. DISA Day Service Routing for this Tenant Direct Inward System Access (DISA) calls are routed here during DAY ser- vice. No destination can be specified for NIGHT1 or NIGHT2 service, based on the DISA trunk’s tenant; see TRUNK OPERATION - DISA. 105 B-29109-094-105-NA Issue 3 Revision 1
Summary of Call Types for Rerouting Station Vacant Number Routing for this Tenant Any industry-standard telephone dialing a vacant number is routed here, based on the extension’s tenant; see VACANT NUMBER INTERCEPT. Station Illegal Number Routing for this Tenant Any industry-standard telephone dialing an illegal number is routed here, based on the extension’s tenant; see ILLEGAL NUMBER INTERCEPT.9 109-094-l 05-NA Issue 3Revision 1 ,’105 B-3
APPENDIX C. DATA GLOSSARY C.l This glossary defines data terminology and abbreviations used in the Data Features description and in the Customer Data Entry forms.Auto Answer A data device can keep its DTR “low” (not ready) until alerted. Auto An- swer causes the dataset to “wake up” in answer mode when a call comes in on the data line. Autobaud To Host Character 1 In some cases the host computer is capable of adjusting itself to the baudrate of the transmitting dataset. The autobaud character programmed for the SX-200 DIGITAL is dependant on the requirements of the host comput- er.This is usually a carriage return entered from the terminal keyboard. Autobaud To Host Character 2 This parameter has the same function and purpose of Autobaud to Host Character 1. The second character is used to confirm the baud rate setting. Autobaud Detection This feature enables the dataset to detect the baud rate of the attached DTE (terminal, PC, etc.). When the RETURN or ENTER key is pressed from the terminal keyboard the dataset detects the character and sends a baud rate report to the system before the data call is processed. When the data call originates from the dataset using the CALUATTN key, the previous baud rate of the last session or the default baud rate is used. Break Key Function This parameter ide.ntifies whether the break key on the terminal keyboard is used as a PABX Attention key or ignored by the system. DTR Off Disconnect Timer Certain functions such as screen refresh, terminal reset, etc. can cause a temporary DTR low. This timer specifies the length of time a “low” level has to be present before the session is terminated. DTR To CTS Delay Timer This timer specifies the amount of time before the system asserts the CTS (clear to send) signal after it has detected DTR (data terminal ready). DTRX Echoplex Enabled, this parameter causes each character transmitted from the data device to be echoed back to the terminal. Flow Control This parameter identifies the signaling method used by the attached datadevice to control the flow of information to and from the dataset. The 9109-094-l 05-NAIssue 3 Revision 1 105 C-l
Features Description XON/OFF characters used to turn OFF and turn ON the transmission are a common means of flow control. CTS indicates that pin 5 of the RS-232 con-nector is used to control the transmission (CTS “low” = no data flow; “high” = data flow). Guard Timer This timer specifies the amount of time the data circuit is unavailable fol- lowing a disconnection (allowing time for the far end to perform the clear down sequence)Hotline This feature allows a user automatic connection to a predetermined desti- nation. Originate A DTRX Call With A Low To High Transition Of DTR This parameter defines DTR “high” as indicating the origination of a data call. It is typically enabled for HOTLINE services. Parity Parity is a means of determining if an error has occurred during the trans- mission of a message. It involves the addition of error checking informa- tion to the data which allows the receive end to perform a calculation veri- fying that the information was received correctly. In the SX-ZOO DIGITAL PABX, parity is used between the dataset and attached device; it is not used to communicate between the two parties of a data call. Session Inactivity Disconnect Timer This timer monitors the length of time elapsed from the last key stroke. When it times-out the data call is Perminated. DATASET 1100 SERIES RS-232C PIN CONNECTIONS Table C-l lists the RS-232C pin connectors used on the DATASET 1100 Series datasets. Table C-l DATASET 1100 Series RS-232C Pin Connections Pin 2SignalDesignationDirection TXtransmitto dataset 3Rxreceivefrom dataset4 RTSrequest to sendto datasetPage 1 of 2 105 c-2 9109-094-105-NA Issue 3 Revision 1