Mitel SX 200 DIGITAL Pabx General Descriptions Manual
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System Features 0. Some features, such as Alternate Recall Point, Attendant Call Forward- No Answer, and Call Rerouting, operate differently under NIGHT1 and NIGHTZ. ProgrammingCDE Form 14 (Non-Dial-In Trunks) and CDE Form 19 (Call Rerouting Table) programming is directly affected by Night Services. OperationSee ATTENDANT NIGHT/DAY SWITCHING, NIGHT/DAY SWITCHING - SUf’fRSET4AND SUPERSET4DN TELEPHONES, CALL REROUTING, TRUNK OP- ERATION - NON-DIAL-IN CO, ATTENDANT ACCESS (DIAL 0).Node identification Description3.72 The feature provides node identification for the Analog Networking fea- ture and provides for consistent dialing of extension numbers throughout anetwork of SX-200 DIGITAL PABXs. For the use of the Node Identification code in Analog Networking, see ANA- LOG NETWORKING. To call an extension within the same node of a network, the user can dial the node identification code followed by the digits to identify the called exten- sion. This can be the same total string of digits that an extension in another node in the network would dial to reach the same extension so that a user can reach any extension in the network by dialing the same digits at any node.Conditions The following conditions apply to this feature: lThe node identification code must match the ARS leading digits specified in the other nodes in the network to reach that node. lDial tone is not returned after the node identification code is dialed. lAny device may access the node identification code. lWithin any node, it is not necessary to dial the Node Identification digits to access extensions within that node. ProgrammingIn CDE Form 02 (Feature Access Codes) assign an access code to Feature Num- ber 34 (Node ID).Operation Dial the Node Identification code and then the extension number. Non-Busy ExtensionsDescription 3.73 When an extension has this feature enabled, the system causes any call dialing the extension directly to override the current call automatically. After a warning tone, the new caller joins the conversation.9 109-094-l 05-NA Issue 3Revision 1105 3-63
Features DescriptionConditions The following conditions apply to this feature: lThe Override Security and Data Security features are ignored for the par- ties in the established call. lThe feature does not work for members of recording hunt groups. lThe feature is ignored when the console calls the set. lThe same conditions for override and key lines apply. lThis feature conflicts with any feature requiring a switchhook flash. lThe Non-Busy Extension can be in conversation with no more than four other parties. Additional callers receive busy tone. lOnly calls dialed directly to the set override; Recalls, Call Reroutes, Call- backs, ignore the feature. lA call transferred to a Non-Busy Extension does not override a conversa- tion in progress. The override is disallowed under the following conditions: - if the caller has a consultation hold in progress and any party in the call has a consultation hold in progress. - if a console is in the call already. - if the established call is a three party call that is on consultation hold. - if one of the parties in the call has the call on hold. - if the set is overriding another extension or had called another non-bu- sy extension. lThe feature is not available to CO trunks when they originate. lIf the override is not permitted, then normal busy destination processing results. lThe Call Announce feature takes precedence over this feature. lNo connection checks are done when the calier is added into the call. aOnce on a call with a non-busy extension, regardiess of how the call was established, no party in the call except the non-busy extension can flash out of the call or put it on hold. ProgrammingEnable COS Option 243 (Non-Busy Extension) for the extension.Operation A new incoming call joins in to an established call automatically (with a burstof warning tone). Off-Premise Extension (OPS) Description 3.74 Industry-standard telephones not in the immediate vicinity of the PABX can be directly connected to the PABX without the use of special trunks. The105 3-649 109-094-l OS-NA Issue 3Revision 1
System Features 6-circuit OPS Line Card (Off-Premises) is only available in Digital bays. Refer to Practice 9109-094-125-NA, Circuit Card Descriptions. ConditionsThe following conditions apply to this feature: lThe 6-Circuit OPS Line Card is used in Digital bays, the 8-Station Line Card in Analog bays. lIf the extension is located more than 2 kilometers away, it may be neces- sary to add a compromise balance network into the circuit. COS Option 402 (Long Loop - Off-Premises Extension Only) does this. lAn adjustment is made to the Loss/Gain settings for the line using COS Op- tion 402 (Long Loop - Off-Premises Extension Only). lThere is no equivalent feature for SUPERSE~telephones. lCircuits on OPS Line cards may be used for the Call Announce feature. lCOS Option 402 (Long Loop -Off-Premises Extension Only) applies to OPS Line Card circuits only. ProgrammingProgram the OPS Line Card in CDE Form 01 (System Configuration). If necessary, enable COS Option 402 (Long Loop - Off-Premises Extension Only) for the extension. OperationNone Originate Only ExtensionsDescription3.75 This feature allows an extension or dataset to originate calls, but not to receive any calls dialed to its number unless they are forwarded from another extension. The system treats calls dialed to Originate Only Extensions as illegal numbers. ConditionsThe following conditions apply to this feature: l An extension with this COS option may receive calls via Call Forwarding(unless COS Option 234 (Never a Forwardee) is selected in its COS). . lOnly calls directly dialed to an Originate Only extension are invalid. 0COS Option 235 (Originate Only) is mutually exclusive with COS Option 300 (Automatic Callback), COS Option 241 (Receive Only), and COS Option 243 (Non-busy Extension). ProgrammingEnable COS Option 235 (Originate Only) for the extension. OperationNone
Features DescriptionOverlap Outpulsing Description3.76 By default, the ARS package outpuises digits as soon as the trunk seizure is acknowledged. This provides a shorter total dialing time, especially on non-DTMF trunks. This feature can be turned off, forcing the ARS package to collect all dialed digits before outpulsing the resulting digit string on the out- going trunk. Refer to Practice 9109-094-220-NA, Automatic Route Selection and Toil Control, for more information. e ConditionsNone Programming Enable System Option 26 (No Overlap Outpulsing) to disable the feature. OperationNone Override Security Description3.77 This option provides an extension, DISA trunk, or Dial-in Tie trunk with security against being involved with Override; see ATTENDANT BUSY OVER- RIDE and OVERRIDE (INTRUDE). ConditionsThe following conditions apply to this feature:l The feature is ignored by the non-busy extension feature. lThe feature also provides an extension with security against having Do Not Disturb overridden; see DO NOT DISTURB. ProgrammingEnable COS Option 238 (Override Security) for the extension or trunk. OperationNone Paging Description3.78 An extension, Tie trunk, or DISA trunk can be permitted to access the paging equipment by dialing the required access code. Access may be re- stricted to any of the nine zones depending upon the access code dialed. If an extension tries to access busy paging equipment, busy tone is returned. Paging equipment may be connected to the SX-200 DIGITAL PABX via a Pa-ging/Music-on-Hold module on the Universal Card. Up to nine paging zones, with separate or simultaneous access, can be provided. Refer to Prac- tice 9109-094-125-NA, Circuit Card Descriptions, for additional information.105 3-669 109-094-l 05-NAIssue 3Revision 1
System Features Also see ATTENDANT PAGING ACCESS.Conditions The following conditions apply to this feature: lA short burst of tone is provided when paging equipment is successfully accessed. lCampon or Callback may not be activated on busy paging equipment. lPaging amplifiers and loudspeakers are customer-provided equipment. lThe Attendant can override any extension using paging equipment to make an announcement. The extension receives busy tone when it is re- moved from the pager. lIf System Option 03 (Single Paging Amplifier) is enabled, only one user at a time can access all paging in the system and the Attendant cannot override the parties on the pager. lAccessing the pager operates a relay on the pager module which may be used for controlling an external paging amplifier. lSUPERSETtelephone users cannot access Paging while in Handsfree mode. lIf access to all zones is attempted and at least 1 zone is busy then no pag- ing is done and busy tone is returned. lAccess is to a single zone or simultaneously to all zones programmed in the device’s COS. lThe PAGE softkey is not available to SUPERSET4DN telephones with the HEADSET OPERATION feature unless there is a consultation hold in prog- ress.Programming Specify the paging equipment in use in CDE Form 18 (Miscellaneous System Ports). Enable System Option 03, Single Paging Amplifier, if the PABX has only one paging amplifier output. Enabie one or more of the following COS Options for the extension in CDE Form 3 (COS Options) as shown in the following table. mption Number 1Description 303Paging Zone 1 Access304 Paging Zone 2 Access 305Paging Zone 3 Access I306Paging Zone 4 AccessI307 Paging Zone 5 Access308 Paging Zone 6 Access I309( Paging Zone 7 AccessI9 109-094-l OS-NA Issue 3Revision 1105 3-67
Features Description COS Option NumberDescription310 Paging Zone 8 Access 311Paging Zone 9 Access I 312Paging Default (0 to 9) (0 Gives All EnabledZones) I For access to the default zone, assign an access code to Feature12 (Paging Ac- cess to Default Zone) in CDE Form 02 (Feature Access Codes). Assign an access code to Feature 13 (Paging Access to Specific Zones) for ac- cess to zones other than the default zones. To provide convenient access from SUPERSET3DN teiephones, program a Pag- ing feature key in the subform of CDE Form 09 (StationlSUfERSETSets).Operation Operation varies depending upon the device as described below.Industry-Standard Telephones l Lift handset. lDial the appropriate Paging access code. lIf access code is for specific zone paging, dial the zone number(0 through 9). l A tone is returned. Make announcement. 0 Hang up. SUPERSET 3DN Telephone NOTE:If there is no Paging feature key programmed, follow SUPERSET tele- phone operation.l Go off-hook. lPress and hold down the Paging feature key for default zone access.l Wait for a short burst of tone. l Make the required announcement. . SUPERSET 4 Telephonel Go off-hook lPress and hold down the PAGE softkey for default zone access.l Wait for a short burst of tone.105 3-689 109-094-l 05-NA Issue 3Revision 1
System Features l Make the required announcement. SUPERSET 4DN Telephone. Go off-hook. lPress and hold down the PAGER softkey for default zone access. l ‘Wait for a short burst of tone. l Make the required announcement.Parallel Connection of Industry-Standard Telephones Description 3.79 A maximum of three industry-standard telephones equipped with bells may be connected (hard-wired) together on one ONS line of the S-200 DIGI- TAL PABX.Conditions The following conditions apply to this feature: lWhen one industry-standard telephone is in use, if any other of the indus-try-standard telephones goes offhook, it then joins in the call (without proper conferencing facilities). lAll of the industry-standard telephones ring when the extension number is called. lIf the telephones are equipped with Message Waiting lamps, further re- strictions may apply. &ProgrammingNone OperationNone Pickup Groups Description3.80 Extensions may be entered into pickup groups, permitting them to an- swer calls to any other extension within their particular group; see PICKUP- LOCAL AND DIRECTED.Conditions The following conditions apply to this feature: lA maximum of 50 Pickup groups are permitted per system, with a maxi- mum of 50 extensions permitted per group. lCalls are picked up in the group in order of the extensions in the pickup group. The search for a ringing extension starts with the first extension in the group and ends with the last in the group.
Features Description lAn extension can only be in one pickup group at a time. ProgrammingAssign the desired extensions to the appropriate pickup groups via CDE Form 10 (Pickup Groups).Operation See PICKUP - LOCAL AND DIRECTED. Power Fail Transfer (PFT) Description3.81 In the event of a common control or power failure which would cause a . major loss of call processing, preselected CO trunks are automatically switched to designated extensions. Failure transfer may be selected automati- tally under control of the system, or manually by setting the maintenance panel transfer switches to TRANSFER. When normal system operation is re- stored, calls on the transfer circuits remain in effect until they are terminated. Generally, the circumstances which cause a power fail transfer are: 0The main control card stops functioning (all bays are cut over into PFT mode). lThe link between the main controller and one of the analog equipment bays stops functioning (the affected bay is cut over into PFT mode). lOn power-up, one of the analog bays fails to initialize properly (the af- fected bay is cut over into PFT mode). PFT follows a Critical Alarm. lCommercial power failure with no PABX backup power source (UPS). lBay Power Supply or rear door power supply failure.Conditions The following conditions apply to this feature: lIf a transfer takes place, any existing calls on the transferred trunks aredropped. 0Ground start trunks require a Ground-to-Loop converter (S-circuit PFT cards only). ,lIf trunks are rotary dial only, DTMF sets may not be used for dialing. 0SUPERSETtelephones and consoles cannot be Power Fail Transfer exten- sions. ProgrammingNoneOperation To manually activate PFT, set the maintenance panel Master Transfer Switches to TRANSFER, as required. Priority Dial 0Description 3.82 Priority Dial 0 is a second class of Dial 0 call, with its own separate DAY/ NIGHT routing points. This feature can be used to provide an alternate Dial 0 routing for extensions in the system.105 3-70 9 109-094-l 05-NAIssue 3Revision 1
System FeaturesConditionsThe following conditions apply to this feature: lPriority Dial 0 calls can be routed to the same type of answering points as Dial 0 calls.l Wherever Dial 0 routing is used in the system, Priority Dial 0 is checked: aPriority Dial 0 calls may be routed to the same point as Dial 0 calls or they may be routed to an LDN key which distinguishes Dial 0 and Priority Dial 0 calls.ProgrammingEnable COS Option 239 (Priority Dial 0) for the required extension. Program an Access Code (usually 0) in CDE Form 02 (Feature Access Codes) for Feature 11 (Extension General Attendant Access). OperationNone Programmable Feature Keys - Digital SUPERSETTelephonesDescription3.83 SUPfRSET3DN and SUPERSEr4DN line appearance keys can be pro- grammed as Feature Access keys during Customer Data Entry. The Feature Keys available on SUPfRSET3DN telephones include: 0 Auto Answer l CalVAttnl Call Forward l Campon (I Will Wait) l Data Discl Do Not Disturb l Music l Night Answer l Override (Intrude) l Paging l Privacy Release l Swap (Trade Calls) Except for Callback, Call Pickup, Night Answer and Swap, the above keys pro- vide an indication on the adjacent LCD indicator when they are active. Fewer features are available as Feature Keys on the SUPERSfT4DN telephones because most features are provided via softkeys. 9109-094-l OS-NA Issue 3Revision 1105 3-71
Features Description The Feature Keys available on SUPERSET4DN telephones are:l Auto Answer l CaWAttn l Data Discl Do Not Disturb The above keys provide an indication on the adjacent LCD indicator when they are active. ConditionsThe following conditions apply to this feature:l If a Feature Access key applicable only to SUPfRSET3DN telephones is pro- grammed for a SUPERSET4DN telephone, the key is ignored when the user presses that key. The Display Keys feature also indicates that the key is not applicable. lThe keys are valid whenever the corresponding softkeys on the SUPfRSET4DN telephone would be shown or if the same operation can be done at the SUPERSETtelephone using feature access codes. l The Data Disc, CalVAttn, Auto-Answer, Call Forward, and Do Not Disturb feature keys are valid at any time.l The feature keys do not preclude the use of feature access codes. ProgrammingFeature Access Keys are programmed in the set’s Expand Set (nested) of CDE Form 09 (StationISUPfRSETSets). Select FEATURE as the line type and then select the desired feature. Range Programming of Stations and SU?W?SETTelephones Descriition3.84 This feature allows range programming for blocks of extensions. By en- tering a range of equipment numbers, one may assign extension numbers, COR, tenant, and COS to a selected block of equipment numbers. The start extension number and defaults for the other values are entered by the pro- grammer. The extensions are assigned sequentially starting at the entered value, and the COS, tenant and COR are assigned to the entire group. ConditionsRefer to Practice 9109-094-210-NA, Customer Data Entry (CDE). ProgrammingRefer to Practice 9 109-094-21 O-NA, Customer Data Entry (CDE). OperationNone Recall Description3.85 There are numerous features supporting the recall of a party back to the console or other device in the system after certain time-out periods and after certain events.105 3-729 109-094-l OENAIssue 3Revision 1