Mitel SX 200 DIGITAL Pabx General Descriptions Manual
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System FeaturesOperation Refer to the specific feature in TELEPHONE FEATURES. SUPERSET3DN TelephoneDescription Conditions None ProgrammingRefer to Practice 9109-094-2IO-NA, Customer Data Entry (CDE); program SUPERSET3DN telephones in CDE Form 09 (StationISUPERSETSets); select their COS Options in CDE Form 03 (COS Define).Operation Refer to the specific feature in TELEPHONE FEATURES. 3.97 The SX-200 DIGITAL PABX system supports SUPERSET3DN electronic tele- phone sets. The SUPERSET3DN telephone has I2 keys with LCD indicators available as Speed Call keys, Feature Access keys or Line Appearances. The lowest key must be the Prime Line appearance.ln addition to these I2 keys, there is one red key (hold) and 9 fixed function keys.Refer to Practice 9109-095-l 08-NA, SUPERSE~3DN Telephone Description. SUPERSET4DN TelephoneDescription 3.98 The SX-200 DIGITAL PABX system supports SUPERSET4DN electronic tele- phone sets. The SUPfRSET4DN telephone can have up to I1 Speed Call num- bers and one line appearance (Prime Line). The set can alternately have up to I2 line appearances (including Prime Line) and no Speed Dial numbers. In ad- dition to these I2 keys, there is one red key (hold), the SUPERKEY, four fea- ture keys and six softkeys. The SUPERSET4DN telephone incorporates a Liquid Crystal Display (LCD) for line status indication, user prompting and displays such as message waiting, time and date.Refer to Practice 9109-095-l 09-NA, SUPERSfT4DN Telephone Description. Conditions ProgrammingNone Refer to Practice 9109-094-2IO-NA, Customer Data Entry (CDE); program SUPf‘RSfT4DN telephones inCDE Form 09 (StationISUPfRSfTSets); select their COS Options in CDE Form 03 (COS Define).Operation Refer to the specific feature in TELEPHONE FEATURES.System identifier Description3.99 A unique I- to 3-digit identifier may be assigned to the system. It ap- pears on traffic measurement and SMDR reports to identify the system when9 I 09-094-l OS-NA Issue 3Revision I105 3-83
Features Description central polling equipment is used for Traffic Measurement, Trunk SMDR, ACD, DATA SMDR, ACD SMDR, and Analog Networking.Conditions The System identifier is programmed only from the Attendant Console. ProgrammingRefer to Practice 9109-094-315-NA, Attendant Console Description. OperationNoneTandem Operation Description3.100 The 5X-200 DIGITAL PABX can support a tandem operation arrange- ment, using Tie trunks to connect two systems together. See ANALOG NET- WORKING, SATELLITE PABX, and RESALE PACKAGE. For all trunks routed to ARS, the incoming trunk is given answer supervision when ARS dialing ends (automatic supervision). Automatic supervision may be prevented in the case where the incoming trunk is a DID or Tie trunk and the outgoing trunk is a CO trunk that supplies answer supervision (the CO trunk has the “Far-end Gives Answer Supervi- sion”circuit descriptor option enabled). The incoming DID or Tie trunk may be forced to only be answered when the far end gives supervision. This is done ifthe outgoing trunk is a CO type trunk with the “Inhibit Automatic Supervi- sion”circuit descriptor option enabled.Conditions The following conditions apply to this feature: lAppropriate Automatic Route Selection (ARS) must be provided. lWhen a supervision is received from an outgoing trunk, if the calling party on the trunk is an incoming DID or Tie trunk then the supervision is passed on to the incoming DID or Tie trunk (the incoming trunk is given another answer supervision).l Device interconnection must be set up appropriately to ensure that valid trunk connections are allowed. Device interconnection must be checked carefully when using loop start CO or DISA trunks to make outbound calls; see DEVICE INTERCONNECTION CONTROL. ProgrammingNoneOperation None Tenanting Description3.101 Tenanting is a feature of the SX-200 DIGITAL PABX which allows several customers, possibly each with independent Attendant Consoles, to share the105 3-849 109-094-l 05-NA Issue 3Revision 1
System FeaturesConditions The following conditions apply to this feature: lA maximum of 25 Tenant groups may be programmed. lIf tenanting is used to segregate departments, CDE Form 06 (Tenant Night Switching Assignment) must be programmed accordingly. lTenants may have names associated with them; tenant names are not available in Generic 1002. ProgrammingAssign consoles to the desired tenant groups via CDE Form 07 (Console As- signments).Operation same system. It is also used as a means of selecting reroute points for various features. The system can be programmed to enable each tenant’s section of the system to be completely independent of other tenants; calls between tenants, in- cluding data calls, can be made only through CO trunks. Tenanting can also be used to segregate different departments of the same company. In this case, all departments can have access to all telephones, ser- vices, and special trunks associated with the system. Each department mayhave itsown dedicated Attendant and Attendant Console. If there is central- ized attendant service, night service switching can be controlled for each ten- ant combination. Data calls may be assigned to separate tenants, as required, to control access to data devices. Refer to Practice 9109-094-230-NA, Tenanting. Assign extensions and SUPERSETtelephones to the desired tenant groups viaCDE Form 09 (StationISUPERSETSets).Assign trunks to the desired tenant groups via CDE Forms 14 (Non-Dial-In Trunks) and 15 (Dial-In Trunks). Assign the desired tenant name, day and night service numbers in CDE Form19 (Call Rerouting Table). Program CDE Form 06 (Tenant Night Switching Control) if tenanting is used to segregate departments. None Toll ControlDescription 3.102 The Toll Control feature forms part of the Automatic Route Selection (ARS) feature. It allows the PABX to restrict the calls that certain groups of ex-
Features Description tensions may place. This may mean denying all outside calls, denying calls to specific locations, denying calls over expensive routes, or any combination of these. See AUTOMATIC ROUTE SELECTION (ARS) and CLASS OF RESTRICTION (COR). ConditionsRefer to Practice 9109-094-22O-NA, Automatic Route Selection and Toll Con- trol. Programmingi Refer to Practice 9109-094-220-NA, Automatic Route Selection and Toll Con- trol. OperationNone Tone Plans Description3.103 To accommodate the numerous tones which can be generated when dialing telephone numbers in the North American region, the system loads the North American tone plan from floppy disk. Separate software loads containing non-North American tone plans are avail- able; the PABX can be operated successfully in countries using these tone plans when it is programmed with the appropriate software load. Refer to Call Progress Tones in Practice 9109-094-180-NA, Engineering Infor- mation, for details of North American tone plans. ConditionsNone ProgrammingNone OperationNoneTraffic Measurement Description3.404 Traffic measurements can be made on SX-200 DIGITAL PABX systems, and the results printed through a printer port (see DIRECTED INPUT/OUTPUT). The types of measurements made include the following: 0 BTMF Receiver activity 8 DTRX Calls 0 Console activity 105 3-869 109-094-l 05-NA Issue 3Revision 1
System Features l Feature activity l Guest Room activity 0 Hunt group activity l Line and Trunk activity l PCM Channel activity l Trunk activity l Trunk group activity Information is accumulated during a user-programmed time period, and is then available for output. Programming is done from the Maintenance Ter- minal or from the Attendant Console. Refer to Practice 9 109-094-450-NA, Traffic Measurement.Conditions None ProgrammingRefer to Practice 9109-094-450-NA, Traffic Measurement. OperationNone Transfer Dial Tone. Description3.105 This feature provides an audible indication that an extension has a call on consultation hold; transfer dial tone is returned when an extension places an established call on Hold in order to Consult or Transfer the call. Transfer .Dial tone is 350/440 Hz, three bursts of 100 ms on, 100 ms off,followed by con- tinuous tone. Regular dial tone is 350/440 Hz continuous tone.Conditions The following conditions apply to this feature: l The console is not affected. lCOS Option 701 (No Dial Tone) must be disabled. lThe SUPERSET and the SUPERSET4DN telephones have indicators on the display to show that there is a consultation hold in progress. 0This is the same tone used for Discriminating Dial Tone. ProgrammingEnable COS Option 251 (Transfer Dial Tone) for the extension.Operation Establish a call. Place call on consultation hold. Transfer dial tone is returned to indicate con- sultation hold.9109-094-l 05-NA Issue 3Revision 1105 3-87
Features DescriptionTrunk Answer From Any Station (TAFAS)Description3.106 This feature allows the user to answer incoming calls appearing at com- mon alerting devices (Night Bells). The calls answered can be for a single ten- ant or for all tenants in the system. The answering extension may then exer- cise any feature associated with the incoming call that is normally available at that extension. TAFAS may also be used to answer certain calls which are ring- ing at the console during the day. ConditionsThe following conditions apply to this feature: l Tie trunks, industry-standard telephones, SUPEKETtelephones, and con- soles can access the feature. lThe NIGHT BELL softkey appears at the console only if the appropriate COS options are enabled for the console and a call of the correct tenant is ring- ing the Night Bell. lExtensions cannot have a consultation hold in progress when attempting to answer the TAFAS call. lNight Bells have no tenant assignment; the tenant used is always that of the caller. lDevice Interconnection Control checks must pass between the caller and .the device answering the call. lOnly calls dialed to a console directory number, LDN key, or Night Bell may be answered during Day Service. l All calls ringing all consoles, LDN keys, or Night Bells in the system are available, depending upon the tenant checks made. lRecall is handled as if the caller had directly dialed or originated to the ex- tension and the extension had answered; see RECALL. ProgrammingTo restrict access to the device’s tenant only, assign an Access Code to Feature 15 (TAFAS - Local Tenant) and enable COS Option 249 (TAFAS Access -Tenant) for this device. To allow access to all tenants, assign an Access Code to Feature 14 (TAFAS -Any) and enable COS Option 248 (TAFAS Access -Any) for this device. If desired, enable COS Option 250 (TAFAS Access During Day Service); this per- mits set users to answer calls ringing the console during the day. OperationOperation varies depending upon the device type as described below. All DevicesTo answer a TAFAS call: 105 3-889109-094-l OENAIssue 3Revision 1
System Features lWhen the alerting device is heard, go off-hook. lWhen dial tone is heard, dial the appropriate TAFAS code. The incoming call is now connected to the answering device. SUPfRSFT3DN Telephone To answer a TAFAS call (in the local Tenant group) or any TAFAS call: lWhen the alerting device is heard, go off-hook. lPress the NIGHT ANS feature access key. The incoming call is now connected to the extension. SUPfRSfT4 and SUPfRSfT4DN Telephones To answer a TAFAS call (in the local Tenant group) or any TAFAS call: lWhen the alerting device is heard, go off-hook. l Press the NIGHT ANS softkey. The incoming call is now connected to the extension.Attendant Consoie To answer a TAFAS call at the console: l When the alerting device is heard, 0 Press the NIGHT BELL softkey. The incoming call is now connected to the console. Trunk Circuit Descriptor OptionsDescription 3.107 Trunk circuit descriptors specify the programmable hardware parame- ters of each trunk circuit in the SX-200 DIGITAL PABX. These are complem- ented by the switch settings on the SX-200 analog trunk card types. The sys- tem supports a maximum of 25 different trunk circuit descriptors. All trunks in the system must have a trunk circuit descriptor number with an associated set of selected options. The following tables list the trunk descriptor options available for each of the trunk types. The descriptor options are described under the heading Operation following the tables.
Features Description Table 3-4 4-Circuit CO & 44rcuit DISA Trunk Hardware Options Trunk Hardware Option Reverse to Idle Far-End Gives Answer Supervision Inhibit Automatic Supervision No Seize Alarm No Release Alarm Toll Office Is this a CO DTMFImpedance (600 Ohms or Complex) Dictation Trunk Page 1 of 1 Table 3-5 64rcuit CO Trunk And 64rcuit DISA Trunk Hardware Options Trunk Hardware Option Reverse to idle IFar-End Gives Answer Supervision inhibit Automatic Supervision No Seize Alarm No Release Alarm Toll Office 7 Is this a CO DTMFImpedance (600 Ohms or Complex) Post Call Metering (0 to1 5 s) x (1 s increments) Calling Party Disconnect Timer (1 to 12 min) x (1 min inc) Page 1 of 2 105 3-909 109-094-l 05-NA Issue 3Revision 1
System FeaturesTable 3-5 6-Circuit CO Trunk And 6-Circuit DISA Trunk Hardware Options (continued) Trunk Hardware Option Dictation Trunk Ignore Remote Disconnect Disconnect Timer (100 to 9900 ms) x (100 ms increments) Supervision Direction: Incoming Trunk Calls Also Guard Timer (0 to 3000 ms) x (100 ms increments) Ring Cycle Timer (6 to 10 s) x (1 s increments) Ignore Line Reversal During Seizure Ringing Expected Ringing Debounce Timer (5 to 12 s) x (1 s increments) Seize Timer (10 to 60 s) x (10 s increments) Flash Timer (200 to 700 ms) x (100 ms increments) Interdigit Timer (300 to 800 ms) x (100 ms increments) Digit Outpulsing Ratio (60/40, 30/20, 66/33)Page 2 of 2 Table 3-6 E&M Module and E&M Module DISA Trunk Hardware Options Trunk Hardware Option Reverse to Idle Far-End Gives Answer Supervision IInhibit Automatic Supervision No Seize Alarm No Release Alarm Toll Office Is this a CO DTMFPage 1 of 2 9109-094-105-NAIssue 3Revision 1105 3-91
Features DescriptionTable 3-6 E&M Module and E&M Module DISA Trunk Hardware Options (continued) Trunk Hardware Option Impedance** Use DIP Switch on the Module to Program ** (600 Ohms or Complex) E Lead Invert M Lead Invert** required for type 5 operation ** Disconnect Timer (150 to 300 ms) x (50 ms increments) Release Acknowledge Timer (2000 to 9900 ms) x (100 ms inc) Guard Timer (200 to 1000 ms) x (100 ms increments) Dictation Trunk Incoming Start Type (Immed, Wink, Delay) Debounce Timer (20 to 150 ms) x (IO ms increments) Wink Timer (150 to 300 ms) x (50 ms increments) Outgoing Start Type (Immed, Wink, Delay or Delay Integ)Digit Outpulsing Ratio (60140, 30120, 66133) Outpulse Delay Timer (100 to 2000 ms) x (100 ms increments) Flash Timer (200 to 700 ms) x (100 ms increments) Interdigit Timer (300 to 800 ms) x (100 ms increments) Wait for Delay Timer (300 to 5000 ms) x (100 ms inc) Remote End is a Satellite Remote End is a Satellite with OPS LinesPage 2 of 2 Table 3-7 E&M Trunk Card Hardware Options Trunk Hardware Option IReverse to IdleI Far-End Gives Answer SupervisionPage 1 of 2 105 3-929109-094-l 05-NA Issue 3Revision 1