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Mitel SX 200 DIGITAL Pabx General Descriptions Manual

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    							System FeaturesOperation
    Refer to the specific feature in TELEPHONE FEATURES.
    SUPERSET3DN TelephoneDescription
    Conditions
    None
    ProgrammingRefer to Practice 
    9109-094-2IO-NA, Customer Data Entry (CDE); program
    SUPERSET3DN telephones in CDE Form 09 (StationISUPERSETSets); select
    their COS Options in CDE Form 03 (COS Define).Operation
    Refer to the specific feature in TELEPHONE FEATURES. 3.97 The SX-200 DIGITAL PABX system supports 
    SUPERSET3DN electronic tele-
    phone sets. The 
    SUPERSET3DN telephone has I2 keys with LCD indicators
    available as Speed Call keys, Feature Access keys or Line Appearances. The
    lowest key must be the Prime Line 
    appearance.ln addition to these I2 keys,
    there is one red key (hold) and 9 fixed function keys.Refer to Practice 9109-095-l 08-NA, 
    SUPERSE~3DN Telephone Description.
    SUPERSET4DN TelephoneDescription
    3.98 The SX-200 DIGITAL PABX system supports SUPERSET4DN electronic tele-
    phone sets. The 
    SUPfRSET4DN telephone can have up to I1 Speed Call num-
    bers and one line appearance (Prime Line). The set can alternately have up to
    I2 line appearances (including Prime Line) and no Speed Dial numbers. In ad-
    dition to these I2 keys, there is one red key (hold), the SUPERKEY, four fea-
    ture keys and six 
    softkeys. The SUPERSET4DN telephone incorporates a Liquid
    Crystal Display (LCD) for line status indication, user prompting and displays
    such as message waiting, time and date.Refer to Practice 9109-095-l 
    09-NA, SUPERSfT4DN Telephone Description.
    Conditions
    ProgrammingNone
    Refer to Practice 9109-094-2IO-NA, Customer Data Entry (CDE); program
    SUPf‘RSfT4DN telephones inCDE Form 09 (StationISUPfRSfTSets); select
    their COS Options in CDE Form 03 (COS Define).Operation
    Refer to the specific feature in TELEPHONE FEATURES.System identifier
    Description3.99 A unique I- to 
    3-digit identifier may be assigned to the system. It ap-
    pears on traffic measurement and SMDR reports to identify the system when9 I 09-094-l OS-NA
    Issue 3Revision I105 3-83 
    						
    							Features Description
    central polling equipment is used for Traffic Measurement, Trunk SMDR,
    ACD, DATA SMDR, ACD SMDR, and Analog Networking.Conditions
    The System identifier is programmed only from the Attendant Console.
    ProgrammingRefer to Practice 
    9109-094-315-NA, Attendant Console Description.
    OperationNoneTandem Operation
    Description3.100 The 5X-200 DIGITAL PABX can support a tandem operation arrange-
    ment, using Tie trunks to connect two systems together. See ANALOG NET-
    WORKING, SATELLITE PABX, and RESALE PACKAGE.
    For all trunks routed to ARS, the incoming trunk is given answer supervision
    when ARS dialing ends (automatic supervision).
    Automatic supervision may be prevented in the case where the incoming
    trunk is a DID or Tie trunk and the outgoing trunk is a CO trunk that supplies
    answer supervision (the CO trunk has the “Far-end Gives Answer Supervi-
    sion”circuit descriptor option enabled). The incoming DID or Tie trunk may be
    forced to only be answered when the far end gives supervision. This is done ifthe outgoing trunk is a CO type trunk with the “Inhibit Automatic Supervi-
    sion”circuit descriptor option enabled.Conditions
    The following conditions apply to this feature:
    lAppropriate Automatic Route Selection (ARS) must be provided.
    lWhen a supervision is received from an outgoing trunk, if the calling party
    on the trunk is an incoming DID or Tie trunk then the supervision is passed
    on to the incoming DID or Tie trunk (the incoming trunk is given another
    answer supervision).l
    Device interconnection must be set up appropriately to ensure that valid
    trunk connections are allowed. Device interconnection must be checked
    carefully when using loop start CO or 
    DISA trunks to make outbound calls;
    see DEVICE INTERCONNECTION CONTROL.
    ProgrammingNoneOperation
    None
    Tenanting
    Description3.101 Tenanting is a feature of the SX-200 DIGITAL PABX which allows several
    customers, possibly each with independent Attendant Consoles, to share the105 3-849 109-094-l 05-NA
    Issue 3Revision 1 
    						
    							System FeaturesConditions
    The following conditions apply to this feature:
    lA maximum of 25 Tenant groups may be programmed.
    lIf tenanting is used to segregate departments, CDE Form 06 (Tenant Night
    Switching Assignment) must be programmed accordingly.
    lTenants may have names associated with them; tenant names are not
    available in Generic 1002.
    ProgrammingAssign consoles to the desired tenant groups via CDE Form 07 (Console As-
    signments).Operation
    same system. It is also used as a means of selecting reroute points for various
    features.
    The system can be programmed to enable each tenant’s section of the system
    to be completely independent of other tenants; calls between tenants, in-
    cluding data calls, can be made only through CO trunks.
    Tenanting can also be used to segregate different departments of the same
    company. 
    In this case, all departments can have access to all telephones, ser-
    vices, and special trunks associated with the system. Each department mayhave 
    itsown dedicated Attendant and Attendant Console. If there is central-
    ized attendant service, night service switching can be controlled for each ten-
    ant combination.
    Data calls may be assigned to separate tenants, as required, to control access
    to data devices.
    Refer to Practice 
    9109-094-230-NA, Tenanting.
    Assign extensions and 
    SUPERSETtelephones to the desired tenant groups viaCDE Form 09 
    (StationISUPERSETSets).Assign trunks to the desired tenant groups via CDE Forms 14 (Non-Dial-In
    Trunks) and 15 (Dial-In Trunks).
    Assign the desired tenant name, day and night service numbers in CDE
    Form19 (Call Rerouting Table).
    Program CDE Form 06 (Tenant Night Switching Control) if tenanting is used to
    segregate departments.
    None
    Toll ControlDescription
    3.102 The Toll Control feature forms part of the Automatic Route Selection
    (ARS) feature. It allows the PABX to restrict the calls that certain groups of 
    ex- 
    						
    							Features Description
    tensions may place. This may mean denying all outside calls, denying calls to
    specific locations, denying calls over expensive routes, or any combination of
    these.
    See AUTOMATIC ROUTE SELECTION (ARS) and CLASS OF RESTRICTION (COR).
    ConditionsRefer to Practice 9109-094-22O-NA, Automatic Route Selection and Toll Con-
    trol.
    Programmingi Refer to Practice 9109-094-220-NA, Automatic Route Selection and Toll Con-
    trol.
    OperationNone
    Tone Plans
    Description3.103 To accommodate the numerous tones which can be generated when
    dialing telephone numbers in the North American region, the system loads
    the North American tone plan from floppy disk.
    Separate software loads containing non-North American tone plans are avail-
    able; the PABX can be operated successfully in countries using these tone
    plans when it is programmed with the appropriate software load.
    Refer to Call Progress Tones in Practice 
    9109-094-180-NA, Engineering Infor-
    mation, for details of North American tone plans.
    ConditionsNone
    ProgrammingNone
    OperationNoneTraffic Measurement
    Description3.404 Traffic measurements can be made on SX-200 DIGITAL PABX systems,
    and the results printed through a printer port (see DIRECTED INPUT/OUTPUT).
    The types of measurements made include the following:
    0 BTMF Receiver activity
    8 DTRX Calls
    0 Console activity
    105 3-869 109-094-l 05-NA
    Issue 3Revision 1 
    						
    							System Features
    l Feature activity
    l Guest Room activity
    0 Hunt group activity
    l Line and Trunk activity
    l PCM Channel activity
    l Trunk activity
    l Trunk group activity
    Information is accumulated during a user-programmed time period, and is
    then available for output. Programming is done from the Maintenance Ter-
    minal or from the Attendant Console.
    Refer to Practice 9 
    109-094-450-NA, Traffic Measurement.Conditions
    None
    ProgrammingRefer to Practice 
    9109-094-450-NA, Traffic Measurement.
    OperationNone
    Transfer Dial Tone.
    Description3.105 This feature provides an audible indication that an extension has a call
    on consultation hold; transfer dial tone is returned when an extension places
    an established call on Hold in order to Consult or Transfer the call. Transfer
    .Dial tone is 350/440 Hz, three bursts of 100 ms on, 100 ms off,followed by con-
    tinuous tone. Regular dial tone is 
    350/440 Hz continuous tone.Conditions
    The following conditions apply to this feature:
    l The console is not affected.
    lCOS Option 701 (No Dial Tone) must be disabled.
    lThe SUPERSET and the SUPERSET4DN telephones have indicators on the
    display to show that there is a consultation hold in progress.
    0This is the same tone used for Discriminating Dial Tone.
    ProgrammingEnable COS Option 251 (Transfer Dial Tone) for the extension.Operation
    Establish a call.
    Place call on consultation hold. Transfer dial tone is returned to indicate con-
    sultation hold.9109-094-l 05-NA
    Issue 3Revision 1105 3-87 
    						
    							Features DescriptionTrunk Answer From Any Station (TAFAS)Description3.106 This feature allows the user to answer incoming calls appearing at com-
    mon alerting devices (Night Bells). The calls answered can be for a single ten-
    ant or for all tenants in the system. The answering extension may then exer-
    cise any feature associated with the incoming call that is normally available at
    that extension. TAFAS may also be used to answer certain calls which are ring-
    ing at the console during the day.
    ConditionsThe following conditions apply to this feature:
    l Tie trunks, industry-standard telephones, 
    SUPEKETtelephones, and con-
    soles can access the feature.
    lThe NIGHT BELL softkey appears at the console only if the appropriate COS
    options are enabled for the console and a call of the correct tenant is ring-
    ing the Night Bell.
    lExtensions cannot have a consultation hold in progress when attempting
    to answer the TAFAS call.
    lNight Bells have no tenant assignment; the tenant used is always that of
    the caller.
    lDevice Interconnection Control checks must pass between the caller and
    .the device answering the call.
    lOnly calls dialed to a console directory number, LDN key, or Night Bell may
    be answered during Day Service.
    l All calls ringing all consoles, LDN keys, or Night Bells in the system are
    available, depending upon the tenant checks made.
    lRecall is handled as if the caller had directly dialed or originated to the ex-
    tension and the extension had answered; see RECALL.
    ProgrammingTo restrict access to the device’s tenant only, assign an Access Code to
    Feature 15 (TAFAS 
    - Local Tenant) and enable COS Option 249 (TAFAS Access
    -Tenant) for this device.
    To allow access to all tenants, assign an Access Code to Feature 14 (TAFAS 
    -Any) and enable COS Option 248 (TAFAS Access -Any) for this device.
    If desired, enable COS Option 250 (TAFAS Access During Day Service); this per-
    mits set users to answer calls ringing the console during the day.
    OperationOperation varies depending upon the device type as described below.
    All DevicesTo answer a TAFAS call:
    105 3-889109-094-l 
    OENAIssue 3Revision 1 
    						
    							System Features
    lWhen the alerting device is heard, go off-hook.
    lWhen dial tone is heard, dial the appropriate TAFAS code.
    The incoming call is now connected to the answering device.
    SUPfRSFT3DN Telephone
    To answer a TAFAS call (in the local Tenant group) or any TAFAS call:
    lWhen the alerting device is heard, go off-hook.
    lPress the NIGHT ANS feature access key.
    The incoming call is now connected to the extension.
    SUPfRSfT4 and SUPfRSfT4DN Telephones
    To answer a TAFAS call (in the local Tenant group) or any TAFAS call:
    lWhen the alerting device is heard, go off-hook.
    l Press the NIGHT ANS softkey.
    The incoming call is now connected to the extension.Attendant Consoie
    To answer a TAFAS call at the console:
    l When the alerting device is heard,
    0 Press the NIGHT BELL softkey.
    The incoming call is now connected to the console.
    Trunk Circuit Descriptor OptionsDescription
    3.107 Trunk circuit descriptors specify the programmable hardware parame-
    ters of each trunk circuit in the SX-200 DIGITAL PABX. These are complem-
    ented by the switch settings on the SX-200 analog trunk card types. The sys-
    tem supports a maximum of 25 different trunk circuit descriptors. All trunks in
    the system must have a trunk circuit descriptor number with an associated set
    of selected options. The following tables list the trunk descriptor options
    available for each of the trunk types. The descriptor options are described
    under the heading Operation following the tables. 
    						
    							Features Description
    Table 3-4 4-Circuit CO & 44rcuit DISA Trunk Hardware Options
    Trunk Hardware Option
    Reverse to Idle
    Far-End Gives Answer Supervision
    Inhibit Automatic Supervision
    No Seize Alarm
    No Release Alarm
    Toll Office
    Is this a CO
    DTMFImpedance (600 Ohms or Complex)
    Dictation Trunk
    Page 1 of 1
    Table 3-5 
    64rcuit CO Trunk And 64rcuit DISA Trunk Hardware Options
    Trunk Hardware Option
    Reverse to idle
    IFar-End Gives Answer Supervision
    inhibit Automatic Supervision
    No Seize Alarm
    No Release Alarm
    Toll Office
    7
    Is this a CO
    DTMFImpedance (600 Ohms or Complex)
    Post Call Metering (0 
    to1 5 s) x (1 s increments)
    Calling Party Disconnect Timer (1 to 12 min) x (1 min inc)
    Page 1 of 2
    105 3-909 109-094-l 05-NA
    Issue 3Revision 1 
    						
    							System FeaturesTable 3-5 6-Circuit CO Trunk And 
    6-Circuit DISA Trunk Hardware Options
    (continued)
    Trunk Hardware Option
    Dictation Trunk
    Ignore Remote Disconnect
    Disconnect Timer (100 to 9900 ms) x (100 ms increments)
    Supervision Direction: Incoming Trunk Calls Also
    Guard Timer (0 to 3000 ms) x (100 ms increments)
    Ring Cycle Timer (6 to 10 s) x (1 s increments)
    Ignore Line Reversal During Seizure
    Ringing Expected
    Ringing 
    Debounce Timer (5 to 12 s) x (1 s increments)
    Seize Timer (10 to 60 s) x (10 
    s increments)
    Flash Timer (200 to 700 ms) x (100 ms increments)
    Interdigit Timer (300 to 800 ms) x (100 ms increments)
    Digit Outpulsing Ratio 
    (60/40, 30/20, 66/33)Page 2 of 2
    Table 3-6 E&M Module and E&M Module 
    DISA Trunk Hardware Options
    Trunk Hardware Option
    Reverse to Idle
    Far-End Gives Answer Supervision
    IInhibit Automatic Supervision
    No Seize Alarm
    No Release Alarm
    Toll Office
    Is this a CO
    DTMFPage 1 of 2
    9109-094-105-NAIssue 3Revision 1105 3-91 
    						
    							Features DescriptionTable 3-6 E&M Module and E&M Module 
    DISA Trunk Hardware Options
    (continued)
    Trunk Hardware 
    Option
    Impedance** Use DIP Switch on the Module to Program **
    (600 Ohms or Complex)
    E Lead Invert
    M Lead Invert** required for type 5 operation **
    Disconnect Timer (150 to 300 ms) x (50 ms increments)
    Release Acknowledge Timer (2000 to 9900 ms) x (100 ms inc)
    Guard Timer (200 to 1000 ms) x (100 ms increments)
    Dictation Trunk
    Incoming Start Type (Immed, Wink, Delay)
    Debounce Timer (20 to 150 ms) x (IO ms increments)
    Wink Timer (150 to 300 ms) x (50 ms increments)
    Outgoing Start Type (Immed, Wink, Delay or Delay Integ)Digit Outpulsing Ratio 
    (60140, 30120, 66133)
    Outpulse Delay Timer (100 to 2000 ms) x (100 ms increments)
    Flash Timer (200 to 700 ms) x (100 ms increments)
    Interdigit Timer (300 to 800 ms) x (100 ms increments)
    Wait for Delay Timer (300 to 5000 ms) x 
    (100 ms inc)
    Remote End is a Satellite
    Remote End is a Satellite with OPS LinesPage 2 of 2
    Table 3-7 E&M Trunk Card Hardware Options
    Trunk Hardware Option
    IReverse to IdleI
    Far-End Gives Answer SupervisionPage 1 of 2
    105 3-929109-094-l 05-NA
    Issue 3Revision 1 
    						
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