Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Installation For Adjuncts And Peripherals Manual

							555-233-116
Comcode 108596420
Issue 1
April 2000
DEFINITY®
Enterprise Communication Server
Release 8.2
Installation for Adjuncts and Peripherals 
						

							Copyright 
Ó 2000, Lucent Technologies
All Rights Reserved
Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was 
complete and accurate at the time of printing.  However, information is 
subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system 
by an unauthorized party, for example, persons other than your com-
pany’s employees, agents, subcontractors, or persons working on your 
company’s behalf. Note that there may be a risk of toll fraud associated 
with your telecommunications system and, if toll fraud occurs, it can 
result in substantial additional charges for your telecommunications 
services.
You and your system manager are responsible for the security of your 
system, such as programming and configuring your equipment to pre-
vent unauthorized use. The system manager is also responsible for 
reading all installation, instruction, and system administration docu-
ments provided with this product in order to fully understand the fea-
tures that can introduce risk of toll fraud and the steps that can be taken 
to reduce that risk. Lucent Technologies does not warrant that this 
product is immune from or will prevent unauthorized use of com-
mon-carrier telecommunication services or facilities accessed through 
or connected to it. Lucent Technologies will not be responsible for any 
charges that result from such unauthorized use.
Lucent Technologies Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need 
technical support or assistance, call Technical Service Center Toll 
Fraud Intervention Hotline at 1 800 643-2353 or contact your local 
Lucent representative.
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and 
found to comply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference when the equipment is 
operated in a commercial environment. This equipment generates, 
uses, and can radiate radio-frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. Operation of this equipment in a resi-
dential area is likely to cause harmful interference, in which case the 
user will be required to correct the interference at his own expense.
Part 68: Network Registration Number. This equipment is registered 
with the FCC in accordance with Part 68 of the FCC Rules. It is identi-
fied by FCC registration number AS593M-13283-MF-E.
Part 68: Answer-Supervision Signaling. Allowing this equipment to 
be operated in a manner that does not provide proper answer-supervi-
sion signaling is in violation of Part 68 Rules. This equipment returns 
answer-supervision signals to the public switched network when:
• Answered by the called station
• Answered by the attendant
• Routed to a recorded announcement that can be administered by 
the CPE userThis equipment returns answer-supervision signals on all DID calls 
forwarded back to the public switched telephone network. Permissible 
exceptions are: 
• A call is unanswered
• A busy tone is received
• A reorder tone is received
Canadian Department of Communications (DOC)
Interference Information
This digital apparatus does not exceed the Class A limits for radio 
noise emissions set out in the radio interference regulations of the 
Canadian Department of Communications.
Le Présent Appareil Nom
érique n’émet pas de bruits radio
électriques 
d
épassant les limites applicables aux appareils num
ériques de la class 
A pr
éscrites dans le reglement sur le brouillage radio
électrique 
édict
é 
par le minist
ére des Communications du Canada.
Trademarks
See About This Document.
Ordering Information
Call: Lucent Technologies BCS Publications Center
Voice 1 800 457-1235   International Voice 317 322-6416
Fax 1 800 457-1764      International Fax 317 322-6699
Write: Lucent Technologies BCS Publications Center
2855 N. Franklin Road
Indianapolis, IN 46219
Order: Document No. 555-233-116
Comcode 108596420
Issue 1, April 2000
For additional documents, refer to the section in “About This Docu-
ment” entitled “Related Resources.” 
You can be placed on a standing order list for this and other documents 
you may need. Standing order will enable you to automatically receive 
updated versions of individual documents or document sets, billed to 
account information that you provide. For more information on stand-
ing orders, or to be put on a list to receive future issues of this docu-
ment, contact the Lucent Technologies Publications Center.
European Union Declaration of Conformity
The “CE” mark affixed to the DEFINITY® equipment described in 
this book indicates that the equipment conforms to the following Euro-
pean Union (EU) Directives:
• Electromagnetic Compatibility (89/336/EEC)
• Low Voltage (73/23/EEC)
• Telecommunications Terminal Equipment (TTE) i-CTR3 BRI 
and i-CTR4 PRI
For more information on standards compliance, contact your local dis-
tributor.
Comments
To comment on this document, return the comment card at the front of 
the document.
Acknowledgment
This document was prepared by Product Documentation Development, 
Lucent Technologies, Denver, CO. 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Contents 
iii  
Contents
Contents iii
About This Book vii
nOverviewvii
nConventions Used in This Bookxii
nHow to Comment on This Documentxiii
nResourcesxiv
nAntistatic Protectionxv
nRemove/Install Circuit Packsxvi
nSecurityxvi
nTrademarksxvi
nStandards Compliancexvii
nLASER Productxviii
nElectromagnetic Compatibility Standardsxviii
nFederal Communications Commission Statementxx
1 909A/B Universal Coupler 1
2 Auxiliary Power Supplies 5
nLocal, auxiliary power  supply5
nApplications that require auxiliary power6
nSources of auxiliary, local power7
nRequired Safety Precautions7
n1145B Power Supply8
n1151A and 1151A2 Power Supplies16
3 Voice and Data Terminals and Extenders 19
n2-Wire DCP Endpoint19
nDEFINITY DCP Extender, Stand Alone22
nDEFINITY DCP Extender, Rack Mount23
4 Data Modules and Asynchronous Data Units 25
nUnderstanding  RS-232 communications25
nInstallation Procedure27
nObtain Required Equipment27
nSett Hardware Options27
nConnect Data Modules32
nAdminister the DEFINITY ECS for Data Modules73 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Contents 
iv  
nAsynchronous Data Units (ADUs)75
5 External Modems 77
nHardware required when configuring modems77
nPARADYNE COMSPHERE 371578
nPARADYNE COMSPHERE 3810 Plus  and 3811 Plus79
nSetting Up the PARADYNE COMSPHERE 391079
nSetting Up the U.S. Robotics Modem
for DEFINITY87
nAdministering the DEFINITY for Modems87
6 Printers 91
nConfiguring the AT&T Model 57291
nConnecting the Printer95
nOkidata Model OP16N95
7 DEFINITY LAN Gateway System 99
nInstalling  DEFINITY LAN Gateway in
a Single-Carrier Cabinet99
nInstalling DEFINITY LAN Gateway in
a Multicarrier Cabinet101
nConnecting the Alarm Origination Cable103
nConnecting a PC104
nInstalling a Printer110
8 DCS Connections 111
9 DS1/T1 CPE Loopback Jack 113
nInstalling Loopback Jacks113
nAdministering the Loopback Jack115
nLoopback Testing with a Smart Jack115
nLoopback Testing Without a Smart Jack123
10 ISDN Converters and Adapters 129
nConverters for Single-Carrier Cabinets129
nConverters for Multicarrier Cabinets131
11 Stratum 3 Clock 135
nSet Clock Options135 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Contents 
v  
12 Busy Tone Disconnect Equipment for 
Non-U.S. Installations 143
13 Call Detail Recording Option Settings 145
nConnecting CDR Equipment to DEFINITY145
nUsing a Printer as the CDR Output Device145
nUsing Other Equipment as the CDR Output Devices147
nSources of Administration Information147
14 DEFINITY INADS 149
15 Malicious Call Trace 159
16 Loudspeaker Paging, Music-on-Hold, 
and External Alerting Equipment 161
nLoudspeaker Paging161
nMusic-on-Hold, Dial Dictation, or
Recorded Announcement Access164
nExternal Ringing166
nQueue Warning Indicator166
17 Paging and Announcement Equipment 167
nPagePac Plus Paging System167
nESPA Radio Paging170
18 Multimedia Communications 
Products: MMCX, MMCH, ESM 173
nMASI for MMCX173
nWideband Endpoints175
nMultimedia Call Handling (MMCH)178
19 Property Management System 191
nConnecting the Property Management System191
nConnecting a Terminal and/or Journal Printer192
A Connector and Cable Pinout Charts 195
IN Index 205 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Contents 
vi   
						

							Overview 
vii  
DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
About This Book
This b ook p rovides proc ed ures for installing  equip ment and  software perip heral 
to the DEFINITY ECS and  DEFINITY ONE, hereafter referred  to as DEFINITY. Not 
all adjunc ts and  p erip herals are ad d ressed  in this b ook. For those, we are 
sup p lying  other resourc es for the information.
The information in this b ook is intend ed for use b y
nLuc ent and  c hannel p artner trained  field  installation and  maintenanc e 
p ersonnel
nTec hnic al Servic es Center (TSC) and  Glob al Servic e Org anization (GSO) 
p ersonnel
nInterNetwork Systems (INS) eng ineers and  tec hnic ians
nSales and  Desig n Sup p ort Center (SDSC) p ersonnel
nData Servic es Supp ort Center (DSSC)
nSales assoc iates
nLuc ent c hannel p artners
Overview
DEFINITY ECS and DEFINITY One c an work with a wid e rang e of external 
eq uip ment, ap p lic ations, and  p erip herals. Ad junc ts are Luc ent software prod uc ts 
that work with the various DEFINITY switc hes. Perip herals are Luc ent eq uip ment 
that c onnec t d irec tly or remotely to DEFINITY switc hes. Be aware that some 
eq uip ment and software work only with c ertain DEFINITY releases, as noted  in 
the following  tab le. 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Overview 
viii  
Table 1 p rovid es a list of c urrent ad junc ts and  whic h p latforms sup p ort them. 
Tab le 2 p rovid es a list of c urrent ad junc ts and  p erip herals and  where installation 
information exists
Table 1. DEFINITY adjunct minimum vintages for Release 8
Adjunctcsi
R6.1 - R8DEF. ONE
R1si
V4, R6.2 - R8r
R5 - R8
AUDIX (R1V8.2 w/ Y2K 
Up date)Not compatib le Not c omp atib le Compatib le Comp atib le
AUDIX (Voic e Power 
2.1.1)Compatib le Comp atib le Compatib le
V4 and  laterComp atib le
R5 and  later
BCMS View (R1, R2) Compatib le   Not 
Comp atib leV4 and  later R5 and  later
Call Manag ement System 
(CMS) Compatib le Yes if TCP/IP, 
else no.Compatib le Comp atib le
CallVisor ASAI LAN 
Gateway (over BRI)Compatib le Comp atib le Compatib le Comp atib le
CallVisor ASAI LAN 
Gateway (PC)R6.3.2 and  
laterSup p orted V4 and  later R5 and  later
Centralized  Attend ant 
Servic e (CAS—NT)R1.0 Any version 
that can 
transfer the 
CDR file from 
DEF ONE.R1 . 0 R1 . 0
Centralized  Attend ant 
Servic e (CAS—Terminal)R2 . 0 8 N o t  
Comp atib leR2.08 R2.08
Call Detail Record ing  Unit 
(CDRU-S, -SE)R1 . 0 R1 .0 R1 . 0 R1 .0
CentreVu Agent R6.1 and later Sup p orted  for 
CMS that is 
TCP/IP 
capable. R6.1 and later R6.1 and  later
CentreVu Exp lorer R7 and  later Sup p orted  for 
C MS R3V6  t h at  
is TCP/IP 
capable. R5.1 and later R5.1 and  later
CentreVu Sup ervisor (V5 
B107 and  later)R7 and later Supported for 
C MS R3V6  t h at  
is TCP/IP 
capable.R5.1 and later R5.1 and  later
Continued on next page 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Overview 
ix  
Conversant R6.3.2 and  
later; some 
vintages, 
c onnectivity 
onlySupported; 
some vintag es, 
connectivity 
onlyV3.0.1: some 
vintages, 
connectivity 
onlyV3.0.1; some 
vintag es, 
connectivity 
only
DEFINITY Proxy Ag ent R6.1 and later Not Sup ported V4 and  later R5 and  later
DEFINITY Wireless 
Personal Comm Mg r. 
(R1.2)Compatib le Sup p orted R6.2 and later R6.2 and  later
Hac ker Trac ker Mod ule of 
CAS for Wind ows (2.0 
and  later)R2 . 2 B 
(Sup ported  via 
CAS)Supported via 
CASR2 . 2 B  
(Sup ported  via 
CAS)R2 .2 B  
(Supported via 
CAS)
Internet Call Center R6.3 and later Sup p orted R6.3 and later R6.3 and  later
Internet Telep hony 
Gateway (R1.2, R2.0)R6.3 and later Sup p orted R6.3 and later R6.3 and  later
Intuity AUDIX Not 
CompatibleNot Supported Compatible Compatible
Intuity CAS R1.2 Not Sup ported R1.2 R1.2
Intuity Interc hang e Sup ported Sup p orted Sup ported Sup p orted
Messag e Manag er (4.3 & 
later)Supported Supported Supported Supported
Multip oint Control Unit 
(MCU)/CRS R1 . 0 R1 .0 R1 . 0 R1 .0
OneMeeting  / DEFINITY 
AnywhereR6 . 3 c s i a nd  
laterSup p orted V4 in office 
only, R6.3 and 
later w/MAPD 
for remoteR6.3 and  later 
w/MAPD for 
remote
PassageWay Direc t 
Connec t for DEFINITY Supported Supported Supported Supported
Pollab le Storage Unit 
(PSU)R1.1 Not Sup ported R1.1 R1.1
Table 1. DEFINITY adjunct minimum vintages for Release 8
Adjunctcsi
R6.1 - R8DEF. ONE
R1si
V4, R6.2 - R8r
R5 - R8
Continued on next page 
						

							DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals  555-233-116  Issue 1
April 2000
Overview 
x  
Remote Port Sec urity 
Device Key/Lock (4.0 and  
later)Compatib le Comp atib le Compatib le Comp atib le
Telec ommunic ations 
Manag ement System 
(TMS)R1.1 Not Sup ported R1.1 R1.1
Terranova ECS Station 
Administration (R6.0)Compatib le Sup p orted . 
TCP/IP onlyV4 and  later R5 and  later
Table 2. DEFINITY adjuncts and peripheral resource list
Adjunct/Peripheral Resource
909A/B Universal Coupler DEFINITY ECS Release 8 Adjunc ts and  Perip herals, Chapter 1
AUDIX AUDIX Installation
AUDIX Voic e Power R2.1.1 Installation and  Maintenanc e Guid e
http://pubcat.lucent.com/iw/owa/pcat.prod_result
Auxiliary Power Sup plies DEFINITY ECS Release 8 Adjunc ts and  Perip herals, Chapter 2
Basic  Call Manag ement 
Syst e m ( B C MS)  Vie wBasic  Call Manag ement System (BCMS) Op erations
Busy Tone Disconnect 
Eq uip ment for Non-U.S. 
InstallationsDEFINITY ECS Release 8 Ad junc ts and  Perip herals, 
Chapter 12
Call Detail Rec ording (CDR) 
Op tion SettingsDEFINITY ECS Release 8 Ad junc ts and  Perip herals, Chapter 13
CallVisor ASAI LAN Gateway DEFINITY ECS CallVisor ASAI DEFINITY LAN Gateway over 
MAPD Installation, Ad ministration, and  Maintenanc e
CentreVu AgentCentreVu®  Agent Installation and  Ad ministration
CentreVu Call Manag ement 
System (CMS) CentreVu
® Call Manag ement System Software Installation and  
Set u p  
CentreVu Exp lorerCentreVu®  Exp lorer V1.2 User Guid e
CentreVu Sup ervisorCentreVu
® Sup ervisor Version 8—Installation and  Getting  Started
ConversantINTUITY CONVERSANT System Customer Assist Tec hnic al 
Op erations 
Continued on next page
Table 1. DEFINITY adjunct minimum vintages for Release 8
Adjunctcsi
R6.1 - R8DEF. ONE
R1si
V4, R6.2 - R8r
R5 - R8
Continued on next page