Konica Minolta Di2011 User Manual

							88.2 When the Message “PAPER JAM” Appears
8-12 Di1611/Di2011
Error Messages
Chapter 8
3Slowly pull out the paper.
4Close the Side Cover of the main unit.
5Load the paper into the Multiple 
Bypass again.
Downloaded From ManualsPrinter.com Manuals 
						

							8.3 When the Message “ORIGINAL DOC.JAM” Appears8
Di1611/Di2011 8-13
Error Messages
Chapter 8
8.3 When the Message “ORIGINAL DOC.JAM” Appears
If a document misfeed occurs while the document is being fed, the message shown 
below appears, and copying or printing stops.
Remove the misfed document according to the following procedure.
To clear a misfeed in the Automatic Document Feeder (AF-12)
1Open the Document Feeder Cover.
2Remove all document pages from the 
Document Feeder Tray.
Downloaded From ManualsPrinter.com Manuals 
						

							88.3 When the Message “ORIGINAL DOC.JAM” Appears
8-14 Di1611/Di2011
Error Messages
Chapter 8
3Lift open the Automatic Document 
Feeder.
4While turning the Document Feed 
Knob in the direction of the arrow, 
slowly pull out the document.
5Close the Automatic Document 
Feeder and the Document Feeder 
Cover.
Downloaded From ManualsPrinter.com Manuals 
						

							8.3 When the Message “ORIGINAL DOC.JAM” Appears8
Di1611/Di2011 8-15
Error Messages
Chapter 8
6Load the documents removed in step 
2 back into the tray.
✎
Note
If “RETURN 1 (2) ORIG. to ADF and PRESS START KEY” appears on the 
display, also load the one or two document pages that caused the paper 
misfeed.
Downloaded From ManualsPrinter.com Manuals 
						

							88.3 When the Message “ORIGINAL DOC.JAM” Appears
8-16 Di1611/Di2011
Error Messages
Chapter 8
To clear a misfeed in the Duplexing Document Feeder (AFR-19)
1Pull up the lever for the Document 
Feeder Cover to open the cover.
2Carefully pull out any misfed 
documents.
3Swing up the Document Guide 
Lever.
4Turn the Document Feed Knob to 
feed out any misfed documents.
Downloaded From ManualsPrinter.com Manuals 
						

							8.3 When the Message “ORIGINAL DOC.JAM” Appears8
Di1611/Di2011 8-17
Error Messages
Chapter 8
5While supporting the Document 
Feed Tray with your right hand, 
carefully pull out any misfed 
documents.
6Return the Document Guide Lever to its original position, and then close the 
Document Feeder Cover.
Downloaded From ManualsPrinter.com Manuals 
						

							88.4 Main Error Messages and Their Remedies
8-18 Di1611/Di2011
Error Messages
Chapter 8
8.4 Main Error Messages and Their Remedies
MessageCauseRemedy
PAPER JAM A paper misfeed occurred in the 
main unit.Open the cover at the indicated 
location, and then remove the 
misfed paper. (“When the Message 
“PAPER JAM” Appears” on 
page 8-5) (Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed 
from the main unit.Check the message in the display 
for the location of the paper misfeed, 
and then remove the misfed paper. 
(“When the Message “PAPER JAM” 
Appears” on page 8-5)
ORIGINAL DOC.JAM A paper misfeed occurred in the 
Document Feeder.
All misfed paper was not removed 
from the Automatic Document 
Feeder.Open the Document Feeder Cover 
and the Document Feeder, and then 
remove the misfed paper. (“When 
the Message “ORIGINAL 
DOC.JAM” Appears” on page 8-13) (Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN 
BYPASS TRAY∗Paper is loaded in the Manual 
Bypass.Remove the paper from the Manual 
Bypass.
FRONT  COVER  OPEN The Front Cover of the main unit is 
open or not securely closed.Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or 
not securely closed.Securely close the Duplex Unit 
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER 
OPENThe Document Feeder is lifted up 
(while a document is loaded into 
it).Securely close the Document 
Feeder.
(Flashing alternately)
CLOSE DOCUMENT 
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is 
open.Securely close the Document 
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED 
COVER
TONER EMPTY The toner is empty. Copying and 
printing cannot be performed.Replace the toner bottle with a new 
one. (“To replace the toner bottle” on 
page 8-2) (Flashing alternately)
SUPPLY TONER
PAPER EMPTY The selected paper tray has run 
out of paper.
“#” indicates the paper tray, and 
“XXX” indicates the paper size.Load paper of the specified size into 
the specified paper tray.
(Flashing alternately)
LOAD PAPER (#XXX)
Downloaded From ManualsPrinter.com Manuals 
						

							8.4 Main Error Messages and Their Remedies8
Di1611/Di2011 8-19
Error Messages
Chapter 8
SET ORIGINAL TO ADF A document was not loaded into 
the Document Feeder before 
beginning a copy function (such 
as, “2in1” copying or “Mixed Orig.” 
copying) that uses the Document 
Feeder. Otherwise, the Document 
Feeder is lifted up.Load a document into the Document 
Feeder.
Securely close the Document 
Feeder.
REMOVE PAPER When interrupting a copy job to 
perform a different copy operation 
other than the “Book Separation” 
function, the document for the 
interrupted copy job was left in the 
Document Feeder.Remove the document from the 
Document Feeder.
TEXT/P
×1.00
ä[A]ü#XXX:EMPTY(While specifying Copy settings)
The selected paper tray has run 
out of paper.
“#” indicates the paper tray, and 
“XXX” indicates the paper size.Either load paper of the specified 
size into the specified paper tray, or 
press the [Paper] key and select a 
different paper size.
NO SUITABLE PAPERWhile copying, the size of the 
paper in the selected paper tray 
has changed.
While copying documents with 
mixed sizes using the Auto 
Paper function, paper of a 
suitable size could not be 
found.
“#” indicates the paper tray, and 
“XXX” indicates the paper size.Either load paper of the specified 
size, or press the [Paper] key and 
select a different paper size. (Flashing alternately)
LOAD PAPER (#XXX)
APS SIZE ERROR While copying using the Auto 
Paper function, paper of a suitable 
size could not be found.Either load paper of a suitable size, 
or press the [Paper] key and select a 
different paper size.
AMS SIZE ERROR While copying using the Auto Size 
function, the combination of the 
document and paper sizes caused 
the zoom ratio to exceed the range 
between 
×0.5 and ×2.0.Either load paper of a suitable size, 
or use the and keys to 
specify the zoom ratio.
PAPER  SIZE  ERROR The paper loaded in the paper tray 
caused a size error.
“#” indicates the paper tray, and 
“XXX” indicates the paper size.Pull open the paper tray with the size 
error, and then close it again.
Check if a custom paper size has 
been entered, and correct the paper 
size using the appropriate Utility 
mode function. (Flashing alternately)
RESET PAPER (#XXX)
MEMORY FULL The size of the data for the 
scanned image has exceeded the 
capacity of the memory.Press any key, or turn the machine 
off, then on again. (The scanned 
data should be cleared from the 
memory.) (Flashing alternately)
PRESS ANY KEY
∗PC PRINT∗MEMORY FULLThe image data received from the 
computer has exceeded the 
capacity of the memory.Press any key, or turn the machine 
off, then on again. (The received 
image data should be cleared from 
the memory.)
SET PLUG-IN COUNTER A counter key is not inserted. Insert the counter key.
MessageCauseRemedy
Downloaded From ManualsPrinter.com Manuals 
						

							88.4 Main Error Messages and Their Remedies
8-20 Di1611/Di2011
Error Messages
Chapter 8
UPPER TRAY FULL If the optional Job Separator is 
installed and the paper in the 
Upper Copy Tray has reached the 
maximum capacity, printing 
cannot continue.Remove all paper from the Upper 
Copy Tray of the Job Separator.
(Flashing alternately)
REMOVE PAPER
TRAY MOVEMENT 
ERRORThe optional Job Separator is 
installed and the paper in either 
the Upper Copy Tray or the Lower 
Copy Tray has reached the 
maximum capacity when the 
machine is turned on, when 
copying begins, or when starting to 
print.Remove the paper from the Upper 
Copy Tray or the Lower Copy Tray 
of the Job Separator, and then press 
any key. (Flashing alternately)
PRESS ANY KEY
CALL SERVICE(M1) A maintenance is due. Contact your service representative.
CALL SERVICE(M2) The Imaging Unit should be 
replaced.Contact your service representative.
MACHINE TROUBLE Some problem occurred in the 
machine.Turn the machine off, then on again.
If the error is still displayed, contact 
your service representative. (Flashing alternately)
             (C####)
MessageCauseRemedy
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
Chapter 9
9
9Troubleshoot-
ing
Downloaded From ManualsPrinter.com Manuals