HP Officejet 7413 User Manual
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4 Do you receive voice calls at the same phone number you will use for fax calls onyour HP all-in-one? ❑Yes, I receive voice calls. ❑ No. Please continue answering questions. 5 Do you have a PC modem on the same phone line as your HP all-in-one? ❑Yes, I have a PC modem. ❑ No. If you answer Yes to any of the following questions, you are using a PC modem: – Do you send and receive faxes directly to and from your computer software programs through a dial-up connection? – Do you send and receive e-mail messages on your computer through a dial-up connection? – Do you access the Internet from your computer through a dial-up connection? Please continue answering questions. 6 Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on your HP all-in-one? ❑Yes, I have an answering machine. ❑ No. Please continue answering questions. 7 Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on your HP all-in-one? ❑ Yes, I have a voice mail service. ❑ No. After you have completed answering the questions, proceed to the next section to select your fax setup case. Select your fax setup case Now that you have answered all of the questions about the equipment and services that share the phone line with your HP all-in-one, you are ready to choose the best setup case for your home or office. From the first column in the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the appropriate setup case in the second or third column based on your phone system. Step-by-step instructions are included for each case later in this chapter. If you have answered all of the questions in the previous section and have none of the described equipment or services, choose None from the first column in the table. Note If your home or office setup is not described in this chapter, set up the HP all-in- one as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of your HP all-in-one. If you use another phone cord, you might experience problems sending and receiving faxes. Chapter 10 78 HP Officejet 7300/7400 series all-in-one Fax setup
Other equipment/services sharing your fax lineRecommended fax setup for parallel-type phone systemsRecommended fax setup for serial-type phone systems None (You answered No to all questions.)Case A: Separate fax line (no voice calls received)Case A: Separate fax line (no voice calls received) DSL service (You answered Yes to question 1 only.)Case B: Set up your HP all-in- one with DSLCase B: Set up your HP all- in-one with DSL PBX or ISDN system You answered Yes to question 2 only.)Case C: Set up your HP all-in- one with a PBX phone system or an ISDN lineCase C: Set up your HP all- in-one with a PBX phone system or an ISDN line Distinctive ring service (You answered Yes to question 3 only.)Case D: Fax with a distinctive ring service on the same lineCase D: Fax with a distinctive ring service on the same line Voice calls (You answered Yes to question 4 only.)Case E: Shared voice/fax lineCase E: Shared voice/fax line Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.)Case F: Shared voice/fax line with voice mailCase F: Shared voice/fax line with voice mail PC modem (You answered Yes to question 5 only.)Case G: Fax line shared with PC modem (no voice calls received)Not applicable. Voice calls and PC modem (You answered Yes to questions 4 and 5 only.)Case H: Shared voice/fax line with PC modemNot applicable. Voice calls and answering machine (You answered Yes to questions 4 and 6 only.)Case I: Shared voice/fax line with answering machineNot applicable. Voice calls, PC modem, and answering machine (You answered Yes to questions 4, 5, and 6 only.)Case J: Shared voice/fax line with PC modem and answering machineNot applicable. Voice calls, PC modem, and voice mail serviceCase K: Shared voice/fax line with PC modem and voice mailNot applicable. User Guide79 Fax setup
Other equipment/services sharing your fax lineRecommended fax setup for parallel-type phone systemsRecommended fax setup for serial-type phone systems (You answered Yes to questions 4, 5, and 7 only.) Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, connect your HP all-in-one as described in this section. Back view of the HP all-in-one 1Telephone wall jack 2Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port To set up your HP all-in-one with a separate fax line 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 Set up the HP all-in-one to answer incoming calls automatically. Press the Auto Answer button until the light is on. 3 (Optional) Change the Rings to Answer setting to one ring or two rings. For information on changing this setting, see Set the number of rings before answering . 4 Run a fax test. For information, see Test your fax setup. When the phone rings, your HP all-in-one will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Chapter 10 (continued) 80 HP Officejet 7300/7400 series all-in-one Fax setup
Case B: Set up your HP all-in-one with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP all-in-one. The DSL filter removes the digital signal that can interfere with your HP all-in-one from communicating properly with the phone line. (DSL might be called ADSL in your country/region.) Caution If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with your HP all-in-one. Back view of the HP all-in-one 1Telephone wall jack 2DSL filter and cord supplied by your DSL provider 3Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port To set up your HP all-in-one with DSL 1 Obtain a DSL filter from your DSL provider. 2 Using the phone cord supplied in the box with your HP all-in-one, connect one end to the open port on the DSL filter, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3 Connect the DSL filter cord to the telephone wall jack. 4 Run a fax test. For information, see Test your fax setup. Case C: Set up your HP all-in-one with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: ●If you are using either a PBX or an ISDN converter/terminal adaptor, connect the HP all-in-one to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible. User Guide 81 Fax setup
NoteSome ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled multi- combi or something similar. ● If you are using a PBX phone system, set the call waiting tone to off. Caution Many digital PBX systems include a call-waiting tone that is factory-set to on. The call waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with your HP all-in-one. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. ● If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. ● Make sure you use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, connect your HP all-in-one as described in this section. Back view of the HP all-in-one 1Telephone wall jack 2Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port To set up your HP all-in-one with a distinctive ring service 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Chapter 10 82 HP Officejet 7300/7400 series all-in-one Fax setup
CautionIf you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 Set the HP all-in-one to answer incoming calls automatically. Press the Auto Answer button until the light is on. 3 Change the Answer Ring Pattern setting to the pattern that has been assigned to your fax number by the telephone company, for example, double rings or triple rings. For information on changing this setting, see Change the answer ring pattern (distinctive ringing) . Note Your HP all-in-one is factory-set to answer all ring patterns. If you do not set the correct ring pattern assigned to your fax number by the telephone company, your HP all-in-one might answer both voice calls and fax calls or it might not answer at all. 4 (Optional) Change the Rings to Answer setting to one ring or two rings. For information on changing this setting, see Set the number of rings before answering . 5 Run a fax test. For information, see Test your fax setup. Your HP all-in-one will automatically answer incoming calls that have the ring pattern you selected ( Answer Ring Pattern setting) after the number of rings you selected ( Rings to Answer setting). Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, connect your HP all-in-one as described in this section. User Guide 83 Fax setup
Back view of the HP all-in-one 1Telephone wall jack 2Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port 3Optional phone for the HP all-in-one To set up your HP all-in-one with a shared voice/fax line 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 Do one of the following, depending on your phone system: – If you have a parallel-type phone system, remove the white plug from the portlabeled 2-EXT on the back of your HP all-in-one, and then connect a phone to this port. – If you have a serial-type phone system, you might plug your phone directly to the telephone wall jack. 3 Now you need to decide how you want the HP all-in-one to answer calls, automatically or manually: – If you set up the HP all-in-one to answer calls automatically, it answers all incoming calls and receives faxes. Your HP all-in-one will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the HP all-in-one answers the call. To answer fax calls automatically, press the Auto Answer button until the light is on. – If you set up the HP all-in-one to answer faxes manually, you must be available to respond in person to incoming fax calls or your HP all-in-one cannot receive faxes. To answer fax calls manually, press the Auto Answer button until the light is off. 4 Run a fax test. For information, see Test your fax setup. Chapter 10 84 HP Officejet 7300/7400 series all-in-one Fax setup
If you pick up the phone before the HP all-in-one and hear fax tones from a sending fax machine, you will need to answer the fax call manually. For information, see Receive a fax manually . Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, connect your HP all-in-one as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Back view of the HP all-in-one 1Telephone wall jack 2Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port To set up your HP all-in-one with voice mail 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 Set up the HP all-in-one to answer incoming calls manually. Press the Auto Answer button until the light is off. 3 Run a fax test. For information, see Test your fax setup. You must be available to respond in person to incoming fax calls, or your HP all-in-one cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually . User Guide 85 Fax setup
Case G: Fax line shared with PC modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you also have a PC modem connected on this line, connect your HP all-in-one as described in this section. Since your PC modem shares the phone line with your HP all-in-one, you will not be able to use both your PC modem and your HP all-in-one simultaneously. For example, you cannot use your HP all-in-one for faxing if you are using your PC modem to send an e-mail or access the Internet. Back view of the HP all-in-one 1Telephone wall jack 2Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port 3Computer with modem To set up your HP all-in-one with a PC modem 1 Remove the white plug from the port labeled 2-EXT on the back of your HP all- in-one. 2 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of your HP all-in-one. 3 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 4 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. Chapter 10 86 HP Officejet 7300/7400 series all-in-one Fax setup
5 Set up the HP all-in-one to answer incoming calls automatically. Press the Auto Answer button until the light is on. 6 (Optional) Change the Rings to Answer setting to one ring or two rings. For information on changing this setting, see Set the number of rings before answering . 7 Run a fax test. For information, see Test your fax setup. When the phone rings, your HP all-in-one will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case H: Shared voice/fax line with PC modem If you receive both voice calls and fax calls at the same phone number, and you also have a PC modem connected on this phone line, connect your HP all-in-one as described in this section. Since your PC modem shares the phone line with your HP all-in-one, you will not be able to use both your PC modem and your HP all-in-one simultaneously. For example, you cannot use your HP all-in-one for faxing if you are using your PC modem to send an e-mail or access the Internet. There are two different ways to set up your HP all-in-one with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports: ● If your computer has only one phone port, see the next section, Set up your HP all-in-one to a computer with one phone port . You will need to purchase a parallel splitter in order to send and receive faxes successfully and use your PC modem. (Do not use a 2-line phone splitter or a serial splitter.) You will also need three additional phone cords. You can purchase a parallel splitter and additional phone cords from an electronics store that carries phone accessories. ● If your computer has two phone ports, see Set up your HP all-in-one to a computer with two phone ports . Set up your HP all-in-one to a computer with one phone port This section describes how to set up your HP all-in-one with a PC modem if your computer has only one phone port. User Guide 87 Fax setup