HP Officejet 7413 User Manual
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4 Remove the white plug from the port labeled 2-EXT on the back of your HP all-in-one. 5 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 6 (Optional) Connect a phone to the other open phone port on the parallel splitter. 7 Set up the HP all-in-one to answer incoming calls manually. Press the Auto Answer button until the light is off. 8 Run a fax test. For information, see Test your fax setup. You must be available to respond in person to incoming fax calls, or your HP all-in-one cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually . Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one 1Telephone wall jack 2IN phone port on your computer 3OUT phone port on your computer 4Telephone 5Computer with modem 6Phone cord supplied in the box with your HP all-in-one connected to the 1-LINE port To set up your HP all-in-one to a computer with two phone ports 1 Remove the white plug from the port labeled 2-EXT on the back of your HP all- in-one. 2 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of your HP all-in-one. 3 Connect a phone to the OUT port on the back of your PC modem. Chapter 10 98 HP Officejet 7300/7400 series all-in-one Fax setup
4 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 5 If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your modem software, your HP all-in-one will not be able to receive faxes. 6 Set up the HP all-in-one to answer incoming calls manually. Press the Auto Answer button until the light is off. 7 Run a fax test. For information, see the next section, Test your fax setup. You must be available to respond in person to incoming fax calls, or your HP all-in-one cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually . Test your fax setup You can test your fax setup to check the status of your HP all-in-one and to make sure it is set up properly for faxing. Perform this test after you have completed setting up your HP all-in-one for faxing. The test does the following: ● Checks the fax hardware ● Verifies that the phone cord is plugged into the correct port ● Checks for a dial tone ● Checks for an active phone line ● Checks the status of your phone line connection The HP all-in-one prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test your fax setup from the control panel 1 Set up your HP all-in-one for faxing according to the setup instructions in this chapter. 2 Make sure you have inserted the print cartridges and loaded paper before starting the test. For more information, see Replace the print cartridges and Load full-size paper . 3 Press Setup. 4 Press 6, then press 5. This displays the Tools menu and then selects Run Fax Test. The HP all-in-one displays the status of the test on the color graphics display and prints a report. User Guide 99 Fax setup
5 Review the report.– If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. – If the test fails, review the report for more information on how to fix any problems found. 6 After you pick up the fax report from your HP all-in-one, press OK. If necessary, resolve any problems found and rerun the test. For more information on resolving any problems found during the test, see The fax test failed . Chapter 10 100 HP Officejet 7300/7400 series all-in-one Fax setup
11Use the fax features You can use your HP all-in-one to send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the control panel, you can also set a number of fax options, such as resolution. You should explore the HP Director that came with your HP Image Zone software to take full advantage of all of its features. Using the HP Director, you can send a fax from your computer, include a computer-generated cover page, and quickly set up speed dials. For more information, see the onscreen HP Image Zone Help. For information on accessing the HP Director and the onscreen help, see Use the HP Image Zone to do more with your HP all-in-one . Set up the HP all-in-one to receive faxes Your HP all-in-one can be set up to receive faxes automatically or manually, depending on your home or office setup. If you set up the HP all-in-one to answer faxes automatically, it answers all incoming calls and receives faxes. If you set up the HP all- in-one to answer faxes manually, you must be available to respond in person to the incoming fax call, or your HP all-in-one cannot receive faxes. For more information on receiving faxes manually, see Receive a fax manually. In certain situations you might want to receive faxes manually. For example, if you share a phone line between your HP all-in-one and phone and you do not have distinctive ringing or an answering machine, you will need to set up the HP all-in-one to answer fax calls manually. If you subscribe to a voice mail service, you will also need to answer fax calls manually. This is because the HP all-in-one will not be able to distinguish between fax calls and phone calls. Note For more information on setting up your office equipment with the HP all-in-one, see Fax setup . Choose the recommended answer mode for your setup Refer to the table below to determine the recommended answer mode for your HP all- in-one based on your home or office setup. From the first column in the table, choose the type of equipment and services applicable to your office setup. Then, look up the recommended answer mode in the second column. The third column describes how the HP all-in-one will answer incoming calls. After you have determined the recommended answer mode setting for your home or office setup, see Set the answer mode for more information. Equipment/services sharing your fax phone line Recommended answer modeDescription None.Automatic (The Auto Answer light is on.)The HP all-in-one automatically answers all incoming calls using the Rings to Answer setting. For more information on setting the User Guide 101 Use the fax features
Equipment/services sharing your fax phone lineRecommended answer modeDescription (You have a separate fax phone line on which you receive only fax calls.)number of rings, see Set the number of rings before answering . A shared voice and fax phone line and no answering machine. (You have a shared phone line in which you receive both voice and fax calls.)Manual (The Auto Answer light is off.)The HP all-in-one will not automatically answer calls. You must receive all faxes manually by pressing Start Fax Black or Start Fax Color . For information on receiving faxes manually, see Receive a fax manually . You might use this setting if the majority of calls on this phone line are voice calls and you rarely receive faxes. Voice mail service provided by your telephone company.Manual (The Auto Answer light is off.)The HP all-in-one will not automatically answer calls. You must receive all faxes manually by pressing Start Fax Black or Start Fax Color . For information on receiving faxes manually, see Receive a fax manually . An answering machine and a shared voice and fax phone line.Automatic (The Auto Answer light is on.)The answering machine will answer the call and the HP all-in-one will monitor the line. If the HP all-in-one detects fax tones, the HP all-in- one will receive the fax. Note This is the recommended setting if you have an answering machine. Make sure the answering machine is set up properly with the HP all-in-one. For information, see Fax setup . Also, set the number of rings to answer for the HP all-in-one to a number greater than the number of rings to answer for the answering machine. The answering machine must answer the call before your HP all-in-one. For more information on setting the number of rings to answer, see Set the number of rings before answering . Distinctive ringing service.Automatic (The Auto Answer light is on.)The HP all-in-one automatically answers all incoming calls. Make sure the ring pattern the phone company set for your fax phone line matches the Answer Ring Pattern set for the HP all-in-one. For more information, see Change the answer ring pattern (distinctive ringing) . Chapter 11 (continued) 102 HP Officejet 7300/7400 series all-in-one Use the fax features
Set the answer mode The answer mode determines whether your HP all-in-one answers incoming calls or not. If you set up the HP all-in-one to answer faxes automatically (the Auto Answer light is on), it answers all incoming calls and receives faxes. If you set up the HP all-in- one to answer faxes manually (the Auto Answer light is off), you must be available to respond in person to the incoming fax call, or your HP all-in-one will not receive faxes. For more information on receiving faxes manually, see Receive a fax manually. If you do not know which answer mode to use, see Choose the recommended answer mode for your setup . ➔ Press the Auto Answer button to set the answer mode. When the Auto Answer light is on, your HP all-in-one automatically answers calls. When the light is off, your HP all-in-one does not answer calls. Send a fax You can send a fax in a variety of ways. Using the control panel, you can send a black- and-white or color fax from your HP all-in-one. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax. You can even set up the HP all-in-one to send two-sided originals. If you frequently send faxes to the same numbers, you can set up speed dials and quickly send faxes by using the Speed Dial button or a one-touch speed dial button. Review this section for more information on all the ways you can send faxes. Send a basic fax You can send a basic single- or multiple-page fax by using the control panel. Note If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. For information, see Enable fax confirmation . Tip You can also send a fax using monitor dialing. This allows you to control the pace of your dialing. This feature is useful when you want to use a calling card to charge the call and you need to respond to tone prompts while dialing. For more information, see Send a fax using monitor dialing . 1 Load your originals face up in the document feeder tray with the top of the page on the left. If you are sending a single-page fax, you can also load it on the glass. Note If you are sending a multiple-page fax, you must load the originals in the automatic document feeder. 2 Enter the fax number by using the keypad. Tip To enter a pause in the fax number, press Redial/Pause. 3 Press Start Fax Black . 4 If your original is loaded on the glass, press 1 to select Fax original from scanner glass . Tip You can also send a fax in color, such as a photo, from your HP all-in-one. Just press Start Fax Color instead of Start Fax Black . User Guide 103 Use the fax features
Did you know that you can send a fax from your computer by using the HP Director that came with your HP Image Zone software? You can also create and attach a computer-generated cover page to send with your fax. Its easy. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software. Enable fax confirmation If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. The default fax confirmation setting is Every Error. This means that your HP all-in-one prints a report only if there is a problem with sending or receiving a fax. A confirmation message indicating whether a fax was successfully sent appears briefly on the color graphics display after each transaction. For more information on printing reports, see Print reports . 1 Press Setup. 2 Press 2, and then press 1. This displays the Print Report menu and then selects Fax Report Setup. 3 Press 5, and then press OK. This selects Send Only. Every time you send a fax, the HP all-in-one will print a confirmation report informing you whether the fax was sent successfully or not. Note If you select Send Only, you will not receive printed reports if there are errors while the HP all-in-one is receiving faxes. Print the Fax Log to view any receive errors. For more information on printing the Fax Log, see Generate reports manually . Send two-sided originals If you have an HP two-sided printing accessory installed, you can send two-sided originals. For information on loading paper in your accessory, read and follow the instructions that came with the accessory. This feature is only supported for sending black-and-white faxes. It is not available if you are sending color faxes. TipYou can also print received faxes on both sides of the page. For more information, see Set up the HP all-in-one to print single- or two-sided faxes . 1 Load your originals face up in the document feeder tray with the top of the page on the left. Note Your originals must be loaded in the document feeder tray; sending two- sided originals is not supported when sending a fax from the glass. 2 Enter the fax number by using the keypad. 3 In the Fax area, press Menu, and then press 3. This displays the Fax Menu and then selects Two-Sided Send - Black Only . 4 Select one of the following options: – If you want to send single-sided originals, press 1 to select 1-Sided Original . – If you want to send two-sided originals and include a cover page, press 2 to select 2-Sided Original with cover page . Chapter 11 104 HP Officejet 7300/7400 series all-in-one Use the fax features
This setting scans and sends only the front of the cover page, and scans and sends both sides of the rest of your pages. This prevents a blank page from accidentally being sent when you include a cover page. – If you want to send two-sided originals and you do not have a cover page, press 3 to select 2-Sided Original . This setting scans and sends both sides of all of your pages. Use this setting if all of your originals have text on both sides. Note If you select 2 or 3, make sure you do not remove the originals from the output area before they are scanned on both sides. The HP all-in-one scans the front side of an original, places it in the output area, and then picks it back up to scan the opposite side. After both sides of every page have been scanned, you can remove the originals. 5 Press Start Fax Black . Note The option you select applies only to the current fax. If you want all future faxes you send to use this same option, change the default. For more information, see Set new default settings . Send a fax manually from a phone You can make a phone call and talk with the recipient before you send your fax. This method of sending a fax is called manually sending a fax. Sending a fax manually is useful if you want to make sure the recipient is available to receive the fax before you send it. The phone must be connected to the 2-EXT port on the back of the HP all-in-one. For information on setting up your HP all-in-one with your phone, see Fax setup. 1 Load your originals face up in the document feeder tray with the top of the page on the left. 2 Dial the number by using the keypad on the phone that is connected to your HP all-in-one. Note You must use the keypad on the phone to dial the number. Do not use the keypad on the control panel of the HP all-in-one. 3 Do one of the following: – If after dialing the number you hear fax tones, press Start Fax Black or Start Fax Color within three seconds to send the fax. – If the recipient answers the telephone, you can engage in a conversation before sending your fax. Once you are ready to send your fax, press the Start Fax Black or Start Fax Color button on the control panel. Send a fax using redial You can use redial to send a fax to the last fax number dialed from the control panel. 1 Load your originals face up in the document feeder tray with the top of the page on the left. 2 Press Redial/Pause . The last number dialed appears in the color graphics display. 3 Press Start Fax Black or Start Fax Color . User Guide 105 Use the fax features
Send a fax using speed dials You can quickly send a fax by pressing Speed Dial or a one-touch speed dial button on the control panel. Note The one-touch speed dial buttons correspond to the first five speed-dial entries. Speed-dial entries will not appear until you have set them up. For more information, see Set up speed dialing . 1 Load your originals face up in the document feeder tray with the top of the page on the left. 2 Do one of the following: – Press Speed Dial until the appropriate speed-dial entry appears in the top line of the color graphics display. You can also scroll through the speed-dial entries by pressing or . After the entry you want is highlighted, press OK. – Press Speed Dial and then enter the speed-dial code by using the keypad on the control panel. Press OK. – Press a one-touch speed dial button. Press OK. 3 Press Start Fax Black or Start Fax Color . Schedule a fax You can schedule a black-and-white fax to be sent later the same day (when phone lines are not as busy or phone rates are lower, for example). When scheduling a fax, the originals must be loaded in the document feeder tray and not on the glass. The HP all-in-one automatically sends your fax when the specified time is reached. You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled. 1 Load your originals face up in the document feeder tray with the top of the page on the left. Note Load your originals in the document feeder tray, and not on the glass. This feature is not supported if you load your originals on the glass. 2 In the Fax area, press Menu. This displays the Fax Menu. 3 Press 5 to select Send Fax Later . 4 Enter the send time by using the numeric keypad, and then press OK. 5 Enter the fax number by using the keypad, press a one-touch speed dial button, or press Speed Dial until the appropriate speed-dial entry appears. 6 Press Start Fax Black . The HP all-in-one sends the fax at the scheduled time. Send Fax Later appears on the color graphics display along with the scheduled time. Change or cancel a scheduled fax You can change the number or time of your scheduled fax or cancel it altogether. After you schedule a fax, the scheduled time appears on the color graphics display. 1 In the Fax area, press Menu. This displays the Fax Menu. 2 Press 5 to select Send Fax Later . If a fax has already been scheduled, the Fax is Scheduled menu appears. Chapter 11 106 HP Officejet 7300/7400 series all-in-one Use the fax features
3 Do one of the following:– Press 1 to cancel the scheduled fax. This selects Cancel scheduled fax . Your scheduled fax is cancelled. – Press 2 to change the time or number. This selects Set new time to send fax . 4 If you pressed 2, enter the new send time and then press OK. 5 Enter the new fax number, and then press Start Fax Black. Send a fax from memory You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The HP all-in-one scans the originals into memory and sends them once it is able to connect to the receiving fax machine. After the HP all-in-one scans the pages into memory, you can immediately remove the originals from the document feeder tray. 1 Load your originals face up in the document feeder tray with the top of the page on the left. Note Load your originals in the document feeder tray, and not on the glass. This feature is not supported if you load your originals on the glass. 2 In the Fax area, press Menu. This displays the Fax Menu. 3 Press 4 to select Scan and Fax . 4 Enter the fax number by using the keypad, press a one-touch speed dial button, or press Speed Dial until the appropriate speed-dial entry appears. 5 Press Start Fax Black . Note If you press Start Fax Color , the fax will be sent in black and white and a message appears on the color graphics display. The HP all-in-one scans the originals into memory and sends the fax when the receiving fax machine is available. Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. This feature is useful when you want to use a calling card to charge the call and you need to respond to tone prompts while dialing. It also allows you to dial the number at your own pace, if necessary. Note Make sure the volume is turned on, or you will not hear a dial tone. For information, see Adjust the volume . 1 Load your originals face up in the document feeder tray with the top of the page on the left. If you are sending a single-page fax, you can also load it on the glass. 2 Press Start Fax Black or Start Fax Color . 3 If your original is loaded on the glass, press 1 to select Fax original from scanner glass . 4 After you hear the dial tone, enter the number by using the keypad on the control panel. 5 Follow any prompts that might occur. Your fax is sent when the receiving fax machine answers. User Guide 107 Use the fax features