Canon Imageprograf Ipf825 User Guide

							Error Message
Error Messages
886Messages regarding paper
888Messages regarding ink
900Messages regarding printing or adjustment
903Messages regarding printheads
905Messages regarding the maintenance cartridge
908Messages regarding the hard disk
910Messages regarding HP-GL/2
912Other Messages
913 Error Message >
iPF825 13
885
 
						

							Error Messages
Before borderless printing, move the blue platen switch. ................................................................................904
Blue platen switch is dirty. ............................................................................................................................... 904
Borderless printng not possible. ...................................................................................................................... 898
Borderless printng not possible. Paper stretched or shrank.
...........................................................................903
 
Cannot adjust band. ........................................................................................................................................ 905
Cannot adjust printhead. ................................................................................................................................. 905
Cannot print as selected. Another roll is in use. .............................................................................................. 892
Cannot print as specified. ................................................................................................................................ 903
Close Ink Tank Cover ...................................................................................................................................... 901
 
End of paper feed. ........................................................................................................................................... 898
ERROR Exxx-xxxx (x represents a letter or number) ...................................................................................... 913
Execute printhead cleaning. ............................................................................................................................ 907
 
File read error. ................................................................................................................................................. 910
 
GARO Wxxxx (x represents a number) ........................................................................................................... 913
GL2: W0502 The parameter is out of range. ................................................................................................... 912
GL2: W0504 This command is not supported. ................................................................................................ 912
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ......................................................................912
 
Hard disk error. ................................................................................................................................................ 910
Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ...................................................................913
 
Ink insufficient. ................................................................................................................................................. 900
Ink tank is empty. ............................................................................................................................................ 901
Insert the maintenance cartridge. .................................................................................................................... 908
Insufficient paper for job .................................................................................................................................. 891
 
Mail box full. Now printing without saving data. ............................................................................................... 910
Mail box nearly full. .......................................................................................................................................... 911
Maintenance cartridge full. .............................................................................................................................. 908
Maintenance cartridge problem. ...................................................................................................................... 909
Maximum jobs stored. ..................................................................................................................................... 911
Multi-sensor error ............................................................................................................................................ 915
 
No ink left. ....................................................................................................................................................... 900
No ink tank loaded. .......................................................................................................................................... 902
No Maintenance Cartridge capacity. ............................................................................................................... 908
No printhead .................................................................................................................................................... 906
No Roll Unit. .................................................................................................................................................... 894
Not much ink is left. ......................................................................................................................................... 901
 
Paper cutting failed. ......................................................................................................................................... 897
Paper jam. ....................................................................................................................................................... 895
Paper loaded askew. ....................................................................................................................................... 896
Paper size not detected.  ................................................................................................................................. 890
Papr Type Mismatch ....................................................................................................................................... 888
PaprTypeMismatch ......................................................................................................................................... 888
Parts replacement time has passed. ............................................................................................................... 914
PHead needs cleaning. ................................................................................................................................... 906
Prepare for maint cart replacement. ................................................................................................................ 908
Prepare for parts replacement. ........................................................................................................................ 914
Printhead error ................................................................................................................................................ 906
Problem with Printhead ................................................................................................................................... 906
 
Error Message 
> Error Messages >
iPF82513
886
 
						

							Regular printing is selected, but a roll is loaded. 
............................................................................................ 895
Rel lever is in wrong position. .......................................................................................................................... 898
Remaining level of the ink cannot be correctly detected. ................................................................................900
Roll feed unit error. .......................................................................................................................................... 899
Roll printing is selected, but sheets are loaded.  ............................................................................................. 892
Roll printing is selected.  ................................................................................................................................. 892
Roll x is empty. (x is 1 (Upper) or 2 (Lower)) ................................................................................................... 893
Roll x is selected. (x is 1 (Upper) or 2 (Lower)) ............................................................................................... 893
Roll x jam (x is 1 (Upper) or 2 (Lower)) ........................................................................................................... 896
RollWdthMismatch .......................................................................................................................................... 890
 
Sheet printing is selected. ............................................................................................................................... 895
Sheet removed. ............................................................................................................................................... 894
 
The mail box is full. .......................................................................................................................................... 910
The paper is too small. .................................................................................................................................... 889
The roll feed unit is loose. ............................................................................................................................... 899
This paper cannot be used. ............................................................................................................................. 892
This type of paper is not compatible with HP-GL/2. ........................................................................................ 912
Too many jobs for mail box. ............................................................................................................................ 911
Top cover is open. ........................................................................................................................................... 914
 
Unknown file. ................................................................................................................................................... 914
Use another paper. .......................................................................................................................................... 903
 
Wrong ink tank. ............................................................................................................................................... 902
Wrong maintenance cartridge. ........................................................................................................................ 908
Wrong printhead. ............................................................................................................................................. 906
Error Message 
> Error Messages >
iPF825 13
887
 
						

							Messages regarding paper
Papr Type Mismatch ....................................................................................................................................... 888
PaprTypeMismatch ......................................................................................................................................... 888
The paper is too small. .................................................................................................................................... 889
RollWdthMismatch .......................................................................................................................................... 890
Paper size not detected. 
................................................................................................................................. 890
Insufficient paper for job .................................................................................................................................. 891
This paper cannot be used. ............................................................................................................................. 892
Cannot print as selected. Another roll is in use. .............................................................................................. 892
 
Roll printing is selected.  ................................................................................................................................. 892
Roll printing is selected, but sheets are loaded.  ............................................................................................. 892
Roll x is selected. (x is 1 (Upper) or 2 (Lower)) ............................................................................................... 893
Roll x is empty. (x is 1 (Upper) or 2 (Lower)) ................................................................................................... 893
No Roll Unit. .................................................................................................................................................... 894
 
Sheet removed. ............................................................................................................................................... 894
Sheet printing is selected. ............................................................................................................................... 895
Regular printing is selected, but a roll is loaded.  ............................................................................................ 895
 
Paper jam. ....................................................................................................................................................... 895
Roll x jam (x is 1 (Upper) or 2 (Lower)) ........................................................................................................... 896
Paper loaded askew. ....................................................................................................................................... 896
Paper cutting failed. ......................................................................................................................................... 897
End of paper feed. ........................................................................................................................................... 898
Rel lever is in wrong position. .......................................................................................................................... 898
 
Borderless printng not possible. ...................................................................................................................... 898
 
Roll feed unit error. .......................................................................................................................................... 899
 
The roll feed unit is loose. ............................................................................................................................... 899Papr Type Mismatch
Cause
Corrective ActionYou tried to print a test pattern for printer adjustment
on several sheets, but sheets of different types of paper
were used.
Hold down the Stop button for a second or more to cancel
printing.
When printing a test pattern, use sheets of the same type of
paper.
Lift the Release Lever and load a sheet of the same type of
paper.
 (See "Loading and Printing on Sheets .") →P.8
PaprTypeMismatch
Cause
Corrective Action
When the  Detect Mismatch menu is
set to Pause, the type of paper loaded
does not match the type specified in
the printer driver. Follow these steps to ensure the paper type matches on the printer and in the
printer driver.
1. Hold down the Stop  button for a second or more to cancel printing.Error Message 
> Messages regarding paper >
Papr Type Mismatch
iPF82513
888
 
						

							Cause
Corrective Action
When the  Detect Mismatch menu is
set to Pause, the type of paper loaded
does not match the type specified in
the printer driver. 2.
Either change  the  type  of  paper  specified  in  the  printer  driver  settings  or
replace the loaded paper and change the paper type setting on the printer. (See "Loading and Printing on Rolls .") →P.3
 (See "Loading and Printing on Sheets .") →P.8
You tried to print a test pattern for
printer adjustment on several sheets,
but sheets of different types of paper
were used.
Follow these steps to ensure the paper type matches on the printer and in the
printer driver.
1. Hold down the Stop  button for a second or more to cancel printing.
2. Either 

change  the  type  of  paper  specified  in  the  printer  driver  settings  or
replace the loaded paper and change the paper type setting on the printer.  (See "Loading and Printing on Rolls .") →P.3
 (See "Loading and Printing on Sheets .") →P.8
Press the Online button to resume printing.
However, note that this error may cause paper jams and affect the printing
quality.
When the  Detect Mismatch menu is
set to Warning, the type of paper loa-
ded does not match the type specified
in the printer driver. You can continue to print, but note that this error may cause problems in the
printing results.The paper is too small.
Cause
Corrective ActionWhen the 
Detect Mismatch menu is set to
Pause, the paper loaded in the printer is small-
er than the size specified in the printer driver. Press the Online button to resume printing.
However, note that this error may cause paper jams and affect the
printing quality.
Adjust the paper size setting in the printer driver to match the size
loaded in the printer as follows.
1. Hold 

down  the  Stop  button  for  a  second  or  more  to  cancel  print-
ing.
2. Change  the  paper  size  setting  in  the  printer  driver  to  the  size  loa-
ded in the printer and try printing again.
Replace the loaded paper with paper of a size that matches the size
setting in the printer driver as follows.
1. Hold 

down  the  Stop  button  for  a  second  or  more  to  cancel  print-
ing.
2. Replace  the  loaded  paper  to  match  the  paper  size  setting  in  the
printer driver and try printing again.
When the  Detect Mismatch menu is set to
Warning, the paper loaded in the printer is
smaller than the size specified in the printer
driver. You can continue to print, but note that this error may cause prob-
lems in the printing results. Error Message 
> Messages regarding paper >
iPF825
The paper is too small. 13
889
 
						

							RollWdthMismatch
Cause
Corrective ActionThe roll width set in 
Fit Roll Paper Width  in the
printer driver does not match the width of the roll loa-
ded in the printer. Press the Online button to resume printing.
However, note that this error may cause paper jams and af-
fect the printing quality.
Hold down the Stop button for a second or more to cancel
printing.
Make sure the roll width selected in the dialog box displayed
when you select  Fit Roll Paper Width in the printer driver
matches the width of the roll loaded in the printer, and then
try printing again. Paper size not detected.
Cause
Corrective ActionPaper has been loaded askew, or warped paper has been loaded. Follow these steps to reload the roll.
1. Lift the Release Lever.
2. Open the Top Cover.
3. Adjust 
the  right  edge  of  the  roll  to  make  it
parallel to the right Paper Alignment Line.
4. Lower the Release Lever.
5. Close the Top Cover.
6. If  "Not  finished  printing.  Finish  printing
remaining  jobs?"  is  shown  on  the  Display
Screen, press the OK  button.
Printing  will  resume,  starting  from  the  page
on which the error occurred.
 (See " Loading Rolls in the Printer .") →P.634
If this error recurs after you reload the roll, re-
move the Roll Holder from the printer, push the
roll firmly in until it touches the Roll Holder
flange, and reload the Roll Holder in the printer.
 (See "Attaching the Roll Holder to Rolls .") →P.629
Follow these step to reload a sheet.
1. Lift the Release Lever.
2. Open the Top Cover.
3. Adjust 

the  right  edge  of  the  sheet  to  make  it
parallel to the right Paper Alignment Line and
the trailing edge of the sheet to make it paral- lel to the paper alignment line under the Paper
Retainer.
4. Lower the Release Lever.
5. Close the Top Cover. Error Message 
> Messages regarding paper >
RollWdthMismatch
iPF82513
890
 
						

							Cause
Corrective ActionPaper has been loaded askew, or warped paper has been loaded.
6.
If "Not  finished  printing.  Finish  printing
remaining  jobs?"  is  shown  on  the  DisplayScreen, press the  OK button.
Printing  will  resume,  starting  from  the  page
on which the error occurred.
 (See "Loading Sheets in the Printer .") →P.664
Because the Platen is soiled with ink or other substances, the size
of the clear film cannot be detected. Open the Top Cover and clean the entire Platen.
 (See "Cleaning Inside the Top Cover .") →P.833
Insufficient paper for job
Cause
Corrective ActionThe printer has received a print job longer than the amount of roll paper left when
ManageRemainRoll in the printer menu is  On and one of the following settings is
selected.
• An 

option other than  Roll Paper (Auto) is selected in  Paper Source in the printer
driver.
• During HP-GL/2 printing,  GL2 Settings >Paper Source  in the printer menu is set
to an option other than  Automatic. Press the Online button to re-
sume printing.
However, the roll paper may
run out during the print job
and you may not be able to
print all of the document.
Hold down the Stop button
for a second or more to cancel
printing.
Either change the printer driv-
er Paper Source
 setting or
the GL2 Settings >Paper
Source setting in the printer
menu or replace the roll with
a roll that has enough paper
for the print job, and then try
printing again.  (See "Removing the Roll
from the Printer.") →P.644
 (See "Loading Rolls in the
Printer.") →P.634Error Message 
> Messages regarding paper >
iPF825
Insufficient paper for job 13
891
 
						

							This paper cannot be used.
Cause
Corrective Action
Paper that is too large for the printer has been
loaded. Lift the Release Lever and load paper of the correct size.
 (See "Paper Sizes .") →P.626
Paper that is too small for the printer has been
loaded. Lift the Release Lever and load paper of the correct size.
 (See "Paper Sizes .") →P.626
Paper has been loaded that is too small to print
the test pattern for printhead adjustment or noz-
zle checking. Lift the Release Lever and load unused paper A4 or larger. More
than one sheet may be required depending on the adjustment. Cannot print as selected. Another roll is in use.
Cause
Corrective Action
A printed document remains in the Out-
put Tray without being cut and a print job
was received that specifies the other roll. Follow these steps to load the other roll after cutting the printed document.
1. Hold down the Stop  button for a second or more to cancel printing.
2. Cut the printed document.
 (See "Specifying the Cutting Method for Rolls .") →P.654
3. Load the other roll and resend the print job.
 (See "Loading and Printing on Rolls .") →P.3
Roll printing is selected.
Cause
Corrective ActionYou have attempted to print a test print sheet or other printer
status information on a roll, but no roll is loaded. Load a roll and try printing again.
To print on a sheet instead, hold down the  Stop button
for more than a second to cancel printing, load a sheet,
and then print.
 (See " Loading and Printing on Sheets .") →P.8
Roll printing is selected, but sheets are loaded.
Cause
Corrective ActionA print job for rolls was received when a sheet is
loaded.
Follow these steps to load and print on a roll.
1. Press the OK button and remove the sheet.
 (See "Removing Sheets .") →P.669
2. Load a new roll.
 (See "Loading Rolls in the Printer .") →P.634
The printer now starts printing the print job.
Hold down the Stop button for a second or more to cancel printing. Error Message > Messages regarding paper >
This paper cannot be used.
iPF82513
892
 
						

							Roll x is selected. (x is 1 (Upper) or 2 (Lower))
Cause
Corrective ActionThe indicated roll is specified for a print job sent from a
computer, but that roll is not loaded.
Load the indicated roll and try printing again.
To print on a sheet instead, hold down the  Stop button for
more than a second to cancel printing, load a sheet, and then
print.  (See "Loading and Printing on Sheets .") →P.8
Roll x is empty. (x is 1 (Upper) or 2 (Lower))
"Lift the release lever and replace the roll.
"Cause
Corrective Action
The roll is empty. Follow these steps to replace the used roll with a new roll
of the same type and size.
1. Lift the Release Lever and remove the roll.
 
(See  " Removing  the  Roll  from  the  Printer .") →P.644
 
 (See  " Removing  the  Roll  Holder  from  Rolls .") →P.649
2. Load the new roll.
 (See "Attaching the Roll Holder to Rolls .") →P.629
 (See "Loading Rolls in the Printer .") →P.634
3. If 

no  barcode  was  printed  on  the  roll,  specify  the  type
of paper.
 (See "Selecting the Paper Type (Roll) .") →P.642
4. If 

no barcode was printed on the roll, specify the paper
length.
  (See  "Specifying  the  Paper  Length  (Roll) .") →P.643
5. If " Not 

finished printing. Finish printing remaining
jobs?"  is  shown  on  the  Display  Screen,  press  the  OK
button.
Printing  will  resume,  starting  from  the  page  on  which the error occurred.
There is remaining roll paper, but because it could not be
advanced, it could not be detected. Choose a higher level of 
Print Quality in the Advanced
Settings of the printer driver and try printing again.
 (See "Giving Priority to Particular Graphic Elements
and Colors for Printing .") →P.56Error Message 
> Messages regarding paper >
iPF825
Roll x is selected. (x is 1 (Upper) or 2 (Lower)) 13
893
 
						

							"Press OK."
Cause
Corrective Action
The roll is empty. Follow these steps to replace the used roll with a new roll of the
same type and size.
1. Press the OK button and remove the roll.
 (See "Removing the Roll from the Printer .") →P.644
 (See " Removing the Roll Holder from Rolls .") →P.649
2. Load the new roll.
 (See "Attaching the Roll Holder to Rolls .") →P.629
 (See "Loading Rolls in the Printer .") →P.634
3. If no barcode was printed on the roll, specify the type of paper.
 (See "Selecting the Paper Type (Roll) .") →P.642
4. If no barcode was printed on the roll, specify the paper length.
 (See "Specifying the Paper Length (Roll) .") →P.643
5. If 
"Not finished printing. Finish printing remaining jobs? " is
shown on the Display Screen, press the OK  button.
Printing  will  resume,  starting  from  the  page  on  which  the  error occurred. No Roll Unit.
Cause
Corrective ActionThe printer has received a print job that specifies Roll 2
(Lower), but the Roll Unit is not installed.
Hold down the Stop button for a second or more to cancel
printing.
1. Turn the printer off and install the Roll Unit.
Connect the Roll Unit Cable firmly and completely.
2. Turn the printer on and resend the print job. Sheet removed.
Cause
Corrective Action
A sheet has come out of the printer during printing. 1.
Lift the Release Lever and remove the paper.
2. If 

"Not finished printing. Finish printing remaining jobs? "
is shown on the Display Screen, press the  OK button.
Printing will resume, starting from the page on which the error
occurred. Error Message 
> Messages regarding paper >
No Roll Unit.
iPF82513
894