Vodavi Triad 1/2/3 Installation Manual

							5-8 Keys et Self Tes t
Single Li ne Tele pho nes
The following app lies to all 2500- typ e s ing le line telep hones conne cte d
to the s yst em
DS S/ D L S C on so le
The following applies to DSS/DLS Consoles:
Table5-3:SingleLineTelephones
Funct i on F aul t Opt i ons
Phone Doesn’t D ial Out V erify co rrec t SLT t yp e p ro gramm ed (P ulse or
D TMF) in Statio n Id enti fic at ion .
Verify MISU board is installed and operational in
t he system (DTMF o nl y). Make su re DTMF
R ecei ver s ar e in sta lled o n t he MI SU (26 m a xi mum
onTr ia d 3.OntheTriad 1/2must have DTRU
bo ar ds o n eac h SLIB , LCOB, etc .
No Ri nging t o Pho ne Ensur e a Ring Generato r Unit (RGU ) has been
installed in cabinet servicing that phone.
Check CO Line Ringing Assignments in
p ro gr am min g.
Messag e Wa it in g L a mp D oes N ot
Wor kC h eck Sta ti on ID a ssig nmen t i n p ro gr am min g.
Make sure a Ri ng G enerato r U ni t (RG U) has been
i nst al led in cabinet (KSU ) servic ing t hat phone.
Tabl e 5 -4 : D S S/D LS Co n so l e
Func t ion Fa ul t Opt ions
Bu tto ns o n DS S / DL S d o n ot f un ct ion a s
la b eledCh eck Sta t ion Id en tific a tio n assi gn men t in
pr og rammi ng for co rrec t D SS Map assi gn men t.
Pressing buttons on DSS doe s not
activate keysetDSS m ust be assigned t o keyset in Stati on ID
pr og ra mmi ng
No Pow e r Ve rif y u ni t is c on ne c te d to th e co rre c t t y pe o f
sta tio n bo a rd (d ig it al or elec tro ni c). 
						

							CO L ine Card Funct ion s 5-9
CO Line Card Functions
The system can be equipped with various types of line interface cards.
Verify each ca rd ty pe and its locatio n in the KSU (L ine Num ber).
Table 5- 5: CO Line Loop Start Inte rface Board (LCO B)
Function Fault Options
To pr ov id e th e Lo op S ta r t L in e in ter f ac e
from the Publ ic Telepho ne Netw ork,
reco g niz e rin g ing , a nd p rov id e L oo p
Start flash.
Tr i a d 1 /2Systems = 6 Loop Start ci rcuit s
Tr i a d 3Syst em = 8 Loop Start ci rcuits6or8 LoopStart COlinesonthesystemarenot
wor k ing .
CO Line(s) are not ringing. (Check CO Line Ring
Assig nmen t i n p ro gr am min g.
No ise o r C rosst al k on th e lin e. (CO L i ne c hec ks
fine at demarcation point with system isolated)
CO F la s h no t wo r k in g.
Table5-6:COLineGroundStart InterfaceBoard(GCOB)(Tr ia d 3on l y )
Funct i on Fa ul t Opt ions
To p rov i de t he G rou nd S ta r t L in e
i nter fa ce fro m t he Pu b lic Telep h on e
Network, recognize ringing, and provide
Ground Start flash.
Tr ia d 3System = 8 Ground Start ci rcuits8 G rou nd Star t C O lin es o n t he sy stem are no t
wo rk in g.
C O Li ne ( s ) a re n ot rin gi ng . ( Ch e ck C O Li ne R in g
Assig nm ent in pr og ra mmi ng .
N oise o r C ro ssta lk o n th e li ne. (C O L ine ch eck s
fin e a t d ema rc at io n p oi nt wit h sy stem isol a ted)
CO Flash not wor king. 
						

							5-10 CO Lin e Card Fun ctio ns
Tabl e 5 -7 : Di rec t Inw ard Dia l Int erfa ce Bo ard (DIDB)
Funct i on Fa ul t Opt ions
To provi de t he Dir ect Inward Di al Line
interface from the local Central Office
(or a PBX) and line polarity cont rol for
answer super vision.
Triad 1/2Systems=4DIDcircuits
Triad 3System = 8 DID ci rcuits4/ 8 D ID lin es o n th e sy stem are no t wo rk in g.
DID Line won’t p rovid e p ro gramm ed statio n
ri ng in g. ( Al s o c he c k M I S U D T M F re c e iv e rs a nd
DID digits conversion programming. Check
DTMF Receiver on LCOB, DIDB, GCOB, SLIB.
N ois e or C ro s s ta lk o n t he l ine . (C O L in e ch e ck s
fin e a t d ema rc at io n p oi nt wit h sy stem isol a ted )
Tabl e 5 -8 : P R I B Sw i tc he s
SW 5 o fTr i ad 3PRIB
Swi tch 1 Pr ov id es ISD N la yer 1 tra c e in fo to b e sup p lied o ut R S-232
Swi tch 2 Pr ov id es ISD N la yer 2 tra c e in fo to b e sup p lied o ut R S-232
Swi tch 3 Pr ov id es ISD N la yer 3 tra c e in fo to b e sup p lied o ut R S-232
S wi tch 4 N ot cu rren tly u s ed
NOTE: SW 5 sw itches should norm ally be set to OFF. They are us ed by the manuf acture r f or debug
purposes. 
						

							Syst em F unct ions 5 -11
Sy s t e m F u n c ti o n s
The following f unctions a re related to sy stem res ources a nd the comm on
equipment boa rds controlling them.
Ta b l e 5 - 9 : M a s t e r P r o c e s s o r B o a r d ( M P B )
Funct i on Fa ul t Opt ions
Pr ovides syst em centr al pr ocessing
fu nc tio n, rea l ti me c lo ck , d igi ta l (P CM)
voi ce processing and gain control,
feature cont rol, customer database,
system tone generation and conference
functions.C omp l ete sy st em fa il ure.
Any correctly activated feature not working
properly.
SMDR and display phone time-of-day incorrect.
Loss of system intercom di al tone and call
processing tones.
Loss of custom er dat abase programm ing.
(V erify sta tu s of ini tia l iza ti on swit ch a nd
d at a ba s e b a ck up b a tter y con n ecti on )
SMDR RS2 32C Por t i no perat ive.
Mo dem Por t (or 2 nd RS-232C por t) in operati ve.
(V erify Mo dem Un it, M OD U , is in sta ll ed an d
p rog ramm in g i s co rrec t.
Can not pr ogram customer database. (Ver ify
status of database access sw itch)
Ta ble 5-10: M emory E xpansion Module Unit (M EMU) (Tr i a d 3only)
Funct ion Fa ul t Opt ions
Provides additional customer database
mem or y fo r ex p an d ed sy stem fea t ures
suc h as expanded Speed Dial num ber
access.
Requi red when c apac ity exceeds 48 CO
Lines and 96 Stations.Un a bl e to ac cess o r u se feat ures uti liz in g
expanded memo ry. 
						

							5-12 Sys tem Fun ctio ns
Tabl e 5 -11 : Mo d em Un i t (MO DU )
Funct i on Fa ul t Opt ions
Pr ovides an asynchr onous modem for
access to the syst em dat abase and fault
rep o rti ng featu res from a remo te si te.
Pr ovides an RS232 por t for local access.Can not access system database programm ing
remotely. (Also check Modem programming)
Seco nd R S-232C por t in operati ve (Ch eck
M o de m By p as s p r o gr am min g ).
Table5-12:Program ModuleUnit(PMU)
Func ti on Fa ul t Opt ions
Provid es th e sy stem o p eratin g so ftw ar e. Th e sy stem d oes n ot op erate w ith ou t t hi s
component.
Table 5-13: Power Supply Unit (PSU)
Func ti on Fa ul t Opt ions
P rovid es D irec t Cu rren t p ower to the
system in th e form of - 48VDC, +30V DC,
+5 VDC, and -5VDC. LEDs on the Pow er
Supply Unit (PSU) in each cabinet show
presence o f each volt age t ype.
P rovides co nnec tio ns fo r batter ies and
c harg in g cu rren t for bat teries (o p tio nal).System does not oper at e (Loss of +5VDC). Al so
check +5VDC tolerance on PSU.
An a lo g p h on es an d CO L in e d o n ot op era te
(Loss of -5VDC).
DID Lines do not operate (Loss of - 48VDC).
B at ter y B a ck -up fo r sy stem n ot wo rk in g. (Also
pressBatteryRestartswitchonPSU) 
						

							Syst em F unct ions 5 -13
Ta ble 5-14: Mis cellaneous Inte rfa ce Board (MISU)
Function Fault Options
Pr ovides external paging, exter nal
contact control, internal (synthesized)
m usic on hold, music on hold and
backgr ound music inputs, and DTMF
rec eiver fu nc tio n s (Tr ia d 3Only).One or both external paging ports do not work.
Some or none of the 4/6 external control
contacts do not operate.
Musiconholdisnotheard(Alsocheckmusic
so urc e a nd mu sic vo lu me c on tro l o n MI SU).
Background music is not heard (Also check
music source and background music volume
control on MISU).
DTMF single line telephones can not dial.
DISA calls can’tdialsystemresourcesaftercall
connection.
DID Lines won’t ri ng in ten ded stati on (s). A lso
c hec k DI D p ro gr am min g.
SI U for funct ioning pr operly onTriad 1/2
Systems
Tabl e 5 -15 : D TMF R ece ive r U n i t (D TR U , D T MF -A, D TM F-B)
Funct i on Fa ul t Opt ions
Pro v id es DT MF R ecei ver f un cti on s . D T MF Si ng le L in e tel eph on es c an n ot dia l ou t.
DISA calls can’t dial system resources after call
co nn ec tio n.
DID Lines won’t rin g int end ed sta tio n(s). Al so
ch eck D ID p rog ra mm in g. 
						

							5-14 Miscel l aneo us Fun ctio ns
Misce llaneous Functions
The following functions are re la te d to othe r syste m functions:
Table 5-16: Ring Generator Unit (RGU)
F unction Fa ult Options
Prov id es r ing in g vo lta g es of 2 4VD C a nd
48VDC, and message wait ing lamp
vo lta g e sig na l ing fo r sin gl e lin e
telep ho nes.
Each cabinet (Basic & Expansion)
support ing SLTs must have an R GU
inst a lled .S i ng le l ine Te le p ho n e s do no t r ing w he n ca ll e d
on intercom.
M essa g e Wa it ing sig n al to sing le lin e
t elep ho nes w ith a messa g e wa it ing la m p d o es
not light the lamp. ( Verify correct SLT type
programmed, SLT with Msg Lamp, in Station ID
p ro gr am min g.
Tabl e 5- 17 : Pow er Fai l ure Trans fer Unit (PFT U)
F unction Fa ult Options
Provides automatic cut-over of up to 6
cen tra l o ffice lin es to up to 6 sin g le li ne
telephone s when system power or the
cen tral p ro cesso r fails.C en tra l o f f ice lin es co nn ec ted thr ou gh th e
P FTU n ever av a il ab le to t he sy stem in no rma l
o peratio n. Check the NORMAL/TEST swi tch o n
t he P FTU. Ma k e sur e it i s in th e No rma l po siti on . 
						

							Sta tion Card Functions 5 -15
Station Card Functions
The system can be equipped with various types of station interface cards.
Verify each ca rd ty pe and its locatio n in the KSU (L ine Num ber).
Ta b l e 5 - 1 8 : D i g i t a l K e y Te r m i n a l I n t e r f a c e B o a r d ( D T I B )
Funct ion Fa ul t Opt ions
Pro vides the int erface fo r t welve (12)
D ig ita l Termi na ls, D SS/D L S Co n so les.Unable to receive intercom dial tone.
Por t t ransmi ssion characteri stics.
Key tel ephone set i no per at ive.
Key tel ephone unable to invo ke feat ures.
No L ED i nd ic at io ns.
Ta ble 5-19: Single Line Inte rface Board (SLIB) w/MSGU
Funct i on Fa ul t Opt ions
Pro vides the int erface for Si ngle Line
Te l e ph on e s .
Tr ia d 1 /2System = 6 SLTs
Tr ia d 3System = 1 2 SLTsSLT can’t receive dial tone.
Poor t ransmi ssion characteri stics.
Also p rov id es fo r SLTs w ith /wi th ou t
M/ W li ghts.No Message Wait lights, MSGU inoperative. 
						

							5- 16 Re mo te M ai nte nance
Remote Maintenance
Ove rvi ew
TheRemoteMaintenancefeatureallowsauthorizedpersonneltosurvey
sys tem a nd s lot configuration inf orma tion. This ca n be done through a
mode m or data te rminal conne cte d via the RS-232C port on the MPB, S IU
or SIU2 Module. The commands are entered from a keyboard and are
li mi te d t o t hose l is te d.
Overview of Maintenance Commands
There are four basic commands available in the Remote Maintenance
feature. All commands begin with a single character, followed by a space,
another cha ra cte r and a n optional digit or d igits . All command s are
terminated with the <
r>key.
Maintenance Password
The R e mote M ai nt ena nc e f eat ur e, li ke R em ote P rog ra mming , i s e nt er ed
vi a a si x-char act er al pha numer i c st ri ng. T he pas swor d pr ompt i s gi ve n by
dep re ssi ng the <
r>key a t the device con nected to the SIU or SIU2
M o dule p o rt . A ft er t he pr o mpt i s p ri nt ed o ut, t he pass wo rd sho u ld be
ent er e d fol lo wed by t he <
r>key. Proper entry of the password results in
the ma inte nance prompt. T he Remote Mainte nance pa ssword
is : {CONFIG} 
						

							Remo t e Mai n tena nce 5 - 17
Exit Maintenance
The Exit command terminates the current Remote Maintenance feature
se ssi on. The Exi t comma nd for ma t i s:ma in t >x
Figure 5-1: Maintenance Help Menu