Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual

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Hybrid Key Telephone System sTARPLus* 2448EX 
300.78 ANSWERING AN OUTSIDE CALL 
A. Lift the handset. 
B. Press slow flashing outside line button. (If your 
telephone is programmed with Preferred tine 
Answer, you may answer an outside line by 
lifting the handset.) 
300.79 PLACING OUTSIDE LINE ON HOLD 
~1 If your system is programmed for Exclusive Hold 
Preference, press HOLD button once for Exclusive 
Hold and twice for System Hold. 
nlf your system is programmed for System Hold 
Preference, press HOLD button once for System 
Hold and twice for Exclusive Hold. 
300.80 ANSWERING A RECALLING OUT- 
SIDE UNE .- . - 
D When an outside line has remained on hold for an 
extended period of time, you will be reminded with 
a recalling ring. 
A. Press outside line button flashing at very fast 
rate. 
B. Lift the handset to converse. 
300.81 AllENDANT OVERRIDE 
If Attendant Override is allowed, Attendant(s) sta- 
tions may override or call stations that are either 
busy or in Do Not Disturb. 
u If the Attendant calls a station that is busy on a CO 
call and wishes to alert them of a waiting call: 
A. Press the AlTN OVERRIDE button. Three 
short tone bursts will be presented to the called 
f=W 
B. After fwe (5) seconds, the station’s CO line will 
automatically be placed on hokf and the Atten- 
dant will be cut-thru. 
a If the Attendant calls a station that is in Do Not 
Disturb mode and wishes to alert them of a call; 
A. Press the AlTN OVERRIDE button. The sta- 
tion will be signalled with a Camp-on tone. 
Note: DSS/DLS maps 1 and 3 contain an Attendant 
Overtide button that may be pressed to override an 
intercom call, of CO call 
300.82 ATTENDANT RECALL 
n When an outside line has remained on hold for an 
extended period of time, you will be reminded with 
a recalling ring. 
A. Press outside line button flashing at a very fast 
rate. 
B. Lift the handset to converse. 300.83 INTERCOM CALUNG 
0 Placing an Intercom Call 
A Press station button of party to be called (if 
programmed at your phone); or dial two-digit 
station number. (10-57) 
B. You will hear ringing if called station is in the “r” 
answering mode: or three bursts of tone if called 
station is in the “H” or “P” position. 
C. Lift handset or use speaker-phone, tone bursts 
stop. 
D. Hang up to end call. 
n Answering an Intercom Call 
0 With your intercom signal switch in the T mode, 
you will hear repeated bursts of intercom tone 
ringing and the HOLD button will slow flash. 
A. Lift handset or press ON/OFF button to an- 
swer. If you receive a call from a Phone Box, 
you must press that DSS button to answer the 
call. 
B. Hang up to end call. 
II In the P mode, you will hear three bursts of tone 
and one-way announcement. The HOLD button 
will slow flash and the calling party cannot hear 
conversations in progress. 
0 In the H mode, you will hear three bursts of tone 
and an announcement. Reply handsfree or liti 
handset for privacy. 
300.84 NIGHT SERVICE 
a Any designated attendant can place the system 
into Night Service by: 
A. Pressing the Night Setvice (DND) button. 
0 Any designated attendant can remove the system 
into Night Service by: 
A. Pressing the Night Service (DND) button again. 
300.85 SETTING SYSTEM TlME AND DATE 
0 Must be set by the first programmed attendant. 
A. Dial [76] on the dial pad. Confirmation tone is 
heard. 
B. Enter date and time as follows: 
YYMMDDHHMM 
W = year 00-99 
MM = month 01-12 
DD = day 01-31 
HH = hour 00-23 
MM=minute 00-59 
When the correct number of digits are entered, con- 
firmation tone will be heard and the display will 
update. 
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300.88 STORING SYSTEM SPEED NUMBERS 
System Speed numbers must be entered 
by the first 
pmgqmmed attendant. If no attendant is specified, 
they are entered at Station IO. 
A Press SPD twice. 
B. Dial the system speed bin location: 
20 to 99 for System Speed numbers. 
C. Dial telephone number. (including special 
codes described below) 
D. Press the SPD button. 
E. Hangup. 
OR 
F. Press SPD once. 
G. Select desired outside line or group of lines. 
H. Dial the speed bin location: 
20 to 99 for System Speed numbers. 
I. Dial telephone number. (including special 
codes described below) 
J. Press the SPD button. 
K. Hang up. 
--Y-Y 
- TRANS - Pressing the TRANS button dur- 
ing number entry initiates a Pulse-To-Tone 
switchover. 
- HOLD - Pressing the HOLD button during 
number entry inserts a Pause. 
- FLASH - Pressing the FLASH key inserts a 
flash into the speed number. 
- TRANS - Pressing the TRANS button as 
the first entry in the speed bin inserts a 
no-display character causing the numbers 
stored in the bin not to appear on the Key 
Telephones display when the bin is ac- 
cessed. 
To program several speed numbers in a row, press 
SPD button twice to conclude programming a nurn- 
ber and then just enter the next speed number bin to 
be programmed. If the station has no line appear- 
ance for the line programmed into the speed bin, that 
line will come up under the Loop button or Pool 
button when accessed. 
Speed Bin numbers 60-99 are NOT monitored by 
Toll Restriction. 
. Ith DSS/DLS FFATUM 
The attendant console may be programmed in one 
of five different ways. Therefore, you may not have 
all of the features listed below on your console. Refer 
to Sec. 200.126 for a description of each map. 
300.87 AlTENDANT TRANSFER SEARCH 
m When attempting to locate a party: 
A. Press a station button to signal that station. If 
the party is not located, press another station 
button to continue the search. 
300.88 PLACING AN OUTSIDE CALL (Auto- 
matic Line Selection) 
A. Press outside line button. ON/OFF button LED 
will light and dial tone will be heard. 
B. Dial desired party. 
C. When called party answers, lii handset to con- 
verse or use speakerphone 
380.89 CALL PARK 
m While connected to an outside line: 
A Press preprogrammed CALL PARK button. 
The caller is put on Exclusive hold. 
B. At this time, you can page or call another inter- 
nal station. 
C. When the party you called responds, announce 
the call park location and replace handset. 
n Retrieving a Parked Call: 
A Lift handset or press ON/OFF button. 
B. Dial a pound [#] on the dial pad. 
C. Dial the parking location (790 to 795) where the 
call was parked. 
300.90 DO NOT DISTURB INDICATION 
The associated station button will flash at a medium 
rate to indicate that station is in Do Not Disturb. 
300.91 CALL TRANSFER 
Outside lines can be transferred from one phone to 
another within the system. 
The transfer can be either screened (announced) or 
unscreened to either an idle or busy station. 
A. Screened Transfer 
p While connected to an outside line: 
1. Press the station button where call is to be 
transferred (if programmed on your telephone), 
or press TRANS button and 
dial the two-digit 
station number (10-n). 
2. The called extension signals according to the 
intercom signal switch position. 
3. When that extension answers, announce the 
transfer. 
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							Hybrid Key Telephone System sTARPLUS@ 2446u( 
4. Hang up to complete transfer. 
B. Unscreened Transfer 
When 
the called extension begins to signal, hang up 
to transfer the call (Recall timer starts). 
C. Transfer Search 
0 When attempting to locate a party: 
1. 
2. 
3. 
4. 
Press a station button to signal a station. 
If the party is not located, press another station 
button to continue the search, 
OR 
Press the TRAN button and dial the two-digit 
station number. 
If the party is not located, press the TRANS 
button again and dial another station number to 
continue the search. 
When the called party answers, hang up to 
complete the transfer. 
300.92 CAMPON 
a While connected to an outside line: 
A. 
6. 
C. Press desired station button. 
When busy tone is heard, press CAMP-ON 
button. 
Replace handset, access another CO Line or 
press RELEASE button (if you have one). 
300.93 FLEXIBLE BUlTON PROGRAMMING 
A. Press the SPD button twice. 
8. Press the REX button to be programmed (ii 
must be programmed in data base as a flexible 
button). 
C. Dial the desired code (Refer to Table 300-2 
Button Programming Codes). 
300.94 MEET ME PAGE 
LI To request another party meet you on a page: 
A Dial the desired two-digit paging code or press 
pm-programmed* flex button. 
B. Request that party meet you on the page. 
C. Do not hang up: wait for the requested party to 
answer. 
~1 Answering a Meet Me Page 
Go to the nearest telephone and: 
A. Dial [‘9] on the dial pad. 
B. You will be connected to the party that paged 
YOU; 
300.95 PAGING 
A. External Paging 
1. Press the preprogrammed’ PAGE button or 
dial [*6] on the dial pad. 
2. Speak in normal tone of voice to deliver mes- 
sage. 
3. Replace the handset to terminate page an- 
nouncement. 
B. Internal Paging 
Stations off-hook or in DND will not receive the page 
announcement. 
1. 
2. 
3. 
C. 
1. 
2. 
3. 
Press the preprogrammed’ PAGE button or 
dial one of the following codes: 
‘1 = Internal Zone 1 
l 2 = internal Zone 2 
‘3 = Internal Zone 3 ‘4 = Internal Zone 4 
‘5 = Internal All Call 
Speak in normal tone of voice to deliver mes- 
sage. 
Replace the handset to terminate page an- 
nouncement. 
All Call Paging (Internal/External) 
Press the pm-programmed’ PAGE button or 
dial (*O] on the dial pad. 
Speak in normal tone of voice to deliver mes- 
sage. 
Replace the handset to terminate page an- 
nouncement. 
300.96 RELEASE BUTTON 
DSS/DLS maps 1 and 3 contain a Release button 
that may be pressed to disconnect or terminate an 
intercom call, transfer sequence, page an- 
nouncement or CO call. 
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sTARPLUS@ 2448EX 
Key Telephone System 
Table 31 O-1 Liquid Crystal Displays (LCD) 
310.1 
LCD DISPLAYS 
The display is arranged into an upper and lower field. 
The upper field displays the current activity of the 
telephone. The lower field is divided into two sec- 
tions. The left section of the bwer field displays the 
datespeed bin number, connected intercom station or outside line number. The right section of the lower 
field displays the current time or elapsed time on an 
outside call. The following Table shows what will 
appear on the LCD displaysbased on the function 
perfOtTllt?d. 
FUNCllON 
Idle Station 
Manually Dialing 
Outgoing Calls 
Recalling tine 
from Hold 
Recalling tine 
from Another Station 
Connected to an 
Incoming CO Line 
Intercom Call 
Camp-on 
Conference CALLING STATION’S DISPLAY 
CALLED STATION’S DISPLAY 
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							Key Telephone System sTARPLUS@ 2448EX 
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Table 310-l LCD Displays (Cont’d) 
FUNCTION CALLING STATION’S DISPLAY 
CALLED STATION’S DISPLAY 
internal Page 
External Page 
All Call Page 
Meet Me Page 
Station Call Forward 
(Originating Station) 
Forwarded Call 
(before and after call 
is answered) 
Station Forwarding 
to a Voice Mail Group 
(Station Idle)  
						

							sTARPLUS@ 2448EX Key Telephone System 
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Table 31&l LCD Displays (Cont’d) 
Call 
Pickup  FUNCTION 
Station Forwarding 
to a UCD Group 
(Station Idle) CALLING STATION’S DISPLAY 
CALLED STATION’S DISPLAY 
Preset Forward 
Station calling a 
Station Forwarded to 
a Voice Mail Group 
Exclusive Hold 
Do Not Disturb 
Call Back 
Outside Line 
Transfer 
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Key Telephone System sTARPLUS@ 2448t3 
FUNCTION 
Message Waiting CALLING STATION’S DISPLAY 
CALLED STATION’S DISPLAY 
Reply to a 
Message Waiting 
Programmed flash 
Command (F) 
Programmed Pause 
Command (P) 
Programmed Pulse-To- 
Tone Switchover (S) 
CO Line 
Queuing Table 310-l LCD Displays (Cont’d) 
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							~ARPLUS@ 2448EX Key Telephone System 
Table 31&l LCD Displays (Cant’d 
FUNCTION 
Ringing CO Lines CALLING STATION’S DISPLAY CALLED STATION’S DISPLAY 
Display Security 
Feature 
Calls in Queue 
(Agents and Overflow 
Stations) 
Calls in Queue 
(using Dial Code) 
Station calling a 
Voice Mail Group 
Pilot Number 
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STARPLUS 2448EX 
Hybrid Key Telephone System 
SECTION 400 
SYSTEM DESCRIPTION AND SPECIFICATIONS 
--. 
400.1 SYSTEM TECHNOLOGY 
The Starplus 2448EX Hybrid Key Telephone System 
is an expandable 
modular system engineered for 
growth through modular card (PCB) expansion as 
well as KSU module expansion and provides a flex- 
ible assortment of features through software options 
and optional circuit cards. Figure 200-l is a bled< 
diagram of the 2448EX System. 
The Starplus Hybrid Key Telephone Systems are the 
upper end of a family of Electronic Key Telephone 
Systems designed to meet the needs of telephone 
users from small to large. The other smaller mem- 
bers of this family are the Starplus 308EX, 616EX, 
and Statplus 616 FLEX Key Telephone System (flat 
pack), the 1224 Key Telephone System (flat pack). 
A larger Starplus SPX, PBX allows customers to 
migrate to an even larger system keeping the same 
instrument on the desk. 
The Starplus Hybrid Key Telephone Systems are 
modular systems designed for growth using state of 
the art Digital Technology for switching control, corn- 
mand processing and also utilizes a CMOS based 
microprocassor controlled cross point switching ma- 
trix, and provides a flexible assortment of features. 
This family of systems is engineered to allow the 
same telephones to migrate through the complete 
product line. 
400.2 COMMON EQUIPMENT 
The following components are necessary to operate 
the Starplus 2448EX Key Telephone System: (Refer 
to Appendix B for a complete component list with 
Part #Is) 
l Basic KSU 
l Central Processor Board with generic soft- 
ware 
l DC/DC Converter 
l Key Station Interface Board 
l Central Office Interface Board 
l Power Supply 
l External Power Housing 
l Enhanced Key Telephone or 
l Executive Key Telephone A. Basic Key Service Unit (KSU) 
The Basic KSU is housed in a wall-mount cabi- 
net that contains card slots for modular boards 
and associated pm-wired connectors. Both 
KSUs provide card slot positions for DC/DC 
Converter, Central Processing Board, 24 
CO/PBX lines (3 COl’s), 48 stations (6 KSB’s), 
an Application Board (APB), and two Power 
Failure Transfer units. One (1) KSU is required 
per system. 
6. External Power Supply Housing (EPH) 
The External Power Supply Housing is a wall 
-mountable cabinet that houses the EPS 
motherboard (backplane), one Power Supply 
Units (PS), the Single Line Ringing Generator 
and Message Waiting Power Supply Unit (FIG), 
and the Battery Charging Unit (BC). The EPH 
contains an ON/OFF power switch, an AC input 
cord, a DC output cord, battery connector panel 
for connecting 24V dc of battery power, an AC 
ON LED, a DC ON LED and a RING ON LED 
for the Battery Charging Board (BC). One (1) 
EPH is required per system. 
The Power Supply Unit (PS), Ring Generator 
Unit (RG) and the Battery Charging Unit (BC) 
all incorporate modular connectors that inter- 
face on the EPH motherboard allowing easy 
installation and removal of these units. 
C. Power Supply Unit (PS) 
This unit converts 11 TV ac to 24 volt power 
required for system operation only. One power 
supply is required to operate a fully loaded 
system. This unit plugs into the External Power 
Supply Housing (EPH). 
D. DC/DC Converter (DCU) 
This is a modular unit that converts the 24V dc 
power into 5V dc and 14V dc, the system cper- 
ating voltages. The unit also provides LED 
vottage indicators, test points and adjustments, 
as well as an input jack (RCA type) for Back- 
ground Music. 
E. Central Processor Board (CCU) 
This board provides the system’s main 16 bit 
microprocessor and ‘operating memory. lt wn- 
trols all system activity including switching func- 
tions and feature operation. This board houses 
the Programmable Read Only Memory 
(PROM) with generic operating instructions, 
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							Hybrid Key Telephone System STARPLUS 2448EX 
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 / V 
Figure 400-l Starplus 2448 System Block Diagram 
400-2 
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