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Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
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sTARPLUS@ 2448EX Hybrid Key Telephone System SYSTEM PARAMETERS (Cont’d) 610.23 LCR ENABLE Programming Steps If this feature is to be assigned: A Press FLASH and dial [23]. The following mes- sage is shown on the display phone: B. The top left button of the flexible button field will toggle on and off: l LED on =yes l LEDoff=. C. Press HOLD button. 619.24 DISA ACCESS CODE Programming Steps If this feature is to be assigned: A Press FLASH and dial [24]. The following mes- sage is shown on the display phone: B. Enter three digits on the dial pad. C. Press HOLD button. Description If Least Cost Routing is to be used, it must be enabled here. Before enabling LCR, refer to the Least Cost Routing section and programming tables (Appendix A). When the tables have all been pro- grammed, you may then enable LCR for the system. After system initialization, a default LCR data base is loaded into the LCR section of memory. Refer to Figure 660-6 for a listing of the LCR default data- base. Default: By default, LCR is not enabled (LED off). Related Programming: LCR Programming. NOTE: Programming changes to any of the LCR tables can only be performed when LCR is disabled. Description This allows a three digit access code to be assigned to the system. Anyone calling in on a DISA line must use the access code in order to gain access to system features. Refer to CO line programming for assignment of DISA lines. To disable the DISA access code, enter three (3) pounds (#I##). Default: By default 100 is assigned as the access code. Related Programming: Preset Forward Timer (Sec. 610.4) Conference Time-out Timer (Sec. 610.8), CO tine Attriiutes (Sec. 620); DISA pro- gramming. A CO Line(s) must be assigned for DISA operation. Issue 3, August 1991 610-15
-“--HytirWKey~re~one System =ARPLUS* 2446EIt SYSTEM PARAMETERS (Cont’d) 610.26 PHONE BOX RING TIMER Programming Steps If this timer is to be changed: A Press PUSH and dial [251. The following mes- sage is shown on the display phone: Description Determines the amount of time a station with a DSS button for a particular phone box will ring when the phone box user presses the CALL button. Default: Default is 20 seconds and is variable from 00 to 60 seconds. A 00 entry will cause programmed stations to ring until the call is answered. Related Programming: Station attribute for assign- ing a station as a phone box (104). Also referto Sec. 300 for assigning a flex button as a DSS for the phone box. This is required to receive phone box ringing. 8. Enter two digits on the dial pad. C. Press HOLD button. 610.26 AlTENDANT DEDICATED INTERCOM Programming Steps If this feature is to be assigned: A Press FLASH and dial [26]. The following mes- sage is shown on the display phone: B. Press the top left button in the flexible button field. sion. lt will toggle on and off with each depres- l LED on = yes . LEDoff=no C. Press HOLD button. Description This directs the system to dedicate one intercom path for First (main) programmed Attendant. The 2446EX system has 12 intercom paths for use on a shared basis for all stations. (SLT’s only have ac- cess to 10 paths). If intercom traffic is heavy, dedi- eating an intercom path to the Attendant will assure proper incoming call processing. Default: Default enables a dedicated intercom path. Related Programming: Attendant programming. , 610-16 Issue 3, August 1991
sTARPLUS@ 2448EX Hybrid Key Telephone System SYSTEM PARAMETERS (Cont’d) 610.27 MUSIC CHANNEL Programming Steps If Background Music is to be enablecVdiiled: A Press RASH and dial [27j. The following mes- sage is shown on the display phone: B. Enter one digit on the dial pad. l LED on = Background Music l LED off = No Background Music 610.28 SEITING SYSTEM TIME AND DATE Prooramming Steps To set the time and date which appears on display Key Telephones: A Press RASH and dial [26]. B. Choose display format by pressing the appro- priate button in the flexible button field: 1 = month/day; 12 hour 2 = day/month: 12 hour 3 = month/day: 24 hour 4 = day/month; 24 hour C. Press the HOLD button or dial in the time and date as follows (twelve digits): YYMMDDHHMMSS D. Then press HOLD button. NOTE: The Time and Date can be changed or set by the first Attendant station Description The system can be programmed to allow stations to activate Background Music at their stations, in addi- tion to Music-On-Hold. A music source must be connected to the DC/DC Converter. Default: By default the Background Music channel is enabled. Related Programming: Phone Box may be pro- grammed for badground music. Refer to Station Attributes (Sec. 630): Station ID programming. Use ID [41] to enable BGM at a phone box; ID [40] to disable BGM at a phone box. Description The date can be displayed in either the US (month/day) format or the European (day/month) format on Executive Display stations. In addition, the time can be displayed in either the standard 12 hour format or the 24 hour format. Default: By default the date is set for month/day format and the time is in the 12 hour format. When entering the time and date, use the following data: l W (year) = 00 to 99 l MM (month) = 01 to 12 l DD (day) = 01 to 31 l HH (hour) = 00 to 23 l MM (minute) = 00 to 59 l SS (second) = 00 to 59 (optional) Related Programming: Attendant Operation (Sec. 300) for setting System Date and Time from the First Programmed Attendant: Attendant programming for the First Assigned Attendant (Sec. 610.15). Issue 3, August 1991 610-17
HybtWKciilephoneSystem =ARPLUS* 2448m SYSTEM PARAMETERS (Cont’d) 610.29 SLT HOOKSWITCH TIMER Programming Steps If this timer is to be changed: A Press FLASH and dial [29]. The following mes- sage is shown on the display phone: B. Enter a two digit number on the dial pad. C. Press HOLD button. c 610.30 SLT HOOKSWITCH BOUNCE TIMER Prooramminq Steps If this timer is to be changed: A Press FLASH and dial [30]. The following mes- sage is shown on the display phone: B. Enter a three digit number on the dial pad. C. Press HOLD button. Description This timer determines how tong an SLT user should press the hookswitch in order for it to be considered a valid on hook (disconnect) request. An on-hook shorter in duration (but longer than the Hook Switch Bounce Timer - see below) will be considered a Hook Flash (transfer) request. (Refer to Table 61 O- 1) The timer is variable from 0.5 seconds to 20 set- ends. The entry should be a two digit number be- tween 05 and 20. Default: Default is 10 (one second). NOTE: Some Single Line telephones have a fixedor programmable Flash Timer (Flash or Tap button). This Hook Switch Timer must be set longer than the SLT Flash timer to allow Hook Flash transfer. Description This timer determines the length of time that is needed to determine a valid on hook or off hook condition for single line telephones. On-Hook or C&Hook signals that are shorter in duration than this timer will be ignored by the system. (Refer to Table 61 O-l) The timer is variable from 0 to 1 second in 10 ms increments This entry is a three-digit entry where 010 equals .1 seconds. Default: By default, the timer is set to 010 msec. Table 618-i Hook Switch Activity ON-HOOK w- PmJrpmmpblo rpng@ llME (h=cond.o 618-18 Issue 3, August 1991
sTARPLUS@ 2448EX Hybrid Key Telephone System SYSTEM PARAMETERS (Cont’d) 610.31 PAGE WARNING TONE Programming Steps If this feature is to be changed: A Press PUSH and dial [31]. The following mes- sage is shown on the display phone: B. Toggle the top left button in the flexible button field on or off: l LEDon =yes l LEDoff=no C. Press HOLD button. 610.32 ATTENDANT RECALL TIMER Programming Steps If this timer is to be changed: A Press FLASH and dial [32]. The following mes- sage is shown on the display phone: B. Enter two digits on the dial pad. C. Press HOLD button. Description Determines whether a page warning tone will be sounded over the Key Telephone speakers or exter- nal paging speakers, prior to the page an- nouncement. Default: Default is yes. Related Programming: Station Attributes (Sec. 630), Page Access and Page Group Assignments. Description Determines the amount of time a recalling call will ring at the attendant station(s) before the system will release the line. When a CO tine recalts to the Attendant station and is still unanswered, the system will release the line at the expiration of this timer and automatically place the line back to an idle condition. Default: This timer is variable from 00 to 60 minutes and default is 01 minutes. An entry of 00 will cause the Attendant(s) to ring until answered. Related Programming: Attendant programming; System Hold Recall Timer; Exclusive Hold Recall Timer: Call Park Recall ,Timer, Transfer Recall Timer. Also refer to Loop Supervision in CO tine programming (Sec. 620). issue 3, August 1991 610-19
--- Hybrid Key Telephone System sTARPLUS@ 2448EX SYSTEM PARAMETERS (Cont’d) 610.33 UCD TIMERS Programming Steps If UCD timers are to be changed: A. Press FLASH and dial [33]. The following mes- sage is shown on the display phone: Description Three timers for UCD operation are programmable on a system-wide basis. The UCD timers include: A Ring Timer, Message interval Timer, and an Cver- flow Timer. Each timer is described below: Related Programming: UCD Group Assignments: Announcement Table programming; Section 500 Installation Section for connection of Music-On-Hold and Recorded Announcements. When programming UCD Timers, the flexible but- tons are mapped as follows: A. UCD Ring Timer Programming Steps To make a change to the UCD Ring Timer: 1. Press the RING flexible button (Button #l). 2. Enter the three-digit timer value on the dial pad which corresponds to 000-300 seconds. 3. Press HOLD button. Display will now update. Description The UCD Ring Timer determines how long a call will ring into a busy UCD group before being present to the first recorded announcement. The timer is variable from 000 to 300 seconds. Default: Default for this timer is 60 seconds. NOTE: A RAN Table must be specified in UCD programming (Sec. 610.19) for the ring timer to be in effect If a RAN Table is NOT specified, incoming CO callers will not be answered but will continue to receive ringback. 8. UCD Message lntenral Timer Programming Steps To make a change to the UCD Message Interval Timer: 1. Press the MIT flexible button (Button #2). 2. Enter the three-digit timer value on the dial pad which corresponds to 000-600 seconds. Press HOLD button. Display will now update. Description The UCD Message interval Timer (MIT) determines the length of time a caller remains in queue (listening to MOH, if provided) between recorded an- nouncements. The timer is variable from 000 to 600 seconds. Default: Default for this timer is 60 seconds. NOTE: The UCD Ring and Message Interval Timers only app!y when RAN potts have been specified. If RAN ports are not specified, incoming callers will continue to receive ringback tone. I 61 O-20 Issue 3, August 1991
sTARPLUS@ 2448EX Hybtid Key Telephone System UCD TIMERS (Cont’d) C. UCD OverfIow Timer Programming Steps To make a change to the UCD Cverfiow Timer: 1. Press the OVR flexible button (Button #3). 2 Enter the thre&igit value on the dial pad which corresponds to 000-600 seconds. 3. Press HOLD button. Display will now update. Description The UCD Overflow Timer determines the total length of time a caller will remain in queue for a particular UCD group. When the timer expires, the caller will be muted to the designated overflow station. The timer starts when an incoming call is answered and presented to the first recorded announcement. Transferred CO callers will overflow at the expiration of the Overflow Timer. The timer is variable from 000 to 600 seconds. Default: Default for this timer is 60 seconds. Issue 3, August 1991 61 O-21
- --HybrtdKizy~lGjpnone System sTARPLUS@ 2448EX SYSTEM PARAMETERS (Cont’d) 610.34 ANNCUNCEMENT TABLES Programming Steps Description If Recorded Announcement devices are installed to operate with UCD, these tables must be pro- grammed: A. Press FLASH and dial [34]. The following mes- sage is shown on the display phone: Determines the type, index (port) number and mes- sage length for the two available Recorded An- nouncements (RAN). There are two RAN tables that can be programmed. Table 1 can be the answer port. for unanswered incoming calls to a UC0 group. Table 2 can provide the secondary message or vice versa. B. A string of six, seven, or eight digits is entered on the dial pad. The order of data entry will be: Table Number: 11 Table 1 2= Table 2 Type Number:’ l= CO Port interface 2= SLT Port interface Index (port) Number: Ol-24= CO tine Port IO-57= SLT Station Port ’ Message Time: 000-300 seconds C. Press HOLD button. 0. To enter data for Table 2, enter 2 as the first digit in the string. NOTE: Whena Wpottisdesignatedasa RANport, it is recommended that a LBC contact also be in- stalled in the system. The contacts should then be programmed as a CO Line Control for the port speci- fiedasaRANpoti OneLBCcontactispmvidedwith each Power Failure Transfer Unit (PFT) The type can be either a CO line port, or a SLT port. The index number specifies which circuit for the type of interface. The message length is used to match the maximum length of the message to the device that is used. Example: To program Table 1 for CO line port: E. Dial [i ] for Table 1. F. Dial [I] for CO port interface. G. Dial [Ol to 241 for CO line used. H. Enter message duration (000-300 sec.) Example: u To program Table 1 for SLT port: A. Dial [I] for Table 1. B. Dial (21 for SLT port interface. C. Dial [I 0 to 57] for SLT station used. 0. Enter Message duration (000-300 sec.) Related Programming: UC0 Group programming; UC0 Timer programming; Section 500 Installation Section for instructions on how to install Recorded Announcement devices. 610-22 Issue 3, August 1991
-. sTARPLUS@ 2448Ex SYSTEM PARAMETERS (Cont’d) 610.35 CALL FORWARD NO ANSWER TIMER Programming Steps If this timer is to be changed: A. Press FLASH and dial [351. The following mes- sage is shown on the display phone: B. Enter three-digit timer value on the dial pad which corresponds to 000-600 seconds. C. Press HOLD button. Hybrid Key Telephone System Description The Call Forward No answer timer is used when a station in the system specifies that Lho answef calls be forwarded to another station. The timer deter- mines how long an intercom or transferred call will ring before it is considered a M-answer” call. The call will then forward to the designated station for handling. NOTE: lnitiafincoming W lines willbllowthe Preset Call Forward Timer when encountering a station in the ForwarcVNo answer mode. (Refer to section 610.4 for instructions on setting the Preset/Forward Timer) The timer is variable fmm 000600 seconds. Default: Default is 015 seconds. Related Programming: Preset Forward Timer (Sec. 610.4). Station Altriiutes, Call Forward option. Issue 3, August 1991 610-23
-- flyb2ifKey Telephone System sTARPLUS@ 2448u( 610.36 VOICE MAIL GROUPS A. Voice Mail Programming Programming Steps If Voice Mail Groups are to be programmed: 1. Press FLASH and dial [36]. The following mes- sage is shown on the display phone. Where: g= voice mail group number (O-7) AAA= alternate group (690-697) L= “Leave” mail index from outpulsing table for leaving messages (O-7) R= “Retrieve” mail index from outpulsing table for retrieving messages (O-7) XX= voice mail station numbers (ports). (up to 8 max.) 2. The top left button in the flexible button field will be lit for programming voice mail group 690. To change Voice Mail groups or enter further Voice Mail groups, press the appropriate flexible but- ton 1-8 (690-697) and perform the following procedures. NOTE: Certain programming will be required in the Voice Mail system connected to the 2448EX for proper operation. 1. Ma17 Box numbers must match 2448EX station extension numbers. (IO-577 2. Tone Mode Calling option (5#) must be pro- grammed as leading dig& in transfer sequence(s) to force tone ringing to key telephone. Description Up to eight (8) Voice Mail groups can be configured in the 2448EX system. Each group can contain up to eight (8) Voice Mail designated ports, each of which interfaces with a port on an SLT. An APB and Ring Generator is also required. An externally provided Voice Mail system or Auto Attendant must be connected to the 2448EX system for Voice Mail or Auto Attendant operation. Voice Mail automatically handles unanswered calls. Sta- tion user can then retrieve messages left at their stations. Auto Attendants can handle incoming calls and route callers to station users without intervention from the systems attendant. Direct incoming ring to Voice MaiVAuto Attendant groups can be done directly through CO Line Rirg- ing Assignments. When programming Voice Mail Groups, the flexible buttons are mapped as follows: Related Programming: Voice Mail Outpulsing Ta- ble, Sec. 610.37; Station Attributes, Flexible Button Programming, Sec. 630. B. Alternate Voice Mail Group Assignment Programminq Steps To program an alternate group: 1. Press the AAA flexible button (Button #9). 2. Enter the three-digit pibt number (690 to 697) of the desired group. 3. Press the HOLD button to enter data. Description ALT. An Alternate Voice Mail Group may be pro- grammed so that if all Voice Mail ports are in use, the call can be routed to an alternate group. This is useful when more than eight ports are required for Voice Mail traffic. To delete an Alternate Voice Mail Group assign- merit, enter three pounds [###I] on the keypad and press the HOLD button. 61 O-24 Issue 3, August 1991