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Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
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- Hybrid Key Telephone System =ARPLUS@ 2446EX analyzing and manipulation of the number takes only a fraction of a second from the time the station user begins to dial until the number is dialed out over the public network lines. If no lines are available in any of the CO line groups programmed for that mute and allowed to that sta- tion, the call can be automatically queued on to the first choice (least costly) line group. If the user waits three seconds after dialing the number, they will hear confirmation tone which indiites that an automatic LCR Queue Callback has been activated on the first choice line group. When a CO line becomes avail- able in the first choke line group the system will ring the calling station. When answered by the station the system will automatically seize the line and redial the number. 650-2 Issue 3, August 1991
~ARPLUS@ %‘t8u( Hybrid Key Telephone System 7 LCR PROGRAMMING (Cont’d) C. LCR Programming Programming Steps If you are in the program mode, continue using the program codes. if you are starting to program here, enter the program mode first. NOTE: LCR must be disabled while pmgramming or making changes to any of the LCR tab/es. Refer to sec. 610.23 for instn&ions to disable LCR. 1. To program the system for Least Cost Routing, press FLASH and dial [61]. The following rnes- sage is shown on the display phone: 2. There are eight tables which can be pro- grammed here for LCR (you must also program LCR Class of Service in Station Programming). Use the procedures listed below to program --Y these LCR tables: NOTE: It is exPeme/y important that the worksheets be completed before pmgramming the LCR tables. Description The Least Cost Routing (LCR) feature allows for the automatic selection of the most economical trunk according to the number dialed and the time of day and day of the week. There are eight different tables which are set up to monitor the dialing of digits of a station and to select the best route programmed for the call. These tables am: Three (3) Digit Area/Office Code Table Six (6) Digit Office Code Table Exception Table Route List Table Insert/Delete Table Daily Start Time Table Weekday (Weekly) Schedule When programming LCR the flexible buttons are mapped as follows: Default: The three digit tables contain a default where all Long distance (numbers requiring an area code) with a leading digit “1” are routed to Route List Table 00. Route List Table 00 will route calls on lines in group 1 for all time periods. All Local calls (num- bers that are dialed without an area code) with or without a leading digit “1” are routed to route list table 01. Route table 01 also routes calls using lines in line group 1 for all time periods. Refer to Figure 670-6 for a complete listing of the LCR default data. Related Programming: LCR Enable/Disable sec. 610.23. Station Class of service and station LCR Class of service in Sec. 630. Issue 3, August 1991 650-3
Hybrid Key Telephone System sTARPLUS@ 2446EX LCR PROGRAMMING (Cont’d) D. SDigit Area/Office Code Table Programming Steps 1. Press 3-DIGIT TBL flexible button (Button # 1). The following message will be shown on the display phone: Where: L = [0] for non leading l(‘1” not dialed) [l] for leading l(‘1” is dialed) NNN = area/officecode RR = route list number 00-15 6 = [0] do not go to 6 digit table [l] go to 6 digit table PP = number of digits expected to be dialed. 2. Press the HOLD button to enter the data. Dis- play will now update. E. 6-Digit Office Code Table Programming Steps Description 1. Press the 6DIGlT TBL flexible button (Button # 2). The following message is then shown on the display phone: 6 Digit Office Code Table. This table is used to determine a route from one or a group of individual office codes within an area code. Certain office codes within an area code can be given unique or special touting. If the office code dialed is not found in the 6 Digit Cffice Code Table, the call is then routed according to the route list table as was en- tered in the 3 Digit Table. Where: S = [0] to remove codes [l] to add codes AAA=areacode RR = route number 00-15 NNN = office code 2. Press HOLD after each office code entry. 3. Enter additional office codes to be programmed into the same Area Code/ Route Table, press- ing hold after each offii code entry. 4. Press a flexible button to program a different table. To delete all entries in an Area Code / Route table, enter 0 AAA RR ####. Description 3 Digit Area/Office Code Table. This table is di- vided into two sections - Leading 1 (a [l] is dialed before the number) and Non Leading 1 (no [l] is dialed before the number). This gives the system the ability to handle call routing in areas that require a [l] before a long distance number, as well as in areas that do not require the [l]. Both of these tables include all area codes (NPA’s), and office codes (NXX’s), from 000 to 999, including such numbers as 911,411, etc. A complete entry into these tables include a route list table to be used, if the 6 Digit Table is to be checked and the number of digits likely to be dialed (example 7 digits or 10 digits). All local office codes must be entered in this table even if they do not require long distance calling. The number of digits to expect entry will aid the system in identifying when the last digit is dialed and to begin routing the call. This also helps to free SLT DlMF receivers if SLT traffic in the system is heavy. The system allows for twenty (20) six (6) digit Area/Office code tables that may be used to route specific office codes within an area code. Each table will route calls for a common area code to a specified route. All entries made into a table will routed those off ice codes to the specified route list table. An area code may be entered into more than one six (6) digit table with different routes specified. 65W Issue 3, August 1991
Hybrid Key Telephone System LCR PROGRAMMING (Cont’d) F. Exception Code Table Programming Steps 1. Press EXCEPT TBL flexible button (Button #3). The following message will be shown on the display phone: Where: S = [0] to remove code from table [l] to add code to table XX= exception codes (for single digit codes, press DND button as 2nd digit). The digits [1 and [#] may be entered as valid digits. RR= route table number, 00-l 5 2. HOLD must be pressed after each entry. Dis- play will now update. 3. Press program button 3 again for further en- ties. Up to 20 Exception codes may be pm- grammed in this table. Description Exception Table. This table is used for operator calls and any other calls which woukl use a one- or two-digit entry rather than a three-digit area code. Issue 3, August 1991 6504
Hybrid Key Telephone System sTARPLUS@ 2448EX LCR PROGRAMMING (Cont’d) G. Route List Table Programming Steps 1. Press the ROUTE UST flexible button (Button #4). The following message will be shown on the display phone: Where: RR = Route List Table number 00-15 T = Time Period Route list 1-4 G = CO tine Group l-7 DD = Insert/Delete Table reference 00-l 9 (##I for none) L= LCR Class of Service (LCOS) 2. Press HOLD. Display will now update. 3. To enter additional CO line groups in the same time period route list number: Press G DD L HOLD 4. To enter data for a different list within a route, press flexible button 4 and enter all data (RR T G DD L). 5. Repeat above to program a new Route Number 00 to 15 or press a flexible button to program other LCD data. Table 650-l LCR Class of Service Table I I I 1 I I .:.:.:.:.:.:.::.:::::: ::::::::::::::.:.:.:.: I I I I I I I I N= Cannot use tine Group Y= Has access to tine Group Description Route List Table. Up to sixteen different routes list tables can be programmed. Each route list table contains four time period routing lists, one for each of the available (four) daily start time periods. Wtihin each time period route list up to seven CO (outside) line groups and their corresponding Insert/Delete Table if any and LCR class of service.priority are programmed on a per line group basis. When routing a CO call through LCR, CO Line groups are accessed in sequence so that the first line group entered represents the least costly (and first selected) and the last line group entered repre- sents the most costly (and last selected). The Route List Table references many other tables when processing a call for routing. First of all, the Daily start time table is referenced to determined what start time entry should be checked in the weekly schedule table. The corresponding entry in the weekly schedule table depending on the day of the week then determines which Time Period Route list should be used within the Route List Table. The system then begins to check for idle lines in the fist entered CO line group and will proceed until an idle line is found. While it is searching for an idle CO line the Station LCR COS is checked against the entries for LCR COS Priority of the specific CO line groups (see LCR COS Priority explanation below). Once an idle CO line is found with a LCR priority equal to or higher than the stations LCR COS then a final check is made to determine if an InserVDelete table should be referenced. Once all of the tables and entries are checked the system then processes the call on the outside CO line. NOTE: Make sure you have made entries into all Time Period Route List that are referenced in the weekly schedule table. LCR COS Priority. A station should be assigned a class of service for LCR (refer to station ptogram- ming Sec. 630). The LCR COS can be between 0 and 6, with 0 being unrestricted and 6 being the most restrictive. Within the time period route List Table, line groups are given an LCR COS Priori assign- ment between 0 and 6. A station using LCR will be able to use only those CO (outside) line groups with a priority assignment of equal or higher value than the station’s LCR Class of Service (i.e. a station with LCOS 3 can use line groups with a priority of 3-6). 650-6 Issue 3, August 1991
mARPLUS@ 2448EX Hybrid Key Telephone System LCR PROGRAMMING (Cont’d) H. 1. Insert/Delete Table Programming Steps Press INS/DEL TDL flexible button (button #5). The following message will be shown on the display phone: -1 2. Enter the table information as follows; Where: lT = Insert/Delete Table Number 00-l 9 X - [O] Pm-Delete numbers (first digits dialed in the number) [I ] Pm-Insert numbers (insert digits in front of number dialed) [2] Post-Insert numbers (insert digits behind number dialed) DDD = digits (up to 18 digits may be deleted from the beginning of the number dialed and up to 40 digits can be inserted (20 pre and 20 post)). 3. Press HOLD after programming each table. Display will now update. To add and delete numbers in the same table, enter the different insertion / deletion tables in step 2 and enter as separate entries using the same table num- ber. In the Insert Tables for LCR programming, press the TFIANS button for a pause. Also both the [*I and [#I digits are allowed as valid digits for inserting digits dialed over the network. The [‘I and [#] are valid entries for adding digits in both the pre (in front of) or post (behind the number) tables. The [I and [#] can not be used as delete characters in the Delete Tables. Description Insert/Delete Table. Digits can be either added or deleted when dialing a number. For instance, if a user dials a bng distance call that should be placed on a foreign exchange (FX) line, the digit (1) and the three digit area code (NPA) dialed by the user must be deleted before the call can be placed on that FX line. An Insert/Delete Table can be programmed to do this. Digits can also be added to a number that has been dialed by the user. For instance, Other Common Carrier (OCC) access codes and authori- zation (ID) codes can be automatically inserted by the system either in front of and/or behind the num- ber dialed. There are twenty Insert/Delete Tables and each table allows for entries into a delete table and a pre and post insert table. Up to forty (40) digits (includ- ing pauses) can be inserted (twenty (20) pre and twenty (20) post) and up to sixteen digits can be deleted. Digits can be inserted before or after the number dialed but can be deleted only from the start of the number dialed. . Issue 3, August 1991 650-7
Hybrid Key Telephone System sTARPLUS@ 2446EX LCR PROGRAMMING (Cont’d) I. Daily Start Time Table Programming Steps 1. Press the DAILY START flexible button (button #6). The following message will be shown on the display phone: 2. Enter times in military form (2400 Hours) in succession. Pressing the HOLD bulton after each time entered. Default times are 0800, 1700,230O (8 AM, 5 PM, and 11 PM), and the fourth time is disabled (##I#). To change a start time all times must be reentered. 3. Display will now update. #### will display if nothing is entered for a specific time. Description Daily Start Tiie Table. The daily start time table is used to correlate the LCR routing table to the time sensitive discount structure offered by the custom- ers carrier. For example in the most common situ- ation the most expensive rate period is between 8:00 am and 5:00 pm, often called the daily rate. The first discount period usually starts at 5:00 pm and runs until II:00 pm, often called Evening Rates. The remaining time (from 1l:OO pm until 8:00 am) in this example is referred to as night time rates which usually has the biggest discount. Wiih the wide selection of Common Carriers the least costly route for a particular area code may be different at different times of the day. To accommodate this situation, this table and the Weekly Schedule Table work together, dividing the day into four possible time periods. The entries in the Daily Start Time table are used to select the time period to reference in the weekly schedule. Based on the time a call is placed the daily start time table selects the time period to choose in the weekly schedule. The weekly schedule is then used to determine the time period route list in the Route List Table to use for routing the call for a particular day of the week. The times are entered in the 24 hour format. Default: By default these tables are set at the stand- ard divisions of 8AM, 5PM, and 11PM. However, these times can be changed. Table 6-2 Daily Start Time & Weekly Schedule Tables I lime Call Is placed I El 650-6 Issue 3, August 1991
STARPLUS@ 2dd8u( Hybrid Key Telephone System LCR PROGRAMMING (Cont’d) J. Weekly Schedule Table Programming Steps 1. Press the WEEKLY SCHED flexible button (button ##7). The following message will be shown on the display phone: Where: O= Monday I= Tuesday 2= Wednesday 3= Thursday 4= Friday 5 Saturday 6= Sunday ‘3 _ T = Time Period Route List (l-4) to use for the time of day (based on the daily start time table). Enter values for all time periods specified in the daily start time table for that day. lstT=TimePedodRoutelistforthe FIRST Daily Start Time. (applies to all Route List Tables) 2nd T = Time Period Route List for the SECOND Daily Start Time. (applies to all Route List Tables) 3rd T = ‘lime Period Route List for the THIRD Daily Start Time. (applies to all Route List Tables) 4th T = Time Period Route List for the FOURTH Daily Start Tiie. (applies to all Route List Tables) 2. Press HOLD button after each complete daily entry. Display will now update. Table 650-3 Examples: Daily i? Wkly Start Time Tables . . Description Weekly Schedule Table. The wsekly schedule table determines what Time Period Route list to use within the Route List Table. When a call is placed and ultimately sent to a route list (call is not denied) based on the time of day the call is placed the Daily Start Time Table (see description above) selects the time period to reference in the weekly schedule table. The time period route entered for the speci- fied time period, as determined in the daily start time table and based on the day of week, is then selected and the call will be routed according to the specified time period route list. For example: if a call is placed at 545 pm on a Monday then according to the daily start time table (using default values) the entry for time period two of the weekly schedule is checked. Because it is Monday the entry for time period two on Monday is used and the result is that the Trme Period Route List number two (again using default values) will be used for all mutes. Thus the call is routed according to the entries in Time Period Two (2) route list no mater what route (00-l 5) is selected. Refer to Table below issue 3, August 1991 650-9
- Hybrid Key Telephone System %ARPLUS@ 2448Ex LCR PROGRAMMING (Cont’d) K. Default LCR Data Base In an effort to decrease installation and set up time, usually associated with LCR, a default LCR data base has been incorporated. The default LCR data base will provide basic muting for local and long distance dialing. Default entries have been made in the 3-Digit Table for local office codes (NNX’s) and all area codes (NPA’s). Two mutes have been es- tablished with the default data base for muting of all calls under default. The entire default data base is shown in Table 670-6. The 3digit tables contain a default where all Long distance (numbers requiring an area code) with a leading digit 7” are muted to Route table 00. Route Table 00 will mute calls on lines in group 1 for all time periods. All Local calls (numbers that are dialed without an area code) with or without a leading digit “I” are routed to mute list table 01. Route list table 01 also mutes calls using lines in line group 1 for all time periods. 650-10 Issue 3, August 1991
STARPLUS%~~~EX Hybrid Key Telephone System A -.. SECTION 660 INITIALIZE DATA BASE PARAMETERS 660.1 INlTfALlZE SYSTEM PARAMETERS Programming Steps If the system is in the programming mode, continue using the program codes. If starting to program here, enter the programming mode. (Refer to Sec. 600.3). If System Parameters need to he initialized: 1. Press PIASH and dial [70]. The following mes- sage will he shown on the display phone: Descrfption The system parameters may be initialized setting all data fields to their original, default values. The fol- lowing data fields are returned to their defauft values upon initiafizing the System parameters: 2 To initialize the system parameters, press the HOLD hutton. Confirmation tone is heard. PROGRAM CODE Issue 3, August 1991 660-l