Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual

							sTARPLUs@ 2448EX Hybrid Key Telephone System 
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Table 200.1 STARPLUS~ Feature Index 
INTERNAL 
EXTERNAL 
FEATURE 
PAGE # AVAILABLE 
EQUIPMENT EQUIPMENT 
REQUIRED REQUIRED 
SLT Message Waiting/Call Back . . . . . . . .._........ 2OO:i 7 
S N 
N 
SlT Night Service 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-17 
S N N 
SLT Queuing 
. . ..-............................................ 
200-17 s N’ - N 
SLT Station Speed’ Dial 
. .._............................ 200-17 S N 
SLTSystem Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-17. .‘. *  S ; N .:. .; . . . 
SLT Transfer .  . . . . . . . . . . . . . . . ..I.............................. 200-i 7 
S 
.N N 
Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-15 S 
N N 
Station Cfass of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 5 
S N N 
Station Message Detail Recording (SMDR) .200-15 
S RSM 
PRINTER 
Station Speed Dial 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 5 
S N N 
$stt; G$gcity . ..e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-15 S 
N N 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
200-i 5 
Syzt em Speed Dial . .._................................... 200-i 5 S N N 
S N N 
Time and Date Programming . . . . . . . . . . . . . . . . . 1; . . . . . 200-18 
S N N 
Toll Restriction .jTable Driven) 
. . . . . . . ..I............ 200-l 5 
S N N 
Transfer Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
200-l 6 
S N 
N 
Uniform’Call Distribution (UCD) 
A. Alternate UCD GroupAssignements..:200-16 .’ S ‘.’ N .” .: N 
B. Overflow Station Assignments . . . . . . . . . i.. 200-16 
s’.’ N’ N 
C. Incoming CO Direct Ringing . . . . . . ,....-;...’ 200-I 6 S’ N N 
D. Recqded Announcements (RAN)...‘..... 20011 6 
0’ N 
RAN DEVICE 
Universal Night Answer (UNA) . . . . . . . . . . . . ...’ . . . . . . 200-16 
S 
r4 N 
Voice Mail Groups (VMj . . . . . . ..*.........*............. 200-l 6 
0’ .. APB :. vti SYSTEM 
1 .A. VM, In-Band Signaling Integration . . . . . . ~. 200-16 
N 
B. VM Message Wafting indication : ._....... 200-16 
S N N 
C. VM CO D&connect Signal-Pass Thru .200-l 6 
APB N 
D. VM Tone Mode Calling Option . . . . . . . f . . . . 200-16 ;: 
N 
Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-16 S . i’. N :’ 
’ . 
. 
.’ 
: 
: ,. ..,. ._’ : 
: . . 
. _L. . . . . . ...” . 
. . 
_.:. :. ‘. .I. ._ 
: ‘. _:.. . 
. -.; . .._ ,_  :: _. 
.: _‘_ 
. . . ‘_ 
. . __: 
I 
S = Standard Feature; S* = FP II Feature (Version 1 .la or higher); 
O=Optional Feature which requires additional hardware; 
N=No additional hardware required 
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							Hybrid Key Telephone System sTARPLUS@ 2448EX 
200.12 CALL BACK 
A station 
can initiate a call back request to another 
busy 
station. As soon as that station becomes idle, 
the station that left the mll back request is signaled. 
200.13 CALL 
FORWARD: STATION 
A. 
B. 
C. 
D. Call 
Forward - qfl Calls 
This feature allows a station the ability to.have 
all. their calls (i@ernal or external) forwarded 
immediately to 
a designated statiti; a UCD.’ 
group.pilot number; or Voice Mail group num- 
ber. (See Note) 
Call Forward - Busy 
This feature allows a station the ability to have 
their calls forwarded to a designated station, a 
UCD group pilot number, orVoice Mail group 
number when their station is busy. (See Note) 
Call Forward - No Answer 
This feature allows a station the ability to have 
their calls forwarded to a designated station, a 
UCD group pifot,number,,or Voice Mail group 
number when here is no answer at the station. 
No anWer 
calls forward when the system-wide 
‘910 answer 
timer” expires. 
Call Forward - Busy/No Answer 
Allows 
a stations the’abiliiy to forward a com- 
binatidn .busy&o answer calls to a -designated 
station, a 
UCD group pilot numbei, or-Voice. 
.Mail group number. No answer calls forward 
when the system-wide “no answer timer” ex- 
pires. Initial CO ringing, transferred CO ringing 
and intercom ringing calls cqn all.be forwarded. 
Calls.that riti tp an idle station will be call 
forwarded after expiration of the Na’Answer 
ring timer. ‘, : . 
” ‘_ Not@: InitialRin~t3g Incdhtin~ .Calls do not forward ._ 
: to groups (i& UCD, Voice .A&$). . : .’ 
: 
200.14 CALL FORWARD: PRESET 
This feature allows the system data base to be 
configured so that incoming CO Lines, which are 
programmed to ring at a particular station, can be 
forwarded elsewhere in the system predetermined 
by programming. This feature is active if the station 
ringing is not answered in a specified time. This is 
particularly useful for “overflow” applications. 
Each Key Telephone user may have preset in the 
database Initial Ringing Incoming to be directed to 
another station in the system, if the call goes unan- 
swered for a predetermined amount of time. Preset 
Call Forward is chainable only to other pre- 
determined preset forward stations specified in the 
database up to a chain of 5 stations. 
Chainable 
Preset Call Forwarding will force the in- 
coming CO Line to ring at each station preassigned 
in the database for the Preset Forward Ring Timer 
specjfied 
in the database before forwarding. 
4 station may have .one design&d preset forward 
location.defined in the data base. ._ 
200.15 CALLING STAT&J TONE MODE OP- 
TION 
This feature will provide an easy means for a Calling 
station to override a desired stations 
H (handsfree) 
or P (call announce) intercom switch setting. A dial 
code has been added that is dialed in front of the 
extension number to force the tone ringing. 
200.16. ‘CALL PARK 
An outside line can be placed into one of six parking 
locations .and can be retrieved by any station that 
has a direct line appearance or an available loop 
button. Park@ calls have their own recall timer and 
wjll recall the originating station and if still unan- 
swered; the attendant(s). : ‘. 
‘-Y 
200.17 CALL P!C.K+P:. 
A. Group Pick-up ,. : 
‘Stations can be placed in .&e or more. of four 
.. pick-up groups. Stations-withiri a group can 
pick up tone ringing intercom calls, recalling 
outside line ringing, or transferred outside line 
calls for another station in that group. 
B. Directed C$l Pick-up 
. A: station can&k up an intercom call, trans- 
. 
ferred, incoming, or reqlling.outside line call to . . 
. . 
, a sp~jjic‘unattqded statiqn. The,qall must be ‘; 1 
.., a i0n.e ringing call. : =.. . ‘. : i : ‘_ ” 
200.18 
CALL TRANSFER .T 
An outside CO line can be tiansferrecf from one 
keyset to another. 
By using the TRANS button, 
screened (announced) or unscreened transfers can 
be made. The line being transferred rings on the 
keyset and provides Exclusive 
Hold flashing indica- 
tion to the receiving party’s keyset. Any number of 
attempts can be made to locate someone by calling 
different keysets without losing the call. If a line is 
transferred to a busy station, it will receive muted 
ringing. 
‘ 
200.19 CAMP-ON I 
A 
station may alert a busy party that an outside line 
is on hold and waiting for them by using the CAMP- 
ON button. To camp on a call, press the TRANS 
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							sTARPLUS@ 2ti8EX Hybrid Key Telephone System 
button to transfer the call to the desired busy station, 
then press the CAMF ON button. The busy party will 
receive a muted ring over the keyset speaker, and a 
visual flashing CAMP ON LED. By pressing the 
CAMP ON button, the person called places his ex- 
isting outside call on hold and is connected to the 
person placing the Camp On. He can then pick up 
the call on the appropriate line. Calls cannot be 
camped on when a station is in DND or in Confer- 
ence. 
: 
200.20 ‘CAMP-ON R‘ECALL 
When a station does not.answer a Camp On, that 
call will recall the person placing the Camp On, and 
if unanswered by them, will recall the attendant(s). 
.-- 
1 200.21 CANNED TOLL RESTRICTION 
The system provides an easy means of applying the 
most common form of toll restriction where 1+ and 
0+ along with 976, 555, and 411 type of calls are 
res?ricted with all local calls and l-800, 911, l-91 1, 
and l-611 type of calls are allowed. This canned toll 
restriction is applied through the use of a single 
pre-built Class-of-Service and can be assigned to 
stations using range programming. 
200.22 CENTREX COMPATIBILITY 
. 
.. : The Starplus.2448EX system provides features that 
are Centrex compatible so that Centrex users’ can 
utilize the systems to enhance, their Centrex capa- 
bilities. The system actually simplifies and provides 
easier access to many Centrex ‘features by offering 
the following features; 
A. Flex Button Programming 
Flexible button programming allows Centrex 
. users to program complex Centrex dial codes 
onto a key set button for easy one touch access 
to Centrex features. . . 
B. .‘.i?rivaie Line Ap.pearance:.m’.c... .. ‘. 
. . 
.’ .. . . . 
. ,‘.. : 
The systems .atlow for private line assignment 
on an unlimited bases. Each station may have‘ 
sole access to a particular outside line if desired 
and may also be assigned to receive incoming 
ringing on that line. 
C. Programmable Flash Timer 
..> CO line flash is a momentary opening on a CO 
line used for signaling. When using either sys- 
tem in a Centrex environment the CO line flash 
is to signal the intention to transfer a caller using 
Centrex transfer. The CO line flash timer is 
programmable on a per CO line bases to facili- 
tate a mixture of Centrex and CO lines within 
the same system. D. Programming 
l , 
#, and Hook-Flashes into 
Speed Dial 
Many Centrex codes utilize a hook-flash fol- 
lowed by in many cases the digit [‘I and or [#]. 
The Starplus 2448EX allows these codes to be 
programmed as a part of system or station 
speed dial sequences. 
200.23 CENTREIUPBF TRANSFER 
When Centrex or PBX lines are’connected to the 
2448EX Sysiem, users may, by using the flash 
button, transfer callers to other Centrex or PBX 
extensions. Additionally, the Flash command may 
be included within a Speed Bin and programmed 
onto a flex button for one button transfer. 
200.24 CHAINING SPEED 
BINS 
Speed dial bins may be chained together by simply 
pressing one speed bin, then another and another 
as required. 
This is helpful for accessing Long Distant carriers or 
banking services when Account Codes may be re: 
quired. 
206.25 co LINE ACCESS 
Through programming, telephones are allowed or 
denied access to particular outside lines or line 
groups. 
.;. : 
200.26 CO LINE CONTROL (CONTACT) 
There are two control contacts (optional) which may 
be individually programmed as either CO Line Con- 
trol (to control ancillary equipment) or Loud Bell 
Control to control a customer provided ringing device 
to external areas. When programmed as CO Line 
Control and assigned to aC0 line, the corresponding 
contact:will close whenever that CO’line is accessed 
by astation. (One PFT-is required to. provide one 
coniac$.)... ._ :.: .: . : ,.. ,. :. : 
&& cq.LINE.GR& -; ., .~ .’ 
. 
“. ‘. ‘.y.., 
Outside lines can be placed in one of eight groups if 
the customer’s business requires such grouping. 
Stations are then individually assigned access to 
these lines and given the ability to dial on particular 
lines. 
200.28 CO LINE LOOP SUPERVISION 
The Starplus 2448EX system can be programmed 
to monitor CO lines while on-hold connected to RAN 
devices or Voice Mail systems or in Trunk-to-Trunk 
connections for disconnect signal provided by the 
Telco. 
After a disconnect signal is’detected, the system will 
release the CO lines and automatically place them 
back in service. 
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							Hybrid Key Telephone System sTARPLUS@ 2448EX 
200.29 CO LINE QUEUE 
When all the outside lines in a group are 
busy, 
stations can be placed in queue awaiting a line in 
the same group to become available. If a station 
doesn’t answer the queue signal within 15 seconds, 
that station is dropped from the queue. 
200.30 CO LINE INCOMING RINGING AS- 
SIGNMENT 
DSS buttons, Speed Dial or Feature buttons. How- 
ever the system will power up with a defautt dutton 
mapping as shown in Figure 200-l. The Basic key 
telephone buttons are defaulted exactly like the 
Enhanced and Executive with the exception of but- 
ton 17 (button above the Hold button) which defautts 
as a loop button. 
Outside lines, are assigned to ring at individual st& 
tibn by programming. Any Key Telephone niay be 
programmed io ring for any outside line(s) during the 
Day and/or Night Mode, both or neither. Stations 200.35 DIAL PULSE SENDING 
Eaizh CO interface circuit for outside lines can be 
.., programmed td send- dial pulse or .DTMF signals. 
Dialing speed and break/make ratios are @@ram- 
mable. 
desired to ring must have a direct CO Line appear- 
‘ ante to receive CO Line ringing. 
200.31 CO RING DETECT 
.’ The duration of the ringing signal from the CO or the 
PBX is matched with ringing detection circuitv iri the 
KSU. The ring detect can range from 200 to 900 
msec, programmed in 100 msec increments. This 
timer helps prevent false ringing. 200.36 DIALING PRIVILEGES 
The system provides a flexible means of providing 
toll or dialing restriction. Through the assignment of 
class of service (both station and outside line) many 
combiriations of allow and deny-numbers can be set: 
Both. area and office codes can’ be screened for 
allow/deny privileges. 
200.32 CONFERENCE 
There. are three different types of conferencing: . 200.37 DIRECT INWARD SYSTEM ACCESS 
(DISA) 
Allows as tiny as three sir$ultaneous outside line. 
’ 
Add On Conference 
Up to five internal parties can engage in a 
conference, or four internal parties with a limit 
of one external party. 
Multi-Line Confeience 
.canautoma$ztilly t~r~in$.t.e the’tiaH.wheri booth 
partres hang up,:when Loop Supeiv’ision .is. ,‘. 
provided by ‘the telco and enabled in the data: ‘, h. Cd.L’ie Gt-oup’Acdes$ ’ ‘. .‘. .* . . . 
Incoming DISA’callers may ‘access all line f 
base. 
A programmable conference timer will discon- groups such as FX or WATS lines or other 
nect the unsupervised conference if the initiator outgoing services from home or while away 
does not re-enter.(Requires APB board.) from the office. The Class of Service assigned 
to the outgoing line accessed will determine the 
. . . _ . .  One internal station can engage in a confe’r- 
ence with two outside parties. 
Unsupervised Conference 
The conference initiate; c’an exit a conference 
with two outside parties and leave them in.an 
unsupervised conference. The initiator can.re- 
.‘enter the cpcftience at any t,ime. The systems calls to .be programmed to provide direct access to - .._ 
the system and the use of features such as WATS 
Iin&, intercom dial.tone or the abitity to dial oui on 
outgoing trunks without goit$ through the Attendant.; 
The.,duration df a Trunk to Trunk DISA cail’can be 
s&t by the system admin$tiatorr : 
The APB card is required to p&id&he DISA fea- 
ture. 
A. Programmable Access 
. A 3-digit security code can be assigned in the 
system database to restrict umwanted use of 
the DISA circuits. Each DISA line can be pro- 
grammed independenTI jar 24. hour DlSA.use . 
: . 
or night Dl$A tiSe only. . . . ... *‘. .* 
200.33 DATA BASE PRINTOUT (DUMP) 
Through a system programming command, either 
portions of or a complete data base dump can be 
printed using the RS232C connector located on the 
ecu. dialing pnvllege tar the call. 
C. Station Access 
DISA callers may dial any station directly with- 
out going thru the attendant. 
If a DISA caller attempts to call a station that is 
200.34 DEFAULT BUTTON MAPPING 
The Statplus 2446EX system allows for 16 flexible 
buttons on each Enhanced or Executive key tele- 
phones to be flexibly assigned to CO/PBX lines, busy or does not answer th’e system will return 
ICM dial tone at the end of a programmable 
timer (Preset Forward Timer). This will allow 
the DISA caller to try another station without 
having to dial into the system again. 
200-a Issue 3, August 1991  
						

							sTARPLUS@ 2448EX 
Hybrid Key Telephone System 
. . 
-_ 
. . 
,. ‘. 
. . 
., :’ ,. 
_, ” . . 
‘_ : 
0 
SPD 
‘_ . 
:_ f , ,. 
‘:.’ 
. 
* THIS BUTTON IS MAPPED AS A LOOP BUTTON ON THE BASIC KEYSET 
. 
Figure 200-l Starplus 2448 Default Button Mapping 
. . . 
‘. . 
. . _’ 
r 
:‘. *.” 
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							Hybrid Key Telephone System sTARPLUs@ 2448EX 
200.38 DIRECT STATION SELECTION 
The user with DSS buttons assigned at their Key 
Telephone can call an intercom station by simply 
pressing the appropriate DSS button. The called 
station is automatically signaled. 
200.39 DIRECTED CALL PICK-UP 
A. Call Pick-up - Station 
” .,. A station can pick up an intercom call, trans- 
ferred, incotiing; or recalling outs&line cat1 to 
a specific unattended station. The call must be 
a tdne ringing call. 
8. Call Pick-up - UCD Groups 
Stations outside of a UCD group can pick up 
an intercom call, transferred, incoming, or re- 
calling outside line call ringing to a specific 
UCD station. The call must be a tone ringing 
call. 
200.40 DO NOT DISTURB (DND) 
Placing a keyset in DND will eliminate incoming 
outside line ringing, intercom calls, transfers and 
paging announ&ments. A ringing station may go 
into DND to silence ringing. The attendant can 
override a station in DND. The station in DND can 
use the telephone to make normal outgoirig calls. A 
staiion can be denied this feature through program- 
niing. 
200.hl DTMF SENDING 
Each CO interface circuit for outside lines can be 
individually programmed to send DTMF (tone) or 
dial pulse signals. 
iOO.42 EMERGENCY TRANSFER . 
. . . Two Power Failure Transfer cards may be installed 
so tha? iq case 0f.a powerfailure, lip to’ 12 
CO’lines 
. . . 
. . 
can’ be ‘[email protected] 
. ‘tomer p’rtivided SLT’s. connected “i6, .~ecifi&f cus-‘..‘, 
1. . 
‘. 
. . 
200.43 END TO END SIGNALLING 
This feature indicates the capability of the system to 
accept DTMF tones from stations, send them 
through the public network and have them received 
at the distant end for computer access, or a variety 
of control functions or inward call completion at a 
distant switching system. 
200.44 EXCLUSIVE HOLD 
When a line is placed on Exclusive Hold, no other 
station in the system can retrieve this call. Hold may 
be programmed to be activated on the first or second 
depression of the Hold button. CO Lines while in a 
transfer hold are always placed in an Exclusive Hold 
condition. 
200.45 EXECUTIVE/SECRETARY TRANSFER 
There are four sets of Executive/ Secretary pairings 
available. When the Executive station is busy or in 
DND, the Secretary station will receive intercom 
calls and transfers. The Secretary station can signal 
the Executive in DND by using the Camp On feature. 
200.46 EXTERNAL NIGHT RINGING 
The system can’ be programmed so that CO lines 
marked for UNA will activate Loud Bell Control con-, 
tadt #l connect@ to an external ringing device when’ 
the system is placed into Night mode. A PFT is 
required to provide one LBC contact. 
200.47 FLASH 
Provides telephone users with the ability to termi- 
nate an outside call or transfer a call behind a PBX 
or Centrex and restore dial tone without hanging up 
the handset. A FLASH button is located on each 
key telephone. 
200.48 FLASH WITH SPEED DIAL 
A flash can be programmed within a speed dial 
number. When this is done, a pause will automat- 
ically be inserted before the remaining speed dial 
digits are sent. 
200.49 FLEXIBLE Al-fEND ANT 
Any.three Key.?elephones in ‘the system can be 
assigned as attendant stations. Thesestations will 
receive recalls ar@can place the system into Night 
Service.. The attendant stations must be either En- 
hanced or Executive stations. 
2OO.gO FLEXIBLE BUTTON ASSIGNMENT 
Each Key Telephwe has up to 16 flexible buttons 
(depending. on the key phone model .and system) 
which can .be individual/y prdgrgmme@ One’qf the 
fdl!owing severi operations can 
be .&lected’for.each 
bud&i: ., ‘.. ..‘. .: _’ ,_ ,:, ‘1.. ‘- 
Outside line. -Autbmatically accesses as- 
signed line. (Assigned in database) 
DSS/BLF. Automatically signal assigned sta- 
tion and provides BLF for off-hook and DND. 
(User programmable) 
Feature. Any feature with a dialing code (ie: 
Personalized Messages, Paging, Account 
Code, Call Park, Music, LCR, etc.) can be 
assigned to a flexible button. (User program- 
mable) 
Group Access. (ie: UC?, Voice Mail group pilot 
numbers) (User programmable) 
Speed dial. Automatically dials a Speed num- 
ber. (System, Station, Saved Number Redial, 
Last Number Redial) (User programmable) 
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							Hybrid Key Telephone System 
. 
Pooled group access. Some or all outside lines 
can be grouped; pressing this button accesses 
the highest numbered unused CO line in that 
group. (Assigned in database) does not answer the recall, a recall tone is sent to 
the attendant(s). 
. 
Loop. Used to answer a transferred call on a 
line for which a user does not have a button 
assigned. (Assigned in database) 
200.51 FORCED ACCOUNT CODES 
The 2446EX system allows the system to be ar- 
rangedso that station users’must entw.an account 200.58 INTERCOM CALLING 
The Starplus 2448EX system architecture allows 12 
intercom paths for internal traffic capability, 10 of 
these paths can be used by SLT’s. A station is 
reached on intercom by dialing the associated three- 
digit number. 
code before placing an outside call. .Account codes 
can also be used as a Traveling Class-of-Service to 
upgrade a restricted stations class-of-service for un- 
restricted dialing. Account codes must be entered 
before the call when forced. 200.59 INTEPCCM SIGNALING SELECT 
Users can ‘control the method by which they receive 
intercom calls and signals. A convenien? intercom 
signal switch is located on each Key Telephone for 
easy selection. The choices are: 
200.52 FORCED LEAST COST ROUTING 
WR) 
The systems may be programmed on a per station 
basis to force the use of LCR for outgoing accessing. 
This allows the system administrator to maintain 
greater control over dialing patterns and the lines 
used for placing outgoing CO calls. 
200.53 GROUP CALL PICK-UP 
Stations can be placed in one or more.of four pick-up 
groups. Stations within a group can pick up tone 
ringing intercom calls, recalling outside line ringing, 
or transferred outside line calls for another station in 
that group. 
. 
. 
. Handsfree (H)(upper position). The station 
user, upon hearing a tone burst and voice an- 
nouncement over the speaker, can reply hands- 
free. (Not available on Basic Electronic 
Telephone) 
:::-., 
1 
,I Tone Ringing (T)(center position). A standard 
tone ring notifies the party of an incoming inter- 
com call. The called party answers by lifting 
the handset or moving the switch to ttie hands- 
free (H) position or pressing the ON/OFF but- 
ton. 
200.54 HEADSET COMPATlBlLlTY 
The Starplus electronic key telephones are designed 
to allow the connection of an iridustry standard, 
electret mic compatible, modular headset. The user 
.connects the modular headset to the. handset jack 
on the telephone leaving the handset in.place. The’ 
‘... ,ON/OFF button on the key telephone i,s then used to 
.‘. ‘. activate .tJie ‘headset. . . 
s. 
. . 
.‘. Privacy (P)(lower position). The station user .’ 
receives .a burst of- tone and a voice an- 
nouncement over his/her speaker. .The micro- 
phone is deactivated for privacy. The called 
party must lift the handset or press the ON/OFF 
button to answer the call. (Or move the switch 
to the handsfree (H) position.) 
200.60 lAST:NUMBER REDIAL (LNR) 
Permits.the automatic redialing of the la$.telephone 
nu.mber dial+ on an outsside line. Up to 32 digits can 
,, be $oreij. Qutside. line q+ct[oq.of .,th6 +m.e line :. ‘: y 
~.&i~&au.~matic., .. : . ._ .i :’ ,.‘I’ 
_::... I ‘, 
200.55 HEARING AID COMPATIBLE... 
200.61 ‘. ‘LCD INTERACT& DISPLAY :‘: 
All Starplus Electronic key telephones and Star-plus 
Single Line Telephones are hearing aid compatible The optional 30 button Executive Key Telephone 
provides the user with visual indication of call status, 
in compliance with the FCC Part 15, section 66.316. 
Calls to and from other extensions, number dialed, 
This allows the telephone to be used in conjunction 
line used and camp-on are some of the features 
with users wearing hearing aids. 
displayed. 
200.56 HOLD PREFERENCE 
200.62 LEAST COST ROUTING (LCR) 
This allows either Exclusive or System hold as the 
primary hold on the first depression of the HOLD Allows the system to automatically select the least 
costly route available according to the number di- 
button, depending on programming. 
aled, the time of day/day of week, the class of service 
200.57 HOLD RECALL (COS) assigned to the station/trunk group priority 
level assianed 
When an outside call has been on Hold for a pro- 
grammable length of time, recall ringing tone is sent 
to the station placing the-call on Hold. If this station 
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200-I 1  
						

							Hybrid Key Telephone System STARPLUS@ 2448EX 
A. 
B. 
: 
, 
C. 
D. 
E. 
F. 
G. LCR 3-Digit Table 
This table is divided into 2 sections: “Leading 1” 
(“1” is dialed before the number) and “Non 
Leading 1” (no “1” is dialed before the number). 
This gives the system the ability to handle call 
routing in areas that require a “1” before a long 
distance number as well as in areas that do not 
require the “1”. 
LCR 6-Dig!t Table (Office Codes) 
The S-Digit Table can include 20 offii code 
maps. Each map can be programmed to route 
up to 800 office codes to one of the 16 possible 
route lists. Each map must be associated with 
a specific area code in the 3-Digit Table. Sev- 
eral different office code maps can be used with 
the same area code to provide additional rout- 
ing flexibility. 
Route List Tables 
Up to 16 different routes can be programmed. 
Each route can contain up to 4 route lists - one 
for each of the 4 time periods. Up to 7 CO line 
groups (routing choices) and their correspond: 
ing Insert/Delete Tables may be programmed 
within each route list. 
Insert/Delete Tables 
There are 20 Insert/Delete Tables. Up to 20 
digits, including pauses, can be inserted and up 
to 1.6 digits deleted. Digits can be inserted 
before or after the number dialed, .but can be 
deleted only from the. beginning of a number 
dialed. 
Weekly’Time Tables 
The .least costly route for a particular dialed 200.64 LOUD BELL CONTROL (LBC) 
Two sets of relay-controlled contacts are provided to 
connect external signaling devices (optional). Each 
set of contacts can be programmed to follow the 
and night ringrng signals of any station: day 
. : 
The first Loud Bell Control (LBC) contact also serves 
as the External Night Ringing control contact. Loud 
Bell Control Contacts (one each) are provided with, 
and require the installation of, a PFT unit.for each 
contact desired. (,Max 2) . .* ” . 
number may be different at different times of the 1.. 
day and on. different ,days of the week; .To 
200.65 MEET ME PAGE- 
,a&ommodate this situation, there are 2 Tim&.’ .‘: : Users may answera.page &-from any phone’inthe 
of-Day tables - -daily Stan Ttme Table~&d’. system by dialing $ ‘speciat code.: ‘The p&y ‘who. 1::. : 
. I 
‘Weekly Schedule Table. . ,initiated the page must remain off-hook. 
H. Default LCR Database 
In an effort to decrease installation and set up 
time usually associated with LCR a default LCR 
data base has been incorporated. The defauft 
LCR data base will provide basic routing for all 
local and long distance dialing. 
200.63 LOOP BUTTON CO LINE ACCESS 
A station not having a direct appearance for a CO 
line will receive transferred CO calls under the loop 
button: Only one call at a time carrbe’connected to 
a keyset on the loop button. If more than one loop 
button is on a key set, the loop buttons may be 
conferenced together. If all programmed Loop but- 
tons on a keyset are busy or have a CO call on hold, 
the party attempting to transfer a CO line to that 
station will receive busy tone and cannot transfer the 
call to that station. If a transfer is attempted, the CO 
line will recall the initiator immediately and the trans- 
fer recall timer will start. 
CO lines are also presented to a Loop when dialing 
out using LCR 
or when using speed dial to dial out 
and. the line chosen does not appear on the key 
station.’ 
The Weekly Time table determines which one 
of the 4 Routes LCR should use based on the 
Time-of-Day and Day-of-the-Week. 
Daily 
Start Time Tables 
The Daily Start Time tables allow the user to 
match the Time Periods discount structure to 
the carriers rate schedule. 206.66 MESSAGE 
WAITING 
Stations that are busy, unattended, or in DND can 
be left a message indication ty other stations in the 
system. 
Up to five messages can be left at one 
keyset. Upon return to the station, the user can 
press the flashing MSG WAIT button to ring each 
party in sequential order. 
Exception Tables 
This table is used to route operator assisted 
calls and any other calls which would use a I- 
or 2-digit number rather than a 3-digit area 
code. TONE 
A key station with a message,waiting can be re-  200.67 MESSAGE 
WAITING REMINDER 
minded at a timed interval with a tone. - 
 
200-f 2 
Issue 3, August 1991  
						

							sTARPLUS@ 2448EX 
Hybrid Key Telephone System 
200.68 MUSIC ON HOLD 
A music source, when connected to the system, 
provides music to all lines on Hold, parked calls, 
transferred calls and calls waiting to be answered by 
Uniform Call Distribution (UCD). 
200.69 MUTE KEY 
Pressing the MUTE button while in the speaker- 
phone mode or using the handset will disable the 
microphone but not affect the speech coming over 
the speaker or handset; 
Pressir?g the illuminated . . . 
‘MUTE button again will reactivate the microphone. 
200.70 NIGHT SERVICE 
A. 
B. 
C. 
. 
D. 
.: 
. 
Manual Operation 
The Attendant(s) can control the use of Night 
Mode manually by pressing the NIGHT (DND) 
button. An LED will indicate when the system is 
in Night Mode operation. 
Universal Night Answer (UNA) 
Incoming CO, lines can be programmed for 
Universal Night Answer (UNA). Stations which 
do not have access to a iine during the day can 
answer that line while the System is in the Night 
Mode by dialing a UNA code. 
Night Ringing Assignments 
Each CO line may be individual;; programmed 
for. Night ringi?g to other .staiions, to UCB 
groups, or Voice Mail gfoups. When the system 
is placed into night mode, manually or automat- 
ically, ringing will follow the night ringing assign- 
ments for each CO line. 
External Night Ringing 
The system can: be programmed so that CO -. ’ 
-lines marked for ,UNA .will activate Loud Bell 
Co.ntrql .wntact #.j conhecied. to a.~ &&rnal~ ,.: . . 
ringing de.vice when the ‘system is placed intb ” : ’ ” 
Night me.(Require$ a PFT wRBC) .‘, 
200.71 OFF-HOOK SIGNALING 
If a station has been programmed to receive direct 
outside line ringing and is busy on another call, that 
station will receive muted ring to indicate another call 
is ringing in. Additionally CO tails may be “camped- 
on” to a busy station and receive muted ringing. 
200.72 ON HOOK DIALING 
The Key Telephone user can place calls without 
lifting the handset. If the speakerphone is disabled, 
the handset must be lifted to converse. 
200.73 ON LINE PROGRAMMING 
Changes to the system data base with the exception 
of the LCR data base can be made without interrupt- ing normal system operation. Programming may be 
preformed using a key station terminal connected to 
the system (Sta 10) or via a external terminal either 
on-site or remotely. 
200.74 PAGING 
A. 
B. 
C. External Paging 
There is one external paging, zone optionally 
available in’ the system. External Paging re- 
quires a tivo-digif dialing code.. &ternal paging 
requires the APB Boaid and an externally pro- 
vided’amplifier and paging system. One (1) 
make and one (1) break contact are provided 
with the page zone on the APB Board. 
Internal Paging 
There are four internal paging zones available 
in the system. A station can be in any or all 
zones or in no zone at all. Stations not assigned 
to a page group can still make page an- 
nouncements, if allowed in station program- 
ming. Stations can be assigned to a page group 
in order to receive pages but not allowed to 
make page announcements. 
Paging Access Restriction 
200.75 . PAUSE h&lER.  Programming on a per-station basis, can deny 
any station the ability to make any type df page. 
When’dialing a speed number, ‘a timed pause be- 
tween’digit sending can be placed in the number. 
The length of this pause can be programmed in the 
system database. 
200.76 PBX DIALING CODES 
The System will allow five one or two-digit access 
codes Ro be entered into memory- When one of 
the$e @cles .is, :diafed; this .sigr#. the KSCl that ‘to11 . 
restrictiqn is to be:ap@ii’&‘ihk‘neA diai&d digits 
after the code. If one of these cod&s is not’ dialed, 
toll restriction does not apply. This allows the dialing 
of PBX extensions 10,11, 12, etc. This functions on 
lines marked as PBX type lines in programming. 
200.77 PERSONALIZED MESSAGES 
Each station (Key and SLT) can select a pre-as- 
signed message to be displayed on the LCD of the 
Key Telephone calling that station. There are ten 
possible messages which can be displayed: 
- VACATION 
- RETURN MORNING 
- RETURN AFTERhOON 
- RETURN TOMORROW 
- RETURN NEXT WEEK 
Issue 3, August 1991 
200-l 3  
						

							Hybrid Key Telephone System sTARPLUS@ 2448EX 
- BUSINESS TRIP 
- MEETING 
- HOME 
- ONBREAK 
- LUNCH 
200.78 PHONE BOX 
A Phone Box may be substituted for a telephone on 
a one for one basis. The phone box can be used to 
receive intercom announcements and also provide 
handsfree response. There is also a CALL button 
which will signal all stations programmed to receive 
phone box signalling (stations that have a pro- 
grammed DSS flex button for the phone box station). 
One of these stations can respond to this signal by 
pressing the DSS/BLF button or dialing the intercom 
number of the phone box station. Two way conver- 
sation is then possible. 
The Phone box also has a DND button that when 
enabled will blocking calls when privacy is needed. 
200.79 POOL BUlTON OPERATION 
The Pool Group Key is used primarily to access CO 
lines ttiat do not appear on a station so that outgoing 
calls may be made. Pooled group keys are associ- 
ated to CO line groups and may be programmed for 
use on any of the flexible line buttons that do not 
represent CO line appearances directly. Cb lines 
are accessed in descending order of priority starting 
with the highest numbered ava,ilable (not busy) CO 
line in a CO line group. 
Stations may have as many POOL buttons as their 
are CO line groups (7). Multiple POOL buttons for 
the same group are also allowed. 
. 
200.86 PREFERRED LINE ANSWER 
. 
A station with Preferred Line Answer can answer any . . 
: assigned,.outside; transferred, or recalling ‘iine; Ior 
:. . 
.‘.’ queue ca!lbacks’by tjftingthe hatidsetorpressing the . . 
ON/OFF button.- . 
200.81 PRIVACY RELEASE 
Privacy is insured on all communications in the 
system. If desired, the customer may elect to dis- 
able the Automatic Privacy feature. Thus allowing 
another station to join in on existing CO Line conver- 
sations. 
Privacy can be disabled in system programming on 
a system-wide basis, thus granting all stations the 
capability to join in on an existing CO line conversa- 
tion. 
200.82 PRIVATE LINE 
Private line programming allows certain lines to ring 
at a specific station only. When placed on Hold, 
these lines are active at the programmed station * .: 
: only. A private line can be transferred to other 
stations. 
200.83 PULSE-TO-TONE SWITCHOVER 
When commanded, the system will change the sig- 
naling on an outside line from dial pulse to DTMF 
(tone), allowing the use of common carriers behind 
a dial pulse outside line. This can be done manually 
when dialing, or can be stored within a speed dial 
number. 
200.84. ‘RANGE PROGR.h,itilrliG 
’ 
The Starplus 2448EX allows for range programming 
when programming Co lines and Stations. Range 
programming allows you to program all parameters 
alike for the entire range or you can change or modify 
a few items that will be copied to all members in the 
range. 
200.85 REMOTE ADMINISTRATION 
The Remote Administration feature allows author- 
ized personnel to access the administration pro- 
gramming via a terminal device (portable terminal 
device or personal computer with communications 
software package). 
The feature permits the review and entry of the 
customer database in the same mannei as via the 
telephone at “admin” extension 10. The terminal 
device can be connected directly to the RS232C 
connector on the CCU board, or can be accessed by 
a telephone modem linking the CCU’s RS232C c&r- 
nectar (via a CO line) to a remote location. 
200.86 kEMOTE SYSTEM MONITOR AND 
MAINTENANCE 
. 
A. Remote System.Moni!or a 
The Reniot,e.&lonitor.-feature pro.vides remote ‘.. 
t 
‘, access to the: installed ..system for. diagnostic 
; . purposes.. .These capabitities benefit Service ’ ; : . . . 
personnel enabling themrto. support the end 
user remotely. Different levels of access, via 
password, allows authcrized personnel to 
trace, monitor and “up-load” critical information 
directly from the system. This provides a more 
accurate means of acquiring system informa- 
tion that leads to a quick resolution of problems 
that may occur. This is all done without inter- 
fering with ongoing call processing or normal 
system operation, and in many cases may be 
performed without a site visit. An external mo- 
dem connected to the CCU RS232C is required 
for remote access. , 
Capabilities allowed and reserved for this “High ) 
level troubleshooting” in addition are: 
l Monitor Mode 
200-l 4 
Issue 3, August 1991