Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual

							~ARPLUS@ 2448EX Hybrid Key Telephone System 
1 
SYSTEM PARAMETERS (Cont’d) 
610.9 PAGING TlMEOUT TlMER 
Programming Steps 
If this timer is to be changed: 
A. Press PUSH and dial [09]. The following mes- 
sage is shown on the display phone: Description 
Determines the maximum length of a page an- 
nouncement (internal, external or All Call). The sys- 
tern will automatically disconnect the page at the end 
of this time unless the person making the page has 
already hung up. 
Default: Default is 15 seconds and is variable from 
01 to 60 seconds. 
B. Enter two digits on the dial pad. 
C. Press HOLD button. Display will now update. A 00 entry disables the timer and pages will not be 
limited in length. 
Related Programming: Station Attnies for allow- 
in9 stations access to the system paging resources. 
610.10 CO RING DFTECT TIMER 
Programming Steps 
If this timer is to be changed: 
A Press PUSH and dial [i 01. The following mes- 
sage is shown on the display phone: Description 
This timer controls the time necessary to detect an 
outside line as ringing into the system. 
Default: Default is 3 (hundred milliseconds) and is 
variable from 2 to 9. There is no 0 or 1 entry. 
B. Enter one diiit on the dial pad. 
C. Press HOLD button. Display will now update. 
Issue 3, August 1991 610-5  
						

							Hybrid Key Telephone System sARPLUS@ 2448EX 
SYSTEM PARAMETERS (Cont’d) 
610.11 HOLD PREFERENCE 
Programming Steps 
If this feature is to be changed: 
A Press FLASH and dial [I I]. The following mes- 
sage is shown on the display phone: 
B. To make a change, press the top left button in 
the flexible button field. It will toggle on and off 
with each depression. 
l LED off = Exclusive Hold 
l LEDon =SystemHold 
C. Press HOLD button. 
610.12 AUTOMATIC PRIVACY 
Programming Steps 
If this feature is to be changed: 
A. Press RASH and dial [12]. The following rnes- 
sage is shown on the display phone: 
B. To make a change, press the top left button in 
the flexible button field. tt will toggle on and off 
with each depression. 
. LEDoff=no 
l LED on 3: yes 
C. Press HOLD button. 
Description 
The system may be programmed to have either 
Exclusive or System Hold preferred. If Exclusive 
Hold is preferred, the user will press the HOLD 
button once for Exclusive Hold and twice for System. 
Hold. If System Hold is preferred, the user will press 
the HOLD button once for System Hold and twice for 
Exclusive Hold. 
Refer to System Timer programming for recall times 
for both System and Exclusive Hold. 
Default: Defautt is System Hold. 
Related Programming: System Hold Recall Timer 
and Exclusive Hold Recall Timer for setting the 
appropriate recall timers. - 
Description 
If desired, the system can be programmed to elimi- 
nate CO tine privacy, allowing another station to join 
in on existing outside line conversations. If privacy 
is disabled and a station joins an existing call, both 
parties will hear an alert tone. 
If privacy is eliminated, only one other station may, 
join in on an existing conversation. 
Default: By Default, all calls are private. 
I NOTE 
A decrease in volume may occur after a 
station joins an existing conversation 
6104 Issue 3, August 1991  
						

							sTARPLUS@ 2448EX 
Hybrid Key Telephone System 
SYSTEM PARAMETERS (Cont’d) 
610.13 EXTERNAL NIGHT RING 
Programming Steps 
If this feature is to be changed: 
A Press RASH and dial [13]. The following mes- 
sage is shown on the display phone: 
6. To make 
a change, press the top left button in 
ttre flexible button field. tt will toggle on and off 
with each depression. 
. LEDoff-no 
l LED on = yes 
C. Press HOLD button. 
610.14 AlTENDANT OVERRIDE 
Prooramming Steps 
If this feature is to be changed: 
A Press RASH and dial [14]. The following mes- 
sage is shown on the display phone: 
B. To make a change, press the top left button in 
the flexible button field. tt will toggle on and off 
with each depression. 
. LEDoff=no 
l LEDon=yes 
C. Press HOLD button. Description 
When thii feature is set to yes, it activates external 
night ring through the loud bell 1 contacts. When 
outside lines are marked UNA, ringing will activate 
LBC 1 when an incoming call occurs on those lines 
during night service. 
Defauft: By default this feature is set at no. 
Related Programming: Loud Bell Assignments; 
CO tine Attributes for assigning UNA status to a CO 
tine(s). 
Description 
When thii feature is set for yes, it allows the atten- 
dant with DSS/DLS Map 1 or Map 3 to override a 
busy station or a station in DND. 
Default: By defautt this feature is set at no. 
Related Programming: Attendant Assignments for 
designating a station as an Attendant: Station Attrib- 
utes forthe ID of a DSS unit as Map 1 (ID 1) or Map 
3 (ID 3). 
NOTE Attendant override will function 
ONLY when 
a station assigned as an Attendant has a DSS pro- 
grammedas Map 7, Map3, ora ifexbuffonassiined 
as Attendant Override. 
Issue 3, August 1991 610-7  
						

							.- 
! Hybrid Key Telephone System sTARPLUS@ 2448EX 
SYSTEM PARAMETERS (Cont’d) 
610.15 A-ITENDANT STATION 
Programming Steps 
If Attendant Stations are to be changed: 
A. Press FLASH and dial [15]. The following mes- 
sage is shown on the display phone: 
B. Enter up to three (3) two-digit station number(s) 
on the dial pad. 
C. Press HOLD button. 
610.16 LOUD BELL CONTROL 
Programming Steps 
If this feature is to be assigned: 
A. Press RASH and dial [16]. The following mes- 
sage is shown on the display phone: 
B. Enter a 0 or a 1 to indicate if a station or a CO 
line is being assigned the contacts. 
0 = station (S) (10-57) 
1 = CO line (A) (01-24) 
C. Enter two-digit station numbers or two digit CO 
line numbers. 
D. To program another station or CO line, repeat 
from step b. 
E. Press HOLD button. Description 
The system will identify an attendant station for the 
purpose of receiving recalls and activating night 
service. The system can have up to three atten- 
dant(s) programmed. 
Default: By default, Station 10 is assigned as atten- 
dant. 
Entering two pounds [#I#] will remove that attendant 
assignment or different station numbers can be pro- 
grammed. 
Related Programming: System Hold Recall Timer; 
Exclusive Hold Recall Timer: Call Park Recall Timer; 
Attendant Recall Timer; Attendant Override. 
. 
Description 
Two contacts are available to be assigned either as 
Loud Bell Control or as CO Line Control. 
A Loud Bell Control contact can be assigned to any 
station and will follow the ringing assignments of that 
station including tone ringing intercom, and trans- 
ferred CO lines. 
Remember to assign ringing to any station pro- 
grammed for LBC. 
A CO tine Control contact can be assigned to any 
CO line. When assigned as CO tine Control, the 
contact will be “closed” for the duration of the CO 
Line connection. 
Contact #I, when programmed as a Loud Bell Con- 
trol, will also provide External Night Ringing for CO 
lines marked to have UNA during the night mode. 
Entering [###I will remove an assignment, 
Default: By default, no stations or CO lines are 
assigned. 
Related Programming: External Night Ringing for 
assigning LBC #1 as the Night Ringing Control de- 
vice. Also refer to CO Line Programming for UNA 
assignment. I 
610-6 
Issue 3, August 1991  
						

							STARPLUS@ 2448EX 
Hybrid Key Telephone System 
SYSTEM PARAMETERS (Cont’d) 
610.17 PBX DIAIJNG CODES 
Programming Steps 
If PBX Dialing Codes are to be assigned: 
A Press FLASH and dial [I 7j. The following mes- 
sage is shown on the display phone: Description 
Five one or two-digit PBX access codes can tie 
programmed into memory. When dialed, these 
codes signal the system so that toll restriction is 
applied at the next dialed digit. When a single digit 
be followed by the pound 
To delete an entry, enter two pounds [##I and press 
B. Enter two digit code numbers, one right after 
the other, on the dial pad up to a maximum of 
ten digits. 
C. Press HOLD button. Lines must be programmed as PBX lines before 
these codes will apply. 
Default: By default no codes are assigned. 
Related Programming: CO tine Attriies for as- 
signing a CO tine(s) as PBX Line(s). 
610.18 EXECUTIVUSECRFTARY PAIRS 
Programming Steps 
If Executive/Secretary pairs are to be assigned: 
A Press FIASH and dial [18]. The following mes- 
sage is shown on the display phone: 
B. The top left button in the flexible button field will 
be lit indicating the first pair may be pro- 
grammed. 
C. Enter the twodgit Executive station number. 
D. Enter the twodgit Secretary station number. 
E Press HOLD button. 
F. To program a second pair, press the second 
button in the flexible button field and enter 
station numbers as in steps c., d., and e. 
G. To program a third pair, press the third button 
in the flexible button field and enter station 
numbers as in steps c., d., and e. 
H. To program a fourth pair, pressthefourth button 
in the flexible button field and enter station 
numbers as in steps c.. d., and e. Description 
There are four Executive/Secretary pairs available. 
When an Executive station is busy or in DND, inter- 
com calls and transfers will be automatically routed 
to the designated Secretary. 
The assigned secretary may, however, Camp-On to 
the Executive Station when the station is busy or in 
Do-Not-Disturb. 
There can be only one pairing of stations, with no 
duplicates. You cannot pair Executive 10 to Secre- 
tary 11 and then pair Secretary 11 to Executive 10. 
You can have the same Secretary station for more 
than one Executive station (11 to 15 and 12 to 15). 
An entry of four pounds [####I will remove the as- 
signments. Individual pairs may be changed by 
pressing the associated flexible button. 
issue 3, August 1991 
610-9  
						

							Hybrid Key Telephone System sTARPLUS@ 2446EX 
610.19 UNIFORM CALL DISTRIBUTION (UCD) 
A. UCD Group Programming 
Programming Steps 
If UCD Groups are to be assigned: 
1. Press RASH and dial [19]. The following mes- 
sage is shown on the display phone: 
Where: 
AAA= Attemate UCD Group Assignment 
BBB= UCD Overflow Assignment 
#//I= UCD Station(s) Assignment(s) --- - 
2. The top left button’in the flexible button field will 
be lit for programming UCD group 890. To 
change UCD groups or enter further UCD 
groups (891 to 897), press the appropriate flex- 
ible button and perform the following proce 
dures. Description 
There can be eight UCD groups of no more than 
eight stations each. The UCD groups use a pilot 
hunting technique. If the pilot number is dialed, the 
assigned stations in that UCD group are searched 
for the station which has been in an idle condition for 
the longest period of time. 
Each UCD Group may have an assigned Alternate 
UCD Group, an Overflow station and up to eight 
stations as UCD members. The two system RAN 
ports (tables) may also be referenced on a per UCD 
group basis. 
While programming UCD Groups, the flexible but- 
tons are mapped as follows: -- --- 
Default: By default, UCD Group Tables are empty. 
Related Programming: UCD Timers for setting 
ringing, Message Interval Timer, Overflow, and 
Wrapup Timers, Sec. 610.33; BAN Table program- 
ming for assigning PAN device ports and message 
times, Sec. 610.34. 
. . 
B. Alternate UCD Group Assignment 
Programming Steps 
To program an alternate group: 
1. Press the ALT flexible button (Button #9). 
2. Enter the three-digit pilot number (890 to 897) 
of the desired alternate UCD group. 
3. Press the HOLD button to enter data. Description 
ALT. An attemate UCD group can be programmed 
so that if no station in one group is available, the 
alternate group will be checked for an available 
station. This provides a means to chain or link UCD 
groups together. 
To delete an Alternate UCD Group, press the pound 
key three times [##I] and press the HOLD button. I 
610-10 Issue 3, August 1991  
						

							*AFtPLUS@ 2448EX Hybrid Key Telephone System 
UNIFORM CAU DiSTRiBUTiON (Cont’d) 
C. Overflow Station Assignment 
Programming Steps 
To program UCD Overflow station: 
1. Press the OVR flexible button (Button MO). 
2. Enter the three-digit station number (10 to 57) 
to designate the UCD Groups overflow station. 
3. Press the HOLD button to enter the data. 
D. UCD Station Assignment(s) 
Programming Steps 
To program stations into a UCD group: 
1. 
2. 
I 
3. 
Press the STA flexible button (Button #1 1). 
Enter the three digit station numbers of the 
stations in the UCD group in the order in which 
they will be checked. A maximum of eight sta- 
tions may be entered. 
Press HOLD button. 
E. Recorded Announcement Assignment(s) 
Programming Steps Description 
To program a Recorded Announcement: 
1. Press the RAN flexible button (Button #12). 
2. Enter one of the following digit sequences: 
1 = RAN port specified in Table 1 will be used. 
2 = RAN port specified in Table 2 will be used. 
1,2 = Port 1 will answer the call; port 2 will 
provide 
a subsequent message. 
2.1 
= Port 2 will answer the call; port 1 will 
provide 
a subsequent message. RAN. An optional Recorded Announcement device 
may be connected to the system to provide an 
announcement if all stations in a UCD group are 
busy. Two ports in the system may be assigned to 
provide a path to a Recorded Announcement device. 
Incoming CO Callers will only be answered and 
muted to the Overflow assignment if a RAN Table is 
assigned. 
To erase Recorded Announcement(s), press the 
pound key two times [#II] and press HOLD. 
Refer to RAN Announcement Table programming 
(Sec. 610.34) for further information regarding each 
RAN Table. Description 
OVR. When an overflow station is assigned, callers 
that have remained in queue for a specified amount 
of time will be muted to the assigned overflow sta- 
tion. The overflow station may not be one of the UCD 
group stations. Only CO calls transferred to a UCD 
group will overflow to the overflow station when RAN 
tables have not been assigned. 
To delete an Overflow Station, press the pound key 
two times [##I] and press the HOLD button. 
Description 
STA. Any type of station (excluding DSS’s and 
phone boxes) may be entered asvalid UCD stations. 
Calls will be touted to station in the order they are 
entered for the first round of calls only. After that the 
calls are routed to stations based on On-Hook time. 
The station with the longest On-Hook time will re- 
ceive the next call. 
lf a speciftc station number is dialed, only that station 
is rung; no distribution will be done if that station is 
bw- 
To erase all stations, press the pound key two times 
[##I and press HOLD. 
issue 3, August 1991 610-11  
						

							Hybrid Key Telephone System STARPLUS@ 2448EX 
610.20 STATION MESSAGE DETAIL RE- 
CORDING (SMDR) 
A. SMDR Programming 
Programming Steps 
If Station Message Detail Recording is to be used: 
1. Press FLASH and dial [20]. The following mes- 
sage is shown on the display phone: 
To program SMDR features, use the flexible 
button(s) as defined in the following proce 
dures. 
The SMDR, TYPE, PRINT, and ACC buttons 
toggle on and off. 
After all entries are made, press the HOLD 
button to accept the data. 
B.’ SMDR Enable/Disable 
Programming Steps 
1. Press the SMDR flexible button (Button #l) to 
enable/disable this feature. 
l LED ON = SMDR is enabled 
l LED OFF = SMDR is disabled 
2. Press HOLD button to accept the data. 
C. Long Distance/Local Assignment 
Programming Steps 
1. Press the TYPE flexible button (Button #Q) to 
determine the type of calls to be recorded. 
l LED ON = Long Distance is enabled 
l LED OFF = All Calls is enabled 
2. Press HOLD button to accept the data. Description 
The Starplus 2448EX Key Telephone System can 
provide SMDR output to either the standard RS232C 
connector on the CCU or to the optional RS232C 
connector allowed for on the APB Board. When 
SMDR is desired, the following system-wide pa- 
rameters will determine how the SMDR information 
will be reported. 
When programming SMDR features, the flexible 
buttons are mapped as follows: 
Related Programming: PBX Dialing Codes that 
may affect SMDR, (Sec. 610.17). SLT Receiver 
Timer (Sec. 610.38), Station Class of Service, (Sec. 
630) and Toll Tables (Sec. 640). Also referto Section 
800 for CCU switch settings to determine which 
RS232C port SMDR information will appear. 
Description 
A call accounting device can be installed allowing 
the system to track calls by outside line number, 
number dialed, time of day, date, station that placed 
or received the call, and duration of the call. 
Refer to Sec. 610.38 for further instruction regarding 
the relationship between SLT Receivers and SMDR- 
Default: By default, SMDR is not enabled. 
Description 
The system can be set to record either all outgoing 
calls or only outgoing long distance calls. Long Dis- 
tance calls are defined as either beginning with a ‘1’ 
or ‘0’ or containing 8 or more digits. Incoming calls 
are only recorded if TYPE is set for all calls. 
Default: By defautt, the system is set to record long 
distance (LD) calls only. 
610-12 Issue 3, August 1991  
						

							sTARPLUS@ 2448EX Hybrid Key Telephone System 
STATION MESSAGE DETAIL RECORDING 
(Cont’d) 
D. Character Print Assignment 
Prograrnminq Steps 
1. Press PRINT flexible button (Button #3) to de- 
termine the print format of SMDR records. 
l LED ON = 80 Charader is enabled 
l LED OFF = 29 Character is enabled 
2. Press HOLD button to accept the data. Description 
The system can be programmed to print indiiicfual 
SMDR records in either a 1 -line 80 character format 
or a 34ine 28 character format. 
Default: By default, the 1 -line 80 character format is 
selected. 
E. Baud Rate Assignment 
Programming Steps 
1. Press the BAUD flexible button (Button #4) to 
determine the baud rate for SMDR records and 
data base prfntouts. 
2. Enter a one-digit number for the baud rate. 
I= 300 baud 
2= 1200baud 
3 = 4800 baud 
3. Press HOLD button to accept the data. Description 
The baud rate for the RS232C port located on the 
CCU can be set for 300 baud, 1200 baud, or 4800 
baud. 
Default: By defautt, the baud rate is 4800. 
F. Account Codes - Forced 
Programming Steps 
1. Press ACC flexible button (Button #5) to deter- 
mine whether the use of Account Codes will be 
forced or optional. 
l LED ON = Account Codes are forced 
l LED OFF = Account Codes are optional 
2 Press HOLD button to accept the data. Description 
The system can force the use of account codes on 
all restricted calls. Once an account code has been 
entered, the station is not subject to Class of Service 
restrictions. Stations are not forced to enter an ac- 
count code for calls allowed by station Class of 
Service assignments. However, account codes ar,rz 
forced when dialing a number that is restricted by 
Class of Service assignments. By entering an ac- 
count code the station’s class of service is raised to 
that equal to COS 1. 
Default: By default, the system does not force the 
use of account codes. 
Issue 3, August 1991 610-13  
						

							Hybrid Key T818phOn8 astern 
SARPLUS@ 2446EX 
SYSTEM PARAMETERS (Cont’d) 
610.21 SET ADMIN. PASSWORD 
Programming Steps 
If this feature is to be assigned: 
A Press FLASH and dial [21]. The following mes- 
sage is shown on the display phone: 
6. Enter four digits between 0000 and 9999. 
C. Press HOLD button. 
610.22 DIAL PULSE PARAMETERS 
Programming Steps 
If this feature is to be assigned: 
A Press FLASH and dial [22]. The following mes- 
sage is shown on the display phone: 
B. To program dial pulse features, use the flexible 
button(s) as follows: 
C. The buttons toggle on and off: 
l LED on = 60/40 (RAT), 1Opps (SPD) 
l LED off = 66/33 (RAT), 2Opps (SPD) 
D. Press HOLD button. Description 
The password used to enter customer database 
programming can be individualized by each cus- 
tomer. This allows the system administrator to block 
unauthorized personnel from entering 
database 
admin. 
Care should be taken when changing the 
programming password so not to “k&out” 
authorized personnel that may prevent or 
delay them from making necessary pro 
gramming changes. 
Default: By default, the numbers 2366 (ADMN) are 
assigned. 
Description 
By default all lines are DTMF (tone) signaling. If 
outpulsing is required, the individual outside line 
must 
be programmed for pulse. Refer to CO line 
programming section. The break/make ratio and the 
dial speed can be programmed at this time. 
Default: By default the bre&make ratio (RAT) is 
set at 60/40 but can be changed to 66/33. 
Default: By default, the dialing speed (SPD) is. 
1 Opps but can be changed to 2Opps. 
Related Programming: CO Line Attributes (Flash 
40); Dial Pulse/DTMF programming. 
NOTE: This program code is only used when an 
outside (CO) line has been programmed for dial 
pulse. 
610-14 
Issue 3, August 1991