Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual

							sTARPLUS@ 2448EX Hybrid Key Telephone System 
VOICE MAIL GROUPS (Cont’d) 
c. ‘Leave” Mail Index Entry 
Programming Steps 
To specify the “Leave” mail index (outpulsing table) 
to be accessed by a Voice Mail group: 
1. Press the L flexible button (Button #I 0). 
2 Enter the one-digit outpulsing table number 
(O-7) on the dial pad. 
3. Press the HOLD button to enter the data. Description 
L The leave” mail index specifies the outpulsing 
Table where the “in-band” digits required to connect 
a caller, forwarded into Voice Mail, to the called 
stations mail box are stored. Refer to Sec. 610.37 
for programming entries into an outpulsing table. 
To delete a “Leave” mail index entry, enter one 
pound [#I on the keypad and press the HOLD button. 
D. 
‘Retrieve” Mail Index Entry 
Programming Steps 
- To program the “Retrieve” mail index (outpulsing 
table) to be accessed by the Voice Mail group: 
1. Press the Fl flexible button (Button #l 1). 
2. 
Enter the one-digit outpulsing table number 
(O-7) on the dial pad. 
3, Press the HOLD 
button to enter the data. Description 
FL The ‘Retrieve” mail Index specifies the 
outpulsing 
table where the ‘In-band” digits required to connect 
a station user to their own mail box are stored. Refer 
to Sec. 610.37 for programming entries into an out- 
pulsing table. 
NOTE: In order for the Starplus 2446E.X System to 
send the Station Mentification digits (station three 
digit extension number), a “Leave” and a Wetrieve” 
table must be referenced when assigning Voice Mail 
groups. However, the leave” and Wetrieve” out- 
pulsing Tables (Sec. 610.37) can be empty (no 
entries in the referenced table). 
To delete a ‘Retrieve” mail index entry, enter one 
pound [#I on the keypad and press the HOLD button. 
E. Voice Mail Station Assignment(s) 
Programming Steps 
To program the stations in the Voice Mail group: 
1. Press the STA flexible button (Button #12). Description 
2. 
Enter the two-digit station numbers. A maxi- 
mum of eight SLT stations may be entered. 
3. Press the HOLD button to enter the data. Up to eight (8) SLT port extension numbers may be 
programmed into a Voice Mail group. 
The ports will be designated as two-way ports by 
directing calls to any one 
of the ports and allowing 
any one of the ports (or all ports) to be used as VM 
out-dial an&or VM notify ports. 
A flexible button may be programmed with a Voice 
Mail group pilot number. This button will then act as 
a DSS for that Voice Mail group when pressed and 
also serves as the message waiting indication for 
that VM group. 
issue 3, August 1991 61 O-25  
						

							vy-H#i%melephone System sTARPLUS@ 2446EX 
610.37 VOICE MAIL OUTPULSING TABLE 
A. Voice Mail In-Band Signaling: 
Programming Steps 
If Voice Mail In-Band signalling is to be used: 
1. Press FLASH and dial [371. The following mes- 
sage is shown on the display phone. 
2. 
3. 
4. 
5. Where: 
y = the table index (O-7) 
x = entered digits (O-9, #, 
l , Pauses) 
Dial [O]-[7l for the y value (the table number 
entry of the voice mail entry you want to pro- 
gram). 
Dial one of the following, if required: 
0 = if a prefix is required 
1 = if a suffii is required 
# = if entry is to be deleted 
Enter up to 12 digits required including ‘*’ and 
‘#‘. TRAN button = pause. 
Press the HOLD button. Display will now up- 
date. Description 
Entries into one of theeight (8) Voice Mail Outpulsing 
Tables determine the In-Band signaling required for 
“Retrieving” messages (allows for stations to pick up 
mail) and leaving” messages (allows stations to 
leave messages in voice mail). 
Build a table (“0” for example) for any additional 
digits other than the Station Extension Number 
(Voice Mail Box Number)needed for a caller to leave 
a message in a station’s mailbox. (“Leave”) 
Build another table (Y” for example) for any addi- 
tional digits needed for a mailbox holder to retrieve 
a message (“Retrieve?. 
NOTE: Enfties are 
not required in the Outpdsing 
Table, however a table must be referenced when 
setting up the Voice Mailgroups (FLASH 36) for both 
Leave and Retrieve data fiekk, if In-Band signaling 
is desired. 
Related Programming: Voice Mail Group program- 
ming, In-band digits sent on incoming CO Calls. 
Flex button 12 can be used to display the entries in 
the voice mail outpulsing table. Each depression of 
the button will advance the user, one entry at a time, 
through the table. 
61 O-26 Issue 3, August 1991  
						

							_ - 
sTARPLUS@ 2448EX Hybrid Key Telephone System 
. . 
VOICE MAIL OUTPULSING TABLE (Cont’d) 
B. Voice Mail Disconnect Table: 
Programming Steps Description 
1. 
2. 
3. 
4. Dial (81 for Table 8 (the table number used for 
the Voice Mail disconnect signal). 
Dial [0] for prefix. (required) 
Enter up to 12 digits which will be used for the 
disconnect signal, including ‘*’ and ‘W. TFtAN 
button = pause. 
Press the HOLD button. Display will now up- 
date. 
.-, 
To avoid Voice Mail ports from being tied up as a 
result of CO line callers abandoning the call or not 
exiting the VM system properly, a disconnect signal 
can be programmed into the 2448EX system to 
notify the VM system that a call has been aban- 
doned. This is accomplished through “in-band” sig- 
naling. lf a CO disconnect signal is detected, the 
2448EX will send a series of DTMF digits pro- 
grammed in the Voice Mail disconnect table (out- 
pulsing table eight (8)) to the Voice Mail port. Thii 
can be any digit stream up to 12 digits including - 
and Y!“. This table will serve all eight voice mail 
groups. These digits are not used as a result of an 
internal station disconnecting from Voice Mail. In 
this case silence is provided for a short period fol- 
lowed by busy tone. This method is also used for 
CO lines when the VM disconnect table is empty. 
The 2448EX system will provide Loop Supervision 
monitoring while a CO call is connected to a port 
designated as Voice Mail. 
Default: By default programming there are no en- 
tries in the disconnect table (table eight (8)). 
NOTE: Loop supervision must be enabledon the CO 
lines (in CO line programming) in order for VM 
disconnect feature to operate. 
issue 3, August 1991 61 O-27  
						

							-5Y 
--  
/ 
SECTION 620 
1 
CO LINE ATTRIBUTES PROGRAMMING ’ 
620.1 CO LINE PROGRAMMING 
Programming Steps Description 
If the system is in the programming mode, continue 
using program codes. If starting to program here, 
enter the programming mode. If the system is in the 
programming mode, continue using program first 
(Refer to Paragraph 600.3). 
If any CO line features are to be changed: 
A Press FLASH and dial [40]. The following mes- 
sage is shown on the display phone: 
Program button 12 (SLCT) will be lit. Enter a 
four digit number for the range of lines being 
programmed. If only one line is being pro- 
grammed, enter that number twice (0101). 
Press HOLD button. The following message is 
shown on the display phone to indicate current 
programming of that line or group of lines. 
Where: 
####= The CO tine Range being programmed. 
Y= UCD Group pilot number last digit (O-7) This section describes the procedures and steps 
necessary to program CO Line attributes. When 
entering the CO tine attributes portion of the data 
base the programmer may decide to 
enter infonna- 
tion for either a range of CO lines or one specific CO 
Line. 
Range programming allows the programmer to 
change a specifc parameter or a few parameters for 
an entire range of CO Lines leaving intact the re- 
maining data fields that do not require change. 
Those data fiekis will continue to operate with the 
previously programmed data. For example if CO 
lines are programmed into several CO line groups 
with different Class of service etc... but it is desired 
to enable Loop Supervision (SUPV) on all CO tines 
the programmer may enter as the range ALL CO 
lines (01-24) and enable loop supervision, then exit 
programming. This will enable loop supervision for 
all CO lines leaving intact the various CO line group 
programming and COS data for the range. 
The buttons on the key telephone are defined as 
shown below when entering the CO Line Attribute 
programming. 
- Button #lO (PWD) will take you to the next 
higher CO line. 
- Button #l 1 (BACK) will take you to the next 
lower CO line. 
Note: CO Line Ringing Assignments are pro- 
grammed as part of Station Rex Button Program- 
ming. 
Issue 3, August 1991 620-l  
						

							I -- Hybrid Key Telephone System BARPLUS@ 2448EX 
CO LINE PROGRAMMING (Cont’d) 
A. DTMF/Dial Pulse Programming 
Programming Steps 
1. Press the DTMF flexible button (Button #I). 
l LED on = DTMF enabled 
l LED off= Dial Pulse enabled 
2. Press the HOLD button to enter data. 
B. CO/PBX Programming 
Programming Steps 
I. Press the CO flexible button (Button #I2). 
l LED on = CO type is enabled 
.* LED off= PBX is enabled 
2. Press the HOLD button to enter data. 
C. UNA Programming 
Programming Steps 
1. Press the UNA flexible button (Button #3). 
l LED on = UNA is enabled 
l LED off= UNA is disabled 
2. Press the HOLD button to enter data. Description 
DTMF. Each indiiidual outside line can be pro- 
grammed to be either DTMF (tone) or dial pulse. 
When a line is assigned as dial pulse, you can 
program the break/ make ratio and dial speed. 
Default: By default, all are set for DTh4F. 
Related Programming: Refer to Dial Pulse pa- 
rameter (Sec. 610.22) and Ring Detect Timer (Sec. 
610.10). 
Description 
CO: Eachindiiidual outside line connected to the 
system may be programmed as either a CO or PBX 
line. Also use the PBX mark when identifying Cen- 
trex lines. 
Default: By defautt, all lines are CO. 
Related Programming: Refer to PBX Dialing 
Codes (Sec. 610.17), Ring Detect Timer (Sec. 
610.10, and Flash Timer later in this section. 
Description 
UNA. If a line is marked UNA, this activates night 
service answering of incoming calls on this line by 
stations not normally assigned access to the line(s). 
The station must have a direct co appearance or a 
loop key assigned to do this. Lines marked as UNA 
will also activate Loud Bell Control Contact #I when 
in the night mode if External Night Ringing is set to 
yes. 
Default: Default is yes. 
Related Programming: Refer to External Night 
Ring (Sec. 610.13), and Loud Bell Control (Sec. 
610.16). 
620-2 
Issue 3, August 1991  
						

							sTARPLUS@ 2448EX Hybrid Key Telephone System 
CO LINE 
PROGRAMMING (Cont’d) 
0. 
1. 
2. 
3. 
E. 
1. 
2. 
3. 
Loop Supervision Programming 
Programming Steps 
Press the SUPV flexible button (Button #4). 
Enter a onediiit timer value on the dial pad 
between 1 and 9 which corresponds to 100-900 
msec. 
Press the HOLD button to enter data. Description 
SUPV. Loop supervision is used primarily with 
DISA, Voice Mail/Auto Attendant and with unsuper- 
vised conference applications. A provides the sys- 
tern with the ability to detect when loop current has 
been broken and an outside line is no longer being 
used. (To determine timer value for loop supervision, 
consult your local serving central office for type and 
duration of loop supervision signal.) 
It is recommended that Loop Supervision be en- 
abled, especially when connecting a Voice Mail 
or 
Auto Attendant to the 2446EX System. 
Default: By default, loop supervision is disabled for 
all CO tines. 
Related 
Programming: Conference Timer (Sec. 
610.7), DISA programming (see below), Voice Mail 
programming (Sec. 610.36 and 610.37). 
DISA Programming 
Proorammino Steps 
Press the DISA flexible button (Button #5). 
l LED on = CO lines set for DISA 
l LED off= DISA is disabled 
Enter a one-digit value to indicate type of DISA 
desired. 
l= 24 hour 
% Night only 
33, no DISA (disable DISA) 
Press the HOLD button to enter data. Description 
DISA. A line can be assigned as a DISA line during 
night se&e only or on a 24 hour basis. 
A maximum of three DISA lines can be programmed 
into the system. A DISA access code can also be 
programmed. Incoming DISA callers may dial any 
valid internal station or access outside line groups. 
DISA callers will be subjected to the Class of Service 
placed on the line accessed for outdialing. lt is 
recommended that Loop Supervision be enabled 
when setting up DISA line(s). The Conference 
Timer (see Sec. 610.7) also allows the system ad- 
ministrator to control the length of time a DISA caller 
is allowed after establishing 
a Trunk-to-Trunk” call. 
After expiration of the Conference Timer, a tone will 
be presented to both DISA parties, then one minute 
later the system will automatically release both 
trunks. The Conference Timer does not affect or 
control a DISA-to-Station call. 
Default: By defautt, there are no outside lines as- 
signed as DISA lines. 
Related Programming: Conference Timer (Sec. 
610.7, DISA Access Code (Sec. 610.24), Loop Su- 
pervision (see above), CO Line Class of Service 
(later in this section), TollTables (Sec. 640). 
Issue 3, August 1991 629-3  
						

							t -. --~ 
i Hybrid Key Telephone System sTARPLUS@ 2448EX 
CO UNE PROGRAMMING (Cont’d) 
F. Flash Timer Programming 
Programming Steps 
1. Press 
the FLASH flexible button (Button #6). 
2. Enter a two-digit timer value between 01-20 
which 
corresponds to 1 OOmsec-2 seconds. 
3. Press 
the HOLD button to enter data. 
G. Line Group Programming 
Prorrramming Steps 
1. Press the GROUP flexible button (Button #7). 
2. Enter a one-digit value between l-8 which cor- 
responds to Groups l-8. 
3. Press 
the HOLD button to enter data. Description 
FLASH. flash is a programmable opening on a line 
for signaling. When using an outside line, flash 
allows a user to obtain new dial tone without losing 
the line. This is particularly useful behind a PBX or 
Centrex. Each individual CO line can be pro- 
grammed for a flash time. 
Default: Default is 10 (1 .O seconds) and is variable 
from 01 to 20 (1OOmsec. to 2 seconds). 
Related 
Programming: CO/PBX programming. 
Description 
GROUP. Eight line groups are available for CO line 
assignment. Groups should be assigned according 
to type (local, FX, WATS, etc.) Line group 0 is used 
for programming a line(s) as a private line. 
Line Grouping affects Line Queuing, Pooled Group 
access (Pool Buttons), Speed Dial, and LCR fea- 
tures. 
Default: All lines are placed in line group 1 by 
default. 
NOTE: It is recommended that ALL unused W 
tines are placed into Line Group 0. This will prevent 
the system from inadvertent/y accessing unused 
lines from features such as LCR and speed dialing. 
Related Programming: Flex Button programming - 
Pool Buttons (Sec. 630), LCR Programming - Rout- 
ing Tables (Sec. 650). 
6204 
kSU8 3, August 1991  
						

							i 
t 
A sTARPLUS@ 
2448EX 
Hybrid Key Telephone System 
CO LINE PROGRAMMING (Cont’d) 
H. Class of Service (COS) Programming 
1. 
2. Programming Steps 
Press the COS flexible button (Button #8). 
Enter a one-digit value between 1-5 which cor- 
responds to five possible class of service to 
which a line may be assigned: 
COSl = No restrictions. 
COS2= Table A governs, Station COS 2 and 4 
are monitored. 
COS3= Table B governs, Station COS 3 and 4 
are monitored. 
CO%= Restricts 0,l ,‘,# dialed as first digit and 
places a seven digit dialing limitation. 
In addition, l-800,191 1, and 1611 are 
allowed and 411,976, and 555 numbers 
are denied. 
CO%= Overrides station COS 2,3,4, and 5 and 
allows unrestricted dialing. 
3. Press the HOLD button to enter data. Description 
COS. Through assignments of a CO Class of Sew 
ice the assigned CO line will either interact with a 
station Class of Service, provide a “canned” restric- 
tion or provide unrestricted dialing capabilities. 
(When a CO line is marked PBX, COS restrictions 
apply to the station only if one of four codes are 
dialed first.) 
Refer to Table 620-l for CO to Station COS relation- 
ship. 
Default: By default, all CO lines are assigned Class 
of Setvice 1. 
Related Programming: Station Class of Service 
programming (Sec. 630), Toll Table programming 
(Sec. 640). 
Table 620-l Class of Service (COS) 
S 
T 
A 
0” 
S Unrestricted Unrestricted Ganneo 
Restriction* Unrestricted 
Table A 
Unrestricted Canned 
Restriction Unrestricted 
Unrestricted 
Table B Canned 
Restriction Unrestricted 
Table A 
Table B Canned 
Restriction Unrestricted 
Canned Canned 
Canned 
Restriction 
Restriction Restriction Unrestricted 
Intercom 
Intercom Intercom Intercom 
only 
onlv onlv only 
*Canned Restnktion= No ‘0’, 1, #, I*’ 
as a first dialed digit, and 7 digits maximum plus l-800, 
1911,161l are allowed and 411,976, and 555 numbers are denied. 
Issue 3, August 1991 
620-5  
						

							+ 
I 
Hybrid Key Telephone System sTARPLUS@ 2446m 
CO LINE PROGRAMMING (Cont’d) 
I. Direct Ringing to UCD Groups 
Programming Steps 
To assign ringing of a CO line directly into a UCD 
group: 
1. Press the UCD flexible button (Sutton #9). The 
following message is shown on the display 
phone: 
2. Enter the three (3) digit UCD group pilot number 
(890-897) of the UCD group desired. 
3. Press HOLD button. The following message is 
shown on the display phone to indicate current 
programming 
of that line or group of lines. 
Where: 
Y= UCD Group Pilot Number, last digit (O-7) Description 
CO lines can be programmed to ring directly into a 
UCD group. This is accomplished in CO Line Pro- 
gramming. One CO line or any number of CO lines 
be directed to ring into a UCD group on a 24 hour 
basis. 
Stations assigned to ring in the day or night mode (in 
station programming, flex buttons) will no longer ring 
when the CO lines are programmed to ring to a UCD 
group. Calls ringing at a UCD station may be picked 
up via use of the Directed Call Pick-Up feature. 
SLT ports used for Auto Attendants should be as- 
signed into a UCD group, if direct ringing is desired, 
and should also be programmed into a voice mail 
group. 
To delete a CO line ring assignment, enter three (3) 
pounds (###I#) in place 
of the UCD Group number. 
Default: By default, no CO lines are programmed to 
ring into a UCD group. 
6204 
Issue 3, August 1991  
						

							1 
1 
sTARPLUS@ 2448EX 
Hybrid Key Telephone System 
,--Y 
SECTION 630 
STATION AlTRIBUTES PROGRAMMING 
‘. 630.1 STAlION PROGRAMMING 
Programming Steps 
If the system is in the programming mode, continue 
using program codes. if starting to program here, 
enter the programming mode first (Refer to Para- 
graph 600.3). 
if station features are to be changed: 
A Press FLASH and dial [50]. The following mes- 
sage is shown on the display phone: 
Program button twefve (SLCT) will be lit. Enter 
a six digit number (10-57) for station range 
being programmed. If only one station is being 
programmed, enter that number twice i.e. 
(1010). 
Press HOLD button. 
The display updates to current programming for 
Page A: 
Where: 
xx= 
A= 
PAGE= 
DNDo 
LCOSI 
SPD= Station Range (1 O-67) 
Page “A” Features 
Paging Access is allowed 
Do Not Disturb is allowed 
LCR COS Assignment (O-6) 
System Speed Dial allowed 
QUE= Line Queuing is allowed 
PLfI- Preferred tine Answer is allowed 
CSLT- SLT Add-On Conference is allowed 
FWD= Call Forward is allowed 
LCR- Forced LCR Enabled Description 
This section describes the steps and procedures 
necessary to program station attributes for stations 
connected to the 2446EX hybrid key telephone sys- 
tem. When entering the Station attributes portion of 
the data base the programmer may decide to enter 
information for either a range of stations or one 
specific station. 
Range programming allows the, programmer to 
change a specific parameter or a few parameters for 
an entire range of stations leaving intact the remain- 
ing data fields that do not require change. Those 
data fiefds will continue to operate with the pre- 
viously programmed data. For example if station 
data varies from station to station i.e. button data is 
different or Class-of-service assignments are differ- 
ent etc... but it is desired to enable Preferred Line 
Answer (PLA) for all stations the programmer may 
enter as the range &J. stations (1 O-57) and enable 
PLA, then exit programming. This will enable PLA 
for all stations leaving intact the various other station 
programming for the range. 
Station Attributes are divided between those fea- 
tures that require either a simple allow/deny or En- 
able/Disable (toggle) operation and those that re- 
quire a numeric entry. The allow/deny (toggle) type 
features are programmed on page “A”. Entries that 
require a numeric entry i.e. Station ID, COS etc... 
are programmed on page ‘B”. When Station Attrib- 
ute programming is entered, Page “A” features are 
displayed and ready for programming. To program 
a parameter in Page “B”, it is necessary to press 
button #l 1 (PG 8). 
When programming the Page A features, the flexible 
buttons are mapped as follows: 
- PG A button selects Page A features 
- PG B button selects Page B features 
Issue 3, August 1991 
630-l