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Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
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CO LINE PROGRAMMING (Cont’d) D. 1. 2. 3. Loop Supervision Programming Programming Steps Description Press the SUPV flexible button (Button #4). SUPV. Loop supervision is used primarily with Enter a one-digit timer value on the dial pad between 1 and 9 which corresponds to 100-900 msec. An entry of 0 disables Loop Supervision. Press the HOLD button to enter data. DISA, Voice Mail/&to Attendant and with u&per- vised conference applications. It provides the sys- tern with the ability to detect when loop current has been broken and an outside line is no longer being used. (To determine timer value for loop supervision, consult your local serving central off ice for type and duration of loop supervision signal.) It is recommended that Loop Supervision be en- abled, especially when connecting a Voice Mail or Auto Attendant to the 2448EX System. Default: By default, loop supervision is disabled for all CO Lines. Related Programming: Conference Timer (Sec. 610.7), DISA programming (see below), Voice Mail programming (Sec. 610.36 and 610.37). E. DISA Programming Programming Steps 1. Press the DISA flexible button (Button #5). l LED on = CO lines set for DISA l LED off= DISA is disabled 2. Enter a one-digit value to indicate type of DISA desired. l= 24 hour 2= Night only 3= no DISA (disable DISA) 3. Press the HOLD button to enter data. Description DISA. A line can be assigned as a DISA line during night service only or on a 24 hour basis. A maximum of three DISA lines can be programmed into the system. A DISA access code can also be programmed. Incoming DISA callers may dial any valid internal station or access outside line groups. DISA callers will be subjected to the Class of Service placed on the line accessed for outdialing. It is recommended that Loop Supervision be enabled when setting up DISA line(s). The Conference Timer (see Sec. 610.7) also allows the system ad- ministrator to control the length of time a DISA caller is allowed after establishing a “Trunk-to-Trunk” call. After expiration of the Conference Timer, a tone will be presented to both DISA parties, then one minute later the system will automatically release both trunks. The Conference Timer does not affect or control a DISA-to-Station call. Default: By default, there are no outside lines as- signed as DISA lines. Related Programming: Conference Timer (Sec. 610.7, DISA Access Code (Sec. 610.24), Loop Su- pervision (see above), CO Line Class of Service (later in this section), Tpll Tables (Sec. 640). Issue 3, March 1992 620-3
co F. 1. 2. 3. G. 1. 2. 3. LINE PROGRAMMING (Cont’d) Flash Timer Programming Programming Steps Description Press the FLASH flexible button (Button #6). Enter a two-digit timer value between 01-20 which corresponds to 1 OOmsec-2 seconds. Press the HOLD button to enter data. FLASH. Flash is a programmable opening on a line for signaling. When using an outside line, flash allows a user to obtain new dial tone without losing the line. This is particularly useful behind a PBX or Centrex. Each individual CO line can be pro- grammed for a flash time. Line Group Programming Proorammino Steps Description Press the GROUP flexible button (Button #7). Enter a one-digit value between l-8 which cor- responds to Groups 1-8. Press the HOLD button to enter data. GROUP. Eight line groups are available for CO line assignment. Groups should be assigned according to type (local, FX, WATS, etc.) Line group 0 is used for programming a line(s) as a private line. Line Grouping affects Line Queuing, Pooled Group access (Pool Buttons), Speed Dial, and LCR fea- tures. Default: Default is 10 (1 .O seconds) and is variable from 01 to 20 (100msec. to 2 seconds). Related Programming: CO/PBX programming. Default: All lines are placed in line group 1 by defauft. NOTE: It is recommended that ALL unused CO Lines are placed into Line Group 0. This will prevent the system from inadvertent/y accessing unused lines from features such as LCR and speed dialing. Related Programming: Flex Button programming - Pool Buttons (Sec. 630) LCR Programming - Rout- ing Tables (Sec. 650). i 620-4 Issue 3, March 1992
STARPLUS@ 2448EX Hybrid Key Telephone System SECTION 630 STATION ATTRIBUTES PROGRAMMING 630.1 STATION PROGRAMMING Programming Steps If the system is in the programming mode, continue using program codes. If starting to program here, enter the programming mode first (Refer to Para- graph 600.3). If station features are to be changed: A. Press FLASH and dial (501. The following mes- sage is shown on the display phone: B. Program button twelve (SLCT) will be lit. Enter a four (4) digit number (1 O-57) for station range being programmed. If only one station is being programmed, enter that number twice i.e. (1010). C. Press HOLD button. . D. The display updates to current programming for Page A: Where: XX= A= PAGE= DND= LCOS= SPD= QUE= PLA= CSLT= FWD= LCR= Station Range (1 O-57) Page “A” Features Paging Access is allowed Do Not Disturb is allowed LCR COS Assignment (O-6) System Speed Dial allowed Line Queuing is allowed Preferred Line Answer is allowed SLT Add-On Conference is allowed Call Forward is allowed Forced LCR Enabled Description This section describes the steps and procedures necessary to program station attributes for stations connected to the 2446EX hybrid key telephone sys- tem. When entering the Station attributes portion of the data base the programmer may decide to enter information for either a range of stations or one specific station. Range programming allows the programmer to change a specific parameter or a few parameters for an entire range of stations leaving intact the remain- ing data fields that do not require change. Those data fields will continue to operate with the pre- viously programmed data. For example if station data varies from station to station i.e. button data is different or Class-of-service assignments are differ- ent etc... but it is desired to enable Preferred Line Answer (PLA) for all stations the programmer may enter as the range ALL stations (1 O-57) and enable PLA, then exit programming. This will enable PLA for all stations leaving intact the various other station programming for the range. Station Attributes are divided between those fea- tures that require either a simple allow/deny or En- able/Disable (toggle) operation and those that re- quire a numeric entry. The allow/deny (toggle) type features are programmed on page “A”. Entries that require a numeric entry i.e. Station ID, COS etc... are programmed on page “B”. When Station Attrib- ute programming is entered, Page “A” features are displayed and ready for programming. To program a parameter in Page “B”, it is necessary to press button #l 1 (PG B). When programming the Page A features, the flexible buttons are mapped as follows: - PG A button selects Page A features - PG B button selects Page B features issue 3, March 1992 630-l
STATION PROGRAMMING (Cont’d) A. Paging Access Programming Steps 1. Press the PAGE flexible button (Page A, Button #l). l LED on = Paging is allowed l LED off= Paging is denied 2. Press the HOLD button to enter data. B. Do Not Disturb Programming Steps 1. Press the DND flexible button (Page A, Button #2). l LED on = Do Not Disturb is allowed l LED off= Do Not Disturb is denied 2. Press the HOLD button to enter data. C. Speed Dialing Access Programming Steps 1. Press the SPEED flexible button (Page A, But- ton ##3). l LED on = Speed Dialing access is allowed l LED off= Speed Dialing access is denied 2. Press the HOLD button to enter data. Description PAGE. Stations can individually be allowed or de- nied the ability to make pages. This applies to all internal and external zone paging. A station denied access to paging may still answer a meet-me page announcement. (Station COS 6 will not deny a sta- tion the ability to make a page.) Default: By default, Paging is allowed at all stations. Description DND. Stations can be individually allowed or denied the ability to place their telephone in Do Not Disturb. Default: By defautt, Do Not Disturb is allowed at all stations. Description SPEED. Stations can be individually allowed or de- nied the ability to use system speed dial numbers. The last forty system speed numbers are not moni- tored by toll restriction, refer to toll restriction pro- gramming. Stations can not be prevented from using station speed dial. Default: By default, Speed Dialing is allowed at all stations. D. Line Queuing Programming Steps 1. Press the QUE flexible button (Page A, Button w l LED on = Queuing is allowed l LED off= Queuing is denied 2. Press the HOLD button to enter data. Description QUE. Stations can be allowed or denied the ability to manually queue for a busy group of CO lines. Even when disabled, stations will have automatic LCR queuing privileges. Default: By default, CO Line Queuing is allowed at all stations. 630-2 issue 3, March 1992
STARPLUS@ 2448EX Hybrid Key Telephone System STATION PROGRAMMING (Cont’d) K. Station Class of Service (COS) Programming Steps 1. Press the COS flexible button (Page B, Button #2). 2. Enter a one-digit Class of Service entry. The six classes of service are: 1= unrestricted 2= governed by Table A 3= governed by Table B 4= governed by Tables A and B 5= no 0,i ,‘,# as first digit, 7 digits max. 6= intercom only (no CO Line access) 3. Press the HOLD button to enter data. Display will now update. L. Speakerphone Programming Programming Steps 1. Press the SPK flexible button (Page B, Button #3). 2. Enter a one-digit number between 0 and 2 to identify the speakerphone operation. 0 = works as normal speakerphone 1 = intercom calls enabled, outgoing calls disabled 2 = allows, headset operation 3. Press the HOLD button to enter data. Description COS. Each stations must be assigned a certain COS for day mode operation, and also be assigned a COS for night mode operation. The night COS goes into affect when the system is placed into the night mode, manually or automatically. This prevents the misuse of phones after hours. Class of service (COS) determines the stations dial- ing privileges. Refer to Table 620-l. Default: By defautt, all stations are assigned a COS 1 for day mode and COS 1 for night mode. Related Programming: CO Line Attributes (Sec. 620) Class of Service programming (Sec. 620) Exception Tables programming (Sec. 640). Description SPK. Each telephone’s speakerphone ability is pro- grammable in one of three ways. A speakerphone ID of 2 will allow the station user to enable headset mode by dialing a code. The station user may then return to full speakerphone operation by dialing the same code again. Default: By default, all stations are assigned an ID of 0. Issue 3, March 1992 630-7
Hybrid Key Telephone System sTARPLUS@ 2448EX STATION PROGRAMMING (Coht’d) M. Pick-Up Group(s) Programming Programming Steps 1. Press the PKUP flexible button (Page 6, Button w 2. Enter a one-to-four digit number to program pickup groups. 0= no group l= Group 1 2= Group 2 3= Group 3 4= Group 4 3. Press the HOLD button to enter data. Description PKUP. Each station is assigned into pick up groups. Stations can be in any combination of the four groups or in no group at all. Default: By default, all stations are in group 1. N. Paging Zone(s) Programming Programming Steps 1. Press the PAGE flexible button (Page B, Button #5). 2. Enter a one-to-four digit number to program paging zone(s). 0= no zone (no pages received) l= Zone 1 2= Zone 2 3= Zone 3 4= Zone 4 3. Press the HOLD button to enter data. Description PAGE. Each station is assigned to internal paging zones. A station can be in any or all zones or in no zone at all. All Cal! is all page zones combined. If a station is not in any internal zone, it will not receive any all call iwm. Stations not assigned to a page group can still make page announcements if allowed in station program- ming. Stations can be assigned to a page group in order to receive pages but not allowed to make paw. Default: By defautt, all stations are in page zone 1. . 830-8a Issue 3, March 1992
STARPLUS@ 2448EX Hybrid Key Telephone System STATION PROGRAMMING (Cont’d) 0. 1. 2. Preset Call Forward Programming Programming Steps Press the PREFW flexible button (Page B, But- ton #6). Enter a two-digit number to determine the des- tination where calls are to be routed when the preset forward timer expires. 1 O-57= Station Numbers 3. Press the HOLD button to enter data. Display now updates. r-lr---lr---ln uuuu Description PREFW. This feature allows the system database to be configured so that incoming CO Lines, which are programmed to ring at a particular station, can be forwarded elsewhere in the system predetermined by programming. This feature is active if the station ringing is not answered in a specified time. This is particularly useful in “overflow” applications where a Voice Mail or Auto Attendant may be in use. A station may have one designated preset forward location defined in the database. Preset Call Forward is chainable only to other pre- determined preset forward stations specified in the database up to a chain of 5 stations. If a CO Line forwarded by Preset Call Forward encounters a manually forwarded station (Call Forward - Station), or a station in DND, then the incoming CO Line will bypass that station and forward to the next in the chain. If that station is the last in the chain, then the call will not forward any further and will continue to ring at that station until answered or terminated. Chainable Preset Call Forwarding will force the in- coming CO Line to ring at each station preassigned in the database for the Preset Forward Ring Timer, specified in the database, before forwarding. Default: By default, no preset forward destinations are programmed. Related Programming: Call Forward Preset Timer. Issue 3, March 1992 630-9
Hybrid Key Telephone System sTARPLUS@ 2448EX STATION PROGRAMMING (Cont’d) P. 1. 2. 3. CO Line Group Access Programming Steps Press the ACC flexible button (Page B, Button #7). Enter up to seven digits (0, or 1-7) for the outside line groups the station will have access to. 0 -no access 1 =access to Group 1, Code 9 or 81 2 =access to Group 2, Code 82 3 =access to Group 3, Code 83 4 =access to Group 4, Code 84 5 =access to Group 5, Code 85 6 =access to Group 6, Code 86 7 -access to Group 7, Code 87 Press the HOLD button to enter data. Description ACC. A station is allowed access to any combination of outside line groups. Or a station may not be allowed any access to outside lines. The following are the line group numbers and their access codes. CO line groups are used primarily by single line telephones or for flexible buttons assigned as pooled group buttons on a Key Telephone. Default: By default, all stations are allowed access to all groups. Related Programming: CO Line Group program- ming. 630-l Oa Issue 3, March 1992
STATION PROGRAMMING (Cont’d) Q. Flexible Button Programming Programming Steps Description 1. Press the FLEX flexible button (Page B, Button FLEX. When programming flexible buttons, first en- #8). The following message is shown on the ter the two digit button number to be programmed display phone: (01 to 16). 2. Enter the button information as follows: where: BB= Button number (01-l 6) 0 MULTI: To assign a button as a multi-function button (user programmable) enter: BB [0] HOLD . CO LINE/RINGING: To assign a button as a CO Line button, enter: BB [l] LL R HOLD LL= CO Lines 01-24 R= Ring Status O=no ringing 1 =day ringing 2=night ringing 3=both day & night ringing e LOOP: To assign a button as a Loop button, enter: BB (21 HOLD e POOL: To assign a button as a pooled group button, enter: BB [3) G HOLD (G= Line Group # l-7) Note: Group 0 may not be selected via a Pooled Group button. MULTI. When a button is assigned as a multi-func- tion button [0], the user then has the ability to pro- gram any features or functions on the buttons that the user has access to. For a complete list of user programmable code (functions and features), refer to Table 630-l. CO. When programming a button as a CO line button, the user enters the two-digit button number (Ol-16), a [l] followed by the two-digit CO Line number (01-24), and finally a one-digit to represent the ring status: O=no ring; l=day ringing; 2=night ringing; 3=both day & night ringing. Press the HOLD button to complete the entry. By default, Station 10 will ring on all lines. However, if station 10 is not given button access to a line, another station must be programmed to ring on that line. LOOP. All stations should be given a loop button so they can receive a transferred call on a line for which they have no button access. When programming a button as a Loop button, the user enters the two-digit button number (Ol-16), and a [2] to represent the Loop button. Press the HOLD button to complete the entry. POOL. When programming a button as a pooled group button, the user enters the two-digit button number (01-l 6) a [3] followed by a one-digit entry to represent the CO Line Group # l-7. Refer to CO line group programming. Press the HOLD button to complete the entry. Issue 3, March 1992 630-l 1 Pooled group numbers match CO line group num- bers. Note: It is recommended that ALL unused CO Lines be placed into Line Group 0. This will prevent the system from inadverlently accessing unused lines when a Pooled Group button is pressed.
STATION PROGRAMMING (Cont’d) Flexible Button Programming (Cont’d) Programming Steps . UNASSIGN: To unassign a button, rendering it inoperable: For Keyset, enter BB [#] HOLD For an SLT, enter [00] [#] HOLD . SLT CO/LINE/RINGING: To assign a SLT to CO. When programming a Single Line Telephone ring on a CO Line, enter: (SLT) to ring on a CO line , the user enters the [00] [l] LL R HOLD two-digit button number as [00], a [l] followed by the LL= CO Line 01-24 two-digit CO Line number (01-24) and finally a R= Ring Status one-digit to represent the ring status.Press the O=no ringing HOLD button to complete the entry. 1 =day ringing 2=night ringing 3=both day & night ringing NOTE: A Single Line Telephone (SLT) can be pro- grammed to receive ringing from only one CO line. Description ! 630-l la Issue 3, March 1992