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Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
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- Hybrid Key Telephone System wARPLUS@ 2448EX In the programming section, under Station Program- ming, it is necessary to enable headset operation. The station will then have the capability to enable or disable headset mode by dialing a code. When Headset mode is active at the station, the ON/OFF button then controls the on-hook or off-hook status. Additionally, while headset mode is active such fea- tures as On-Hook Dialing and Handsfree Speaker- phone operation become inoperable. 500.19 APPLICATION BOARD (APB) CON- NECTIONS A. External Paging Connections External paging amplifier equipment (customer pro- vided) may be connected to the System for dial access from any telephone in the System (except those denied paging access). One non-amplified external paging zone is provided with the APB board. The output impedance of the paging zone is 606 ohms at 0 dBm. The low level voice signal output is specified at 5 milliwatts maximum. Two sets of dry control contacts are provided to switch on the exter- nal amplifier equipment ancVor to momentarily re- move background music if supplied to the paging device. Connection is made on the APB board. (Refer to Figures 500-14,500-15, and 500-16) The voice output is provided on the EPT and EPR pair. The break contacts are pair EPB and the make contacts are pair EPM. 500.20 INSTALLlNG RECORDED AN- NOUNCEMENT DEVICE(S) The Recorded Announcement feature (RAN) is used with the Uniform Call Distribution feature (UCD) to provide unanswered incoming CO calls or calls in queue with a Recorded Announcement while wait- ing for an available UCD station. The System may be programmed to provide this announcement on specified RAN output ports on the System (unused SLT and COI ports). The System can be program- med to connect the waiting caller to a different RAN port for the second, and subsequent RAN mess- ages. When a CO line port is used for a ground start application, a 24V dc power source must be con- nected to the CO line port for talk battery. A Loud Bell Control contact assigned to that CO line port in programming would provide contact closure to start the Recorded Announcement device. (Refer to Fii- ure 500-l 7) When an SLT port is used, the RAN device must be configured for ring trip operation (loop start). The 9OV ac voltage sent to the SLT port will be recog- , nized by the RAN device which will then answer the call. (Refer to Figure 500-l 7) 500.21 INSTALLlNG THE SINGLE UNE TELE- PHONE DTMFRS UNlT (SLU) The two DTMF receivers and two DTMF senders located on the APB board are sufficient to support up to 16 Single tine Telephones under moderate SLT usage. lf more than 16 SLT’s are installed, or SLT usage is heavy, then the SLU should be added to provide four additional DTMF receivers and one additional DTMF sender. It is also recommended that the SLU be installed when a Voice Mail or Auto Attendant system is connected to the 2448EX sys- tem. A. B. C. D. The Remove the Application Board (APB) from the BKSU. Locate the Ki and K2 connectors on the Appli- cation Board (Refer to Figure 500-14) and the Kl and K2 connectors on the SLU. Take the SLU and push the Kl pin connector gently onto the Kl pins on the APB board. Then push the K2 pin connector on the SLU gently onto the K2 pins on the APB board. Receiver/Sender Unit is now installed and the APB board can be replaced in the BKSU. 500.22 INSTALUNG THE RSM (Additional RS232C port) A. Remove the Application Board (APB) from the BKSU. B. Set the RSM baud rate (Refer to Figure 500- 14). C. Remove the screws from the APB board. D. Locate the Sl connector on the APB board and the Sl pins on the RSM unit. E. Gently push the Sl pins on the RSM onto the Sl pin connector on the APB board. F. Secure with the screws removed in step c. G. Reinsert the APB board in the BKSU. H. Set switch seven on the CCU to the APB (ON) position. 590.23 RS232C CONNECTlONS One RS232C type connector is provided and is located on the CCU board. There is an optional second RS232C connector which can be installed on the APB board. The RS232C connector on the CCU can be used for either Station Message Detail Recording (SMDR) or for on-line (Remote) database programming through the RS232C port using a data terminal. If the second RS232C connector is instal- led on the APB board, this connector can be used for SMDR only. The RS232C pinout is shown in Figure 500-l 9. Either an 80 character or 29 character printing de- vice may be connected to the RS232C connector. 500-20 Issue 3, August 1991
_- sTARPLUS@ 2448EX Hybrid Key Telephone System RSM MODULE R s RED COLORED TABS 7 Mounting Holes c 6 MOD 1 JACK MT. PAGE VOICE SIU MODULE : Figure 500-14 Application Board (APB) Issue 3, August 1991 500-21
Hybrid Key Telephone System sTARPLUS@ 2448EX 4 CONDUCTOR CORD &JACK MOD 1 - EXTERNAL PAGE VOICE CONNECTIONS PIN APB # COLOR c 2 GN EPVT 3 RD EPVR APB BOARD GN EPBT RD EPBR L -- -- -- -- -- -- EXTERNAL PAGING EQUIPMENT OUTPUT TO SPEAKERS BREAK CONTROL / MAKE CONTROL 4 CONDUCTOR CORD &JACK MOD 2 - PAGING CONTROL CONTACTS CONTROL CONTACTS Figure 500-15 Application Board Connections 500-22 issue 3, August 1991
Basic KSU MOD 1 JACK MOO 2 JACK APB MOD 1 JACK EXTERNAL PAGE OUTPUT CONNECTIONS PIN 1 - NOT USED PIN 2 - EPVT (VOICE) PIN 3 - EPVR (VOICE) PIN 4 - NOT USED APB MOD 2 JACK EXTERNAL PAGE CONTROL CONTACTS PIN 1 - EPMT (MAKE CONTACT) PIN 2 - EPBT (BREAK CONTACT) PIN 3 - EPBR (BREAK CONTACT) PIN 4 - EPMR (MAKE CONTACT) Figure 600-16 Application Board Modular Connections Issue 3, August 1991 600-23
--..-. Hybrid Key Telephone System STARPLUS@ 2448EX CO RAN Conneciions Customer Prr.wi&d Talk Battery 24V DC r-l TIP COI RING ‘OWER FAILURE TRANSFER r--Y ~~~ ~ RAN START L m------w / kFYiizz%% GROUND START APPLICATIONS SLT RAN Connections LOOP START APPLICATIONS RAN DEVICE Figure 500-17 CO and SLT RAN Connections 5OG24 Issue 3, August 1991
%ARPLUS@ 2448EX Hybrid Key Telephone System RSM Module Switch Settings O=ON; X=OFF Equipment Needed: 1 Phillips Screwdriver Two screws with washers are used to mount the RSM Module to the Applications Board (APB) RS-232C Module (RSM) Figure 500-18 RSM Baud Rate Selection Issue 3, August 1991 500-25
- Hybrid Key Telephone System ~ARPLUS@ 2446n KSU WEI Pin # PRINTER TERMINAL(DTE) Pin # 2 Transmit Data 3 4 5 6 7 20 Receive Data RTS (Request to Send) CTS (Clear to Send) DSR (Data Set Ready) GND DTR (Data Terminal Ready) 2 3. 4 5 6 7 RS-232C PINOUT Data Communication requirements are: A) Serial Port Compatible B) ASCII Code Compatible C) 8 Data Bits and 1 Stop Bit D) No Parity Figure 500-19 RS-232C Connections 500-26 Issue 3, August 1991
~ARfWJS@ 2448EX Hybrid Key Telephone System Table 500-7 SMDR Printout The SMDR feature provides detailed records of all outgoing and/or incoming, long distance only or all calls exceeding 30 seconds. This feature is enabled or disabled in system programming. By default, SMDR is not enabled and is set to record long distance calls only. A printout format of 80 characters maximum or 29 character maximum may he selected in system programming. The standard format is 69 characters on a single line. A 29 character format will generate 3 lines per messag-e. If the SMDR feature is enabled, the system starts collecting information about the call as soon as it starts and terminates when the call ends. If the call was longer then 30 seconds, the following information is printed: 29 character format selected 116 08 00:02 1+:13 05/11/90 012145678901 123456789012 AFlA 88 HH:Htl HH:tltl HH/DD&‘Y (CR)CLF) HCCCCCCCCCCCCCCCCCCCCCCCC (CR)(LF) GGGGGGGGGGGG (CR)(LF) . . -. .- 80 character format selected STR CO TOTAL START DfiTE DIALED FlCCOUNT CODE 116 08 00:02 14:13 05/11/90 012145678901 123456789012 ARR 88 HH:Hfl HH:HH HWDD&‘t’ HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG ‘ZCR)(LF) AAA = Station originator or Trunk on DISA and Off-Net (CO Line) calls. (300=APL PAN port) BB = Cutside tine number HHMM = Duration of call in Hours and Minutes HH:MM = Time of day (start time) in Hours and Minutes MM/DDWf = Date of Call H = Indicates call type 7” P Incoming V = Outgoing 7” = Transferred CC....CC = Number dialed GG....GG = Last Account code entered (optional) (CR) = Carriage return (LF) = Line Feed Issue 3, August 1991 500-27
Hybrid Key Telephone System sTARPLUS@ 2448EX Switch 6 on the CCU board must be programmed to provide either the desired 29 or 80 character display field and Switch 2 must be set in the on position to enable CTS signal. (Refer to Sec. 800 for further details on the CCU switch settings) 500.24 BACKGROUND MUSiC AND MUSIC- ON-HOLD Music-On-Hold and Background Music through Key Telephone speakers can be provided via a customer provided tuner, tape deck, etc. Connection is made with an RCA jack connector on the DC/DC Converter (DCU); a volume adjustment is also provided on the DCU (Refer to Fylure 500-7). The input impedance of the music source is 2K ohms maximum. 500.25 RING GENERATOR AND MESSAGE WAITING POWER SUPPLY UNIT When the Starplus 2446EX System is equipped with single line telephones, a Single tine Ring Generator and Message Wait Power Supply Unit (RG) is needed to provide ringing and power for message waiting SLT’s. The RG is mounted inside the Exter- nal Power Supply Housing (EPH) on the bottom shelf. insert the RG with components facing right and secure with the screw. (Refer to Figure 5004). 500-28 Issue 3, August 1991
sTARPLUS@ 2448EX Hybrid Key Telephone System CUSTOMER 600.1 INTRODUCTION The Starplus 2448EX Key Telephone SECTION 600 DATA BASE PROGRAMMING System can be programmed to meet each customer’s individual needs. All programming is done at Station 10 using the Enhanced or Executive model Key Telephone as the programming instrument. The Executive model is suggested since the display is designed to assist in programming. When the program mode is entered, the Key Tele- phone being used no longer operates as a telephone but as a programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter data fields (Program Codes) associated with system, station, and CO line features as well as enter specific date that requires a numeric entry. Flexible buttons are used to toggle on or off features or allow entry into specific data fields. LED’s and the LCD display provide visual indication of entered data and their value. Programming can also be performed by using an ASCII terminal, or a computer capable of emulating an ASCII terminal. This form of programming can be done either locally (on-site) by connecting the terminal directly to the RS232C connector or the CCU or can be performed remotely (off-site) by connecting a modem to the RS232C on the CCU. The method and steps to program the system via a terminal are identifiable to that use when ptogram- ming from a key set. A button to keyboard mapping has been incorporated (see figure 600-l) to help minimize familiarization and training time. At the time the system is installed it must be initial- ized to load default data into memory. If this pre-pro- gramming suits the customer, initialization is all that is needed. Refer to Table 600-I for a listing of all the default values. Any time data is to be changed, the program mode must be entered and then the individual data field (program code). A data field can be entered to determine current programming or to change a spec- ific feature within that field. During programming, the other Key Telephones in the System operate normally. If a data field is en- tered but nothing is changed, or changed but not entered, the previous data will remain intact upon leaving that data field. Data fields can be entered at random. In many of the data fields, programming is performed by toggling LED’s on or off, or entering digits on the keypad. If no changes are to be made to the line or station, exit the data field by either leaving the pro- gram mode (pressing the ON/OFF button to OFF) or entering another data field (pressing the FLASH button and entering that program code). When features are being programmed, tones are provided to help the programmer determine if a corm3 or incorrect entry has been made. A solid one second tone indicates the data was accepted. An intenupted tone means an error was made. When this occurs, m-enter the data field and m-enter the information. Until new data is entered and ac- cepted, the system will continue to operate under defautt or previously entered values. The system database is updated on a real-time basis as new data is entered, by pressing the Hold button. The system continues to operate with the current data base and is updated with any newly entered or changed data without interruption to telephone op- eration or call processing in progress. However, if for example a station’s attributes are changed while that station is off-hook on an active call, the newly entered data will not take effect until the station goes on-hook or becomes idle. NOTE: Some features must have more than one data field programmed for that feature to work. Where this is the case, it will be stated in fhe insfruc- tions. 600.2 PROGRAM MODE ENTRY (Data Ter- minal) A data terminal connected to the RS232C port on the CCU can be used for data base programming. When using a data terminal (l/O device) to program the System, press return (enter) on the terminal, enter the password [SMOKIE], and press return again. Proceed with programming referring to Figure 600-l for terminal characters that represent the key- set buttons. By entering a [?] from the terminal, a HELP screen will appear, similar to that shown in Figure 600-l. Using the Remote Admin Key Definitions follow the same steps and procedures to program the 2446EX when using a terminal (as outlined in the following sections). , Issue 3, August 1991 600-l