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Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
Vodavi Starplus 2448ex Hybrid Key Telephone System Installation Manual
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300.86 STORING SYSTEM SPEED NUMBERS System Speed numbers must be entered by the first programmed attendant. If no attendant is specified, they are entered at Station 10. A. Press SPD twice. B. Dial the system speed bin location: 20 to 99 for System Speed numbers. C. Dial telephone number. (including special codes described below) D. Press the SPD button. E. Hang up. OR F. Press SPD once. G. Select desired outside line or group of lines. H. Dial the speed bin location: 20 to 99 for System Speed numbers. I. Dial telephones number. (including special codes described below) J. Press the SPD button. K. Hang up. - TRANS - Pressing the TRANS button dur- ing number entry initiates a Pulse-To-Tone switchover. - HOLD - Pressing the HOLD button during number entry inserts a Pause. - FLASH - Pressing the FLASH key inserts a Flash into the speed number. - TRANS - Pressing the TRANS button as the first entry in the speed bin inserts a no-display character causing the numbers stored in the bin not to appear on the Key Telephones display when the bin is ac- cessed. To program several speed numbers in a row, press SPD button twice to conclude programming a num- ber and then just enter the next speed number bin to be programmed. If the station has no line appear- ance for the line programmed into the speed bin, that line will come up under the Loop button or Pool button when accessed. Speed Bin numbers 60-99 are NOT monitored by Toll Restriction. STARPLUS@ 2448EX Hybrid Key Telephone System FEATU REs The attendant console may be programmed in one of three different ways. Therefore, you may not have all of the features listed below on your console. Refer to Sec. 200.126 for a description of each map. 300.87 AlTENDANT TRANSFER SEARCH m When attempting to locate a party: A. Press a station button to signal that station. If the party is not located, press another station button to continue the search. 300.88 PLACING AN OUTSIDE CALL (Auto- matic Line Selection) A. Press outside line button. ON/OFF button LED will light and dial tone will be heard. B. Dial desired party. C. When called party answers, lift handset to con- verse or use speakerphone 300.89 CALL PARK n While connected to an outside line: A. Press pre-programmed CALL PARK button. The caller is put on Exclusive hold. B. At this time, you can page or call another inter- nal station. C. When the party you called responds, announce the call park location and replace handset. 11 Retrieving a Parked Call: A. Lift handset or press ON/OFF button. B. Dial a pound [#] on the dial pad. C. Dial the parking location (790 to 795) where the call was parked. 300.90 DO NOT DISTURB INDICATION The associated station button will flash at a medium rate to indicate that station is in Do Not Disturb. 300.91 CALL TRANSFER Outside lines can be transferred from one phone to another within the system. The transfer can be either screened (announced) or unscreened to either an idle or busy station. A. Screened Transfer n While connected to an outside line: 1. Press the station button where call is to be transferred (if programmed on your telephone), or press TRANS button and dial the two-digit station number (1 O-57). 2. The called extension signals according to the intercom signal switch position. 3. When that extension answers, announce the. transfer. Issue 3, March 1992 300-17
Hybrid Key Telephone System sTARPLUS@ 2448EX 4. Hang up to complete transfer. B. Unscreened Transfer When the called extension begins to signal, hang up to transfer the call (Recall timer starts). C. Transfer Search n When attempting to locate a party: 1. 2. 3. 4. Press a station button to signal a station. If the party is not located, press another station button to continue the search, OR Press the TRAN button and dial the two-digit station number. If the party is not located, press the TRANS button again and dial another station number to continue the search. When the called party answers, hang up to complete the transfer. 300.92 CAMP-ON n While connected to an outside line: A. Press desired station button. B. When busy tone is heard, press CAMP-ON button. C. Replace handset, access another CO Line or press RELEASE button (if you have one). 300.93 FLEXIBLE BUTTON PROGRAMMING A. Press the SPD button twice. B. Press the FLEX button to be programmed (it must be programmed in data base as a flexible button). C. Dial the desired code (Refer to Table 300-2 Button Programming Codes). 300.94 MEET ME PAGE a To request another party meet you on a page: A. Dial the desired two-digit paging code or press pre-programmed* flex button. B. Request that party meet you on the page. C. Do not hang up; wait for the requested party to answer. a Answering a Meet Me Page Go to the nearest telephone and: A. Dial [‘9] on the dial pad. B. You will be connected to the party that paged you. 300.95 PAGING A. 1. 2. 3. B. External Paging Press the pre-programmed* PAGE’ button or dial r6] on the dial pad. Speak in normal tone of voice to deliver mes- sage. Replace the handset to terminate page an- nouncement. Internal Paging Stations off-hook or in DND will not receive the page announcement. 1. 2. 3. C. 1. 2. 3. Press the pre-programmed* PAGE button or dial one of the following codes: l 1 = Internal Zone 1 l 2 = Internal Zone 2 l 3 = Internal Zone 3 l 4 s Internal Zone 4 ‘5 =: Internal All Call Speak in normal tone of voice to deliver mes- sage. Replace the handset to terminate page an- nouncement. All Call Paging (Internal/External) Press the pre-programmed* PAGE button or dial [‘O] on the dial pad. Speak in normal tone of voice to deliver mes- sage. Replace the handset to terminate page an- nouncement. 300.96 RELEASE BUlTON DSS/DLS maps 1 and 3 contain a Release button that may be pressed to disconnect or terminate an intercom call, transfer sequence, page an- nouncement or CO call. 300-l 8 Issue 3, March 1992
SECTION 400 SYSTEM DESCRIPTION AND SPEClFlCATlOiS 400.1 SYSTEM TECHNOLOGY The Starplus 2448EX Hybrid Key Telephone System is an expandable modular system engineered for growth through modular card (PCB) expansion pro- vides a flexible assortment of features through soft- ware options and optional circuit cards. Figure 200-l is a block diagram of the 2448EX System. The Starplus Hybrid Key Telephone Systems are the upper end of a family of Electronic Key Telephone Systems designed to meet the needs of telephone users from small to large. The other smaller mem- bers of this family are the Starplus 308EX, 616EX, and Starplus 616 FLEX Key Telephone System (flat pack), the 1224 Key Telephone System (flat pack). A larger Starplus SPX, PBX allows customers to migrate to an even larger system keeping the same instrument on the desk. The Starplus Hybrid Key Telephone Systems are modular systems designed for growth using state of the an Digital Technology for switching control, com- mand processing and also utilizes a CMOS based microprocessor controlled cross point switching ma- trix, and provides a flexible assortment of features. This family of systems is engineered to allow the same telephones to migrate through the complete product line. 400.2 COMMON EQUIPMENT The following components are necessary to operate the Starplus 2448EX Key Telephone System: (Refer to Appendix B for a complete component list with Part #‘s) Basic KSU Central Processor Board with generic soft- ware DC/DC Convener Key Station Interface Board Central Office Interface Board Power Supply External Power Housing Enhanced Key Telephone or Executive Key Telephone A. Basic Key Service Unit (KSU) The Basic KSU is housed in a wall-mount cabi- net that contains card slots for modular boards and associated pre-wired connectors. Both KSUs provide card slot positions for DC/DC Converter, Central Processing Board, 24 CO/PBX lines (3 COl’s), 48 stations (6 KSB’s), an Application Board (APB), and two Power Failure Transfer units. One (1) KSU is required per system. B. External Power Supply Housing (EPH) The External Power Supply Housing is a wall mountable cabinet that houses the EPS motherboard (backplane), one Power Supply Units (PS), the Single Line Ringing Generator and Message Waiting Power Supply Unit (RG), and the Battery Charging Unit (BC). The EPH contains an ON/OFF power switch, an AC input cord, a DC output cord, battery connector panel for connecting 24V dc of battery power, an AC ON LED, a DC ON LED and a RING ON LED for the Battery Charging Board (BC). One (I) EPH is required per system. The Power Supply Unit (PS), Ring Generator Unit (RG) and the Battery Charging Unit (BC) all incorporate modular connectors that inter- face on the EPH motherboard allowing easy installation and removal of these units. C. Power Supply Unit (PS) This unit converts 117V ac to 24 volt power required for system operation only. One power supply is required to operate a fully loaded system. This unit plugs into the External Power Supply Housing (EPH). D. DC/DC Converter (DCU) This is a modular unit that converts the 24V dc power into 5V dc and 14V dc, the system oper- ating voltages. The unit also provides LED voltage indicators, test points and adjustments, as well as an input jack (RCA type) for Back- ground Music. E. Central Processor Board (CCU) This board provides the system’s main 16 bit microprocessor and operating memory. It con- trols all system activity including switching func- tions and feature operation. This board houses the Programmable Read Only Memory (PROM) with generic operating instructions, Issue 3, March 1992 400-l
Hybrid Key Telephone System sTARPLUS@ 2448EX Figure 400-l Starplus 2448 System Block Diagram 400-2 Issue 3, March 1992
and Random Access Memory (RAM) for cus- tomer data base programming. A lithium bat- tery is included for protection of the RAM memory. An RS232C connector for data base printout and SMDR is included. Feature Pack- age software is installed on this board at the factory. One (1) CCU is required per system. F. Central Office Interface Board (COI) Provides the interface for eight central office (DTMF or Dial Pulse) loop start lines. The board can be removed or inserted with KSU power ON, however, the “Normal/Service” switch should be in the “Service” mode before removing or inserting the board into the system. An in-use LED for each circuit and a switch to take the board out of service are provided. The CO circuits are equipped with programma- ble current sensing circuitry that identifies dis- tant end disconnect loop supervision, if provided by the Central Off ice. G. Key Station Interface Board (KSB) Provides interface circuitry for eight Key Tc’c phones. The KSB will support any ,C Basic, Enhanced or Executive Key Tei(, +. ..,; !? set. The KSB board can be inserted or re- moved with the KSU power ON, however, the “Normal/Service” switch should be in the “Setv- ice” mode before removing or inserting the board into the system. An in-use LED and a switch to take the card out of service are pro- vided. A DSS/DLS or Phone Box can also be assigned to any one of the circuits. The KSB circuits are protected from mis-wiring and over- current. H. Single Line Telephone Interface Board (SLT) The Single Line Telephone Interface Board pro- vides interface for eight (8) -24 vdc single line (2500 type) telephones. Single Line Telephone Interface Boards (SLT) and Key Station Inter- face Boards (KSB’s) are inter-changeable with- in the system. Both standard DTMF and message waiting (9OV) DTMF single line tele- phones may be used. A Single Line Board is required when connecting to a Voice Mail Sys- tem and In-Band Integration is desired. An Ap- plication Board (APB) and a Ring Generator (RG) are required when installing Single Line Boards. 400.3 OPTIONAL COMPONENTS A. Application Board (APB) The Application Board provides the matrix and controlling circuitry for DISA, unsupervised B. C. D. E. F. conference and one external page zone as well as the circuitry for two DTMF receivers and two DTMF senders to support a small number of single line telephones. The APB has provisions for the addition of a Single Line DTMFRS Unit (SLU), used to support larger quantities of sin- gle-line telephones, and an RS232C Module (RSM) to add an additional RS232C port for outputing SMDR information only. This port cannot be used for programming locally or re- motely via a terminal. The APB also has a connection for Recorded Announcement (RAN) input and its control contacts. RS232C Module (RSM) This RS232C Module .(RSM) mounts on the Application Board (APB) and provides a second RS232C connector. This connector may be used to output SMDR data while the standard RS232C (located on the CCU) is used for sys- tem printout or Remote Administration. Single Line DTMF Receiver/Sender Unit (SW Used to expand the DTMF receivers and send- ers in the System to support single line telepho- nes. The module is added to the APB board and contains four DTMF receivers and one DTMF sender. Power Failure Transfer Unit (PFT) There can be two Power Failure Transfer Units installed in the Basic KSU, each providing auto- matic direct cut-through connection of six CO/PBX lines to six single line telephones in case of commercial power failure or system processor failure. The single line telephones may or may not be intercom stations. For each PFT installed, there is one set of Loud Bell Control contacts provided. This unit can be removed or inserted with power on the KSU. There is a manual switch that activates the PFT for testing purposes. Battery Charging Uuit (BC) The Battery Charging Unit (BC) installs into the External Power Supply Housing (EPH) and pro- vides the charging circuitry for a 24V dc battery package. The charging rate is 28V dc at 0.5 ampere for the Basic KSU. Single Line Ring Generator and M/W Power Supply Unit (RG) Provides the 9OV ac, 20 Hz, ringing supply for supporting single line telephones and OPx’s. Also provides the voltage to light single line telephone M/W lights when Single Line Board cards are installed in the system. This unit plugs into the External Power Supply Housing.. Issue 3, March 1992 400-3
C. The Starplus Enhanced Electronic Telephone (Fig 400-2) is a fully modular instrument with 14 fixed feature/function buttons and 16 flexibly assigned buttons or 8 fixed feature/function buttons. This telephone also features an inte- grated speakerphone, call announce with handsfree intercom, two (2) Volume Controls, Intercom select switch, and long life LED’s. Executive Electronic Telephone The Star-plus Executive Key Telephone is a fully modular instrument with 14 fixed feature/func- tion and 16 flexible buttons that can be flexibly assigned as either CO/PBX/Centrex lines, Sta- tion DSS, or feature/function buttons for the 2448EX. This set also features an integrated 48 character LCD display, and integrated speakerphone, call announce with handsfree intercom, two (2) volume controls, an intercom mode select switch, and long life LED%. D. DSS/DLS Consoles The station port used for a DSS/ DLS Console can be assigned as a Direct Station Select or Direct Line Select depending. on customer need. The bottom two rows of buttons on the DSS/DLS Console (Refer to Figure 400-2) con- tain 6-8 flexible buttons (depending on MAP chosen) which can be assigned by the station user in the same manner and functions as the flexible buttons on the keyset. Hybrid Key Telephone System sTARPLUS@ 2448EX One (1) unit is required when the system will be equipped with single line telephones. E. Phone Box 400.4 STATIONS A. Basic Key Telephone The Starplus Basic Electronic Telephone will operate on both Starplus Hybrid Key Telephone Systems. The Starplus Basic keyset is a fully modular instrument that features On-Hook dial- ing and Call Announce, Intercom, two (2) Vol- ume Controls, a Personal Directory, and a 12 key “DTMF” dial pad. The Phone Box (Refer to Figure 400~2)allows Handsfree conversations for locations that do not need dialing privileges. Phone Boxes may be substituted for Key Telephones on a one-for- one basis. Note: Full speakerphone operation or Call An- nounce with handsfree rep/y on intercom are not provided with the Basic Key Telephone. On the 2448EX Hybrid Key Telephone the Ba- sic keyset offers compatibility by providing a loop button as one of the fixed 14 feature func- tion buttons. This allows the Basic keyset to both place and receive transferred CO line calls. 400.5 SYSTEM CAPACITY The Basic KSU is housed in a wall-mountable cabi- net that contains the backplane, two pre-wired con- nectors for Power Failure Transfer units, station and CO line boards, DC/DC Converter and an Applica- tions board. This Basic KSU has a capacity of 24 CO lines and 48 Key Telephones and/ or Phone Boxes. DSS/DLS’s can be installed in place of any Key Telephone. Standard single line telephones (2500 type) can be installed by exchanging key station interface boards. Eight single line tele- phones can replace eight Key Telephones for each board exchanged. An ON/OFF switch is located on the left side of the Basic KSU. Note: Direct Incoming calls cannot be directed to the Basic keyset on the 244&%X. B. Enhanced Key Telephone 400.6 SYSTEM SPECIFICATIONS System capacity, electrical specifications, environ- mental specifications, and Loop limits are listed in Tables 400-1, 400-2, and 400-3 and 400-4. Dialing specifications are listed in Table 400-5. Dimensions and weight are listed in Table 400-7. Miscellaneous Specifications are listed in Table 400-8. Key tele- phone and Single Line telephone Audible Indications are listed in Tables 400-9, and 400-13. Key Tele- phone Visual Indications are listed in Tables 400-l 0, 400-l 1, and 400-l 2. 400-4 Issue 3, March 1992
Table 400-7 Dimensions and Weight BASIC KEY SERVICE UNIT Height 16” Width 23” Depth 13” Weight 60 Ibs. (unloaded) EXTERNAL POWER SUPPLY HOUSING Height 12” Width 12” Depth 13” Weight 36 Ibs. POWER SUPPLY Height 4.75” Width 4” Depth 9” Weight 5 Ibs. DSS/DLS CONSOLE Height 3” Width 5.5” . Depth 9.125” Weight 2 tbs. PHONE BOX Height 1.75” Width 5.5” Depth 4” Weight 1 lb. KEY TELEPHONE Height 3.75” Width 8.0” Depth 8.5” Weight 3 Ibs. Table 400-8 Miscellaneous Specifications Memory: Random Access Memory (RAM) Programmable Read-Only-Memory (PROM) Telephone Transmitter: Talk Paths: CO/PBX/Centrex paths: Intercom Paths: Music Channels: Account Codes: Number of digits per code: Number of Account Codes: Speed Dialing Capacity: System Speed Station Speed 96K expandable to 128K 384 expandable to 512K Electret mic compatible. 24 CO/PBXCentrex talk paths (non-blocking) 10 talk paths (only 8 available for SLTs) 1 channel provides music for music-on-hold and background music up to 12 unverified digits unlimited 1360 total bins in system 80 bins per system 1280 bins per system .. issue 3, March 1992 400-9
Hybrid Key Telephone System sTARPLUS@ 2448EX , Table 400-9 Key Telephone Audible Signals TYPE OF SIGNAL Key Telephone Signals; Incoming CO Line Intercom Tone Ringing Intercom Call Announce 0-W Transferred CO Line CO Line Recall Message Wait Call Back Message Wait Reminder Tone CO Queue Call Back Camp-on Paging Alert Tone FREQUENCY 1215/l 471 1215l1471 935 SIGNAL DURATION 0.8s orV2.4~ off; repeated 0.4s on/o.4s off/o.4s orv2.os off 0.2s orVO.2~ off (3 bursts) 1215/1471 1215/l 471 1215l1471 771 1215l1471 1215l1471 935 0.8s onI2.4~ off 0.8s onJ2.4~ off 0.4s on/o.4s off/o.4s on/2.os off 0.6s on (timed) 0.2s orVO.6~ off; repeated 0.2s orVO.2~ off/O.2s on (once) 1 sec. (burst) Key Telephone Confidence Tones; Intercom Ringback Call Announce Busy Tone Error Tone Intercom Dial Tone DND Tone Paging Confirmation Programming Confirmation Programming Error Confirmation Tone 701 935 701 701 701 701 935 1471 1471 1471 0.4s on/o.4s off/o.4s on/2.os off 0.2s orVO.2~ off (3 bursts) 0.4s orVO.4~ off, repeated 0.2s orVO.2s off, repeated Continuous 0.2s onlO.2~ off, repeat 3~‘s. pause, 0.5s repeat 1 set burst 1.4 set burst 0.2s 011/0.2s off, 6x’s 1 set burst, 1 time Table 400-l 0 DSS/BLF Button Visual Indicators TYPE OF SIGNAL Qff-HooWBusy (All Stations) Incoming Intercom Ring (Destination) Call Announce (Destination) Message Waiting Call Back (Destination) Do Not Disturb (All Stations) Door Box Calling (Assigned Stations) Automatic Call Back (Destination) INDICATOR FLASH RATES Steady 120 ipm flutter 120 ipm flutter 120 ipm flutter 60 ipw flash 30 ipm flash 120 ipm flutter 400-l 0 Issue 3, March 1992
wARPLUS@ 2448EX SECTION 500 INSTALLATION Hybrid Key Telephone System 500.1 SITE PLANNING The Starplus 2448EX Hybrid Key Telephone Sys- tem, like most electronic office equipment, should not be subjected to harsh environmental conditions. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation. Always remember the fol- lowing BEFORE installing the KSU and wiring: The Basic KSU, and External Power Supply Housing are designed for wall mounting. The External Power Housing operates on 117V ac, 60 Hz single phase electricity. A 3-wire (parallel blade with ground) receptacle must be provided on a dedicated, separately fused 15 ampere circuit. The KSU should be within 25 feet of the tele- phone company (Telco) RJ21X. The KSU should be centrally located and care should be taken to stay within prescribed cable lengths. It is recommended that 24 AWG 3-pair twisted cable be used. Mounting space for standard backboard, or a plywood type board for MDF blocks, if a stand- ard backboard is not used. A well ventilated area having a recommended temperature range of 70 to 78 degrees Fahren- heit and a humidity range of 5 to 90% (non-con- densing). Lighting and accessibility of KSU for servicing. Protection from flooding, flammable materials, excessive dust, and vibration. Proximity of radio transmitting equipment, arc welding devices, copy machines, and other .electrical equipment that are capable of gener- ating electrical interference. Access to a good earth ground such as a me- tallic COLD water pipe. Inspect the pipe for non-metallic joints. 500.2 UNPACKING THE 2448EX BASIC SYSTEM A. Remove the Key Service Unit from the shipping carton and stand it upright on a level working surface with the cover facing forward. B. Remove the cover by turning the two screws on the front of the cabinet i/4 turn and tilting the cover outward. C. D. Remove all remaining items from the Basic System packing box and inspect for shipping damage. The Basic System ships with all the compo- nents necessary for a working 8 CO line by 8 station system. The components included in the Basic System Package are: l (1) Basic Key Service Unit (BKSU) - BKSU Mounting Template l (1) External Power Housing (EPH) - EPH Mounting Template - AC Power Cord - Battery Bypass Board (installed in EPH) l (1) Power Supply (PSl 0) l (1) DC/DC Converter (DC/DC) l (1) Central Processor Board (CCU) - Including 2448EX Installation Manual l (1) Central Office Board (COI) l (1) Key Station Interface Board (KSB) - Including 8 Key Station User Guides l (1) Attendant User Guide Optional System items are: Additional Central Office Interface Board WI) Additional Key Telephone Interface Board (KW Single Line Telephone Interface Board (SLT) Applications Board (APB) Single Line Telephone DTMFRS Unit (SLU) RS232C Module (RSM) Power Failure Transfer Unit (PFT) Battery Charging Board (BC) Single Line Ring Generator and Message Wait Power Supply (RG) Refer to Appendix B for a complete component offering and their associated part numbers. issue 3, March 1992 500-I