Ricoh Mp 4002 User Guide
Have a look at the manual Ricoh Mp 4002 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 127 Ricoh manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame. • Do not use the cleaner to suck spilled toner (including used toner). Sucked toner may cause firing or explosion due to electrical contact flickering inside the cleaner. However, it is possible to use the cleaner designed for dust explosion-proof purpose. If toner is spilled over the floor, sweep up spilled toner slowly and clean remainder with wet cloth. • Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting in dirtying of skin, clothing, and floor, and accidental ingestion. • Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children. • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air environment. Consult a doctor if necessary. • If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary. • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. Adding Toner 149
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • Always replace the toner cartridge when a notification appears on the machine. • Fault may occur if you use toner other than the recommended type. • When adding toner, do not turn off the main power. If you do, settings will be lost. • Store toner where it will not be exposed to direct sunlight, temperatures above 35 °C (95 °F), or high humidity. • Store toner on a flat surface. • Do not shake the toner cartridge with its mouth down after removing it. Residual toner may scatter. • Do not repeatedly install and remove toner cartridges. This will result in toner leakage. Follow the instruction on the screen regarding how to replace a toner cartridge. • If " Toner Cartridge is almost empty." appears, the toner has almost run out. Have a replacement toner cartridge at hand. • If appears when there is still toner in the cartridge, hold the cartridge with the opening upward, shake it well, and then reinstall it. • You can check the name of the required toner and the replacement procedure using the [ Add Toner] screen. • For details about how to check contact number where you can order supplies, see "Enquiry", Maintenance and Specifications . Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. 9. Adding Paper and Toner 150
• If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1. Make sure the machine is in facsimile or scanner mode. 2. Press [Exit], and then perform transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used. Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it. Bring the stored used container to your sales representative or service representative for recycling through our recycling system. If you discard it on your own, treat it as general plastic waste material. Adding Toner 151
10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator Status : Paper Misfeed indicator Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed indicator Appears when an original misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Load Paper indicator Appears when paper runs out. For details about loading paper, see "Loading Paper ", Paper Specifications and Adding Paper . : Add Toner indicator Appears when toner runs out. For details about adding toner, see "Adding Toner", Maintenance and Specifications . : Add Staple indicator Appears when staples run out. For details about adding staples, see "Adding Staples", Maintenance and Specifications . : Waste Toner Full indicator Appears when the waste toner bottle is full. Contact your sales or service representative. : Empty Hole Punch Receptacle indicator Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting . : Service Call indicator Appears when the machine is malfunctioning or requires maintenance. : Open Cover indicator Appears when one or more covers of the machine are open. 153
When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2. Status icons Each icon that can be displayed is described below: : The function is performing a job. : An error has occurred on the machine. : An error has occurred in the function being used. Or, the function cannot be used because an error has occurred on the machine. 3. Messages Displays a message that indicates the status of the machine and each function. 4. [Check] If an error occurs in the machine or a function, press [Check] to view details. Pressing [Check] displays an error message or the corresponding function screen. Check the error message displayed on the function screen and take the appropriate action. • p.163 "Messages Displayed When Using the Copy/Document Server Function" • p.167 "Messages Displayed When Using the Facsimile Function" • p.183 "Messages Displayed When Using the Printer Function" • p.197 "Messages Displayed When Using the Scanner Function" 10. Troubleshooting 154CJH001 1 234
The following table explains problems that cause the indicator to light. Problem Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective.Press [Check] in the function which the error has occurred. Then check the displayed message, and take appropriate action. For details about error messages and their solutions, see p.163 "When Messages Are Displayed on the Control Panel". You can use other functions normally. The machine is unable to connect to the network. A network error has occurred. • Press [Check] in the function which error is occurred. And then check the displayed message, and take appropriate action. For details about error messages and their solutions, see p.163 "When Messages Are Displayed on the Control Panel". • Check that the machine is correctly connected to the network, and that the machine is correctly set. For details about how to connect the network, see "Interface Settings", Connecting the Machine/ System Settings . • For details about connecting to the network, contact your administrator. • If the indicator is still lit even after trying to solve the problem as described here, contact your service representative. When an Indicator for the [Check Status] Key Is Lit 155
Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted.A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect. Single long beep Job completed successfully. A Copier/Document Server Features job has finished. Two long beeps Machine has warmed up. When the power is turned on or the machine exits Sleep mode, the machine has fully warmed up and is ready for use. Five long beeps Soft alertAn auto reset was performed through the simple screen of the Copier/ Document Server function, the Facsimile function, or the Scanner function. Five long beeps repeated four times. Soft alert An original has been left on the exposure glass or paper tray is empty. Five short beeps repeated five times. Strong alert The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred.• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the beep alert might continue, even after normal status has resumed. • You can select to enable or disable beep alerts. For details about Panel Key Sound, see "General Features", Connecting the Machine/ System Settings . 10. Troubleshooting 156
When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are not yet ready. Time required varies by function. Functions appear in the User Tools menu when they become ready for use.Wait a little longer. The lamp remains lit and the machine does not enter Sleep mode even though the [Energy Saver] key was pressed. This occurs in the following cases: • The ADF is open. • The machine is communicating with external equipment. • The hard disk is active. • Close the ADF. • Check if the machine is communicating with external equipment. • Wait a little longer. The display is off. The machine is in Low Power mode.Touch the display panel or press one of the keys on the control panel to cancel Low Power mode. The display is off. The machine is in Sleep mode.Press the [Energy Saver] key or the [Check Status] key to cancel Sleep mode. When You Have Problems Operating the Machine 157
Problem Causes Solutions Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed. The main power switch is turned off. Turn on the main power switch. "Please wait." appears. This message appears when you press the [Energy Saver] key.Wait for a while. If the machine does not get ready in five minutes, contact your service representative. "Please wait." appears. This message appears when the machine is warming up. • Wait for a while. If the machine does not get ready in five minutes, contact your service representative. • Wait until the message disappears. Do not turn off the main power switch while the message is showing. "Please wait." appears. This message appears when you change the toner cartridge. Wait for a while. If the message does not disappear in five minutes, contact your service representative. "Memory is full. Do you want to store scanned file?" appears. The scanned originals exceed the number of sheets/pages that can be stored on the hard disk. • Press [Yes] to store pages that have been scanned. Delete unnecessary files by pressing [Delete File]. • Press [No] if you are not storing pages that have been scanned. Delete unnecessary files by pressing [Delete File]. The user code entry screen is displayed. Users are restricted by User Code Authentication.For details about how to log in when User Code Authentication is enabled, see "When the Authentication Screen is Displayed", Getting Started . The Authentication screen appears. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is set.Enter your login user name and user password. For details about the Authentication screen, see "When the Authentication Screen is Displayed", Getting Started .10. Troubleshooting 158