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Ricoh Mp 4002 User Guide

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    							Adding Toner
    This section explains precautions when adding toner, how to send faxes or scanned documents when
    the toner has run out, and how to dispose of used toner.
    • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite
    on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so
    risks fire and burns. Toner will ignite on contact with naked flame. • Do not use the cleaner to suck spilled toner (including used toner). Sucked toner may cause
    firing or explosion due to electrical contact flickering inside the cleaner. However, it is possible
    to use the cleaner designed for dust explosion-proof purpose. If toner is spilled over the floor,
    sweep up spilled toner slowly and clean remainder with wet cloth. • Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting
    in dirtying of skin, clothing, and floor, and accidental ingestion. • Store toner (new or used), toner containers, and components that have been in contact with
    toner out of reach of children. • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
    environment. Consult a doctor if necessary. • If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult
    a doctor if necessary. • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor
    if necessary. Adding Toner
    149          
    						
    							• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
    clothing. If toner comes into contact with your clothing, wash the stained area with cold water.
    Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
    skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and
    water. • Always replace the toner cartridge when a notification appears on the machine.
    •
    Fault may occur if you use toner other than the recommended type.
    •
    When adding toner, do not turn off the main power. If you do, settings will be lost.
    • Store toner where it will not be exposed to direct sunlight, temperatures above 35 °C (95 °F), or high humidity.
    • Store toner on a flat surface.
    • Do not shake the toner cartridge with its mouth down after removing it. Residual toner may scatter.
    • Do not repeatedly install and remove toner cartridges. This will result in toner leakage.
    Follow the instruction on the screen regarding how to replace a toner cartridge. • If " Toner Cartridge is almost empty." appears, the toner has almost run out. Have a replacement
    toner cartridge at hand.
    • If   appears when there is still toner in the cartridge, hold the cartridge with the opening upward,
    shake it well, and then reinstall it.
    • You can check the name of the required toner and the replacement procedure using the [ Add
    Toner] screen.
    • For details about how to check contact number where you can order supplies, see "Enquiry",
    Maintenance and Specifications .
    Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no
    toner left, you can still send faxes or scanned documents.
    9. Adding Paper and Toner
    150          
    						
    							• If number of communications executed after the toner has run out and not listed in the automatically
    output Journal exceeds 200, communication is not possible.
    1. Make sure the machine is in facsimile or scanner mode.
    2. Press [Exit], and then perform transmission operation.
    The error message disappears. • Any reports are not printed.
    Disposing of Used Toner This section describes what to do with used toner.
    Toner cannot be re-used.
    Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the
    container when you dispose of it.
    Bring the stored used container to your sales representative or service representative for recycling
    through our recycling system. If you discard it on your own, treat it as general plastic waste material.
    Adding Toner
    151    
    						
    							10. Troubleshooting
    This chapter describes basic troubleshooting procedures.
    Indicators This section describes the indicators displayed when the machine requires the user to remove misfed
    paper, to add paper, or to perform other procedures. Indicator
    Status : Paper Misfeed indicator
    Appears when a paper misfeed occurs.
    For details about removing jammed paper, see "Removing
    Jammed Paper", Troubleshooting .
    : Original Misfeed indicator Appears when an original misfeed occurs.
    For details about removing jammed paper, see "Removing
    Jammed Paper", Troubleshooting .
     : Load Paper indicator
    Appears when paper runs out.
    For details about loading paper, see "Loading Paper ",
    Paper Specifications and Adding Paper .
     : Add Toner indicator
    Appears when toner runs out.
    For details about adding toner, see "Adding Toner",
    Maintenance and Specifications .
     : Add Staple indicator
    Appears when staples run out.
    For details about adding staples, see "Adding Staples",
    Maintenance and Specifications .
     : Waste Toner Full indicator Appears when the waste toner bottle is full.
    Contact your sales or service representative. : Empty Hole Punch Receptacle
    indicator Appears when the hole punch receptacle is full.
    For details about removing punch waste, see "Removing
    Punch Waste", Troubleshooting .
     : Service Call indicator
    Appears when the machine is malfunctioning or requires
    maintenance. : Open Cover indicator
    Appears when one or more covers of the machine are
    open. 153                 
    						
    							When an Indicator for the [Check Status] Key
    Is Lit
    If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check
    Status] screen. Check the status of each function in the [Check Status] screen.
    [Check Status] screen
    1. [Mach./Applic. Stat] tab
    Indicates the status of the machine and each function.
    2. Status icons
    Each icon that can be displayed is described below: : The function is performing a job.
    : An error has occurred on the machine.
    : An error has occurred in the function being used. Or, the function cannot be used because an error has
    occurred on the machine.
    3. Messages
    Displays a message that indicates the status of the machine and each function.
    4.
    [Check]
    If an error occurs in the machine or a function, press [Check] to view details.
    Pressing [Check] displays an error message or the corresponding function screen. Check the error message
    displayed on the function screen and take the appropriate action. • p.163 "Messages Displayed When Using the Copy/Document Server Function"
    • p.167 "Messages Displayed When Using the Facsimile Function"
    • p.183 "Messages Displayed When Using the Printer Function"
    • p.197 "Messages Displayed When Using the Scanner Function"
    10. Troubleshooting
    154CJH001
    1
    234   
    						
    							The following table explains problems that cause the indicator to light.
    Problem
    Causes Solutions
    Documents and reports do
    not print out. The paper output tray is full. Remove the prints from the tray.
    Documents and reports do
    not print out. There is no paper left. Load paper. For details about loading
    paper, see "Loading Paper", Paper
    Specifications and Adding Paper .
    An error has occurred. A function which has the status "Error Occurred" in
    the [Check Status] screen is
    defective.Press [Check] in the function which the
    error has occurred. Then check the
    displayed message, and take
    appropriate action. For details about
    error messages and their solutions, see
    p.163 "When Messages Are
    Displayed on the Control Panel".
    You can use other functions normally.
    The machine is unable to
    connect to the network. A network error has
    occurred. • Press [Check] in the function
    which error is occurred. And then
    check the displayed message,
    and take appropriate action. For
    details about error messages and
    their solutions, see p.163 "When
    Messages Are Displayed on the
    Control Panel".
    • Check that the machine is
    correctly connected to the
    network, and that the machine is
    correctly set. For details about
    how to connect the network, see
    "Interface Settings", Connecting
    the Machine/ System Settings .
    • For details about connecting to
    the network, contact your
    administrator.
    •
    If the indicator is still lit even after
    trying to solve the problem as
    described here, contact your
    service representative. When an Indicator for the [Check Status] Key Is Lit
    155    
    						
    							Panel Tone
    The following table describes the meaning of the various beep patterns that the machine produces to
    alert users about left originals and other machine conditions.
    Beep pattern
    Meaning Causes
    Single short beep Panel/screen input
    accepted.A control panel or screen key was
    pressed.
    Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered
    password was incorrect.
    Single long beep Job completed successfully. A Copier/Document Server Features
    job has finished.
    Two long beeps Machine has warmed up. When the power is turned on or the
    machine exits Sleep mode, the
    machine has fully warmed up and is
    ready for use.
    Five long beeps Soft alertAn auto reset was performed through
    the simple screen of the Copier/
    Document Server function, the
    Facsimile function, or the Scanner
    function.
    Five long beeps repeated
    four times. Soft alert
    An original has been left on the
    exposure glass or paper tray is empty.
    Five short beeps repeated
    five times. Strong alert
    The machine requires user attention
    because paper has jammed, the toner
    needs replenishing, or other problems
    have occurred.• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper
    jam or toner request, if the machine's covers are opened and closed repeatedly within a short
    space of time, the beep alert might continue, even after normal status has resumed.
    • You can select to enable or disable beep alerts. For details about Panel Key Sound, see "General
    Features", Connecting the Machine/ System Settings .
    10. Troubleshooting
    156    
    						
    							When You Have Problems Operating the
    Machine
    This section describes common problems and messages. If other messages appear, follow the
    instructions displayed.
    Problem
    Causes Solutions
    The [Facsimile] or [Scanner]
    icon does not appear on the
    [Home] screen even though
    the copier screen appears
    when the machine is turned
    on using the main power
    switch. Functions other than the
    copier function are not yet
    ready.
    Wait a little longer.
    The machine has just been
    turned on and the User Tools
    screen is displayed, but the
    User Tools menu has items
    missing. Functions other than the
    copier function are not yet
    ready. Time required varies
    by function. Functions
    appear in the User Tools
    menu when they become
    ready for use.Wait a little longer.
    The lamp remains lit and the
    machine does not enter
    Sleep mode even though the
    [Energy Saver] key was
    pressed. This occurs in the following
    cases:
    • The ADF is open.
    •
    The machine is
    communicating with
    external equipment.
    • The hard disk is active. • Close the ADF.
    • Check if the machine is
    communicating with external
    equipment.
    •
    Wait a little longer.
    The display is off. The machine is in Low Power
    mode.Touch the display panel or press one
    of the keys on the control panel to
    cancel Low Power mode.
    The display is off. The machine is in Sleep
    mode.Press the [Energy Saver] key or the
    [Check Status] key to cancel Sleep
    mode. When You Have Problems Operating the Machine
    157  
    						
    							Problem
    Causes Solutions
    Nothing happens when the
    [Check Status] key or the
    [Energy Saver] key is
    pressed. The main power switch is
    turned off.
    Turn on the main power switch.
    "Please wait." appears. This message appears when you press the [Energy Saver]
    key.Wait for a while. If the machine does
    not get ready in five minutes, contact
    your service representative.
    "Please wait." appears. This message appears when the machine is warming up. • Wait for a while. If the machine
    does not get ready in five minutes,
    contact your service
    representative.
    • Wait until the message
    disappears. Do not turn off the
    main power switch while the
    message is showing.
    "Please wait." appears.
    This message appears when you change the toner
    cartridge. Wait for a while. If the message does
    not disappear in five minutes, contact
    your service representative.
    "Memory is full. Do you
    want to store scanned file?"
    appears. The scanned originals
    exceed the number of
    sheets/pages that can be
    stored on the hard disk. • Press [Yes] to store pages that
    have been scanned. Delete
    unnecessary files by pressing
    [Delete File].
    • Press [No] if you are not storing
    pages that have been scanned.
    Delete unnecessary files by
    pressing [Delete File].
    The user code entry screen is
    displayed. Users are restricted by User
    Code Authentication.For details about how to log in when
    User Code Authentication is enabled,
    see "When the Authentication Screen is
    Displayed", Getting Started .
    The Authentication screen
    appears. Basic Authentication,
    Windows Authentication,
    LDAP Authentication or
    Integration Server
    Authentication is set.Enter your login user name and user
    password. For details about the
    Authentication screen, see "When the
    Authentication Screen is Displayed",
    Getting Started .10. Troubleshooting
    158    
    						
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