Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual

							To set
To cancel
CAUTION
There is a risk that fraudulent telephone calls will be made if a third party discovers your
password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a.Keeping your PIN secret.
b. Selecting a complex, random PIN that cannot be easily guessed.
c. Changing your PIN regularly.
• Valid numbers for an extension PIN are 
"0" through "9".
• If the wrong extension PIN is entered for a preprogrammed number of times, the PIN is
locked.
• If you forget your extension PIN or your extension PIN is locked, your manager can clear the
extension PIN and extension PIN lock.
1.3.28  External Relay Preprogrammed extensions can switch on a relay 
 (e.g., alarm) connected to the PBX.Document Version  2013-05  
Operating Manual 81 1.3.28 External RelayPT/SLT/PS/SIP Extn.
Off-hook.Enter    799. 
1
Enter 1. Enter extension 
PIN (max. 10 digits).
extension PIN
#
Enter #.
same
extension PIN#
 Enter #.On-hook.Enter same extension 
PIN (max. 10 digits).
799
C.Tone
PIN: Personal Identification Number PT/SLT/PS/SIP Extn.
Off-hook.Enter    799. 
0
Enter 0. Enter stored 
extension PIN.
On-hook.
stored
extension PIN799C.Tone
PIN: Personal Identification Number   
						

							To switch on the relay
•
The relay will be switched off after a specified time period.
1.3.29  External Sensor Preprogrammed  extensions can receive an alert call from an external sensor (e.g., security alarm) connected
to the PBX.
To answer a sensor call •
If you do not answer a sensor call within a specified time period, the sensor call will stop.
1.3.30  FWD (Call Forwarding) –  FWD (Call Forwarding)
–  FWD/DND Settings Using Fixed FWD/DND Button
82 Operating Manual
Document Version  2013-05  1.3.30 FWD (Call Forwarding)Off-hook.Enter relay number
(2 digits).
relay no.
PT/SLT/PS
C.Tone
Enter    56.
65
On-hook.  Off-hook.
PT/SLT/PS
On-hook.
D.Tone     
						

							 FWD (Call Forwarding)
You can have your incoming calls forwarded to a specified
destination.
All Calls:
All 
calls are forwarded. Preset extensions may also forward from
their own receiving group.
Busy:
All calls are forwarded when your extension is busy.
No Answer:
All calls are forwarded when you do not answer the call within a
specified time period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not answer within a specified
time period or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward before
you leave your desk, you can set the same feature from the
destination extension. •
Incoming calls can be forwarded up to four times. •
You can set the floating extension number of a voice mail group or the 
 ESVM card as a
forward destination.
• You can set your cellular phone as the forward destination.
• Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.
 Document Version  2013-05  
Operating Manual 83 1.3.30 FWD (Call Forwarding)    Forward
set Call
destination Forwarding
extension  
						

							To set/cancel
To set Follow Me from another extension
•
It is not possible to set Follow Me from a SIP Extension. However, it is possible to set it on a
SIP Extension from another extension that is not a SIP Extension. •
When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the
FWD/DND button (fixed button) instead of " 710".
84 Operating Manual
Document Version  2013-05  1.3.30 FWD (Call Forwarding)PT/SLT/PS/SIP Extn.
Enter #.On-hook.Enter destination extension number. 
Or enter CO line access number 
and then outside phone number.
2
0
3
4
5
Cancel
All Calls
Busy
No Answer
Busy/No Answer
Enter required 
number. Off-hook.
1
2
0Both Calls
Intercom CallsOutside CallsOR
OR
Enter    71.
17
Enter 0 to 2 as 
you desire.
OR
destination 
extension no.
(max. 32 digits)
outside
phone no.CO line 
access no.C.Tone
For Cancel, go on-hook 
directly after entering 0. PT/SLT/PS
your 
extension no.
On-hook.
Dial your 
extension number.Enter 7 or 8.
78
Follow Me
Follow Me Cancel
Off-hook.
1
2
0Both Calls 
Intercom CallsOutside CallsOR
OR
Enter    71.
17
Enter 0 to 2 as 
you desire.
C.Tone     
						

							To set the timer for "No Answer" and "Busy/No Answer"
Call Forwarding (FWD) for your Incoming Call Distribution Group
Document Version  2013-05  
Operating Manual 85 1.3.30 FWD (Call Forwarding)Off-hook.Enter time 
(seconds [2 digits]).
time
PT/SLT/PS/SIP Extn.
Enter    713. On-hook.
1 3 7C.Tone PT/SLT/PS/SIP Extn.
0
1Set
Cancel
OR
Enter 1 to set 
or 0 to cancel.Enter ICD Group 
extension number.
ICD Group
extension no.
Off-hook.5
6
4Both Calls
Intercom CallsOutside CallsOR
OR
Enter    71.
17
Enter 4 to 6 as 
you desire.
Enter #.On-hook.
Enter destination extension number.
Or enter CO line access number 
and then outside phone number.
OR
destination 
extension no.
(Max. 32 digits)
outside
phone no.CO line 
access no.C.Tone
ICD Group: Incoming Call Distribution Group
For Cancel, go on-hook 
directly after entering ICD 
Group extension number.  
						

							•
The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Flashing red slowly : FWD mode
Red on: DND mode
• The Group FWD button light shows the current status as follows:
Off: No set
Flashing red slowly : FWD mode
• The system has two modes: (1) FWD/DND Cycle Switch Mode and 
(2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown
below: (2) When in FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
FWD/DND 

status and set the FWD destination (refer to "  FWD/DND Settings Using Fixed
FWD/DND Button"). Note
A 
 FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
• Transferred outside calls are also forwarded to the destination assigned for outside calls.
• When intercom calls are set to be handled differently from outside calls  (forwarding type,
forward destination), we recommend establishing buttons for both FWD/DND—Outside calls
and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group
FWD—Intercom calls, because:
a. the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) and the Group FWD—Both calls button will indicate the setting for either outside
calls or intercom calls, but not both. Note
The FWD icon on PS display reflects the setting for outside calls only.
b. pressing 

the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or
the Group FWD—Both calls button will not change the FWD or DND mode for intercom
calls and outside calls separately. Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD 
(Both calls, Outside calls, Intercom calls) buttons. 86 Operating Manual
Document Version  2013-05  1.3.30 FWD (Call Forwarding) FWDDNDOff    
						

							 FWD/DND Settings Using Fixed FWD/DND Button
Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the
forward destination for outside/intercom calls with the FWD/DND button  (fixed button). It is
also possible to set outside telephone numbers (e.g., your cellular phone) as forward
destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) group, to ring
together with other ICD group members for calls to the group.
The following settings are available: •
Switching the FWD/DND status and setting FWD destination for outside/intercom calls
• Timer for "No Answer" and "Busy/No Answer

"
• Forwarding status (on/off) and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs
in an ICD group
* Virtual PS
A virtual PS is a dedicated
extension number assigned to a
non-existent portable station 

(PS)
to allow access to outside
destinations such as a cellular
phone. To switch FWD/DND status for outside calls
To switch FWD/DND status for intercom calls
•
When you switch the FWD/DND status, any FWD destination that was set previously is not
cleared. Document Version  2013-05  
Operating Manual 87 1.3.30 FWD (Call Forwarding)  Virtual PS
(Extn. No. 301)
Extn. 101
Talk
Dials 3011
3
Forward to
outside destination2 PT
FWD/DND
Press the fixedFWD/DND button.
While on-hook (when in FWD/DND Setting Mode)
The current FWD/DND status
for outside calls is displayed.FWD/DND
Press the fixed FWD/DNDbutton again to switch the status. PT
FWD/DND
Press the fixedFWD/DND button.
While on-hook (when in FWD/DND Setting Mode)
The current FWD/DND status
for intercom calls is displayed.FWD/DND
Press the fixed FWD/DNDbutton again to switch
the status.
2
Enter 2.   
						

							To set and clear FWD/DND for outside/intercom calls
•
* This step can be omitted.
To set the timer for "No Answer" and "Busy/No Answer" •
* You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as
"15" or "015". 88 Operating Manual
Document Version  2013-05  1.3.30 FWD (Call Forwarding)PT
Enter destination extension number,
or CO line access number and then
outside phone number.
FWD/DNDAUTO DIAL
STORE
Enter 1 or 2. Press the fixedFWD/DND button.Press STORE.
0FWD/DND off
DND on
1
2
5
3
4
FWD–All Calls
FWD–Busy
FWD–No Answer
FWD–
Busy/No Answer
OR
destination 
extension no.
(max. 32 digits)
outside
phone no.CO line 
access no.
While on-hook (when in FWD/DND Setting Mode)
AUTO DIAL
STORE
Press STORE
to set.
OR
Enter 2 to 5.
1
2Intercom CallsOutside CallsOR
A confirmation tone will
be heard.
Enter 0 or 1.
*  PT
FWD/DNDAUTO DIAL
STORE
Press the fixedFWD/DND button.Press STORE
to set.
While on-hook (when in FWD/DND Setting Mode)
Enter time 
(seconds [0–120]).
time
A confirmation tone will
be heard.
3
Enter 3.
AUTO DIAL
STORE
Press STORE.
*   
						

							To set forwarding status and outside destinations to ring in parallel for outside calls to an
ICD group
•
Only one extension assigned as member 1 in each ICD group can perform the settings for
virtual PSs.
• It is possible to switch the forwarding status (on/off) of a virtual PS by entering the number 
(4–7) of that extension, then pressing the fixed FWD/DND button, instead of pressing the
AUTO DIAL/STORE button.
1.3.31  Hands-free Answerback You can answer an incoming call without going off-hook as soon as the line is connected.
When  an intercom call arrives, you will hear the caller talking without the phone ringing. When
an outside call arrives, you will hear the caller talking after a preprogrammed number of rings.
Hands-free Answerback for outside calls requires System Programming. Document Version  2013-05  
Operating Manual 89 1.3.31 Hands-free AnswerbackPT
Enter CO line access number 
and then outside phone number.
FWD/DNDAUTO DIAL
STORE
Enter 4 to 7. Press the fixedFWD/DND button.Press STORE.
0FWD off
(max. 32 digits)
outside
phone no.CO line 
access no.
While on-hook (when in FWD/DND Setting Mode)
AUTO DIAL
STORE
Press STORE
to set.
OR
Enter 1.
A confirmation tone will
be heard.
FWD–All Calls1
To cancel ringing
To set ringing
7
4
65Virtual PS 1
Virtual PS 2
Virtual PS 3
Virtual PS 4
Enter 0.    
						

							To set/cancel
•
The AUTO ANS button light shows the current status as follows:
Off: Not set
Red on: Set
• PS users: Refer to "Operating Instructions" for the PS.
1.3.32  Hands-free Operation You can have a conversation in hands-free mode using the SP-PHONE button. To make/answer a call
•
When performing hands -free operation:
– If it is difficult to hear the other party’s voice,
Increase the volume using the Navigator Key, Jog Dial, or Volume Key.
– If the other party has difficulty hearing you,
Decrease the volume.
– If the other party reports that your voice echoes,
Use the telephone in a room that has curtains, carpeting or both.
– If parts of the conversation cannot be heard,
If you and the other party speak at the same time, parts of your conversation may be lost.
To avoid this, try to speak alternately.
1.3.33  Headset Operation –  Headset Operation
–  Answer/Release Button
90 Operating Manual
Document Version  2013-05  1.3.33 Headset OperationPress 
AUTO ANS.
While on-hook
PT
AUTO ANS
MUTE   Press SP-PHONE.
PT
SP-
PHONE