Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual
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Operation Flowchart The operations in the shaded areas can be done hands -free.• The Live Call Screening (LCS) button light shows the feature status as follows: Off: LCS is off. Flashing green rapidly : Alerting in the Private mode. Flashing green slowly : Monitoring. Red on: LCS is on. • The manager extension can clear an extension PIN. • This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel. (Private mode only) To answer the call while monitoring, press Recall/hookswitch. • Only the handset monitoring in the Private mode is available for PS users. • For information about other Voice Mail features, refer to "1.3.69 VOICE MAIL FEATURES". Customizing Your Phone • 3.1.2 Personal Programming —Live Call Screening Mode Set Select the mode, either monitoring the message through the speaker automatically or receiving, while the caller leaves a message. • 3.1.4 Customizing the Buttons Create or edit a Live Call Screening (LCS) button. Document Version 2013-05 Operating Manual 1411.3.70 Voice Mail Features—LCS (Live Call Screening)Hands-free ModePrivate Mode Stop monitoringAnswering the callStop monitoringAnswering the call MonitoringMonitoring (Hands-free) Monitoring (Handset) No operation Stop monitoringAnswering On-hook. (Live Call Screening) (Alarm Tone) Press SP-PHONE or MONITOR. OR Press Live Call Screening. MONITOR MONITORSP- PHONE OROR Press Live Call Screening.Press SP-PHONE, MONITOR or Live Call Screening. PT/PS (Live Call Screening) (Live Call Screening) OR Press SP-PHONE or MONITOR.Off-hook. MONITOR SP- PHONE SP- PHONE (Live Call Screening) Press Live Call Screening.
1.3.71 Voice Mail Features—Two-way Record Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your mailbox To record into another mailbox (Two-way Transfer) To record into another mailbox with one touch (One-touch Two-way Transfer) • The Two-way Record button light, Two -way Transfer button light or One-touch Two-way Transfer button light shows the current status as follows: Off: Not recording. On: Recording the conversation. 142 Operating Manual Document Version 2013-05 1.3.71 Voice Mail Features—Two-way Record Press Two-way Record. During a conversation To stop recording, press this button again. PT/PS (Two-way Record) Press Two-way Transfer. During a conversation Press DSS or enter another extension number. To stop recording, press this button again. PT/PS (Two-way Transfer)OR (DSS) another extension no. Press One-touch Two-way Transfer. During a conversation PT/PS (One-touch Two-way Transfer)
• Note: Many states have imposed regulations on the manner in which 2 -way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. • For information about other Voice Mail features, refer to "1.3.69 VOICE MAIL FEATURES". Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a Two-way Record button, a Two -way Transfer button and a One-touch Two-way Transfer button. 1.3.72 Voice Mail Features—Voice Mail Integration If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls (Intercom Calls/Outside Calls/Both Calls). If your telephone has a Message button, the Message light turns on and lets you know you have messages. Even if a Message button is not provided, you will hear an indication tone* when going off-hook. You can also transfer received outside calls to a mailbox so that calling parties can leave messages. If you create a Voice Mail Transfer button on your phone, the transfer is done without knowing the mailbox number (Voice Mail Transfer). The duration for recording depends on the voice processing system. Using the Voice Mail Transfer button, you can also perform the following operations with one touch (for digital integration only): – To forward a call to your mailbox while it is ringing – To transfer your own call to the called extension’s mailbox – To listen to messages To forward your calls to your mailbox Document Version 2013-05 Operating Manual 1431.3.72 Voice Mail Features—Voice Mail Integration PT/SLT/PS voice mail floating extension no. On-hook. Enter voice mail floating extension number.Enter required number. 2 0 3 4 5 Cancel All Calls Busy No Answer Busy/No Answer Off-hook. Enter 71. Enter 0 to 2 as you desire. 1 2 0Both Calls Intercom CallsOutside Calls OR OR17 C.Tone Enter #. # For Cancel, go on-hook directly after entering 0.
To forward a call to your mailbox while it is ringing To transfer a call to a mailbox (Voice Mail Transfer) To transfer your own call to the called extension’s mailbox To listen to messages 144 Operating Manual Document Version 2013-05 1.3.72 Voice Mail Features—Voice Mail IntegrationPress Voice Mail Transfer. PT/PS (Voice Mail Transfer) While on-hook Press DSS or enter desired extension number. Press Voice Mail Transfer. PT/PS (Voice Mail Transfer) During a conversation OR (DSS) desired extension no. PT and SLTPT/PS Off-hook.Dial extension number or press DSS. OR extension no. (DSS) R.B.Tone B.Tone DND Tone OROR OR Press Voice Mail Transfer. (Voice Mail Transfer) Press MESSAGE or Voice Mail Transfer, or enter voice mail floating extension number. Off-hook. PT/SLT/PS OR voice mail floating extension no. MESSAGE (Voice Mail Transfer) OR
* Indication tone after going off-hook. • If using a PS in parallel with a PT or SLT (in Wireless XDP Parallel mode), you cannot use the Voice Mail Transfer button to forward a call to your mailbox while it is ringing. • The default voice mail floating extension number is 500. • For information about other Voice Mail features, refer to "1.3.69 VOICE MAIL FEATURES". Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a Voice Mail Transfer button or a Message button. 1.3.73 Wake-up Call In a hotel-type environment, an extension assigned as a hotel operator can remotely set or cancel a timed reminder to a room extension (Remote Wake-up Call). This allows guests to request wake-up calls without having to program the extension themselves. The hotel operator can also confirm the current timed reminder setting for a room extension. • This feature can also be set from a room extension (Timed Reminder). The most recent setting will be valid no matter which extension made the setting. For information about setting a Timed Reminder, refer to "1.3.66 Timed Reminder". To set • * Enter the time in the format assigned to your PBX (12-hour or 24 -hour).Document Version 2013-05 Operating Manual 145 1.3.73 Wake-up Call 1 s On-hook. Off-hook. Enter 0 for once or 1 for daily.Once Daily 1 OR 1 0 C.Tone Dial extension number or press desired DSS. OR extension no. (DSS) AM PM0 1 Enter hour (01–12) and minute (00–59) and then 0 for AM or 1 for PM, or enter hour (00–23) and minute (00–59). hour/minuteOR OR hour/minute Enter 76 . Enter 1. 76 PT 12 H : 24 H :* *
To cancel To confirm • When a timed reminder starts, and when it is answered or not answered, detailed timed reminder information is recorded automatically. This requires system programming. • Users of PTs without displays can confirm only whether a timed reminder has been set or not by following the steps shown above. If set, a confirmation tone will be heard. • For information about other Hospitality features, refer to "1.3.34 HOSPITALITY FEATURES". 1.3.74 Walking COS You can use your calling privileges (Class of Service) at another extension. You can override restrictions which have been set at that extension. To use this feature, an original extension number and an extension PIN (Personal Identification Number) are required. After performing the Walking COS feature, you can set the following features on your telephone from another extension or through DISA. 146 Operating Manual Document Version 2013-05 1.3.74 Walking COSOff-hook.On-hook.Dial extension number or press desired DSS. OR extension no. (DSS)C.Tone 0 Enter 76 . Enter 0. 76 PT On-hook. Display PT Confirm the Timed Reminder information. C.Tone Off-hook. 2 Dial extension number or press desired DSS. OR extension no. (DSS) Enter 76 . Enter 2. 76 1234 11:50 AM Onetime Enter Room Number DateTimeExt CO Dial Number 02:45PM 02:46PM 02:47PM1234 1234 1234Timed Reminder/Start Timed Reminder/No Answer Timed Reminder/Answer 02/02/00 02/02/00 02/02/00
• Call Forwarding (FWD)/Do Not Disturb (DND) • Changing the Log-in/Log-out Status of Extensions • Absent Message • Extension Dial Lock • Time Service—Changing the Time Mode (Day/Night/Lunch/Break) To make a call or set features from another extension To make a call or set features through DISA 1.3.75 Walking Extension You can exchange the settings set at another extension with your own settings. This allows you to use your own settings, including your extension number, on another person ’s extension. Settings such as extension number and One-touch Dialing memory are available at the new extension. It is also possible to exchange the DSS Console settings along with the extension settings. Walking Extension is useful, for example, when you move to a new location in the office. This feature is also known as Walking Station. Document Version 2013-05 Operating Manual 147 1.3.75 Walking ExtensionOff-hook. 74 Enter 47. extension PINyour extension no. Dial your extension number.Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. Dial desired phone number or desired feature number. Seize CO line before entering outside phone number. C.Tone & D.Tone PIN: Personal Identification Number desired phone no. OR desired feature no. PT/SLT/PS Off-hook.Enter 47. Dial your extension number. Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. 74 Dial DISA phone number. DISA phone no.extension no.your extension no. R.B.Tone & DISA message extension PINC.Tone & D.Tone PIN: Personal Identification NumberFrom Outside Telephone Dial desired phone number or desired feature number. desired phone no. OR desired feature no. Seize CO line before entering outside phone number.
To exchange your settings with another extension • An extension personal identification number (PIN) is required to use this feature. Refer to "1.3.27 Extension PIN (Personal Identification Number)". • Your previous extension will receive the old settings of your new extension. • Extension settings can be exchanged between SLT and SLT, PT and PT, or SLT and PT. • If you are using a KX-NT560/KX-NT400/KX-NT300 series (except KX-NT321)/KX-DT343/ KX-DT346 telephone with a Bluetooth wireless headset, and exchange the settings with another KX-NT560/KX-NT400/KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone user, you cannot use your Bluetooth wireless headset at the other extension. Bluetooth wireless headsets are registered on extensions themselves. Therefore, you have to register a Bluetooth wireless headset on each desired extension. For details about registration, refer to "Bluetooth Registration" in "3.1.2 Personal Programming". 1.3.76 Walking Extension, Enhanced In addition to exchanging the settings between extensions (Walking Extension), you can change the status of your extension to "Service-in" or "Service-out" (Enhanced Walking Extension). Service-in: An extension is in use (normal status). Service-out: Extension Dial Lock (® 1.3.25 Extension Dial Lock), Do Not Disturb (DND) (® 1.3.20 DND (Do Not Disturb)) and Display Lock (® 3.1.2 Personal Programming) are activated on an extension. When the extension is set to "Service-out", the extension user cannot do the following: – Make unauthorized outside calls – Receive calls – See their personal speed dialing directory, call log, or SVM log – Play back voice messages in their mailbox This feature is useful when: a. one person uses the same extension settings at different locations, such as another branch office or at home b. two or more people use the same telephone in turn 148 Operating Manual Document Version 2013-05 1.3.76 Walking Extension, EnhancedOff-hook. Enter 727. PT/SLT your extension no. On-hook. Dial your extension number. extension PIN Enter extension PIN (max. 10 digits). 277 D.Tone PIN: Personal Identification Number
When using extension settings at a different location In this example, extension user A sets his/her own extension status to "Service-out" at the main office. Then, he/she can set another extension status to "Service -in" at the branch office to have his/her own extension settings available at the extension. When two users share one telephone In this example, extension users A and B work in shifts and use the same extension in turn. User A sets the extension status to "Service-out" when he/she finishes work. Then, user B can set the extension status to "Service-in" and have his/her own settings available at the extension. Document Version 2013-05 Operating Manual 149 1.3.76 Walking Extension, EnhancedService-outExtn. No. 101 Service-outExtn. No. 101 Service-inExtn. No. 102 Service-out Service-in Service-out Extension status of Telephone A Service-in Extn. No. 101 Extension status of Telephone B Service-outService-out Service-outMain Office Branch Office Extn. No. 102 Service-outExtn. No. 102 Service-out Service-inService-in Service-in Extn. No. 102 User B Service-out Extn. No. 102Service-out Extn. No. 102 Service-out Service-in Extn. No. 101 Service-outUser A Extn. No. 101 Service-inExtn. No. 101 Service-out Extension StatusService-in Service-outService-in
To set an extension to Service-out status To set an extension to Service-in status and have your own settings available • An extension personal identification number (PIN) is required to use this feature. Refer to "1.3.27 Extension PIN (Personal Identification Number)". • Extension settings can be exchanged between SLT and SLT, PT and PT, or SLT and PT. 1.3.77 Whisper OHCA During a conversation, you can be informed of a waiting call with a voice announcement. You cannot talk to the caller, but you can hear the caller speaking through the handset. To set/cancel for intercom calls (Manual Call Waiting) 150 Operating Manual Document Version 2013-05 1.3.77 Whisper OHCAOff-hook. PT/SLT Enter 727.On-hook. 277 Enter #. Off-hook. PT/SLT Enter 727. your extension no. On-hook. Dial your extension number. extension PIN Enter extension PIN (max. 10 digits). 277 C.Tone PIN: Personal Identification Number Enter . Off-hook. Enter 0 or 3.On-hook. PT No call Whisper OHCA0 OR 3 Enter 731. 317C.Tone