Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual

							Fixed Buttons
Function
KX-NT300/
KX-NT500/
KX-DT300 KX-NT136/
KX-T7600 KX-T7200/KX-T7400
*1 NEXT
STORE (ENTER)
None
Back to Previous Menu 
(CANCEL) SHIFT
PROGRAM
END
SELECT
FLASH
CLEAR
SECRET
*1
The buttons shown in this column are from  KX-T7400 series PTs. Procedure
The basic steps are shown below. Document Version  2013-05  
Operating Manual 201 3.3.1 Programming Information    SP-PHONE   FWD/DND    CONF    AUTO DIAL
STORE   SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAMPAUSE  HOLD HOLD  AUTO ANS
MUTE
MESSAGE MUTE
AUTO ANSWERMESSAGE  FLASH/
RECALL FLASH/RCL  TRANSFER TRANSFER  INTERCOM INTERCOM   
						

							1.
Entering the programming mode 2.
Programming
You can enter each program number 
(3 digits).•
To exit the programming mode at any time,  lift the handset.
3. Exiting the mode •
To exit the programming mode at any time,  lift the handset.202 Operating Manual
Document Version  2013-05  3.3.1 Programming InformationEnter system password. Enter        . 
system password
Press PROGRAM
or PAUSE.
OR
PROGRAM
PAUSE  Press PROGRAM
or PAUSE.
OR
PROGRAM
PAUSE   
						

							3.3.2  System Programming
 [000] Date & Time
The proprietary telephones display the current date and time while on -hook.•
After changing the desired values,  you can press the ENTER button. You do not have to
perform the rest of the steps.
• The clock starts immediately after the ENTER button is pressed.
• You cannot leave a value empty.
• You can clear the entry by pressing the CLEAR button.
• To confirm your entry after storing data:
–The STORE button light: Lights red
– Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected. Document Version  2013-05  
Operating Manual 203 3.3.2 System Programming Enter 000.
Press ENTER. Enter date
(01–31).
date
Enter year
(00–99).year
Enter hour
(01–12).
hour
Enter minute
(00–59).minute
To end
Press ENTER.
000
Press ENTER.
END
(HOLD)
Press END. Press NEXT.
Press SELECT 
to choose AM or PM. Press Right.
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Press SELECT
for month.
SELECT
(AUTO ANS/MUTE,
MESSAGE)   
						

							 [001] System Speed Dialing Number
You can store the phone numbers of frequently dialed numbers. •
If the desired number is more than 32 digits, divide the number and store it into more than
one speed dialing number.
• " ", "#", FLASH/RECALL, PAUSE, and Secret (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the Secret 
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party’s number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
 204 Operating Manual
Document Version  2013-05  3.3.2 System Programming Press ENTER. Enter 001. Enter phone 
number (max. 
32 digits).Press END.
phone no.
Press PREV. Press NEXT.
Press CANCEL.
To continue
To end
Press ENTER.
001
Enter system speed 
dialing number (location 
number) (3 digits).
system speed dialing 
no. (location no.)
OR   Account code feature no.
49
Account code
1234
Account code delimiter
#
Automatic line
access number
9
Phone numberSecret
[  123  4567  ]  
						

							 [002] System Speed Dialing Name
You  can store the name associated with the speed dialing number. These names are displayed when making
calls using the display operation. To enter characters, refer to  "1.3.14  Character Entry". [003] Extension Number
You can assign an extension number to each extension. •
The leading number
 (s) should be the same as the number(s) assigned for Flexible
Numbering.
• A duplicate entry is invalid.  [004] Extension Name
You 
 can store the name of an extension user. This is useful if you want to know who is calling, or who you are
calling when making an intercom call using the directory. Document Version  2013-05  
Operating Manual 205 3.3.2 System Programming Press ENTER. Enter 002. Press ENTER. Enter system speed 
dialing number (location 
number) (3 digits).Enter name
(max. 20 
characters).Press END.
system speed dialing 
no. (location no.)name
Press CANCEL. Press NEXT. Press PREV.
To continue
To end
002
OR  Press ENTER. Enter 003.
Press ENTER. Enter extension 
number.Press END. Enter new 
extension number.
new 
extension no.
Press CANCEL. Press NEXT. Press PREV.
To continue
To end
003extension no.
OR    
						

							To enter characters, refer to "1.3.14  Character Entry".
206 Operating Manual
Document Version  2013-05  3.3.2 System ProgrammingPress ENTER. Enter 004. Press ENTER. Press END.
Press CANCEL. Press NEXT. Press PREV.
To continue
To end
004
Enter extension 
number.
extension no.
Enter name
(max. 20 
characters).name
OR  
						

							Section  4
Appendix
This chapter provides the Troubleshooting, the Feature
Number Table and Tone List. Check the
Troubleshooting section before consulting your dealer. Document Version  2013-05  
Operating Manual 207 
						

							4.1  Troubleshooting
4.1.1  Troubleshooting
 Troubleshooting
Problem Remedy
The telephone does not work properly. •  Confirm with your manager that your settings are
correct.
•  If the problem persists, consult your dealer.
The telephone does not respond when
buttons are pressed. •
The telephone is locked.  Unlock your telephone. (  1.3.25  Extension
Dial Lock, 2.1.5  Remote Extension Dial Lock )
• Your telephone is connected to an eXtra Device
Port.  System programming is required. Consult your
dealer.
Some features do not work. •System 
 management may restrict certain features.  Consult your manager.
• The feature numbers have changed.  Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations work
when using a proprietary telephone. •
The Intercom line was not seized.  The seized line,
when going off-hook, was changed by personal
setting. (  3.1.2  Personal Programming)
 In the manual, going off-hook 

means an Intercom
line is seized.
If the setting has been changed, press the INTERCOM
or PDN button after going off-hook and follow the
instructions.
The paralleled single line telephones do
not ring. •
"No ring" may be selected.
Change the setting to ring. (  1.3.49  Paralleled
Telephone

)
The telephone does not work using the
personal settings or with other settings. 
(One-touch dialing, forwarding
destination, etc.) •
The 
extension line has been changed.  The previous
telephone’s settings have not been cleared.  Clear the settings and then program your desired
settings again. 
 (  1.3.26  Extension Feature Clear,
3.1.2  Personal Programming
 , 3.1.4  Customizing the
Buttons)
My proprietary telephone does not have a
feature button. •
Some models do not have the feature button.  Change a flexible button to the desired button. 
(  3.1.4  Customizing the Buttons)
 Enter the specified feature number instead of the
feature button. (  1.1.1  Before Operating the
Telephones

) 208 Operating Manual
Document Version  2013-05  4.1.1 Troubleshooting                  
						

							Problem
Remedy
A reorder tone is audible or "Restricted"  is
displayed. •
The telephone is locked.  Unlock your telephone. (  1.3.25  Extension
Dial Lock, 2.1.5  Remote Extension Dial Lock
 )
• Toll restriction is activated.  Consult your manager or dealer.
• An account code is required.  (  1.3.2  Account
Code Entry, 1.3.68  Verification Code Entry
 ,
1.3.74  Walking COS)
I cannot make an outside call using the
One-touch 
 Dialing button or speed dialing. •
A line access number was not stored.  A line access number is required for outside calls.
(  1.2.1  Making Calls, 3.1.4  Customizing the
Buttons)
I cannot remember the feature numbers. •  If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1  Feature Number Table

".
•  Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected. •
The time limit has run out.  (  1.3.11  Call
Transfer, 1.3.16  Conference, Unattended
 )  Consult your dealer to extend the time limit, if
necessary.
Redialing does not function. •The dialed number was over 32 digits.  ( 1.3.59  Redial, Last Number)
I cannot have a conversation using the
Bluetooth headset. •  Make sure that the headset is properly registered
to the module.
•  Make sure that the headset is properly charged
according to the manual of the headset.
•  Remove the wired headset from the headset jack.
Priority is given to the wired headset when both are
connected.
I cannot register, de-register, or confirm
the ID of the Bluetooth headset. •  Make sure that the module is properly installed in
the IP-PT/DPT.
The PC and fax machine communication
failed. •
An indication tone may have interrupted
communication.  (  1.3.18  Data Line Security)
I do not want to show my telephone
number to the calling or called party
 ’s
telephone. •
(  1.3.54  Private Network Features—CLIR (Calling
Line 
Identification Restriction), 1.3.56  Private Network
Features—COLR (Connected Line Identification
Restriction))
I want to show my telephone number to the
calling or called party’s telephone. •
(  1.3.53  Private Network Features—CLIP (Calling
Line Identification Presentation)
 , 1.3.55  Private
Network Features—COLP (Connected Line
Identification Presentation), 1.5.3  Private Network
Features—Displaying Your Telephone Number on the
Called Party’s Telephone) Document Version  2013-05  
Operating Manual 209 4.1.1 Troubleshooting                   
						

							Problem
Remedy
I cannot send a call waiting tone to the
dialed extension. •
The other party has not set the Call Waiting feature.
(  1.3.13  Call Waiting Tone, 1.3.46  OHCA
(Off-hook Call Announcement)
 , 1.3.77  Whisper
OHCA)
• The other party has set Data Line Security.
(  1.3.18  Data Line Security)
I forgot the password. •Ask the manager to assist you.
(  2.1.1  Dial Tone Transfer)
The background music started suddenly. •  Turn off the music.
(  1.3.5 
 BGM (Background Music), 2.1.2  External
BGM (Background Music))
I do not want to display a number which is
stored in memory. •  Conceal the number.
(    Storing New Names and Numbers,
3.1.4  Customizing the Buttons)
I want to confirm my extension number. •(  Your Extension Number in 1.1.1  Before
Operating the Telephones
 )
The date and time are not correct. •Set the date and time by system programming.
(    [000] Date & Time in 3.3.2  System
Programming)
The display is not shown well. •  Change the Display contrast level.
(   3.1.2  Personal Programming)
I want to distinguish the tones. •(  To distinguish the ringing tones for each CO, ICD
Group, PDN, SDN, or INTERCOM button (Digital
proprietary telephone only)

, 3.1.4  Customizing the
Buttons)
The MESSAGE button light lit. •Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
An SDN button on my extension does not
work. •
A PDN button is not assigned on the extension
corresponding to your SDN button.  Create a PDN button on the desired extension. 
( 3.1.4  Customizing the Buttons)
I cannot use the secondary Ethernet port. •If you are using a 
 KX-NT500 series telephone,
check whether ECO mode is enabled (see " Display" in "1.1.1  Before Operating the
Telephones"). If it is enabled, ask your dealer to
disable ECO mode.
For other types of IP-PTs, consult your dealer.
210 Operating Manual
Document Version  2013-05  4.1.1 Troubleshooting