Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual
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CAUTION There is a risk that fraudulent telephone calls will be made using the CO -to-CO Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: a. Enabling DISA security (CO Line Security or All Security). b. Keeping your passwords (verification code PIN/extension PIN) secret. c. Selecting complex, random PINs that cannot be easily guessed. d. Changing PINs regularly. • Time Limit Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend, press any dial button except . • If Built-in Automated Attendant service is set , you can access the desired extension simply by pressing a single digit (0–9) from the options given the prerecorded message. 1.3.20 DND (Do Not Disturb) –DND (Do Not Disturb) – DND Override – Switching FWD/DND Status Using Fixed FWD/DND Button DND (Do Not Disturb) You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for example, when you are in a meeting or busy. To set/cancel • When using a proprietary telephone, you can set or cancel DND by pressing the FWD/DND button (fixed button) instead of " 710" Document Version 2013-05 Operating Manual 71 1.3.20 DND (Do Not Disturb) On-hook.Enter 1 to set or 0 to cancel. PT/SLT/PS/SIP Extn. Set Cancel1 0 OR Off-hook.Enter 71. 1 2 0Both Calls Intercom CallsOutside CallsOR OR17 Enter 0 to 2 as you desire. C.Tone
• The FWD/DND button light shows the current status as follows: Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure. (1) When in FWD/DND Cycle Switch Mode: Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below: (2) When in FWD/DND Setting Mode: Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the FWD/DND status and set the FWD destination (refer to " Switching FWD/DND Status Using Fixed FWD/DND Button"). Note A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed. • If your extension has set this feature, a calling extension will hear DND tone. • If this feature is set, the Call Forwarding (FWD) feature does not work. • Specified extensions can override this feature and call DND extensions (DND Override). • When making a call using an SDN button to a PDN extension with DND set, this feature will temporarily be deactivated. • When intercom calls are set to be handled differently from outside calls (DND set/cancel), we recommend establishing buttons for both FWD/DND—Outside calls and FWD/ DND—Intercom calls, because: a. the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed button]) will indicate the setting for either outside calls or intercom calls, but not both. Note The DND icon on PS display reflects the setting for outside calls only. b. pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) will not change the FWD or DND mode for intercom calls and outside calls separately. Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons. DND Override The preprogrammed extension can call someone who has set the DND feature. 72 Operating Manual Document Version 2013-05 1.3.20 DND (Do Not Disturb) FWDDNDOff
To call Switching FWD/DND Status Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/ intercom calls without clearing any FWD destination that was set previously. To switch the FWD/DND status for outside calls To switch the FWD/DND status for intercom calls Document Version 2013-05 Operating Manual 73 1.3.20 DND (Do Not Disturb)Enter 1. PT/SLT/PS Talk. R.B.Tone1extension no. Dial extension number.DND Tone Off-hook. PT FWD/DND Press the fixedFWD/DND button. While on-hook (when in FWD/DND Setting Mode) The current FWD/DND status for outside calls is displayed.FWD/DND Press the fixed FWD/DNDbutton again to switch the status. PT FWD/DND Press the fixedFWD/DND button. While on-hook (when in FWD/DND Setting Mode) The current FWD/DND status for intercom calls is displayed.FWD/DND Press the fixed FWD/DNDbutton again to switch the status. 2 Enter 2.
To set and clear FWD/DND for outside/intercom calls • * This step can be omitted. 1.3.21 Door Open A preprogrammed extension can open a door from the extension. From a preprogrammed extension From any extension while talking to the doorphone 74 Operating Manual Document Version 2013-05 1.3.21 Door OpenPT FWD/DNDAUTO DIAL STORE Enter 1 or 2. Press the fixedFWD/DND button.Press STORE. 0FWD/DND off DND on 1 While on-hook (when in FWD/DND Setting Mode) AUTO DIAL STORE Press STORE to set. 1 2Intercom CallsOutside CallsOR A confirmation tone will be heard. OR Enter 0 or 1. * Off-hook.On-hook.Enter doorphone number (2 digits). PT/SLT/PS Enter 55. 55C.Tonedoorphone no. PT/SLT/PS On-hook. Enter 5. 5C.Tone
• The door open will be triggered for a specified time period. 1.3.22 Doorphone Call Preprogrammed extensions or an outside party can receive a call from a doorphone, and talk to the person through the doorphone. To call from the doorphone To answer a call from the doorphone To call the doorphone • If no one answers a doorphone call within a specified time period, the call is canceled. Document Version 2013-05 Operating Manual 75 1.3.22 Doorphone Call Press doorphone button. Doorphone Talk. C.Tone Off-hook. PT/SLT/PS/SIP Extn. Talk.Off-hook.Enter doorphone number (2 digits). doorphone no. Enter 31. 31C.Tone PT/SLT/PS/SIP Extn.
1.3.23 EFA (External Feature Access) You can access special features (e.g., Call Waiting offered by a host PBX or telephone company. This feature is only effective for an outside call. To hold the current call and then talk to the new party • In this case, the FLASH/RECALL button on a proprietary telephone must be set to External Feature Access (EFA) mode through system programming. Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit an External Feature Access (EFA) button. 1.3.24 Executive Busy Override – Executive Busy Override – Executive Busy Override Deny Executive Busy Override A preprogrammed extension can call someone who is busy on the telephone and establish a three -party conversation. After pressing a DSS button, you can check the caller information of the call to another extension on the display before establishing a three-party conversation. 76 Operating Manual Document Version 2013-05 1.3.24 Executive Busy OverridePT/PSSLT Enter desired service code. desired service code Enter desired service code. Press Recall/ hookswitch. Press FLASH/RECALL or EFA. Or press TRANSFER and then enter 60. While hearing a tone While hearing a tone Enter 60. OR OR (EFA) FLASH/ RECALL 60TRANSFER desired service code60
To join an intercom call To join an outside call • To join another conversation, you must have Executive Busy Override enabled at your extension through COS programming. • It is possible for an originating extension to leave a three-party conversation with an outside party and let the two other parties talk by simply going on-hook. • Executive Busy Override is not available when making a call to a SIP Extension. For the originating extension Document Version 2013-05 Operating Manual 77 1.3.24 Executive Busy OverrideEnter 3. 3 PT/SLT/PS Talk. C.Tone During a conversation C.Tone Talk. A three-party conversation is now established. Parties in the conversation Party joining the call Off-hook. B. Tone Press red DSS, PDN, or SDN, or dial extension number. extension no. (SDN) OR OR (PDN)OR (DSS) A busy tone is heard and the caller information of the call to another extension is displayed. Off-hook.Enter 3. PT/PS Talk. 3 B. ToneC.Tone Parties in the conversation Party joining the call During a conversation C.Tone Talk. A three-party conversation is now established.Press red CO, PDN or SDN. (CO)OR (SDN) (PDN)OR
To talk to each party alternately Executive Busy Override Deny A preprogrammed extension user can prevent his calls from being interrupted by another extension user (Default: Allow other users to interrupt calls). To set 1.3.25 Extension Dial Lock You can lock your extension so that other users cannot make unauthorized outside calls. This feature is also known as Electronic Station Lockout. To lock 78 Operating Manual Document Version 2013-05 1.3.25 Extension Dial LockTalk to the other party. During a conversation PT/PS Press TRANSFER. TRANSFER To continue Off-hook.On-hook.Enter 1 to prevent or 0 to allow. PT/SLT/PS Prevent Allow1 0 OR Enter 733. 337C.Tone Off-hook.On-hook. PT/SLT/PS/SIP Extn. Enter 77. Enter 1. 177 C.Tone
To unlock • If you forget the extension PIN or cannot unlock your extension , consult your manager. The manager can clear your extension PIN, or unlock your extension. Then, you can set the new PIN and unlock your extension by entering it. • If your extension is locked by this feature, it cannot perform the following operations: –Making outside calls – Changing the call forwarding destination • If you do not set extension PIN, you cannot lock and unlock your extension. To make an outside call while your extension is locked • After you make an outside call, Extension Dial Lock is automatically activated again. 1.3.26 Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Program Clear. Features Default Setting Hot Line *1 Off Message Waiting—(All the messages that have been left by other extension users) Off Call Pickup Deny Allow Call Forwarding (FWD) *1 Off Absent Message OffDocument Version 2013-05 Operating Manual 79 1.3.26 Extension Feature ClearOff-hook.On-hook. PT/SLT/PS/SIP Extn. Enter 77. Enter 0. 077C.Tone PIN: Personal Identification Number extension PIN Enter extension PIN (max. 10 digits). Off-hook. PT/SLT/PS 74 Enter 47. extension PINextension no.your extension no.extension no.desired phone no. Dial your extension number.Enter extension PIN (max. 10 digits). If the wrong extension PIN is entered, you hear an alarm tone. Dial desired phone number. Seize CO line before entering outside phone number. C.Tone & D.Tone PIN: Personal Identification Number
Features Default Setting Paging Deny Allow Timed Reminder Cleared Do Not Disturb (DND) *1 Off Call Waiting *1 Enable—Tone Executive Busy Override Allow BGM Off Data Line Security Off Paralleled Telephone The telephone in parallel rings. Log-in/Log-out Log-in*1 These features may not be reset, depending on system programming. To reset • After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable—Tone ". In this case, dial tone 2 will be heard when you go off-hook. 1.3.27 Extension PIN (Personal Identification Number) You can assign a password to each extension. The following features require an extension PIN. 1.Screening calls (1.3.70 Voice Mail Features—LCS (Live Call Screening)) 2. Prohibiting other people from seeing your personal speed dialing directory, call log, and SVM log (Display Lock) 3. Using the same settings as your extension at other extensions (1.3.75 Walking Extension) 4. Remote Control Operation (1.3.74 Walking COS) 5. Extension Dial Lock Clear 80 Operating Manual Document Version 2013-05 1.3.27 Extension PIN (Personal Identification Number)Off-hook.On-hook. PT/SLT/PS/SIP Extn. Enter 790. 907C.Tone