Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual
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When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone or KX -UT series SIP phone, it may have some of the useful feature buttons that make operations simple. For the details, refer to the Location of Controls in the documentation for your phone. Customized Buttons If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an "Account" button. To customize, refer to "3.1.4 Customizing the Buttons". Button Feature Loop-CO (L-CO) Used to access an idle CO line for making outside calls. Incoming outside calls from any CO line arrive at this button. Group-CO (G-CO) Used to access an idle CO line in a specified CO line group for making outside calls. Incoming calls from CO lines in the assigned CO line group arrive at this button. Single-CO (S-CO) Used to access a specified CO line for making or receiving outside calls. Direct Station Selection (DSS) Used to access an extension with one touch. It is also possible to be changed to the other feature button. One-touch Dialing Used to access a desired party or system feature with one touch. Incoming Call Distribution Group (ICD Group) Used to access a specified incoming call distribution group for making or receiving calls. Message Used to leave a message waiting indication or call back the party who left the message waiting indication. Message for Another Extension Used to have a Message button for another extension. Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls Used to forward all calls to a specified destination or refuse. FWD/DND—Outside calls Used to forward CO line calls to a specified destination or refuse. FWD/DND—Intercom calls Used to forward intercom calls to a specified destination or refuse. Group FWD—Both calls Used to forward all the calls to your group to a specified destination. Group FWD—Outside calls Used to forward the CO line calls to your group to a specified destination. Group FWD—Intercom calls Used to forward the intercom calls to your group to a specified destination. Account Used to enter an account code. Conference Used to establish a multiple party conversation. Terminate Used to disconnect the current call and make another call without hanging up. External Feature Access (EFA) Used to access special features offered by a host PBX or a telephone company. Call Park Used to park or retrieve a call in a preset parking zone. Call Park (Automatic Park Zone) Used to park a call in an idle parking zone automatically.Document Version 2013-05 Operating Manual 21 1.1.1 Before Operating the Telephones
Button Feature Call Log Used to show the incoming call information. Call Log for ICD Group Used to have a Call Log button for incoming call distribution group. Log-in/Log-out Used to switch between the log-in and log-out mode. Log-in/Log-out of a specified group Used to have a Log-in/Log-out button for another incoming call distribution group. Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups. Hurry-up Used to transfer the longest waiting call in the queue of an incoming call distribution group to the overflow destination. Wrap-up Used to switch the wrap-up status, Ready and Not Ready mode. System Alarm Used to confirm a PBX error. Time Service (Day/Night/ Lunch/Break) Used to switch the time service mode. Answer Used to answer an incoming call. Release Used to disconnect the line during or after a conversation or to complete a Call Transfer. Toll Restriction (TRS) Used to change the toll restriction level of other extension users temporarily. Calling Line Identification Restriction (CLIR) Used to switch between the CLIP and CLIR services. Connected Line Identification Restriction (COLR) Used to switch between the COLP and COLR services. Headset Used to talk using the headset. Time Service Switching Mode (Automatic/Manual) Used to switch the time service mode, Automatic or Manual. Two-way Record Used to record a conversation into your own mailbox. Two-way Transfer Used to record a conversation into the mailbox of a specific extension. One-touch Two-way Transfer Used to record a conversation into the mailbox of a specific extension with one touch. Live Call Screening (LCS) Used to monitor your own voice mailbox while an incoming caller is leaving a message and, if desired, intercept the call. Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension. Also used to access some voice mail features with one touch. Network Direct Station Selection (NDSS) Used to access an extension connected to other PBXs in the network with one touch. CTI Used to access CTI features. Check-in Used to switch the room status of extensions from Check-out to Check-in. Check-out Used to switch the room status of extensions from Check-in to Check-out.22 Operating Manual Document Version 2013-05 1.1.1 Before Operating the Telephones
Button Feature Cleaned-up Used to switch the room status of extensions between Ready and Not Ready. Primary Directory Number (PDN) Used to make and receive both outside and intercom calls. Secondary Directory Number (SDN) Used to show the current status of another extension, call the extension, and pick up or transfer calls to it.Document Version 2013-05 Operating Manual 23 1.1.1 Before Operating the Telephones
How to Follow the Steps An example of system operation is shown below. 24 Operating Manual Document Version 2013-05 1.1.1 Before Operating the Telephones The DSS button light shows the current status as follows: Off:The extension is idle. Red on:Your or another extension is using the line. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. PT and SLTPT/SLT/PS/SIP Extn. Off-hook.Talk.Dial extension number or press DSS. ORextension no. (DSS) Feature title Operation steps The description of the icons are explained on Icon Descriptions. Conditions Hints Programming References: The related or required programming is noted. For quick operation If you are an operator or dial some extensions frequently, DSS buttons are useful. Calling Another Extension Intercom Call To call using a directory, refer to 1.4.3 Directories. 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing Select the seized line when going off-hook. Hands-free Operation You can make an intercom call and have a conversation in hands-free mode using the SP- PHONE button (refer to 1.3.37 Hands-free Operation).
Connection Example This diagram shows you a connection example. *1 ITSP: Internet Telephony Service Provider *2 DCE: Data Circuit Terminating Equipment *3 CA: Communication Assistant Document Version 2013-05 Operating Manual 25 1.1.1 Before Operating the Telephones Doorphone & Door Opener External Music Source Pager/ SpeakerRemote PC PC Printer Telephone Company PBX Amplifier External Sensor/ External Relay Device KX-T7600 KX-T7600 Voice Processing SystemKX-T7636/ KX-T7633 Router PC CS PS Wireless Phone Fax Machine PC USB APT DPT CTI Server PC PC SLT DSS Console DSS ConsoleIP-PT SIP Extension Private IP NetworkITSP*1 Network DCE*2 (e.g., ADSL Modem) WAN PC USB KX-DT300 KX-DT300 KX-DT346/ KX-DT343IP Softphone, CA *3 Client PC PS IP-CS
1.2 Basic Operations 1.2.1 Making Calls – Intercom Call – Operator Call – Calling an Outside Party Intercom Call You can call another extension user. • The DSS button light shows the current status as follows: Off: The extension is idle. Red on: Your or another extension is using the line. • * You have to press the SDN button once or twice depending on the mode of the SDN button. For details, refer to "1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension". • To call using a directory, refer to "1.4.3 Directories ". • For quick operation If you are an operator or dial some extensions frequently, DSS buttons are useful. • Hands-free Operation You can make an intercom call and have a conversation in hands-free mode using the SP-PHONE button (refer to "1.3.32 Hands-free Operation"). Customizing Your Phone • 3.1.2 Personal Programming —Preferred Line Assignment—Outgoing Select the seized line when going off-hook. • 3.1.4 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. 26 Operating Manual Document Version 2013-05 1.2.1 Making Calls PT/SLT/PS/SIP Extn. Off-hook.Talk. Dial extension number, or press DSS or SDN. OR extension no. (DSS) (SDN) OR*
Operator Call You can call an extension or a group assigned as the operator. Calling an Outside Party You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX. Select one of the following methods: Automatic Line Access CO Line Group Access Document Version 2013-05 Operating Manual 27 1.2.1 Making Calls Off-hook. Enter 0. 0 PT/SLT/PS/SIP Extn. Off-hook.Talk.Dial outside phone number. Press L-CO or enter automatic line access number. OR 9 (L-CO)outside phone no. PT/SLT/PS/SIP Extn. Off-hook.Talk.Press G-CO or enter CO line group access number and then CO line group number (2 digits).Dial outside phone number. outside phone no.OR(G-CO) 8CO line group no. PT/SLT/PS/SIP Extn.
S-CO Line Access • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use. • You may be restricted from making a call to the specified outside party. To make a call, refer to "1.3.68 Verification Code Entry" or "1.3.74 Walking COS". • To confirm number before dialing, you can enter a phone number and confirm it on the display and then go off-hook. (Predialing) • To make a call to another party without going on-hook, press the FLASH/RECALL button. It will re-access the CO line and provide external dial tone. Pressing the Terminate button will provide intercom dial tone. You can dial the new phone number without going on/off-hook. • Hands-free Operation You can make an outside call and have a conversation in hands-free mode using the SP-PHONE button (refer to "1.3.32 Hands-free Operation"). Customizing Your Phone • 3.1.2 Personal Programming —Preferred Line Assignment—Outgoing Select the seized line when going off-hook. • 3.1.4 Customizing the Buttons Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-CO) button or a Terminate button. 1.2.2 Answering Calls 28 Operating Manual Document Version 2013-05 1.2.2 Answering CallsPT and SLTPT/PS Off-hook.Talk.Press S-CO. (S-CO) Dial outside phone number. outside phone no. Talk.Off-hook. PT/SLT/PS/SIP Extn.
• You can select one of the following methods to answer calls: –Lift the handset to receive the preferred line. (Default: Ringing line is selected.) – Press the SP-PHONE button. (Refer to "1.3.32 Hands-free Operation ".) – Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. – Press the Answer button. Customizing Your Phone • 3.1.2 Personal Programming —Preferred Line Assignment—Incoming Select the seized line when going off-hook. Alternate Receiving—Ring/Voice Select the alerting method, either ring or the other party’s voice. • 3.1.4 Customizing the Buttons Create or edit an Incoming Call Distribution Group (ICD Group), Primary Directory Number (PDN), or Secondary Directory Number (SDN) button. Document Version 2013-05 Operating Manual 29 1.2.2 Answering Calls
1.3 Telephone Features and Operation 1.3.1 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone. Message no. Message (Example) 1 Will Return Soon 2 Gone Home 3 At Ext %%%% (Extension number) 4 Back at %%:%% (Hour:Minute) 5 Out until %%/%% (Month/Day) 6 In a Meeting 7 8 9 A message assigned for each extension. (Personal Absent Message) To set To cancel 30 Operating Manual Document Version 2013-05 1.3.1 Absent MessageEnter required number. 23456 Gone Home At Ext %%%% + Back at %%:%% + Out until %%/%% + 1Will Return Soon 9 78 In a Meeting Extension no. Hour : Minute Month / Day PT/SLT/PS/SIP Extn. Off-hook.Enter 750. 750 On-hook.Enter #. #C.Tone Off-hook.Enter 0. 0 On-hook.Enter 750. 750C.Tone PT/SLT/PS/SIP Extn.