Panasonic DBS 576 Technical Manual
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Section 700 - Operation Chapter 3. System Features 576-50-700 DBS 576 (USA) issued September 2001 3-43 b. Press the third FF key from the left on the bottom row. Hardware Requirements •N/A Related Programming •N/A Considerations • Extension names can be up to 10 characters in length. • The ability to make extension name assignments is allowed/restricted to anyone with a COS that allows access to User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Speed Dial Name Assignments You can assign names to PSD numbers from a display telephone without entering the programming mode. If allowed in the Extension COS, you can also assign names to SSD numbers. Operation PSD Names: To set PSD names using a large-display or small-display phone: Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. END MODE PROG CONF
3-44 DBS 576 (USA) issued September 2001 576-50-700 Chapter 3. System Features Section 700 - Operation SSD Names: To set SSD names using a large-display or small-display phone: 4. Enter 0 for the PSD Name Assignment mode.A B C D E F P80 displays (where P80 = PSD bin 80) 5. Press the up or down arrow key to display the desired PSD bin number.A B C D E F PXX displays (where PXX = desired PSD bin number) 6. Enter the extension name: • If using a large-display phone, press the soft key next to the desired row of letters. (See Example 1 on page 3-41.) • If using a small-display phone press the appropriate one-touch key. (See Example 2 on page 3-42.) Note: Press the FLASH key to clear any existing data 7. Use the bottom row of FF keys to select a single letter. • See “Example 1. Large-display phone” on page 3-41. • See “Example 2. Small-display phone” on page 3-42. Notes: • Press the * key to erase a single entry. • Press the # key to enter a space. 8. Repeat steps 6-7 as many times as necessary to enter the desired PSD name. Note: Press the FLASH key to clear the entire entry. 9. Press the HOLD key when finished. Next PSD bin number displays 10. To enter another speed dial name repeat steps 5-9. Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4. Enter 1 for the SSD Name Assignment mode.SSD NO.=> SSD NAME displays 5. Enter the speed dial bin number (00-79 or 000-799). 6. Press the HOLD key.-SSDXXX A B C D E F XXX displays (where XXX = specified SSD bin number) 7. Press the FLASH key to clear the current data.A B C D E F XXX displays (where XXX = specified SSD bin number) Action Result
Section 700 - Operation Chapter 3. System Features 576-50-700 DBS 576 (USA) issued September 2001 3-45 Hardware Requirements •N/A Related Programming •N/A Considerations • PSD names can contain a maximum of 7 characters. SSD names can contain a maximum of 16 characters. • The ability to make extension name assignments is allowed/restricted to anyone with a Class of Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Network BLF Panasonic’s Network Busy Lamp Field (BLF) Display is a PC-based application that monitors the activity (in use/on-hook/special feature set) of phone extensions across a Local Area Network (LAN) or Wide Area Network (WAN). This allows an attendant to use his or her phone’s BLF keys to monitor the status of extensions on different networked systems, for example. Users can also view phone extension status on special browser applications on PCs anywhere in the network. 8. Enter the speed dial name: • If using a large-display phone, press the soft key next to the desired row of letters. (See Example 1 on page 3-41.) • If using a small-display phone press the appropriate one-touch key. (See Example 2 on page 3-42.) 9. Use the bottom row of FF keys to select a single letter. • See “Example 1. Large-display phone” on page 3-41. • See “Example 2. Small-display phone” on page 3-42. Notes: • Press the * key to erase a single entry. • Press the # key to enter a space. 10. Repeat steps 8-9 as many times as necessary to enter the desired SSD name. Note: Press the FLASH key to clear the entire entry. 11. Press the HOLD key when finished. Next SSD bin number displays 12. To enter another speed dial name, press the CONF key and repeat steps 5-11.SSD NO.=> SSD NAME displays Action Result
3-46 DBS 576 (USA) issued September 2001 576-50-700 Chapter 3. System Features Section 700 - Operation Setting up the Network BLF Display system includes configuring a Server PC, Client PCs and Browser PCs to work with networked DBS 576/DBS 576HD systems. An API card and Network BLF-specific programming is required. For detailed installation and setup instructions, see Section 565 - Network BLF Display System Administrator Manual. Hardware Requirements •See Section 565 - Network BLF Display System Administrator Manual. Related Programming •See Section 565 - Network BLF Display System Administrator Manual. Considerations •See Section 565 - Network BLF Display System Administrator Manual. Network Facilities Description The System supports T1 and QSIG networking facilities such as: • Network Attendant Reversion •Network Call Forward • Network Call Routing • Network Call Transfer • Network Caller ID • Network Camp On / Call Waiting • Network Centralized Attendant • Network Centralized Voice Mail • Networking Extension Calling • Network Flash Transfer • Network Hold • Network Hold Recall •Network Paging • Network Transfer Recall • Tandem Calling Feature availability depends on CPC version and system configuration/programming. For more information on System Networking, see the System Networking Reference Manual. For more information about QSIG, see “QSIG ISDN Lines” on page 3-51. Network Attendant Reversion Network Attendant Reversion enables calls to revert to the attendant in the same cabinet. Calls will not revert if the cabinet receiving the call has no attendant. Network Attendant Reversion does not work with Network Hold.
Section 700 - Operation Chapter 3. System Features 576-50-700 DBS 576 (USA) issued September 2001 3-47 Network Call Routing Network Call Routing allows multiple systems that are interconnected in a network, to direct calls to a specific tie line based on the number dialed. The call does not leave the network. Network Call Transfer Network Call Transfer allows a call at an extension to be transferred to another extension in the network. Network Centralized Attendant Network Centralized Attendant allows one primary attendant group in the network to handle network attendant calls. Related Programming • FF6-2-07: Closed Numbering Network Centralized Voice Mail Network Centralized Voice Mail allows one primary voice mail system to support the network. (This feature does not apply to integrated Voice Mail or Built-In Voice Mail.) Related Programming • FF6-2-04: Route Table: Digit Modify Pattern No. • FF6-2-05: Digit Modify Table - Add Ending Digits • FF6-2-05-0005: Numbering Plan • FF6-2-06: Authorization Code (UK Only) • FF6-2-09-0001: Dialing Access Voice Mail System • FF1-0-04: Trunk COS (Priority Message - Waiting Send/Cancel) • FF8-1-05: Call-Forward ID Codes for Voice Mail • FF8-1-06: MSG Key ID Codes (USA only) Network Extension Calling Network Extension Calling allows you to reach an extension on another PBX. Based on the number you dial, the System network routes the call automatically. Network Flash Transfer When three or more systems are networked together with one System as the tandem, Network Flash Transfer determines where a call is held when Network Hold is pressed. Related Programming • FF1-0-04: Trunk COS (Network Flash Forwarding) Network Hold Network Hold allows the user to place a call on hold by pressing a programmed line key or MCO key. When using Network Hold, you cannot establish a conference call between nodes, and only one party can place the call on hold.
3-48 DBS 576 (USA) issued September 2001 576-50-700 Chapter 3. System Features Section 700 - Operation Related Programming • FF1-0-04: Trunk COS (Broker’s Hold for Network Calls) • FF1-1-01-0020: Network Flash Signal Timer • FF1-2-02: FF Dial Codes: Plan A (Network Flash Send During Intercom Dial Tone) • FF1-2-03: FF Dial Codes: Plan B (Network Flash Send During Intercom Dial Tone) • FF4-0-BSSC-0: FF-Key Assignment (Network Flash During Talk on FF-key) Network Paging Network Paging allows users on one System to page on another System when the appropriate Class of Service (COS) allows. Network Transfer Recall Network Transfer Recall allows a call which has been transferred to another node to recall back to the transferring extension. Tandem Connection Tandem Connection allows calls that are received over the network tie lines to be automatically routed on to another PBX or out to the public network. Hardware Requirements • T1 or E&M Card Related Programming • FF6: ARS/TRS Considerations •N/A Non-Blocking Architecture Description The System is totally non-blocking. All extension and outside lines are available for use at the same time. Hardware Requirements • The CPC-96 supports up to 96 ports. The CP-288 supports up to 288 ports and should be combined with time switch card TSW288. The CPC-576 supports up to 576 ports and should be combined with time switch card TSW576. Related Programming •N/A Considerations •N/A
Section 700 - Operation Chapter 3. System Features 576-50-700 DBS 576 (USA) issued September 2001 3-49 Power Failure Transfer Description Power Failure Transfer provides telephone service to a limited number of Single Line Telephones (SLTs) during a power failure. The SLTs are connected to the CO via a Power Failure Unit (PFU). In the event of a power failure, the power failure extensions have dial tone directly from the CO. (System features and restrictions do not apply.) Hardware Requirements • PFU (VB-43703) • An SLT that will be connected to the PFU. Related Programming •N/A Considerations • Up to four SLTs can be connected to one PFU. • For added protection against power outages, backup batteries can be installed in the System. Backup batteries provide full telephone service and system features to all System extensions for a limited amount of time. With maximum traffic, the backup batteries last up to 30 minutes in the DBS 576. Power On Maintenance Description The System allows you to change most circuit cards, programming, and many other maintenance features while the System is powered on and operating. Very few operations require the System to be powered down or out of service. The System therefore continues to operate without interruption for most maintenance functions. A limited number of items such as the replacement of some common control circuit cards requires the system to be powered down. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A
3-50 DBS 576 (USA) issued September 2001 576-50-700 Chapter 3. System Features Section 700 - Operation Programming Devices Description The dealer may program the System either by using: • A digital key telephone equipped with display • DBS 576 Manager. Telephone Programming The System can be fully programmed from an extension telephone equipped with 12 FF keys and a display. While major system configuration changes may be more easily performed using DBS 576 Manager, all programming is available via a telephone. This is especially useful for minor changes to the system configuration. Hardware Requirements • Digital key telephone with 12 FF keys and a display. Related Programming •N/A Considerations •N/A DBS 576 Manager The System can be completely configured using DBS 576 Manager. This may be done either by directly connecting to the System or by remote connection using a modem. The System database can be uploaded and downloaded for easy storage and retrieval. DBS 576 Manager connects to the System through the RS232C maintenance port. Hardware Requirements • See Section 660 - DBS 576 Manager Administrator Guide. Related Programming • See Section 660 - DBS 576 Manager Administrator Guide. Considerations •N/A
Section 700 - Operation Chapter 3. System Features 576-50-700 DBS 576 (USA) issued September 2001 3-51 QSIG ISDN Lines Description QSIG is a digital signaling protocol for private-network phone systems comprised of ISDN lines. Internationally, it is also called Private Signaling System No. 1 (PSS1). QSIG, developed in the late 1980’s and still in the process of global standardization, provides the ability to efficiently interconnect the remote ISDN PBX sites of large organization. Panasonic DBS 576 and DBS 576HD systems can be connected over ISDN QSIG lines to create a networked system. For more information on QSIG, see Section 570: QSIG Reference. Hardware Requirements •QSIG (PRI/23) card Related Programming • FF2-1: QSIG ISDN Lines Considerations •See Section 570: QSIG Reference Ringing Modes Description The System supports multiple types of CO ringing including the following: • Day 1/Day 2/Night Ringing • Day 1/Day 2/Night Delayed Ringing • Direct Inward Dial (DID) Day/Night Ringing • DID Day/Night Busy/Delayed Ringing • Busy Lamp Field (BLF) Ringing • BLF Delayed Ringing • Slide Ringing • Alarm Ringing Day 1/ Day 2/Night Ringing When the System is in Day 1 mode, calls can be directed to ring at one or more extensions or at a hunt group per the Day 1 ringing assignments. When the System is in Day 2 mode, calls can be directed to ring at one or more extensions or at a hunt group per the Day 2 ringing assignments. When the system is in Night mode, call can be directed to ring at one or more extensions or at a hunt group per the Night ringing assignments. Inbound calls can be directed to desired normal daytime locations by setting the system into a Day mode. By having a second day mode (Day 2) alternative call handling is available during day operation. For instance, during lunch, calls can be directed to an alternative position.
3-52 DBS 576 (USA) issued September 2001 576-50-700 Chapter 3. System Features Section 700 - Operation Calls can be directed specific night locations when the system is set to Night mode. For more information on Day Ringing, see “Day/Night System Mode” on page 3-24. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Day 1/ Day 2/Night Delayed Ringing Delayed Ringing causes an incoming outside call that is unanswered at a primary extension within a certain period of time, to ring at a designated extension or extensions. Delayed ringing destinations can be set for Day 1, Day 2 and Night modes. CO Delayed Ringing is also available for hunt group pilot numbers. Hardware Requirements •N/A Related Programming • FF2: Trunk Setting (Ringing Assignments) • FF1-1-02: CO Delayed Timer (Day 1/Day 2/Night) Considerations •N/A DID Day/Night Ringing Incoming DID calls can be set to ring at day destinations when the system is in day mode and ring at night destinations when the system is in night mode. Hardware Requirements •N/A Related Programming • FF1-4: DID Day Destination • FF1-4: DID Night Destination Considerations •N/A DID Day/Night Busy/Delayed Ringing DID Day/Night Busy/Delayed Ringing causes an incoming DID call to a busy primary extension to ring at a designated extension or extensions. DID Busy/Delayed Ringing also causes an incoming DID call that is unanswered at a primary extension within a certain period of time, to ring at a designated extension or extensions. Separate ring destinations are available for day and night modes.