Panasonic DBS 576 Technical Manual

							576-50-700 DBS 576 (USA) issued September 2001 1-1
Chapter 1. About This Manual
If you are  using this manual for a single System, make note of its software version in the following 
table. This information may be referenced by technicians or owners of the System. 
Organization
This manual contains detailed descriptions of features. The feature descriptions are organized 
according to the following categories:
Purpose
The purpose of this manual is to provide an overview of feature operations and requirements. Where 
applicable, the following types of information are provided for each feature: Software version information for systems shipped with this document
CPC Model:  Software Version:
Feature Categories Description
System FeaturesSystem Features are either available on a system-
wide basis or aid in the overall administration of the 
System.
User Maintenance User Maintenance Features are used by the end user 
to maintain the System. These items include setting 
time and date, Personal Speed Dial (PSD) numbers 
and names, System Speed Dial (SSD) numbers and 
names, extension names, Verified ID codes, Call 
Forward ID codes for Voice Mail, Message Key ID 
codes, Mode schedule, Special Day mode, Excep-
tion Day mode, and Day of Week mode.
Key Telephone Features Key Telephone Features are available to System Key 
phones. System Key phones are proprietary digital 
sets that provide feature access through a combina-
tion of feature keys and access codes.
Digital Single-Line Tele-
phone  (DSLT) FeaturesDSLT Features are available to Digital Single-Line 
Telephones. DSLTs provide digital audio quality 
and limited feature key access in a single-line set.
Single Line Telephone 
(SLT)  FeaturesSLT Features are available to industry-standard 
2500 sets. Since SLTs are not equipped with feature 
keys, most features are accessed by using the dialpad 
and/or the switchhook.
Types of information Purpose
Description Provides an overview of how the feature works and, 
in some cases, what it is typically used for
Operation Includes step-by-step instructions on how to use the 
feature
Hardware Requirements Lists any special hardware that is required to use the 
feature 
						

							1-2 DBS 576 (USA) issued September 2001 576-50-700
Chapter 1. About This Manual Section 700 - Operation
Abbreviation List
ACD Automatic Call Distributor
ARS Automatic Route Selection
BGM Background Music
BLF Busy Lamp Field
BRI Basic Rate Interface
DBS Digital Business System
CFWD Call Forward
COS Class of Service
CTAPI Computer Telephony Application Programming Interface
CTI Computer Telephony Integration
DDI Direct Dial Inward
DID Direct Inward Dial
DIL Direct In Line
DISA Direct Inward System Access
DL Direct Line
DN Directory Number
DND Do-Not-Disturb
DNIS Dialed Number Identification Service
DP Dial Pulse
DSLT Digital Single Line Telephone
DSS Direct Station Selector
DSU Digital Service Unit
DTMF Dual Tone Multifrequency
FF Flexible Function
HD High Density (DBS 576HD)
LCD Liquid Crystal Display
LCR Least Cost Routing
MCO Multiple CO (Pooled Trunk Access)
MIS Management Information System
MOH Music On Hold
PNPDNPhantom Non-Primary Directory Number
PRI Primary Rate Interface
PSD Personal Speed Dial
SLT Single Line Telephone
SMDR Station Message Detail Recorder
SPI Service Provider Interface
SSD  System Speed Dial
TAPI Telephony Application Programming Interface
TRS Toll Restriction ServiceRelated Programming Lists the programming subsystems associated with 
the feature
Considerations Provides details on feature interactions and limita-
tions 
						

							576-50-700 DBS 576 (USA) issued September 2001 2-1
Chapter 2. List of Features
This chapter contains the following tables which list the features available with the system:   
Table Page
System Features2-2
Maintenance Features2-3
Extension Features2-4 
						

							2-2 DBS 576 (USA) issued September 2001 576-50-700
Chapter 2. List of Features Section 700 - Operation
Table 1. System Features   
Topic Page
AEC Disconnect3-4
Attendant Groups3-4
Automatic Call Distributor3-5
Automatic Route Selection3-6
Automatic Trunk to Trunk Transfer3-7
Background Music/MOH Separation3-7
Battery Backup3-8
Building Block Expansion Capability3-8
Built-In Voice Mail Unit3-9
Call Progress Tones3-10
Caller ID3-10
Caller ID Alpha Tagging 3-11
Centrex/PBX Compatibility3-12
Class of Service3-12
CO Ringing Types3-17
CO Trunk Interface3-20
Computer Telephony Integration Capability3-22
Data Security3-23
Daylight Saving Time
3-23
Day/Night System Mode3-24
Digital Pad3-27
Direct Inward System Access3-28
Distinctive Ringing3-29
Door Box3-29
Extension Interface3-31
Flexible Numbering Plan3-33
Free Slot3-33
Hunting Groups3-34
Internal Hold Tone3-36
LAN TAPI
3-36
MCO Tenant Group3-38
Memory Backup3-38
Music-on-Hold3-39
Name Assignments3-39
Network BLF3-45 
						

							Section 700 - Operation Chapter 2. List of Features
576-50-700 DBS 576 (USA) issued September 2001 2-3
Table 2. Maintenance Features
Network Facilities3-46
Non-Blocking Architecture3-48
Power Failure Transfer3-49
Power On Maintenance3-49
Programming Devices3-50
QSIG ISDN Lines
3-51
Ringing Modes3-51
System Speed Dial TRS Override3-54
Station Message Detail Recording3-55
T1 Line
3-57
Toll Restriction Service3-58
Trunk Access Groups3-59
Vi r t u a l  P o r t3-59
Voice Mail3-60
Topic Page
Set Absence Messages4-3
Set Call Forward Busy Destination Extension4-5
Set Call Forward ID Codes for Voice Mail4-6
Set Call Forward No Answer Destination Extension4-7
Set Caller ID Logging Extensions4-8
Set Day of Week Mode4-9
Set Exception Day Mode4-11
Set Extension Names4-13
Set Message Key ID Code4-14
Set Mode Schedule4-15
Set Personal Speed Dial Names4-17
Set Personal Speed Dial Numbers4-22
Set Send Text Messages4-23
Set Special Day Mode4-24
Set System Date/Time/Day4-31
Set System Speed Dial Names4-34
Set System Speed Dial Numbers4-35
Set Text Message Replies4-37 Topic Page 
						

							2-4 DBS 576 (USA) issued September 2001 576-50-700
Chapter 2. List of Features Section 700 - Operation
Table 3. Extension Features
Set Verified Account Codes4-38
Set Walking TRS Codes4-40
Topic Page
Absence Message5-4
Account Codes5-6
Attendant Group Calls5-10
Auto Repeat Dial5-10
Background Music5-11
Busy Override5-12
Callback Request5-13
Call Forwarding5-15
Call Hold5-19
Call Hold5-22
Call Pickup5-24
Call Transfer5-28
Caller ID Call Log5-31
Camp-on (Call Waiting)5-32
Conference Calls5-35
Directory Numbers5-36
Display Information5-40
Do-Not-Disturb5-43
DP to DTMF Signal Conversion5-44
DSS/72 Console5-45
EM/24 Console5-45
Flash5-46
Flexible Function Keys5-46
Handsfree Answerback5-53
Handsfree Operation5-54
Headset Operation5-54
Hot Dial Pad5-55
Hot Line5-56
Intercom Calling5-56
Last Number Redial5-57 Topic Page 
						

							Section 700 - Operation Chapter 2. List of Features
576-50-700 DBS 576 (USA) issued September 2001 2-5
Line Appearances5-58
Message Key5-62
Message Waiting/Callback5-62
Mute Function5-64
Offhook Monitor5-65
Offhook Signaling5-65
Offhook Voice Announce5-66
One-Touch Keys5-69
Onhook Dialing5-71
Paging5-71
Reset Call5-73
Ringing Line Preference
5-73
Room Monitoring5-74
Silent Monitor5-76
Speed Dialing5-78
Station Lockout5-88
Timed Reminder Call5-91
Trunk Access5-92
Trunk Queuing5-95
Universal Night Answer to Page5-96
Va r i a b l e  M o d e5-97
Voice Recognition5-99
Vo l u m e  C o n t r o l5-99
Walking TRS Class of Service5-100
Zip Mode5-101 Topic Page 
						

							2-6 DBS 576 (USA) issued September 2001 576-50-700
Chapter 2. List of Features Section 700 - Operation
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							576-50-700 DBS 576 (USA) issued September 2001 3-1
Chapter 3. System Features
System Features are either available on a system-wide basis or aid in the overall administration of the 
System.
This chapter contains detailed descriptions of the following System Features: 
Topic Page
AEC Disconnect 3-4
Attendant Groups 3-4
Automatic Call Distributor 3-5
Automatic Route Selection 3-6
Automatic Trunk to Trunk Transfer 3-7
Background Music/MOH Separation 3-7
Battery Backup 3-8
Building Block Expansion Capability 3-8
Built-In Voice Mail Unit 3-9
Call Progress Tones 3-10
Caller ID 3-10
Caller ID Alpha Tagging  3-11
Centrex/PBX Compatibility 3-12
Class of Service 3-12
Class of Service - Trunk/Tie 3-12
Class of Service - Ext/Ext Restriction 3-13
Class of Service - Extension Feature 3-13
Class of Service - T1 Trunk Ring Back Service Tone 3-16
Class of Service - Trunk to Trunk Restriction 3-16
Class of Service - Extension (Station) Timers 3-16
CO Ringing Types 3-17
DID Ringing 3-17
DIL Ringing 3-18
DIL Delayed Incoming Ring Enhancement 3-19
DISA Ringing 3-20
Multiple Ringing 3-20
CO Trunk Interface 3-20
CO Trunk Interface - DID 3-21
CO Trunk Interface - Ground Start 3-21
CO Trunk Interface - ISDN BRI 3-21
CO Trunk Interface - ISDN-PRI 3-22
CO Trunk Interface - Loop Start 3-22 
						

							3-2 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
Computer Telephony Integration Capability 3-22
Data Security 3-23
Daylight Saving Time 3-23
Day/Night System Mode 3-24
Manual Day/Night Mode 3-25
Automatic Day/Night Mode 3-27
Digital Pad 3-27
Direct Inward System Access 3-28
Distinctive Ringing 3-29
Door Box 3-29
Door Box Sensor 3-30
Extension Interface 3-31
Digital Key Telephones 3-31
Analog Device Capability 3-31
DP/DTMF SLTs 3-32
ISDN/BRI S-Point Interface 3-32
ISDN/PRI S-Point Interface 3-32
Flexible Numbering Plan 3-33
Free Slot 3-33
Hunting Groups 3-34
Internal Hold Tone 3-36
LAN TAPI 3-36
MCO Tenant Group 3-38
Memory Backup 3-38
Music-on-Hold 3-39
Name Assignments 3-39
Extension Name Assignments 3-40
Speed Dial Name Assignments 3-43
Network BLF 3-45
Network Facilities 3-46
Network Attendant Reversion 3-46
Network Call Routing 3-47
Network Call Transfer 3-47
Network Centralized Attendant 3-47
Network Centralized Voice Mail 3-47
Network Extension Calling 3-47
Network Flash Transfer 3-47
Topic Page