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Panasonic DBS 576 Technical Manual

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    							Section 700 - Operation Chapter 3. System Features
    576-50-700 DBS 576 (USA) issued September 2001 3-23
    Hardware Requirements
    •API Card
    Related Programming
    •N/A
    Considerations
    •N/A
    Data Security
    Description
    If you are using a line for data (modem connections, etc.), Data Security makes it possible to prevent 
    interruptions. Data Security can be implemented for either all phone use or outside line use. 
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    •N/A
    Daylight Saving Time
    Description
    The Daylight Saving Time feature allows you to program the 576 so that it automatically adjusts the 
    system’s internal timeclock forward or back on specific days of the year. This time change is then 
    reflected on the phone’s display (Key Telephone only). 
    Depending on the day of the year, the system will set the time according to the following:
    Hardware Requirements
    •N/A
    Related Programming
    •N/ADay of the year System Action
    First Sunday in April System clock adds one hour to current time at 2 a.m.
    Last Sunday in October System clock subtracts one hour from current time at 2 a.m. 
    						
    							3-24 DBS 576 (USA) issued September 2001 576-50-700
    Chapter 3. System Features Section 700 - Operation
    Considerations
    • Daylight Saving Time can only be enabled or disabled in system programming. See Section 400: 
    Programming for more information.
    Day/Night System Mode
    Description
    Day/Night System Mode enables you to switch the System between two Day modes and a Night 
    mode. These modes determine incoming call handling, Toll Restriction Service (TRS) call handling, 
    and attendant group support.
    While in a Night mode (generally used at night or any time when your office is closed), incoming 
    calls can ring at selected extensions (e.g., a night watchman’s extension or an extension connected to 
    an answering machine). Outbound calls can be restricted to certain phones. Calls can be directed to a 
    nighttime attendant group instead of the normal daytime attendant group.
    The System provides one Night mode for night call handling. However, there are three night feature 
    access codes (Night, Night 1, and Night 2). These three codes may be used to provide different two-
    way Voice Processing Unit messages (i.e., Night may select one message, Night 1 may select a 
    different message, and Night 2 may select a third message.)
    Typically, the Day mode is used for normal call processing of outside calls, TRS calls, and attendant 
    calls. The second day mode (Day 2) may be used for alternative call handling such as during a lunch 
    break, etc. 
    There are two ways to change day/night service modes:
    •Manually
    • Automatically
    The following table lists the impact on TRS, Ringing, Attendant, and Built-in Voice Processing Unit 
    in the various system modes:
    Table 3-4.   System Mode Impact on TRS, Ringing, Attendant, and Built-in Voice Processing Unit
    SYSTEM 
    MODETRS RING ATTENDANTBUILT-IN 
    VOICE 
    PROCESSING 
    UNIT
    Day 1 Day TRS Mode Day 1 Ring Pattern Day 1 Attend. Group Day 1 Message
    Day 2 Day TRS Mode 
    (Same for Day 1 and 
    Day 2)Day 2 Ring Pattern Day 2 Attend. Group 
    HandlingDay 2 Message
    Night  Night TRS Mode 
    (Same for Night 1, 
    and 2)Night Ring Pattern 
    (Same for Night 1, 
    and 2)Night Attend. Group 
    (Same for Night 1, 
    and 2)Night Message 
    						
    							Section 700 - Operation Chapter 3. System Features
    576-50-700 DBS 576 (USA) issued September 2001 3-25
    Manual Day/Night Mode
    You can manually change the System mode to Day 1, Day 2, Night, Night 2, or Night 3 mode by 
    either entering the correct dial code or by pressing the appropriately programmed FF key. 
    When using manual mode, the System may be configured to either use MCO tenant Day/Night modes 
    or system-wide Day/Night mode. 
    Operation
    To switch Day/Day 2/Night modes using Feature Access Codes (CPC Ver. prior to 2.0): Night 1 Night TRS Mode 
    (Same for Night 1, 
    and 2)Night Ring Pattern 
    (Same for Night 1, 
    and 2)Night Attend. Group 
    (Same for Night 1, 
    and 2)Night 1 Message
    Night 2 Night TRS Mode 
    (Same for Night 1, 
    and 2)Night Ring Pattern 
    (Same for Night 1, 
    and 2)Night Attend. Group 
    (Same for Night 1, 
    and 2)Night 2 Message
    Switch Mode Procedure Indication
    Toggle Day 1, 
    Day 2, and Night 
    Modes1.   Press the ON/OFF key. Intercom dial tone 
    ON/OFF LED lights
    2.   Enter 760.
    3.   Press the ON/OFF keyON/OFF LED goes off
    If changing to Night mode, Red LED lights 
    If changing to Day mode, Red LED goes off
    Day 2 Mode
    1.   Press the ON/OFF key. Intercom dial tone
    ON/OFF LED lights
    2.   Enter 761 for the Day 2 Feature 
    code.
    3.   Press the ON/OFF keyON/OFF LED goes off
    Green LED lights
    Night 1 Mode
    1.   Press the ON/OFF key. Intercom dial tone 
    ON/OFF LED lights
    2.   Enter 762 for the Night 1 Feature 
    code.
    3.   Press the ON/OFF keyON/OFF LED goes off
    Red Night LED lights
    SYSTEM 
    MODETRS RING ATTENDANTBUILT-IN 
    VOICE 
    PROCESSING 
    UNIT 
    						
    							3-26 DBS 576 (USA) issued September 2001 576-50-700
    Chapter 3. System Features Section 700 - Operation
    To switch Day/Day 2/Night modes using Feature Access Codes (Ver. 2.0 and later):
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Night 2 Mode
    1.   Press the ON/OFF key. Intercom dial tone 
    ON/OFF LED lights
    2.   Enter 763 for the Night 2 Feature 
    code.
    3.   Press the ON/OFF keyON/OFF LED goes off
    Red Night LED lights
    Switch Mode Procedure Indication
    Toggle Day 1, 
    Day 2, and Night 
    Modes1.   Press the ON/OFF key. Intercom dial tone 
    ON/OFF LED lights
    2.   Enter 760.
    3.   Press the ON/OFF keyON/OFF LED goes off
    If changing to Day 2 mode, Green LED lights
    If changing to Night mode, Red LED lights 
    If changing to Day 1 mode, LED goes off
    Day 2 Mode
    1.   Press the ON/OFF key. Intercom dial tone
    ON/OFF LED lights
    2.   Enter 761 for the Day 2 Feature 
    code.
    3.   Press the ON/OFF keyON/OFF LED goes off
    Green LED lights
    Night 1 Mode
    1.   Press the ON/OFF key. Intercom dial tone 
    ON/OFF LED lights
    2.   Enter 762 for the Night 1 Feature 
    code.
    3.   Press the ON/OFF keyON/OFF LED goes off
    Red Night LED lights
    Night 2 Mode
    1.   Press the ON/OFF key. Intercom dial tone 
    ON/OFF LED lights
    2.   Enter 763 for the Night 2 Feature 
    code.
    3.   Press the ON/OFF keyON/OFF LED goes off
    Red Night LED lights
    Switch Mode Procedure Indication 
    						
    							Section 700 - Operation Chapter 3. System Features
    576-50-700 DBS 576 (USA) issued September 2001 3-27
    Considerations
    • Day and Night modes can be assigned to FF keys on a phone. You can switch between Day 1, 
    Day 2, Night, Night 1, and Night 2 modes simply by pressing the appropriate key. The FF key 
    lights red when the System is in the assigned mode. 
    • With CPC version 2.0 and later - Day 1/Day 2/Night toggle mode key can be assigned. Pressing 
    the key toggles between modes. When in Day 1 mode, the FF key LED is not lit. When in Day 2 
    mode, the LED lights green. When in Night mode, the LED lights red. 
    • Prior to CPC version 2.0 - Day 1/Night toggle mode key can be assigned. Pressing the key 
    toggles between modes. When in Day mode, the FF key LED is not lit. When in Night mode, the 
    LED lights red.
    Automatic Day/Night Mode
    You can set the System to automatically enter a particular Day/Night mode determined by the time of 
    day. Each day of the month can be assigned 1 of 3 automatic system mode patterns. Each of the 
    patterns can be set to change modes up to 5 times per day. 
    Up to 20 special days can be programmed with up to 5 automatic mode changes for the day. 
    An Exception Day period is available for overriding the automatic mode for extended periods of time. 
    For instance, if an office is shut down for the week of July 4th, the System can be programmed to not 
    operate in the automatic mode for those days. The System will stay in the same mode for the period. 
    The mode may be manually changed at any time.
    For instance, the System can be set to automatically enter Day 1 mode at 8:00 a.m. on weekdays and 
    enter Night mode at 5:00 p.m. on weekdays. All incoming calls, TRS and attendant group handling 
    would change accordingly. On Saturday and Sunday, the System would stay in Night mode. 
    The Automatic Day/Night modes may be set in User Maintenance. See “Set Mode Schedule” on page 
    4-15, “Set Special Day Mode” on page 4-24, “Set Exception Day Mode” on page 4-11, and “Set Day 
    of Week Mode” on page 4-9.
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    • You can only set Automatic Day/Night modes on a system-wide basis. If tenant groups require 
    separate Day/Night modes, you must set these modes manually.
    • You can manually override Automatic Day/Night modes. (see “Manual Day/Night Mode” on 
    page 3-25)
    Digital Pad
    Description
    Digital pad settings allow adjustment of call levels for different call types. There are 29 pad classes in 
    the System. For pad class, a volume adjustment is assigned for a connection to any pad class 
    assignment. The volume adjustment is between -30dB and +30 dB. 
    						
    							3-28 DBS 576 (USA) issued September 2001 576-50-700
    Chapter 3. System Features Section 700 - Operation
    There are 8 extension pad classes and 16 trunk pad classes. In addition, there are pad classes for 
    conference calls, page port, MFR, RAI Modem, and Conference Call Unit. One pad class is currently 
    not used.
    For instance, a call from an extension assigned to extension pad class 1 to a trunk assigned to trunk 
    pad class 3 would received the volume adjustment assigned to this connection combination.
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    •N/A
    Direct Inward System Access 
    Description
    Direct Inward System Access (DISA) gives off-site users dial-in access to the System. You access 
    DISA from an outside location by entering a digit number assigned to a DISA trunk.
    For security reasons, 16 incoming DISA ID codes/TRS class can be assigned. If a code is assigned, it 
    must be entered as soon as the DISA trunk answers. 
    Operation
    To make a DISA call to an extension:
    To make a DISA call to an outside number:Action Result
    1.   From an outside location, enter the DISA trunk number.  DISA dial tone
    2.   If an incoming DISA code is assigned enter the DISA code 
    (up to 10 digits). Otherwise, proceed to step 3.
    3.   Dial the extension number. 
    Action Result
    1.   From an outside location, enter the DISA trunk number.  DISA dial tone
    2.   If an incoming DISA code is assigned enter the DISA code 
    (up to 10 digits). Otherwise, proceed to step 3.
    3.   Enter the Trunk group number (9 or 81-84)
    4.   Dial the phone number. 
    						
    							Section 700 - Operation Chapter 3. System Features
    576-50-700 DBS 576 (USA) issued September 2001 3-29
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-26: DISA Incoming Code
    • FF1-0-26: DISA Outgoing Codes and TRS Assignments
    • FF1-0-04: Class of Service (DISA ID Check)
    • FF2: Ring Type
    Considerations
    • Busy override cannot be used for a DISA line.
    • DISA can be used to access extensions as well as outside numbers.
    • Paging cannot be accessed from a DISA line.
    • While dialing an extension number, the * key may be entered to cancel dialing and return to dial 
    tone. The # key may be entered to disconnect.
    Distinctive Ringing
    Description
    Distinctive Ringing sets CO calls to ring with a distinctive ring based on the trunk. This “ring” also 
    identifies the call as an outside call instead of an inside call.
    Beginning with CPC version 2.0, calls to a key telephone or DSLT can also be set to distinctive 
    ringing on an extension basis.
    Hardware Requirements
    •N/A
    Related Programming
    • FF2-0: (Trunks) Ring Pattern and Frequency
    • FF3-0: (Extensions) Ring Pattern and Frequency
    • FF1-0-04: (System) Trunk Class of Service
    Considerations
    •N/A
    Door Box
    Description
    The door box (also called door phone) allows visitors to announce their presence from the office door, 
    etc. When the button on the door box is pressed, one or more phones ring in the System. When 
    answered, a two way conversation is made between the door box and the answering phone.  
    						
    							3-30 DBS 576 (USA) issued September 2001 576-50-700
    Chapter 3. System Features Section 700 - Operation
    The answering party can operate a connected door opener (if equipped).
    Operation
    To answer a door box:
    Hardware Requirements
    • The door box requires a Door Box Adaptor (VB-43701), Door Box (VA-43705), and Door 
    Opener. Door openers are not sold by Panasonic; however, they can be purchased from an 
    electronics dealer.
    • Up to 2 Door Boxes can be connected to a Door Box Adaptor and utilize the same trunk.
    • The Door Opener can be set to open for 15 seconds, 30 seconds, or one minute.
    • While the Door Opener is functioning, a call from another Door Box on the same Door Box 
    adaptor cannot be answered.
    Related Programming
    •N/A
    Considerations
    • The trunk connected to the Door Box Adaptor must be set to dial pulse (DP).
    Door Box Sensor
    The sensor is a device that detects when a circuit is opened or closed. Sensors can be used to detect 
    events such as the opening of windows or doors. When the sensor is tripped, a tone sounds at a 
    designated extension. Sensors are not sold by Panasonic; however, they can be purchased separately 
    from an electronics dealer.
    Hardware Requirements
    • The sensor is attached to the Door Box Adaptor (VB-43701).
    • Trunk lines connected to the Door Box Adaptor signal the designated extension when the sensor 
    is tripped.
    Related Programming
    •N/A
    Considerations
    • The trunk connected to the sensor must be a dial-pulse (DP) trunk.Action Result
    1.   Answer the door box. (Door box calls ring in on a dedicated 
    FF key.)Two way conversation possible
    2.   Enter 3 while connected to the door box extension.  Door unlocks 
    						
    							Section 700 - Operation Chapter 3. System Features
    576-50-700 DBS 576 (USA) issued September 2001 3-31
    Extension Interface
    The System supports a full array of extension devices including the following:
    • Panasonic’s proprietary key telephones
    • Standard analog devices 
    • Dial Pulse (DP) / Dual Tone Multifrequency (DTMF) Single Line Telephone (SLT)
    • Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) S-point devices
    • ISDN-Primary Rate Interface (PRI) S-point devices
    Digital Key Telephones
    The System supports the complete line of Panasonic proprietary 44-Series Digital Key Telephones as 
    well as the Digital Single Line Telephone (DSLT). These models include:
    • 16 Button Standard Telephone in Gray (VB-44210A-G) and Black (VB-44210A-B)
    • 22 Button Standard Telephone in Gray (VB-44220A-G) and Black (VB-44220A-B)
    • 22 Button Display Speakerphone in Gray (VB-44223A-G) and Black (VB-44223A-B)
    • 22 Button Voice Response Compatible Display Speakerphone in Gray (VB-44224G) and 
    Black (VB-44224B)
    • 22 Button Large-display Speakerphone in Gray (VB-44225G) and Black (VB-44225B)
    • 34 Button Standard Telephone in Gray (VB-44230G) and Black (VB-44230B)
    • 34 Button Display Speakerphone in Gray (VB-44233G) and Black (VB-44233B)
    • EM24 - 24 Button Expansion Module in Gray (VB-44310G) and Black (VB-44310B)
    • DSS 72 - 72 Button DSS/BLF in Gray (VB-44320G) and Black (VB-44320B)
    • DSLT (VB-41200)
    In addition to the above Digital Key Telephone models, the System supports the complete line of the 
    older Panasonic proprietary 43-series telephones.
    For information on Key Telephone features and operation, see Chapter 5 of this manual. For 
    information on the DSLT features and operation, see Chapter 6 of this manual.
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    •N/A
    Analog Device Capability
    The System supports analog telephone devices. These devices include fax machines, answering 
    machines, cordless telephones, computer modems as well as standard rotary and push button 
    telephones. This provides full flexibility in configuring the System.
    Hardware Requirements
    • Analog devices must be connected to an analog port. 
    						
    							3-32 DBS 576 (USA) issued September 2001 576-50-700
    Chapter 3. System Features Section 700 - Operation
    Related Programming
    •N/A
    Considerations
    •N/A
    DP/DTMF SLTs
    The System supports both DP (rotary dial) and DTMF (push button) analog extension types.
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    • The CPC card provides 4 DTMF receivers. Traffic levels may require that one or more MFR 
    (DTMF) circuit cards be installed. Each MFR card provides 8 DTMF decoders.
    ISDN/BRI S-Point Interface
    The System supports ISDN-BRI terminal devices for connection as extensions. The BRI provides 2 B 
    (bearer) plus 1 D (data) channel support (2B +D; 192 kbps).
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    •N/A
    ISDN/PRI S-Point Interface
    The System supports ISDN-PRI terminal devices with the ISDN/PRI S Point Interface (VB-44540). 
    The PRI provides 23 B (bearer) plus 1 D (data) channel support (23B +D; 1544 kbps).
    Either 8, 16, or 24 circuits may be enabled on the interface. Each enabled group of 8 circuits requires 
    a slot position in the System. A fully used card uses 3 slot positions for the DBS 576.
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    •N/A 
    						
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