Panasonic DBS 576 Technical Manual

							Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-47
Operation
To assign Fixed Feature codes to an FF key:
To assign Flexible Feature Codes to an FF key:
To erase a code stored on an FF key:
Note:You cannot use the following procedure to clear FF keys that have been assigned as CO lines. 
CO line keys can only be cleared through system programming.Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.F displays
3.   Press the FF key to be programmed.Enter Function# displays
4.   Press the REDIAL key.
5.   Enter the code to be programmed. (See Table 5 on page 5-
49.)Programmed code displays
6.   Press the HOLD key. Programmed function name displays
7.   Repeat steps 2-6 to program additional keys.
8.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.F displays
3.   Press the FF key to be programmed.Enter Function# displays
4.   Enter the code to be programmed. (See Table 5 on page 5-
49.)Programmed code displays
5.   Press the HOLD key. Programmed function name displays
6.   Repeat steps 2-5 to program additional keys.
7.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.
3.   Press the FF key that was programmed. Programmed code displays
4.   Press the HOLD key.Cleared Function displays 
						

							5-48 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
To check a programmed FF key (Display Phone Only):
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF3: Extension Numbers
• FF4: FF Key Assignment
Considerations
• If a new code is programmed into a key, the previously programmed code is erased.
• FF keys assigned as CO lines must be cleared using system programming before new FF 
assignments can be made.
• The System can be programmed so that MCO 1 Trunk Access calls automatically use Automatic 
Route Selection (ARS).
•The ANSWER key functions as listed in the table below.  
•The RELEASE key functions as listed in the table below.  Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the CONF key.C displays
3.   Press the FF key to be checked. Programmed data displays
4.   Replace the handset or press the ON/OFF key.
Status Condition Operation when ANSWER key is pressed
Idle No incoming ring Ignore.
Incoming ring Monitor ON (speaker) - Auto Answer for incom-
ing ring.
Off-Hook Off-hook signaling Answer for off-hook signaling. Current conver-
sation will be put on hold automatically.
No off-hook signaling Ignore.
Note: When the extension has 1 non-appearing CO on hold and 1 non-appearing CO at talk, 
ANSWER key operation is ignored and you can’t put the 2nd non-appearing CO on hold.
Status Condition Operation when RELEASE key is pressed
Idle -- Ignore.
Monitor ON 
(speaker) or Headset 
ModeSeveral held calls Latest held call will be transferred; phone returns 
to idle status (Monitor OFF).
No held calls Current call (talk) will be released; phone returns 
to idle status (Monitor OFF). 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-49
Table 5-5. Feature access codes for FF key assignments
Handset Off-Hook Several held calls Latest held call will be transferred; phone gets 
internal dial tone.
No held calls Current call (talk) will be released; phone gets 
internal dial tone.
Feature DescriptionFixed Feature Code+ (additional digits to program into 
key)
Default Flexible 
Feature Code
(if not listed, must use 
Fixed Feature Code)
CO Trunk Key #  + (Trunk 1-576)
MCO Key1  + (Auto-Select Pattern 1-5; 
MCO-Incoming Trk Grp 00-99)
Vi r t u a l  P o r t  K e y∗9 + (Virtual Port 001-576)
BLF/DSS Outgoing 9 + (Extension 0-9999)
BLF/DSS Immediate Ring 81 + (Extension 0-9999)
BLF Delayed Ring 82 + (Extension 0-9999)
BLF/DSS-No Ring 83+ (Extension 0-9999)
2-Way Box for Cabinet 1 61 + (box no.)
2-Way Box for Cabinet 2 62 + (box no.)
2-Way Box for Cabinet 3 63 + (box no.)
2-Way Box for Cabinet 4 64 + (box no.)
2-Way Box for Cabinet 5 65 + (box no.)
2-Way Box for Cabinet 6 66 + (box no.)
2-Way Retrieve Messages 5 + (box no.)
2-Way Access∗#50
2-Way End∗#51
2-Way Re-Record∗#52
2-Way Pause∗#53
2-Way Store∗#54
2-Way Add∗#55
2-Way Cancel∗#56
2-Way Notify∗#57
2-Way Copy∗#58
2-Way MF Send∗#59
ACD-1 Log-In/Out Button∗#80
ACD-1 Work Unit∗#81 + (Work Unit 00-99)
ACD-1 Unavailable Button∗#82
ACD-2 Log-In/Out Button∗#85
ACD-2 Work Unit∗#86 + (Work Unit 00-99)
ACD-2 Unavailable Button∗#87
Speed-Dial Send Button∗01 + (SSD or PSD) 80
Status Condition Operation when RELEASE key is pressed 
						

							5-50 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Designated CO Access Button (for 
outgoing calls)∗02 88
Verified ID Code Send∗03 89
Floating Hold Answer 
Call Park Pickup (Ver. 2.0 or higher)∗04∗9
Priority Message-Waiting:  Send∗05∗41
Priority Message-Waiting:  Cancel∗06∗49
Message-Waiting:  Cancel∗07∗5
Message-Waiting:  Callback∗08∗6
Call Forward (All):  Set 70 + (Extension 0-9999) 721 + (Extension 0-9999)
Call Forward (All):  Clear∗09 731 + (Extension 0-9999)
Call Forward (All):  Set from
another extension∗10 741
Call Forward (All):  Clear from 
another extension∗11 751
Call Forward (No Answer):  Set 71 + (Extension 0-9999) 723 + (Extension 0-9999)
Call Forward (No Answer):  Clear∗12 733 + (Extension 0-9999)
Call Forward (No Answer):  Set
from another extension∗13 743
Call Forward (No Answer):  Clear 
from another extension∗14 753
Call Forward (Busy):  Set 72 + (Extension 0-9999) 722 + (Extension 0-9999)
Call Forward (Busy):  Clear∗15 732 + (Extension 0-9999)
Call Forward (Busy):  Set from 
another extension∗16 742
Call Forward (Busy):  Clear from 
another extension∗17 752
DND Set/Clear∗18 720
DND Set from Attendant∗19 740
DND Clear from Attendant∗20 750
Call Forward (All/Busy/No-Answer/
DND):  Clear (Prior to Version 2.0)
Call Forward (All/Busy/No-Answer/
DND and Absence Message:  Clear 
(Version 2.0 or higher)∗21 7∗∗
Alarm Set∗22∗31
Alarm Clear∗23∗39
BGM On/Off∗24∗30
Day 1/Night Toggle (Prior to Ver 2.0)
Day 1/Day 2/ Night Toggle (Ver 2.0 or 
higher)∗25 760
Feature DescriptionFixed Feature Code+ (additional digits to program into 
key)
Default Flexible 
Feature Code
(if not listed, must use 
Fixed Feature Code) 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-51
Day 2∗26 761
Night 1∗27 762
Night 2  (for 2-Way VM)∗28 763
Paging∗29 + (Page Group No.) # + (Zone No.)
Meet-Me Answer∗30 ##
Call Pickup Group-All Calls∗31 701
Call Pickup Group-CO Calls Only∗32 702
Call Pickup Group-designated
(pick up a call in another Pickup 
Group)∗33 + (Call Pickup Grp 1-99) 703
Direct Call Pickup 73 + (Extension 0-9999) 704
CO Trunk Call Pickup
∗34 *0
Headset Mode On/Off
∗35
Conference Key
∗36
Transfer Key
∗37
Program Key
∗38
Recall - Flash Key
∗39
PSD Name Assignment
∗40
Ext. Directory Name Assignment
∗41
Speed-Dial Directory Name 
Assignment
∗42
MCO-1 Access  (initial setting: 9)
∗43 9
MCO-2 Access  (initial setting: 81)
∗44 81
MCO-3 Access  (initial setting: 82)
∗45 82
MCO-4 Access  (initial setting: 83)
∗46 83
MCO-5 Access  (initial setting: 84)
∗47 84
Callback at Busy Tone
∗49
Camp-on at Busy Tone
∗50
Message-Waiting Set at Busy Tone
∗51
Message-Waiting Priority Set at Busy 
To n e
∗52
Busy Override Set
∗53
Voice Call/Tone Call Toggle
∗54
Message-Waiting Set at Ringback 
To n e
∗55
Message-Waiting Priority Set at 
Ringback Tone
∗56
Account Code Entry
∗57 8#
Extension Port Confirm
∗59
Trunk Port Confirm
∗60
VM Transfer Key 1 74 + (Ext.No. 0-9999)
Feature DescriptionFixed Feature Code+ (additional digits to program into 
key)
Default Flexible 
Feature Code
(if not listed, must use 
Fixed Feature Code) 
						

							5-52 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
VM Transfer Key 2 75 + (Ext.No. 0-9999)
Variable Mode *61
Call Logging Confirmation Mode 
Start*62
Station Call Park Hold/Answer *63
Station Call Park Hold *64 771
Station Call Park Answer (Own Ext.) *65 772
Station Call Park Answer (Other Ext.) *66 773
Station Call Park Transfer *67 774
Release Key *68
Answer Key *69
OHVA Key *70
Split Key *71
Walking TRS Key *72 *72
ANY Key *8 + (Up to 4 digits 0 - 9, #, or *)
Note: The following feature keys were added with Version 2.0
Station Lockout Set (Own Ext.) *#01 746
Station Lockout Set (Other Ext.) *#02 747
Station Lockout Cancel (Other Ext.) *#03 748
Walking TRS/Station Lockout 
Security Code Change*#04 749
Callback Cancellatiion *58 769
Zip Mode On/Off (toggle) *73 (Version 2.5 or higher)
Direct Call to a PDN Ext. *74 766
UNA Pickup *77 705
Absence Message Code *78 729
Network Flash during Talk on FF-Key *79767 (Version 2.5 or 
higher)
PDN #1 Key 01
PDN #2 Key 02
PDN #3 Key 03
NPDN #1 Key 01 + (Ext No. 0-9999)
NPDN #2 Key 02 + (Ext. No. 0-9999)
NPDN #3 Key 03 + (Ext. No. 0-9999)
ACD-1 Wrap Key * # 83 (Version 2.5 or higher)
ACD-2 Wrap Key * # 88 (Version 2.5 or higher)
Text Message Send * 75 + (Message code no. 0-9)
Text Message Reply * 76 + (Message code no. 0-9)
Feature DescriptionFixed Feature Code+ (additional digits to program into 
key)
Default Flexible 
Feature Code
(if not listed, must use 
Fixed Feature Code) 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-53
Handsfree Answerback
Description
Handsfree Answerback allows you to answer an intercom call without lifting the handset.
The System must be programmed for Voice Calling for you to use this feature. You must press 1 
during a call to switch from Tone Calling to Voice Calling.
Operation
To answer calls using Handsfree Answerback:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Intercom Calling Type)
• FF1-0-03: Extension COS (Voice Call Send)
• FF1-0-03: Extension COS (Voice Call Receive)
• FF3: Extension COS
Considerations
• Handsfree Answerback can be used to respond to only voice calls from other extensions - not 
tone calls.
Login Key for CTAPI * # 90 (Version 2.5 or higher)
Note: The following feature keys were added with Version 3.0
Message and Voice Mail Key 76 + (Ext. No. 0-9999)
Silent Monitor Key 77 + (Ext. No. 0-9999) 768
Call Record Key 78 + (Ext. No. 0-9999)
Room Monitoring Set Key∗#05 775
Room Monitoring Initiate Key∗#06 776
Action Result
1.   When the intercom call arrives, confirm that the MUTE 
LED is off.
(If it is lit, press the MUTE key to turn it off.)
2.   Speak into the microphone to answer.
Feature DescriptionFixed Feature Code+ (additional digits to program into 
key)
Default Flexible 
Feature Code
(if not listed, must use 
Fixed Feature Code) 
						

							5-54 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
• Both the called and calling parties must belong to an Extension Class of Service (COS) that 
allows Voice Calling.
Handsfree Operation
Description
Handsfree Operation allows you to use all available System features without lifting the handset. Any 
speakerphone can be operated handsfree.
Operation
To initiate Handsfree Operation:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Headset Operation
Description
Headset Operation allows you to handle calls with a headset instead of with the handset or 
speakerphone.Action Result
1.   Press the ON/OFF key. Phone is offhook with access to full range 
of calling features 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-50-700 DBS 576 (USA) issued September 2001 5-55
Operation
To answer calls using the Headset Operation:
Note:If Headset mode is already on, the following procedure turns it off. If Headset mode is off, 
this procedure turns it on.
Hardware Requirements
• A headset must be installed.
Related Programming
• FF1-0-3: Extension COS (Dial Tone Stop)
• FF1-2: Dial Plan
• FF3: Extension COS
Considerations
• Intercom Dial Tone is enabled/disabled regardless of Headset mode (per programming for the 
Extension Class of Service [COS])
Hot Dial Pad
Description
The dial pad on digital key phones can be designated as “hot” on an extension-by-extension basis.
The Hot Dial Pad allows the user to initiate a call without going offhook.  Extensions with the Hot 
Dial Pad enabled can initiate calls by pressing any of the numeric keys (0-9), and the “*” and “#” 
keys.
The Dial Pad can be hot under these conditions:
• When the extension is idle
• When the extension is holding a call
• When the extension is receiving a page.
The Dial Pad cannot be hot under these conditions:
• When a call is ringing at the extension (intercom or CO)
• When the extension is on a call.Action Result
1.   Pick up the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.
3.   Enter 90 for Headset mode.
4.   Replace the handset or press the ON/OFF key. 
						

							5-56 DBS 576 (USA) issued September 2001 576-50-700
Chapter 5. Key Telephone Features Section 700 - Operation
Related Programming
• FF1-0-01: * and # Keys for Hot Dial Pad
• FF3 0: Hot Dial Pad
Considerations
Paging: The Hot Dial Pad cannot be used to initiate a page. 
Hot Line
Description
Hot Line enables you to immediately connect to another preassigned extension or speed dial number 
simply by lifting the handset. You do not have to dial any digits.
Operation
To immediately connect to a pre-assigned extension or speed dial number:
Hardware Requirements
•N/A
Related Programming
• FF5-5: Hot Line
Considerations
•N/A
Intercom Calling
Description
The System provides two methods of intercom calling: 
•Voice Calling: Extension calls are connected immediately, without a ringing tone.
•Tone Calling: A ringing tone is sent to the called extension.
Extension Class of Service (COS) programming determines whether the default for the originating 
extension is voice or tone calling. Regardless of the default, you can toggle between voice or tone 
calling by entering the Tone-Voice Call feature code. For example, if the extension default is tone Action Result
1.   Lift the handset or press the ON/OFF key. Automatically connected to pre-assigned 
extension or speed dial number