Panasonic DBS 576 Technical Manual
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Section 700 - Operation Chapter 6. DSLT Features 576-50-700 DBS 576 (USA) issued September 2001 6-35 Operation To automatically redial the last number dialed: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Intercom Redialing) • FF3: Extension COS Considerations • Extension Class of Service (COS) determines whether Last Number Redial can be used for both intercom and CO calls, or CO calls only. Message Waiting/Callback Description If you try to call an extension that is busy or does not answer, you can leave a message wait indication at that extension, requesting a return call. Operation To leave a message waiting indication:Action Result 1. Lift the handset or press the ON/OFF key. OR... Enter a trunk access code.Outside dial tone (if trunk access code entered) 2. Press the REDIAL key. 3. Complete the call and replace the handset or press the ON/ OFF key. Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial the extension number. Ring or busy tone 3. While the telephone is still ringing, or when you hear the busy tone, enter the Message Wait Set code (default = 4). 4. Replace the handset or press the ON/OFF key.Message lamp flashes at called extension
6-36 DBS 576 (USA) issued September 2001 576-50-700 Chapter 6. DSLT Features Section 700 - Operation To answer a message waiting indication (callback): To cancel a Callback Message: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Message Wait set/Cancel) • FF1-0-03: Extension COS (Priority Message Wait set/Cancel) • FF1-2: Dial Plan • FF3: Extension COS Considerations • The System has priority message waiting for 3rd-party Voice Mail. See “Voice Mail” on page 3- 60. Offhook Signaling Description Offhook Signaling sends a tone to a busy extension to indicate that another CO call has arrived or a call is camped on.Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Message Wait Callback code (default = *6). • Telephone automatically dials exten- sion that sent message waiting indica- tion • Message lamp goes off when your call is answered Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Callback Request Cancel code (default = *5). 3. Replace the handset or press the ON/OFF key.Message lamp goes off
Section 700 - Operation Chapter 6. DSLT Features 576-50-700 DBS 576 (USA) issued September 2001 6-37 Operation After receiving an offhook signal during a call: Note:For details about handling multiple calls, see “Call Hold” on page 6-16. Hardware Requirements •N/A Related Programming • FF3: CO Off-Hook Signal. Considerations • The CO call type may be either multiple ring, direct, or camp-on. • The system does not send the offhook signal under the following conditions: • During a conference call • During an OHVA or Busy override • Data Privacy is enabled • the receiving telephone is a 3rd party voice mail. Offhook Voice Announce Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement that only the called party can hear. You can also transfer a held call to a busy extension after making the announcement using this feature. Operation To make an OHVA:Action Result 1. Press the HOLD key. 2. Press the flashing FF key for the CO line of the incoming call. Action Result 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. Busy signal 3. Enter the OHVA feature access code (default = 8). 4. Make your announcement
6-38 DBS 576 (USA) issued September 2001 576-50-700 Chapter 6. DSLT Features Section 700 - Operation To transfer a call using OHVA: Hardware Requirements •N/A Related Programming • FF1 0 03 (System): Extension COS OHVA Originate • FF1 0 03 (System): Extension COS OHVA Receive • FF3 (Extension): Extension COS Assignments • FF4: FF Key Assignments Considerations • If Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up. • If the transferred call is not answered immediately, it will queue for a set time limit, then return to the extension sending the OHVA by Transfer Recall Timer. • You cannot receive a Call Waiting message during an OHVA. • If you make an OHVA to an SLT, the SLT user and the other party will hear the announcement. Onhook Dialing Description Onhook Dialing allows users to dial without lifting the handset. However, the Digital Single Line Telephone (DSLT) does not have a microphone so you must lift the handset to talk. Operation To use onhook dialing:Action Result 1. While on a call, press the HOLD key. Current call on hold 2. Dial the extension number to which the call is being trans- ferred.Busy signal 3. Enter OHVA feature access code (default = 8) and announce the call to be transferred. 4. If transfer is: not accepted, press the FLASH key. Transfer canceled 5. Replace the handset. Action Result 1. Press the ON/OFF key. Intercom dial tone 2. Enter a trunk access code, or dial an extension number.
Section 700 - Operation Chapter 6. DSLT Features 576-50-700 DBS 576 (USA) issued September 2001 6-39 Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Paging Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System. Paging calls can be answered from any extension using the Meet-Me Answer feature. Operation To make a page: Meet-Me Answer To answer a page using Meet-Me Answer: 3. If you entered a trunk access code in step 2, dial the phone number. Otherwise, proceed to step 4. 4. When the call is answered, lift the handset to talk. Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Group Paging code (default = #). 3. Enter the number of the desired paging group (0-9). 4. Make your announcement. 5. Replace the handset or press the ON/OFF key. Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Meet Me Answer code (default = ##). Connected to specified party Action Result
6-40 DBS 576 (USA) issued September 2001 576-50-700 Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • External relays, amplifier, and speakers are required for external paging. Related Programming • FF1-0-02: Paging Override • FF1-0-03: Extension COS (Paging) • FF1-0-04: Trunk COS (Paging) • FF1-2: Dial Plan • FF2: Trunk COS • FF3: Extension COS Considerations • If an external paging system has been connected, pages can be made to paging groups 0-9 through the external speakers. Voice paging can also be heard over the extensions in groups 0-9. • An extension can belong to more than one paging group. • Only one page may be performed at a time. If you attempt to make a page while another extension is paging, you will receive a busy signal. • Beginning with Version 3.5 and higher, the paging system can be set to “timeout” if a page remains unanswered for a specified length of time (0 to 255 seconds). If this feature is set and the timeout period has elapsed, the page originator’s handset will emit a Fast Busy Tone. Reset Call Description If you dial a busy extension, the System allows you to quickly dial another extension by simply pressing the last digit of the new extension number. Operation To use Reset Call to dial another extension (after a busy extension): Example: You dial extension 213, but it is busy. To dial extension 214, enter 4. Hardware Requirements •N/AAction Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial an extension number. Busy tone 3. Dial the last digit of the next extension number.
Section 700 - Operation Chapter 6. DSLT Features 576-50-700 DBS 576 (USA) issued September 2001 6-41 Related Programming • FF1-2: Dial Plan Considerations • The second extension called using the Reset Call feature must have the same number of digits as the first extension. • If you program the System for Reset Call, the following features are not available: Camp-on (Ext. no. + 2), Callback Request (Ext. no. + 3), Message Waiting (Ext. no. + 4, Ext. no. + 5), Intercom Busy Override (Ext. no. + 9). Room Monitoring Description This feature allows the user to monitor the sounds in a room from another extension or room. The transmitter in the telephone handset is used as a remote “microphone” for monitoring these sounds. To activate this feature, the monitored extension must enable the Room Monitor feature before the monitoring extension can listen to the sounds in the room. The monitored extension can be enabled using an SLT, DSLT, or Key Telephone. No special programming is required to allow an extension to enable the monitored mode. Operation To set up the monitored extension: When a monitored extension receives a call, the caller hears a busy tone. Additional operations may be performed from the monitored extension when it is in monitored mode:Action Result 1. Dial the monitored extension access code (default 775), OR... Note:The handset must be off-hook to activate the Room Monitor feature.You will hear a confirmation tone after the monitored extension has enabled the Room Monitor feature. (If the monitored extension has an LCD display, a confir- mation message will also be shown.) Press an FF key assigned with the monitored access code Action Result 1. Placing the handset back On Hook or pressing ON/OFF Monitored mode is cancelled. Extension returns to idle. 2. Pressing digits 0-9, *, #, HOLD, PROG, CONF, AUTO, REDIAL, MSG, FF Key, No response is given. Extension remains in monitored mode. 3. Flash Monitored mode is cancelled. Dial tone is returned to handset.
6-42 DBS 576 (USA) issued September 2001 576-50-700 Chapter 6. DSLT Features Section 700 - Operation To set up the monitoring extension: The monitoring operation can be allowed or denied by extension COS and is controlled by the Busy Override feature. If Busy Override is denied and the user attempts to monitor an extension, the user will hear a fast busy tone. Additional operations may be performed from the monitoring extension when it is in monitoring mode: Services available on the monitoring extension while the Room Monitoring feature is active: • Camp On • Call Back • Message displayed on LCD when extension is busy • Message Waiting On/Off • Cancellation of DND and Call Forwarding by another extension • Busy Transfer • DIL Incoming Call (Queuing) Services NOT available to either the monitored or monitoring extension when this feature is active: • Busy Override • On-Hook VA • The ability to receive a text message • Silent Monitor Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Allow/deny Busy Override Send—Monitoring extension) • FF1-2-02: Dial Plan at DT Pattern 1 • FF1-2-03: Dial Plan at DT Pattern 2Action Result 1. Dial the monitoring extension access code (default 776) and the extension number of the monitored extension, OR...The monitoring extension enters the mon- itoring mode. (If the monitored extension has an LCD display, a confirmation mes- sage will also be shown.) Press an FF key assigned the monitored access code and the extension number of the monitored extension, OR... While the handset is on-hook, press an FF key assigned to the Room Monitor followed by the monitored extension number.The monitoring extension will automati- cally enter the monitoring mode. Action Result 1. Placing the handset back On Hook or pressing ON/OFF Monitoring mode is cancelled. Extension returns to idle. 2. Pressing digits 0-9, *, #, HOLD, PROG, CONF, AUTO, MSG, FF KeyNo response is given. Extension remains in monitoring mode. 3. Flash Monitoring mode is cancelled. Dial tone is returned to handset.
Section 700 - Operation Chapter 6. DSLT Features 576-50-700 DBS 576 (USA) issued September 2001 6-43 Considerations • Be sure all phones that should NOT be allowed to monitor have a COS that restricts monitoring. • If the monitored extension is placed on-hook while Room Monitoring is activated, the monitoring extension will hear a fast busy tone. • If the monitoring extension goes on-hook while Room Monitoring is activated, the monitored extension will remain in the monitored mode, and can be accessed by any other extension allowed to access the room monitoring mode. • A room cannot be monitored from more than one extension at a time. If an attempt is made to monitor an extension while the extension is being monitored, the user will hear a fast busy tone. • ISDN (s-point) extensions cannot access the Room Monitor feature in either the monitor or monitored modes. • A monitoring extension cannot forward a call on hold to a monitored extension. • A monitored extension cannot receive a transferred call. • If DND is enabled on either the monitoring or monitored extension, DND status is displayed on the calling extension’s telephone. • If the monitoring or monitored extension has an absence message set, the absence message will be displayed on the calling extension’s telephone. Speed Dialing Description The System supports the following speed dial features: • Personal Speed Dial (PSD) • System Speed Dial (SSD) • Speed Dial Linking • Speed Dial Name Assignment Personal Speed Dial You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored in PSD bins numbered 80-99. Operation To assign PSD numbers: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4. Dial the phone number. 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key.
6-44 DBS 576 (USA) issued September 2001 576-50-700 Chapter 6. DSLT Features Section 700 - Operation To dial a PSD number by entering the speed dial bin number: To delete a PSD number: Hardware Requirements •N/A Related Programming • FF8-1: PSD Numbers • FF8-1: PSD Names Considerations • Storing a new number erases any previously stored data. • Speed Dial numbers can contain up to 24 characters. The following table reflects which keys to use.Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. If necessary, access an outside line. Outside dial tone 3. Press the AUTO key. OR... Enter the Speed Dial Originate code (default = 80). 4. Enter the PSD bin number (80-99). 5. Complete the call and replace the handset or press the ON/ OFF key. Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710). 3. Enter the PSD bin number (80-99). 4. Press the HOLD key. 5. Replace the handset or press the ON/OFF key. To indicate . . . Enter/Press Digit or character0, 1 - 9, *, # Intercom Level *AUTO * # MCO Code **AUTO * 0 PauseREDIAL DP - DTMF CodeAUTO * * SSD CodeAUTO NN(N)