Panasonic DBS 576 Technical Manual
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Section 700 - Operation 576-50-700 DBS 576 (USA) issued September 2001 A-3 Leading Digits Table The leading digits table considers the initial dialed digits in determining the restriction TRS level. Up to 10 digits can be considered. The digits may be any number 0, 1-9. In addition a wild card (*) may be used to occupy any digit position. For instance *11 would consider the numbers 011, 111, 211, 311, 411, 511, 611, 711, 811, 911. When considering the prefix string, the system will always consider the longest exact match first. For instance, the prefix string 404 match would be followed before 40. A wild card is always considered last. For instance if 911 were dialed and both 911 and *11 were prefix strings, the 911 would be followed. If additional digits need to be considered, a prefix ID can be used to cross-reference the Analyze Digits Table. Once the system determines an exact match, the system will determine from this table the number of digits that are to be dialed and the restriction TRS level. (There are two other entries in the Leading Digits Table - Route Type and Route Number. These are not used for TRS-only operation.) Note that TRS operation is a match then restrict feature. If there is no match, there is no restriction. Make certain that there is a match. As a catch all, use the * wild card. Note:With TRS is used in a system behind another PBX, the PBX access code does not have to be processed by TRS Analyze Digits Table If the Leading Digits Table contains a Prefix ID, the system will consider all appearances of this Prefix ID to look for an exact match. Up to 8 digits are considered (in addition to the prefix dial digits). Once the system determines an exact match, the system determines from this table the number of digits that can are expected to be dialed and the restriction TRS level. (There are two other entries in the Analyze Digits Table - Route Type and Route Number. There are not used for TRS-only operation.) ARS/TRS Features When ARS is used in the DBS 576, TRS also operates. TRS Class Features These are the same features as for TRS (see above). TRS Class - ARS Routing TRS Level For each of the 50 TRS classes, a TRS Level of 0-9 may be assigned. (This is not done on a Trunk group basis since the ARS system determines the trunk group used.) When a call is originated, this TRS value is used to determine the originator’s TRS level. From the dialed digits, a restriction TRS level (0-8) is determined. If the originator’s TRS level does not exceed the restriction TRS level, the call is restricted. The higher the originator’s TRS level, the less the restriction. If the originator’s TRS level is 0, no outside calls are allowed. If the originator’s TRS level is 9, all outside calls are allowed since this will always exceed the restriction TRS value (maximum of 8).
A-4 DBS 576 (USA) issued September 2001 576-50-700 Section 700 - Operation ARS Level An ARS level is also assigned to each of the 50 TRS classes. This originator’s ARS value is used to determine if the caller can proceed to use a particular priority route based on the associated ARS requirement in the Route List (described later). The originator’s ARS value may be 0-9 where the higher number allows more calling access. Queuing Point The Route List provides up to 5 route possibilities for handling a call. Each route is considered in a sequential order. When the Queuing Point is set to operate, the system will search all previously considered routes and then the current route for an available trunk for the Queuing time period. Dialing Analysis When ARS is active, the dialed digits can be analyzed to determine if the call is toll restricted and what type of routing the call will follow. Leading Digits Table The leading digits table considers the initial dialed digits in determining the restriction TRS level and ARS routing. Up to 10 digits can be considered. The digits may be any number 0, 1-9. In addition a wild card (*) may be used to occupy any digit position. For instance *11 would consider the numbers 011, 111, 211, 311, 411, 511, 611, 711, 811, 911. When considering the prefix string, the system considers the longest exact match first. For instance, the prefix string 404 match would be followed before 40. A wild card is always considered last. For instance if 911 were dialed and both 911 and *11 were prefix strings, the 911 would be followed. If additional digits need to be considered, a prefix ID can be used to cross-reference the Analyze Digits Table. Once the system determines an exact match, the system will determine from this table the number of digits that are expected to be dialed and the restriction TRS level. If the TRS level allows the call to proceed, then the route type and its associated pattern number (entry index number) are followed. There are three possible route types; the Route Table, the Route List Table and the Time List Table. Analyze Digits Table If the Leading Digits Table contains a Prefix ID, the system considers all appearances of this Prefix ID to look for an exact match. Up to 8 digits are considered (in addition to the prefix dial digits). Once the system determines an exact match, the system determines from this table the number of digits expected to be dialed and the restriction TRS level. If the TRS level allows the call to proceed, then the route type and its associated pattern number (entry index number) are followed. There are three possible route types; the Route Table, the Route List Table and the Time List Table.
Section 700 - Operation 576-50-700 DBS 576 (USA) issued September 2001 A-5 Time List Table Time List Table is used when the time of day, the day of week or the date affects the desired route. The Time List Table allows up to 50 patterns to be entered. Each pattern may specify up to five Route List patterns to used based on the current time of day. Up to four Time List tables may be used. The referenced time list table is determined by the Special Day Table or the Day of Week Table. This is useful when rates change for certain days (such as weekend rates versus weekday rates). Route List Table The Route List Table is used when there are multiple route possibilities. Up to 5 possible route table patterns may be considered in sequential priority when attempting to find an available trunk. Before a route is tried, the system compares the route ARS to the originator’s ARS level. If the route ARS exceeds the originator’s ARS, the call processing will stop and the caller will receive busy tone. When the call is first presented, the first priority route is tried. If there is no available trunk in the first route and queuing point is not enabled the system continues to the next priority route, compares the ARS levels and if acceptable checks for an available trunk. If no trunk is available, it will continue to the next priority trunk, and so forth until all routes have been attempted. If an available trunk is found and warning tone is enable, the system will first issue a warning tone to the caller to allow the caller the opportunity to hang up before using a more expensive trunk. If the queuing point is enabled, the system will wait for an available trunk (beginning with the first priority trunk) until the queuing point timer expires before moving to the next possible route. Route Table The Route Table provides a simple trunk group selection and selects any digit dialing modification needed. This table is directly referenced when there is only one route to use. It is also indirectly reference from the Route List Table. Digit Modify Table Once a route is selected, the actual dialed digits can be changed based on the Digit Modify Table. Digits can be deleted from the beginning of the number (such as removing an unneeded area code), digits can be added to the beginning of the number (such as adding an area code or equal access number) and digits can be added to the end of a number. TRS Configuration and Operation This section provides the following: • An overview of the TRS operation. • An example TRS configuration - This is a simple example intended to introduce TRS planning and implementation. Example worksheets are included. • Worksheets for planning and implementing a TRS plan.
A-6 DBS 576 (USA) issued September 2001 576-50-700 Section 700 - Operation TRS Programming/Operation Overview The purpose of TRS is to restrict outside call origination based on the number dialed and the originator. As shown in Figure A-4 TRS Operation (Non-ARS) at the end of this appendix, up to 50 TRS Classes settings are assigned. When a call is originated, several general settings for the originator are always considered: •Digit Restriction - This is the maximum number of digits that can be dialed. •Incoming Dialing Restriction - If this is enabled, an outside call cannot be originated during an incoming call. •Outgoing SSD Dialing Restriction - This determines if SSD dialing is allowed or not. •Star (*) and Pound (#) Dialing Restriction - This determines if the * and # digits can be outdialed. When a call is originated, the system determines the TRS class for the originator from either the Trunk Class Assignments or the Extension Class Assignments. It then determines the originator TRS level for the trunk group selected. When the call is dialed, the system collects the digits and compares the leading digits to the leading digits table entry. The system will look for the longest available exact match. A * may be entered as a wild card for any digit position. If an exact match is found, the system will look to see if there is a Prefix ID. If so, it will jump to the analyze digits table. If not, the system will compare the entered TRS Restriction value to the call originator’s assigned TRS level. If the originator’s TRS level is not greater than the Restriction TRS level, the call is denied. Otherwise, the call is allowed to proceed.
Section 700 - Operation 576-50-700 DBS 576 (USA) issued September 2001 A-7 Figure A-1. TRS Flowchart Extension or trunk accesses trunk User dials digit Wait for user to dial additional digit System outdials digit(s) on trunk System collects additional digit and outdials System checks Restriction TRS Level in Analyze Digit TableSystem checks Restriction TRS Level in Leading Digit TableSystem checks originating ext. or trunk TRS Class System compares dialed digit(s) to Leading Digits Table Prefix Dial entries System compares additional digit(s) to Analyze Digits Table Prefix Dial entries Is Origination TRS Level greater than Restriction TRS Level?Is there a Prefix ID entry in Leading Digits Table?System checks class assignment for TRS level for this trunk group Origination TRS Level Are additional digits required for match? Are additional digits required for match? Has the Max. # of Following Digits been outdialed? Ye s Ye s No exact match No Match Match Match Ye sNo Allow call Allow call Restrict callNo No No NoYe s
A-8 DBS 576 (USA) issued September 2001 576-50-700 Section 700 - Operation If the analyze digits table is referenced by a Prefix ID, the system will consider at all entries with the Prefix ID and analyze any additional digits dialed. The system will look for the longest exact match. If there is an exact match, the system compares the entered TRS Restriction value to the call originator’s assigned TRS level. If the Restriction value is equal to or greater than the originator’s TRS level, the call is denied. Otherwise, the call is allowed to proceed. Example TRS Configuration As an example of setting up TRS, assume that XYZ Department Store is using the DBS 576 PBX. Situation This example installation has the following considerations: • Only one tenant (one MCO tenant group operation) • 75 retail floor store phones • restricted to local telephone use only except for 1800, 1888 and calls to a city where a sister store and many suppliers are located • restrict special calling numbers (976, 1900, outside operator, etc.) • public emergency numbers always allowed • 40 general office phones • long distance allowed during day mode • restrict special calling numbers (976, 1900, outside operator, etc.) • public emergency numbers always allowed • 10 purchaser/buyer telephones • no time restriction • restrict special calling numbers (976, 1900, outside operator, etc.) • public emergency numbers always allowed • 25 executive office telephones • no time restriction • no calling restrictions • 2 attendant group phones • no restrictions during the day • local calls only at night to prevent abuse • 7 warehouse phones • extension and public emergency numbers only • Trunks 1-24 are in Trunk Group 1 and are to the local CO (exchange line) for local calls. In addition, long distance carriers are accessed using these trunks.
Section 700 - Operation 576-50-700 DBS 576 (USA) issued September 2001 A-9 Implementation The configuration of this system is described in the following steps: 1. The system needs are listed in Table 1, “Example - User Needs Worksheet,” on page 10. Most of the information is straight forward. The Day TRS and Night TRS classes are determined by assigning consecutive Class numbers to each unique calling need. When a duplicate need is encountered, the same class number is assigned. The system trunk equipment is listed in Table 2, “Example - MCO Tenant/Trunk Groups Worksheet,” on page 11.
A-10 DBS 576 (USA) issued September 2001 576-50-700 Section 700 - Operation Table A-1. Example - User Needs Worksheet Tenant Name XYZ Department Stores Tenant # 1 (1-72) User Type (office, executive, lobby)User Extension (or Trunk) Ports (BSSC) and NumbersDay Calling Needs (Long Distance, 411, specific number, etc.)Night Calling Needs (Long Distance, 411, specific number, etc.)Day TRS Classa (1-50) a. After all user data has been entered, then assign class numbers. Night TRS Class a (1-50) Executive 1101-1125 No Restrictions No Restrictions 1 1 Buyers 1166 - 1175 No Restrictions except special numbers (976, 1900, 411, operator access, collect calls, etc.)No Restrictions except special numbers (976, 1900, 411, operator access, collect calls, etc.)22 General Office 1126-1165 Long Distance Allowed No special numbers (976, 1900, 411, operator access, collect calls, etc.)Local calls only No special numbers (976, 1900, 411, operator access, collect calls, etc.) Allowed to call City B34 Attendant Group 1176-1177 No Restriction Local calls only No special numbers (976, 1900, 411, operator access, collect calls, etc.) Allowed to call City B14 Retail floor 1178-1253 Local calls only No special numbers (976, 1900, 411, operator access, collect calls, etc.) Allowed to call City BLocal calls only No special numbers (976, 1900, 411, operator access, collect calls, etc.) Allowed to call City B44 Warehouse 1254-1260 Extension calling and emergency calling onlyExtension calling and emergency calling only55
Section 700 - Operation 576-50-700 DBS 576 (USA) issued September 2001 A-11 Table A-2. Example - MCO Tenant/Trunk Groups Worksheet Tenant Name XYZ Department Stores Tenant Number 1 Trunk Group Number (0-99)Description (Two-Way CO LS, Tie Line, FX, etc.)Trunks in Trunk Group (Number/BSSC) Usage (MCO1 - Dial “9”, MCO2 - dial “81”, Direct Access Only, etc.) 1 Two-Way CO (Exchange Line) Loop Start1-24 MCO 1 - Dial “9”
A-12 DBS 576 (USA) issued September 2001 576-50-700 Section 700 - Operation 2. From the User Needs and Tenant Trunk Groups Worksheets, TRS levels are determined. This list is created by reviewing the different calling needs and assigning the most restrictions to the lowest TRS level and working up to the least restriction level. Table A-3. Example - Origination TRS Level Plan Originator TRS LevelTRS Level Properties 9 No Restriction 8 7 6 5 4 All long distance calls allowed except special numbers (976, 1900, 411, operator access, collect calls, etc.) Allow public emergency numbers 3 North America long distance calls allowed except special numbers (976, 1900, 411, operator access, collect calls, etc.) Allow public emergency numbers 2 Local Calls Allowed No long distance or special numbers (976, 1900, 411, operator access, collect calls, etc.) Allow calls to (205) 555-XXXX, (205) 556-XXXX, and (205) 557-XXXX Allow public emergency numbers 1 Public emergency numbers only 0 No Outside Calling/PBX Centrex & Extension only