Panasonic DBS 576 Technical Manual
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Section 700 - Operation Chapter 4. User Maintenance 576-50-700 DBS 576 (USA) issued September 2001 4-37 Set Text Message Replies Description This menu item specifies reply text messages. Operation To set Text Message Replies using either a large-display or small-display phone: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on page 4-3.) 81- User MAINT displays 2. At the 81 level, enter 11. 3. Press the HOLD key. 8111- Text Message displays 4. Enter 1. 5. Press the HOLD key. 8111-1: Reply Message displays 6. Press the HOLD key. Enter Msg # displays 7. Enter the Message number (0-9). 8. Press the HOLD key. A B C D E F X displays (where X = Reply Text Mes- sage number) 9. Enter the Text Message (up to 15 characters): • If using a large-display phone, press the soft key next to the desired row of letters. (See Example 1 on page 4-19.) • If using a small-display phone press the appropriate one-touch key. (See Example 2 on page 4-20.) Note: Press the FLASH key to clear any existing data. 10. Use the bottom row of FF keys to select a single letter. • See Example 1. Large-display phone on page 4-19. • See Example 2. Small-display phone on page 4-20. Notes: • Press the * key to erase a single entry. • Press the # key to enter a space. 11. Repeat steps 9-10 as many times as necessary to enter the desired Text Message. Note: Press the FLASH key to clear the entire entry. 12. Press the HOLD key to store the entry. Next message number displays
4-38 DBS 576 (USA) issued September 2001 576-50-700 Chapter 4. User Maintenance Section 700 - Operation Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Set Verified Account Codes Description (For a description of Verified Account Codes, see “Verified Account Codes” on page 5-8.) You can enter up to 500 Verified Account codes. The System will store them in memory as valid codes. Once the codes are entered here, a Toll Restriction Service (TRS) Class of Service (COS) can be used with each code. You can then enter your code on someone else’s phone to bypass the TRS restrictions on that phone. (The TRS assigned to the Verified Account code will override the phone’s TRS.) Operation To set the Verified Account code: 13. To set additional text Messages, press the volume up or down key or press the HOLD key to move to the desired Send Text Message. Desired text message displays 14. Repeat steps 9-13 until all Text Message Replies are entered. 15. Press the AUTO key to exit the entry mode. Enter Msg # displays 16. To return to the top menu level (81), press the PROG key. OR... To exit the User Maintenance mode, press the ON/OFF key. 81- User MAINT displays OR... ON/OFF LED goes off Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on page 4-3.) 81- User MAINT displays 2. At the 81 level, enter 04. 3. Press the HOLD key. 8104- Verified ACCD displays Action Result
Section 700 - Operation Chapter 4. User Maintenance 576-50-700 DBS 576 (USA) issued September 2001 4-39 Hardware Requirements •N/A Related Programming •N/A Considerations •N/A 4. Press the HOLD key. Table Number displays 5. Enter the Verified Account table number (001-500). 6. Press the HOLD key. XXX- Verified ACCD displays (where XXX = account code table number) 7. Press the HOLD key. 0001 : AAAAAAAAAAA XXX:Account Cod displays (where AAAAAAAAAAA = current account code and XXX = account code table number) 8. Enter up to ten-digit Verified Account Code. (All Verified Account Codes must be unique. If there is a matching entry entered, the System will not accept the entry and will double beep.) Note: To clear an entry or existing data, press the FLASH key. 9. Press the HOLD key. 0002 :X XXX:TRS Class displays (where X = TRS Class) 10. Enter the TRS Class to be associated with the Verified Account Code entry. 11. Press the HOLD key to store the entry. 0001 :YYY displays (where YYY = the next account code table number) 12. To add additional Verified Account numbers, press the volume up or down key or press the HOLD key to move to the desired Verified Account table number. Desired Verified Account table number displays 13. Repeat steps 8-12 until all Verified Account numbers are entered. 14. Press the AUTO key to exit the entry mode Table Number 15. To return to the top menu level (81), press the PROG key. OR... To exit the User Maintenance mode, press the ON/OFF key. 81- User MAINT displays OR... ON/OFF LED goes off Action Result
4-40 DBS 576 (USA) issued September 2001 576-50-700 Chapter 4. User Maintenance Section 700 - Operation Set Walking TRS Codes Description You can assign Walking Toll Restriction Service (TRS) Codes for each extension. Operation To set Walking TRS Codes using either a large-display or small-display phone: Hardware Requirements •N/A Related Programming •N/A Considerations •N/AAction Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on page 4-3.) 81- User MAINT displays 2. At the 81 level, enter 08. 3. Press the HOLD key. 8108- Walking TRS Cod displays 4. Press the HOLD key. Walking ID-Ext displays 5. Dial the extension number. 6. Press the HOLD key. Walking ID XXX displays 7. Enter the 4-digit Walking TRS Code. 8. Press the HOLD key to store the entry. Next extension number displays 9. To set additional extension Walking TRS Codes, press the volume up and down key or press the HOLD key to move to the desired Extension. 10. Repeat steps 8-10 until all extension are entered. 11. Press the AUTO key to exit the entry mode. 12. To return to the top menu level (81), press the PROG key. OR... To exit the User Maintenance mode, press the ON/OFF key. 81- User MAINT displays OR... ON/OFF LED goes off
576-50-700 DBS 576 (USA) issued September 2001 5-1 Chapter 5. Key Telephone Features This chapter describes Key telephone features. Key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes. This chapter covers the following topics: Topic Page Key Telephone5-4 Absence Message5-4 Account Codes5-6 Non-Verified Account Codes 5-7 Verified Account Codes 5-8 Attendant Group Calls5-10 Auto Repeat Dial5-10 Background Music5-11 Busy Override5-12 Callback Request5-13 Call Forwarding5-15 Call Forwarding-All Calls 5-15 Call Forwarding - Busy 5-16 Call Forwarding - No Answer 5-17 Call Forwarding-All Calls and Do-Not-Disturb 5-18 Call Hold5-19 System Hold 5-19 Floating Hold 5-20 Exclusive Hold 5-21 Broker’s Hold 5-22 Call Park 5-22 Call Pickup5-24 Extension Group Pickup 5-25 Extension Direct Pickup 5-26 Trunk Group Pickup 5-27 Trunk Direct Pickup 5-27 Call Transfer5-28 Supervised Transfer 5-28 Unsupervised Transfer 5-29 Camping a Call Onto a Busy Extension 5-30 Caller ID Call Log5-31 Camp-on (Call Waiting)5-32 Conference Calls5-35 Directory Numbers5-36
5-2 DBS 576 (USA) issued September 2001 576-50-700 Chapter 5. Key Telephone Features Section 700 - Operation Display Information5-40 Caller ID Display Information 5-40 Large-Display Phone 5-41 Small-Display Phone 5-42 Changing the Display Contrast 5-42 Do-Not-Disturb5-43 DP to DTMF Signal Conversion5-44 DSS/72 Console5-45 EM/24 Console5-45 Flash5-46 Flexible Function Keys5-46 Handsfree Answerback5-53 Handsfree Operation5-54 Headset Operation5-54 Hot Dial Pad5-55 Hot Line5-56 Intercom Calling5-56 Last Number Redial5-57 Line Appearances5-58 DSS/BLF Appearances 5-58 Direct Line Appearances 5-60 Multi-CO (MCO) Appearances 5-60 Message Key5-62 Message Waiting/Callback5-62 Mute Function5-64 Offhook Monitor5-65 Offhook Signaling5-65 Offhook Voice Announce5-66 One-Touch Keys5-69 Onhook Dialing5-71 Paging5-71 Meet-Me Answer 5-72 Reset Call5-73 Ringing Line Preference5-73 Room Monitoring5-74 Silent Monitor5-76 Speed Dialing5-78 Personal Speed Dial 5-78 Topic Page
Section 700 - Operation Chapter 5. Key Telephone Features 576-50-700 DBS 576 (USA) issued September 2001 5-3 System Speed Dial 5-80 Speed Dial Linking 5-82 Speed Dial Name Assignments 5-84 Station Lockout5-88 Timed Reminder Call5-91 Trunk Access5-92 CO Line Key Trunk Access 5-92 Direct Trunk Access 5-93 MCO Line Preference 5-94 MCO Trunk Access 5-94 Trunk Queuing5-95 Universal Night Answer to Page5-96 MCO Trunk Access5-97 Voice Recognition5-99 Vo l u m e C o n t r o l5-99 Walking TRS Class of Service5-100 Zip Mode5-101 Topic Page
5-4 DBS 576 (USA) issued September 2001 576-50-700 Chapter 5. Key Telephone Features Section 700 - Operation Key Telephone As an example of a key telephone, Figure 1 illustrates the Panasonic model VB-44225. This model provides a large display that includes one-touch access to speed dial numbers, telephone features, and Help screens. Figure 5-1. VB-44225 Large-Display Key Telephone Absence Message Description Extension users can leave text messages on their phones when they are away. When the unattended extension is dialed, the text message displays on the caller’s phone. Any one of the following messages can be selected. Messages 5 to 9 have no default message text. All the messages can be changed through system programming. Beginning with Version 3.6, an LED lamp on the Absence Message key will light red when this feature is active.
Section 700 - Operation Chapter 5. Key Telephone Features 576-50-700 DBS 576 (USA) issued September 2001 5-5 Table 5-1. Absence Messages Optionally, a return time can be input. Example Return Times for Absence Messages include: Operation To set an Absence MessageMessage No. Message Text Message No. Message Text 0 In Meeting 5 Absence_No_5 1 At Lunch 6 Absence_No_6 2 Out of Office 7 Absence_No_7 3 Vacation 8 Absence_No_8 4 Another Office 9 Absence_No_9 Input Display No input Return 9 Return 9:00 11 Return 11:00 615 Return 6:15 1035 Return 10:35 Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Absence Message code (default = 729). Enter Msg Code # displays 3. Enter the Absence Message number. (See Table 1 above.)Enter XXXX Hold In Meeting displays 4. If desired, enter the 4-digit returning time. Absence message displays 5. Press HOLD key.ABS MSG Accepted displays; LED lamp lights red on Absence Message key 6. Replace the handset or press the ON/OFF key.
5-6 DBS 576 (USA) issued September 2001 576-50-700 Chapter 5. Key Telephone Features Section 700 - Operation To cancel an Absence Message Related Programming • FF1 (System): Extension Class of Service Setting • FF3 (Extension): Extension Class of Service Assignment • FF8 (Maintenance): Absence Messages Considerations • Calling parties without a display get a ring back tone, rather than the Absence Message. • If a message code number that has not been programmed is selected, “Absence No.n,” appears on the display (n = message number). • Regardless of setting an Absence Message on a DID/DIL extension, DID/DIL calls are routed according to the trunk ringing setting. • An absence message may also be cancelled by dialing 7**. This cancels Do Not Disturb and Call Forwarding-All Calls as well. Account Codes Description You can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is printed for each account on the System Message Detail Recording (SMDR) record. In addition verified account codes may be used to change the TRS level to allow calls to numbers otherwise restricted. Account codes may be either forced or unforced (voluntary) and either verified or unverified. This feature works with Station Message Detail Recording (SMDR). During a phone call, a station user can silently enter an accounting or client billing code. The entered Code will display on the phone’s LCD as it’s dialed, so the user can tell it’s being registered. Then later, the SMDR reports will show the Code dialed for each call, and even sort the report by these Codes. There are two different types of account codes: Non-Verified and Verified Account Codes. Prior to Version 3.6, the maximum amount of account code numbers for both types could range from 1-10 digits. Beginning with Version 3.6, a second mode has been added that allows the user to set the maximum amount of account code numbers from 1-4 digits. An account code error will occur when more than the maximum number of digits are entered.Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Absence Message code (default = 729). Enter Msg Code # displays 3. Press HOLD key.ABS MSG Cleared displays 4. Replace the handset or press the ON/OFF key.