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Nitsuko Digital System Feature And Terminal Programming Manual
Nitsuko Digital System Feature And Terminal Programming Manual
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➣QE- Line Gain Table, Gain Set the gain for trunks. [+6 dB gain, +3 dB gain, 0 dB, -3 dB loss, -6 dB loss, -9 dB loss, -12 dB loss] ➣QE- Manual Sidetone You can adjust the sidetone manually for each trunk. This lets you fine tune each trunk’s sidetone level, if necessary. [ Y=enable, N=disable] ➣QT- System Timers, Loop Disconnect Time Available in Software Levels: BaseAUX > Y5.0 > Y2.0 Set the disconnect interval for trunks. [0-99] Related Features Account Code Capability Users can dial Account Codes while placing calls. The system may require Account Code Entry. Attendant Positions The attendant has the same flexibility for placing and answering calls as does a non-attendant keyset. Automatic Handsfree If the system has Automatic Handsfree, an extension user can place a call by just pressing a line key be- fore dialing. Automatic Route Selection ARS may restrict the numbers a user may dial. Call Forwarding An extension user can forward calls off-premise only over lines to which the user normally has access and call-out. Dialing Number Preview Dialing Number Preview lets a user dial, review and correct a number before the system dials it out. Direct Inward Line (DIL) Extension users can place calls on DIL trunks. Direct Inward System Access (DISA) If a DISA caller places an outgoing call over a Dial Pulse trunk, the system outdials both DTMF and Dial Pulse digits. Some COs may not be compatible with this type of signaling. Direct Station Selection, DSS Console DSS Consoles can have line keys for placing calls. Direct Trunk Access Direct Trunk Access lets an extension user place a call by dialing the trunk number. Equal Access Compatibility Users access trunks for Equal Access calls in the normal way. All trunk programming applies to Equal Access calls. Intrusion (Barge-In) An extension user cannot Intrude on a busy trunk. Last Number Redial / Save / Speed Dial These features give extension users convenient options to dialing manually. Line (Trunk) Queuing A user can queue for an available trunk if all trunks are busy. Line (Trunk) Rotaries (Hybrid Only) The system administrator can group trunks into rotaries for placing outside calls. Non-Blocking Architecture The system has 56 dialing buffers. An extension uses a dialing buffer when dialing digits for Intercom or trunk calls. This means that a total of 56 extensions can dial digits simultaneously. Split Extension users can Split on any trunk they can use for placing calls. Toll Restriction Toll Restriction may restrict the numbers a user may dial. Features: Introduction - Direct Trunk Access CENTRAL OFFICE CALLS, PLACING 70 FEATURESN1870SWG04 Issue 1-0
Feature Operation To place an outside call using a line key: 1. Lift handset. 2. Press line key Listen for: Dial tone 3. Dial number. Listen for: Digits dialing out To place a call using dial-up codes: 1. Lift handset. 2. Press ICM. Listen for: Dial Tone 3. Dial code. You can dial: A trunk extension number (See Direct Trunk Access) A trunk access code (e.g., 801) Trunk group access code - 9 or 90-98 (See Line Rotaries) Features: Introduction - Direct Trunk Access CENTRAL OFFICE CALLS, PLACING N1870SWG04 Issue 1-0FEATURES 71
CENTREX COMPATIBLE FEATURE KEYS Description Centrex Feature Keys are programmable keys customized with Centrex/PBX functions. If the system is in- stalled behind a Centrex/PBX, these keys give extension users one-touch access to complex Centrex/PBX func- tions. A Centrex feature key can contain any combination of: •Digits 0-9, * or # •Delay (D) •Flash (F) •Pause (P) The Centrex code can be up to 10 entries long. The system allows a total of 41 Centrex Feature Keys. Only sys- tems with AUX Modules can have Centrex Feature Keys. Conditions The system ignores the Flash option if F is the first key entry and the user is not on an established trunk call. Default Configuration No Centrex feature keys programmed. Programming Required Programming ➣FC4- Reset All Keyset Feature Keys Before programming Centrex Feature Keys for the first time, reset the system memory used for Centrex feature keys. ➣KS- Programming Keys for Keysets Assign keys as Centrex keys. For Centrex keys, the system requests a trunk number before you enter the Centrex code. [F + line # + definition (0-9, *, #, P=pause, ,D=delay, F=flash] Other Programming ➣QT- System Timers, Flash Response Time Set the flash (open circuit) interval. [1-25] ➣QT- System Timers, Dialtone Detection Counter Set how long the system waits for dialtone. The system waits three times this interval to detect second dialtone. [1-6] ➣QT- System Timers, Centrex-Type Feature Key Delay Set the Centrex delay interval. This is the interval that corresponds to a D entry when programming Cen- trex keys. [5-99] ➣QX- Suppress ’#’ When Speed Dialing Allow or prevent the system from outdialing a # if stored with a Centrex feature key. [Y=prevents #, N=allows #] Related Features Flash Available in Software Levels: BaseAUX > 02.00 >02.10 The flash, delay, and pause features are able to be stored in Centrex Keys and in Speed Dial numbers. PBX/Centrex Compatibility The system administrator must program trunks for operation behind a Centrex/PBX. Features: Introduction - Direct Trunk Access CENTREX COMPATIBLE FEATURE KEYS 72 FEATURESN1870SWG04 Issue 1-0
Station Message Detail Recording If applicable, the SMDR report will list the codes D (delay), F (Flash) and P (pause) in the ’Number Di- aled’ field. Feature Operation To use a Centrex feature key: 1. (Optional) Lift handset. If you are already on a call, skip this step. 2. Press Centrex feature key. The stored function automatically executes. If the function contains a trunk code and you are al- ready on a trunk, the system strips out the trunk code. Features: Introduction - Direct Trunk Access CENTREX COMPATIBLE FEATURE KEYS N1870SWG04 Issue 1-0FEATURES 73
CLASS OF SERVICE Description Class of Service (COS) sets various features and dialing options for extensions (and certain types of trunks). An extension can have only one COS; however, any number of extensions may share the same COS. Class of Serv- ice lets the system administrator tailor the dialing options for each user. The system organizes Class of Service options into bytes. There are four COS bytes: 0, 1, 2, and 3. Each byte has eight individual options called bits (0-7). To change a COS option, you change the bit of a specific byte. This manual abbreviates the COS nomenclature. For example, byte 0 bit 7 is BY0:7. The system supports 28 Classes of Service. Extensions normally use Classes of Service 01-27. The system per- manently assigns attendants Class of Service 30, which cannot be changed. However, COS 30 follows the pro- gramming for COS 00. The system administrator can change the options for COS 30 by changing COS 00. The chart below correlates each Class of Service option to the feature it affects. It also shows the default setting for COS 01, which is the standard COS for all extensions. Refer to the individual feature description for more information. COS 30 (for attendants) has the same default as COS 1, except: •COS 30 allows Break In (BY0:4) •COS 30 allows Direct Trunk Access (BY2:0) COS 1 FeatureCOS Option Byte/Bit Default Automatic Call Distribution ACD Supervisor Keyset 1BY2:6 0-No Call Forwarding Inhibit Call Forwarding BY0:6 0-No Allow Off-Premise Call Forwarding 1BY0:3 0-No Allow Remote Call Forwarding BY3:4 0-No Call Waiting Inhibit Camp-On BY0:5 0-No Callback Allow Callback Priority 1BY1:7 0-No Direct Trunk Access Direct Trunk Access/Trunk Camp-On BY2:0 0-No Distinctive Ringing Single Ring OPX 1BY2:7 0-No Flash Inhibit Flash for Single Line Sets 1BY2:6 0-No Intrusion Allow Break-In (Intrusion) BY0:4 0-No OPA Inhibit OPA Transfers to Extension BY0:1 0-No Paging Inhibit Access to Page Zone 3 BY2:4 0-No Inhibit Access to Page Zone 2 BY2:3 0-No Inhibit Access to Page Zone 1 BY2:2 0-No Inhibit Access to All Call Paging BY2:1 0-No Privacy Allow Privacy 1BY1:6 0-No Silent Monitor Allow Silent Monitor BY2:5 0-No Speed Dial Inhibit System Speed Dial BY0:7 0-No Toll Restriction Allow Only Intercom Calls at Night BY0:2 0-No Allow Only Local Calls at Night BY1:4 0-No Allow Only Local Calls (Day or Night) BY1:3 0-No Features: Introduction - Direct Trunk Access CLASS OF SERVICE 74 FEATURESN1870SWG04 Issue 1-0
Extension Toll Restriction Level BY1:1 0 Transfer Allow Extended Ring 1BY1:5 0-No Voice Mail Personal Answering Machine EmulationOnly CO Calls Forward to Voice Mail BY3:6 0-No 1 These features are not available to attendants. Conditions None Default Configuration •All extensions have COS 01. •All trunks have COS 00. •The attendant has COS 30. •See chart above for details. •Data Ports with permanent Receive/Transmit Connection have COS 29. Refer to the Data Products Man- ual. Programming Required Programming ➣C- Class of Service Set the Class of Service options. ➣E- Extensions, E3- Extension Class of Service / E- Trunks, E3- Trunk Class of Service Assign a Class of Service to trunks (where applicable) and extensions. [00-27, 30 for operators] Other Programming None Related Features Direct Inward System Access (DISA) Since DISA trunk callers can use many extension features, this trunk should have a COS. Equal Access Compatibility Equal Access calls follow all Class of Service dialing restrictions. Intrusion (Barge-In) An extension’s COS sets its Intrusion options. Loop Keys / Prime Line Selection If an extension’s COS has CP- Allow Only Intercom Calls at Night (BY0:2=1), the extension cannot use loop keys or Prime Line Selection at night. Time and Date Setting Only extensions with COS 00 can set the Time and Date. Feature Operation Refer to the features referenced above. Features: Introduction - Direct Trunk Access CLASS OF SERVICE N1870SWG04 Issue 1-0FEATURES 75
CONFERENCE Description Conference lets an extension user add an additional party to their conversation. With Conference, a user may join in a three-way telephone meeting without leaving the office. The added call may be an Intercom or outside call. In addition to Conference, the following features also allow three-party calls: •Intrusion •Meet-Me-Conference •Privacy Release Groups •Tandem Calls Conditions (A.) Conferencing trunk calls requires either loop start trunks with disconnect supervision. (B.) The system supports eight simultaneous three-party Conferences. Default Configuration Conference allowed at all extensions. Programming Required Programming None Other Programming ➣E- Extensions, ED- Trunk Control, Access Control When Conferencing with a trunk, only the extension initiating the Conference needs access to the trunk. [Y=allow, N=deny] Related Features Intrusion (Barge-In) An extension’s COS sets its Intrusion options. Meet-Me Conference Conference lets an extension user add an additional party to their conversation. Conference has an initia- tor (controller): Meet-Me Conference does not. Music On Hold While an extension users sets up a Conference, MOH plays to their initial caller. Privacy Release Groups A Privacy Release Group member cannot join a Conference call. Tandem Calls (Tandem Trunking) Tandem Calls lets a user Conference with two trunk calls and then leave the Conference. The two trunk calls remain connected. Features: Introduction - Direct Trunk Access CONFERENCE 76 FEATURESN1870SWG04 Issue 1-0
Feature Operation To set up a Conference at a keyset: 1. Place or answer first call. Listen for: Conversation with caller 2. Press CONF. Listen for: Dial tone If you were on an outside call, a line key flashes also. If all Conference circuits are busy, you hear fast busy tone. 3. Place or answer second call. Listen for: Conversation with caller 4. Press CONF. Listen for: Conversation with both parties If the Conference includes at least one Intercom caller, the other parties remain connected if you hang up. To set up a Conference at an ESL set: 1. Place or answer first call. Listen for: Conversation with caller 2. Press HLD. Listen for: Dial tone 3. Place or answer second call. Listen for: Conversation with caller 4. Press HLD, *, #. Listen for: Conversation with both parties If the Conference includes at least one Intercom caller, the other parties remain connected if you hang up. Features: Introduction - Direct Trunk Access CONFERENCE N1870SWG04 Issue 1-0FEATURES 77
DATA Description The system provides internal and external RS-232-C data communications. Using the optional Data Products (listed below), the system can link (network) computers, printers, terminals and other RS-232-C devices. The Data Products have unique installation and programming requirements. Refer to the Data Products Manual (P/N N1850DMG01) for the specifics. Data ProductsPart Number Data Module 88400 Companion module for keyset that lets user connect an RS-232-C data device Mini Data Unit 89408 Small desk-top version of the Data Rack that accepts two Dataport PCBs, two Modem Pooling PCBs or one of each. Requires AUX Module. Mini Data Unit Power Supply 89409 Separate power supply for Mini Data Unit Dataport PCB 89460 Plugs into the Mini Data Unit and connects up to two RS-232-C data devices Modem Pooling PCB 89465 Plugs into the Mini Data Unit and allows system users to place data calls outside of the system. Each PCB contains two 103/212A modems. DCE/DCE Adaptor 89079 Adaptor required when connecting a modem type (DCE) device to a Data Module or Dataport PCB. Conditions None Default Configuration Data communications is always available if the additional data equipment is installed and programmed. Programming Required Programming Refer to the Data Products Manual (P/N N1850DMG01). Other Programming Refer to the Data Products Manual (P/N N1850DMG01). Related Features Refer to the Data Products Manual (P/N N1850DMG01). Feature Operation Refer to the Data Products Manual (P/N N1850DMG01) and the Data Products Feature Handbook (P/N N1850DFH01). Features: Introduction - Direct Trunk Access DATA 78 FEATURESN1870SWG04 Issue 1-0
Sample Data Installation 01870L21 DS01 CEU ComputerMini Data Unit Printer Computer-to-Computer Data Path Computer-to-Printer Data PathComputer RS-232-C Cable 2-pair Station Cable 2-pair Station Cable RS-232-C Cable RS-232-C Cable Data Module DS01 Telephone2-pair Station Cable Data Module DS01 Telephone2-pair Station Cable Features: Introduction - Direct Trunk Access DATA N1870SWG04 Issue 1-0FEATURES 79