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Nitsuko Digital System Feature And Terminal Programming Manual
Nitsuko Digital System Feature And Terminal Programming Manual
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Feature Reference
System Reports, Diagnostics and Maintenance Utilities
Traffic Management Reporting
Instructions
To enter data on the PRF:
1. No entry required.
To enter data at the programming terminal:
1. Type H. You see: H-CMD>
2. Type E. You see: FIRST EXT [FOR ALL]?
3.
-Press RETURN to have the report include all extensions and trunks
OR
-Enter the first extension/trunk you want to display and press RETURN. You see: LAST EXT?
-Enter the last extension/trunk you want to display and press...](http://img.usermanuals.tech/thumb/5728/84392/w64_nitsuko-ds-programming-and-features_d-439.png "Page 440
Feature Reference
System Reports, Diagnostics and Maintenance Utilities
Traffic Management Reporting
Instructions
To enter data on the PRF:
1. No entry required.
To enter data at the programming terminal:
1. Type H. You see: H-CMD>
2. Type E. You see: FIRST EXT [FOR ALL]?
3.
-Press RETURN to have the report include all extensions and trunks
OR
-Enter the first extension/trunk you want to display and press RETURN. You see: LAST EXT?
-Enter the last extension/trunk you want to display and press...")
HF- TRAFFIC MANAGEMENT SUMMARY (WITH DATA CLEARED) Description This option is the same as HE, except that it clears (erases) the TMS records after the report displays. Use this option after initial system installation. This ensures the accuracy of future HE or HF reports. Be sure to set the system time before collecting TMS records (refer to the Time and Date setting feature). Conditions None Default Value None Feature Reference System Reports, Diagnostics and Maintenance Utilities Traffic Management Reporting Instructions To enter data on the PRF: 1. No entry required. To enter data at the programming terminal: 1. Type H. You see: H-CMD> 2. Type F. You see: FIRST EXT [ FOR ALL]? 3. -Press RETURN to have the report include all extensions and trunks OR -Enter the first extension/trunk you want to display and press RETURN. You see: LAST EXT? -Enter the last extension/trunk you want to display and press RETURN. 4. When you see: LINES/PAGE [=60]? -Press RETURN to have each page of the report be 60 lines long. OR -Enter the number of lines per page and press RETURN. In either case, the TMS report displays. H- SYSTEM STATUS REPORTS HF- TRAFFIC MANAGEMENT SUMMARY (WITH DATA CLEARED) 424 PROGRAMMING N1870SWG04 Issue 1-0
HG- DISPLAY KEY HISTORY Description Use this option to display the key history code (call state) definitions. The key history shows you the sequence of events at each extension and trunk. You can activate key history by pressing SHIFT 1 on the programming terminal. 1 The following chart shows a sample of the key history definitions. Refer to the Call States chart un- der HD- System Status for an explanation of the definitions. STATE NUMBER? - 00 IDLE STATE NUMBER? - 01 DEAD STATE NUMBER? - 02 TALK STATE NUMBER? - 03 OUT SERV STATE NUMBER? - 04 RINGING STATE NUMBER? - 05 KEY HOLD STATE NUMBER? - 06 NITE RING STATE NUMBER? - 07 ALRM DISP STATE NUMBER? - 08 IN CONF STATE NUMBER? - 09 REORDER STATE NUMBER? - 10 OTHER CH2 Conditions None Default Value None Feature Reference System Reports, Diagnostics and Maintenance Utilities H- SYSTEM STATUS REPORTS HG- DISPLAY KEY HISTORY N1870SWG04 Issue 1-0 PROGRAMMING 425 1To display history for selected extensions and trunks, use the OS- Selective History option.
Instructions To enter data on the PRF: No entry required. To enter data at the programming terminal: 1. Type H. You see: H-CMD> 2. Type G. You see: STATE NUMBER 3. Enter the hexadecimal number of the state you want to display (00-A2) and press ENTER. You see the call state description followed by: STATE NUMBER 4. -Enter another state. OR -Press ESC to return to the Main Menu. H- SYSTEM STATUS REPORTS HG- DISPLAY KEY HISTORY 426 PROGRAMMING N1870SWG04 Issue 1-0
HH- PORT/EXTENSION CHECKER Description Use this option to check for port/extension or port/trunk number conflicts. Conflicts can occur if you incor- rectly assign the E1, EZ or X options. Port/Extension Checker lets you see if you have inadvertently assigned the same port number to more than one extension or trunk. Use this report after using the E1, EZ or X options to change port assignments. There are two parts to the report. The first part is in port number order. The second part is in extension number order. The following chart shows a sample HH display: EXTENSION/PORT CHECKER 02-302,303 PORT/EXTENSION CHECKER 303- 02, 03 The first part of the report shows port 02 assigned to extensions 302 and 303. The second part of the report shows extension 303 assigned to both ports 02 and 03. If your system had no conflicts, you would see: PORT/EXTENSION CHECKER NO ERRORS DETECTED If required, use QN- Restore Standard Port Assignments to return all extensions and trunks to their default port assignments. Note: To list all port assignments, use the HA and HB options. Conditions None Default Value Each extension or trunk is offset from its port by 300 (e.g., extension 320 is at port 20). Feature Reference System Reports, Diagnostics and Maintenance Utilities Instructions To enter data on the PRF: 1. No entry required. To enter data at the programming terminal: 1. Type H. You see: H-CMD 2. Type H. You see: EXTENSION/PORT CHECKER The report shows no errors or lists the conflicts. H- SYSTEM STATUS REPORTS HH- PORT/EXTENSION CHECKER N1870SWG04 Issue 1-0 PROGRAMMING 427
- For Your Notes - H- SYSTEM STATUS REPORTS HH- PORT/EXTENSION CHECKER 428 PROGRAMMING N1870SWG04 Issue 1-0
I- SYSTEM UTILITIESIP- PORT RELEASE Description Use this option to release an extension or trunk that is active on a call. Releasing an extension or trunk termi- nates the active call. You may have to do this, for example, if a trunk locks up. You can only use IP if the exten- sion or trunk is active on a call. Conditions None Default Value None Feature Reference System Reports, Diagnostics and Maintenance Utilities Instructions To enter data on the PRF: No entry required. To enter data at the programming terminal: 1. Type I. You see: I-CMD> 2. Type P. You see: RELEASE UTILITY, EXT # - 3. Enter the number of the extension/trunk you want to release and press RETURN. You see: DONE, EXT # - If you see, NO CHANGE, TRY AGAIN, the extension/trunk you tried to release was not active. 4. -Go back to step 3 and enter another extension/trunk number to release. OR -Press ESC to return to the Main Menu. I- SYSTEM UTILITIES IP- PORT RELEASE N1870SWG04 Issue 1-0 PROGRAMMING 429
IR- RESET LINE/TRUNK CARD, RESET EXPANSION KSU Description Use this option to reset the expansion CEU. This may be desirable for maintenance purposes, or after adding an expansion CEU. Resetting the expansion CEU drops all calls in progress in the expansion CEU. Conditions None Default Value None Feature Reference System Reports, Diagnostics and Maintenance Utilities Instructions To enter data on the PRF: No entry required. To enter data at the programming terminal: 1. Type I. You see: I-CMD> 2. -Ty p e R . -You see: CABINET [1,2] 3. -Type Y to reset the expansion CEU. OR 4. -Type N to return to step 2 without resetting. 5. -Go back to step 2. OR -Press ESC to return to the Main Menu. I- SYSTEM UTILITIES IR- RESET LINE/TRUNK CARD, RESET EXPANSION KSU 430 PROGRAMMING N1870SWG04 Issue 1-0
IS- SIDE TONE TEST Description Use this option to adjust the side tone level for each trunk. When you initiate IS, the system: •Seizes the trunk you specify for testing •Outputs the side tone test digit onto the trunk •Listens for the side tone level •Automatically adjusts the side tone gain for optimum level The system automatically does a side tone test on each trunk after power up. Use the IS option if the trunk char- acteristics change after the initial installation. The system does not perform a side tone test on OPX trunks. The system will try and make the side tone test five times on a faulty trunk. If the test fails the fifth time, the system marks it as dead. If you correct the problem, the system starts the side tone tests again. Conditions (A.) Use QR- Side Tone Test Digit to set the digit the system uses for side tone test. (B.) If you use IS- Side Tone Test to adjust side tone for a trunk, the system overrides the QE- Manual Side- tone entry. Default Value None Feature Reference System Reports, Diagnostics and Maintenance Utilities Instructions To enter data on the PRF: No entry required. To enter data at the programming terminal: 1. Type I. You see: I-CMD> 2. Type S. You see LINE # - 3. Enter the number of the line/trunk circuit you want to test and press ENTER. You see: DONE 4. -Go back to step 3. OR -Press ESC to return to the Main Menu. I- SYSTEM UTILITIES IS- SIDE TONE TEST N1870SWG04 Issue 1-0 PROGRAMMING 431
- For Your Notes - I- SYSTEM UTILITIES IS- SIDE TONE TEST 432 PROGRAMMING N1870SWG04 Issue 1-0
J- COMMUNICATIONS PORT PARAMETERSPORT SPEED Description Use this option to change the speed (baud rate) of the main CEU AUX Module serial port. This port can con- nect directly to a standard DTE RS-232-C terminal. Refer to the system hardware manual for more information. Your entry should be compatible with the connected terminal or modem. Conditions The attendant can change the AUX Module serial port baud rates from the telephone. Refer to page 283. Default Value The main CEU AUX Module serial port is set at 1200 baud. Feature Reference Automatic Fault Reporting/Remote Maintenance Instructions To enter data on the PRF: No entry required. To enter data at the programming terminal: 1. Type J. 2. Enter the number for the desired local (terminal) port baud rate. The choices are: 0 300 baud 1 1200 baud 2 2400 baud 3 4800 baud 4 9600 baud 5 19.2K baud You return to the Main Menu. J- COMMUNICATIONS PORT PARAMETERS PORT SPEED N1870SWG04 Issue 1-0 PROGRAMMING 433