Nitsuko Digital System Feature And Terminal Programming Manual

							5. Dial the trunk code (e.g., 01) or press line key.
From a hybrid system, you can optionally enter a trunk group code (9, 90-98).
6. Dial the telephone number.
To enter a Pause, press HOLD.
To enter a Flash, press MSG (Base  
>02.00/AUX Module >02.10).
To enter a Delay, press DIAL (Base  
> 02.00/AUX Module >02.10).
7. Hang up.
To store an Intercom Feature (at your keyset):
1. Press DIAL.
Listen for: Dial tone
If you are programming a One-Touch Speed Dial key, skip this step.
2. Press PGM#.
Listen for: Dial tone stops
3.
-Dial the Speed Dial bin number (50-59, 20-29, 700-799).
OR
-Press the Personal Speed Dial bin key (1-16).
Your first bin key is 50; your last is bin 29.
OR
-Press One-Touch Speed Dial key.
To program a One-Touch Speed Dial key, see User-Programmable features.
4. For display keysets only:
-Dial 9 to begin storing a name.
Refer to Storing a Speed Dial Name below.  Go to step 6 below when you are done.
OR
-Dial 6 to go to the next step without storing a name.
5. Press ICM.
6. Enter Intercom code.
The code you enter can be any combination of digits 0-9, # and *.
7. Hang up.
To call a Personal Speed Dial number (using a bin key or code):
1. Lift handset.
You can preselect a trunk by pressing a line key.  If you preselect, you must press ICM instead of
DIAL before dialing a bin number.
2. Press DIAL.
Listen for: Dial tone
If you have an ASI/OPX/ESL set, skip this step.
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							3. Dial Personal Speed Dial bin number (20-29, 50-59) or press bin key.
Listen for: Stored number dialing out
If Speed Dial number contains a Pause, you may have to press * to continue dialing.
If you have an ASI/OPX/ESL set, you can only dial the bin code (20-29, 50-59).
If you hear busy tone, press an idle line key.  Your call dials out automatically.
1
To call a Personal Speed Dial number (using a One-Touch Speed Dial key):
1. Lift handset.
You can preselect a trunk by pressing a line key.
2. Press One-Touch Speed Dial key.
Listen for: Stored number dialing out
If Speed Dial number contains a Pause, you may have to press * to continue dialing.
If you hear busy tone, press an idle line key.  Your call dials out automatically. 
1
Programming Speed Dial Names (Display Keyset Only)
To program a Speed Dial name (when your display requests it):
1.
-Dial 9 to begin the name storing procedure.
If you dial 9, the display shows the current name (if any).
OR
-Dial 6 to continue Speed Dial programming with storing a name.
If you don’t store a name, the previous name remains assigned (if any).
2. Dial the first letter of the desired name.
For example, if the name begins with T, dial 8.
To enter a blank (space), a Q or a Z, dial 0.  To erase a name, dial *.
3. Dial the digit (1,2 or 3) that identifies the desired letter.
For example, if you dialed 8 in the previous step to select T, dial 1 now.
Press VOL DN to backspace (erase) over a character, then enter the correct letters.
4. Repeat steps 2 and 3 until you have entered the name.
5. Press PGM# (or press bin key).
You can now continue with your Speed Dial programming.
User-Programmable Feature
You can also use the following procedure to store Personal Speed Dial numbers at your keyset. This is the only
way you can store numbers on One-Touch Speed Dial keys.
PGM# + SD + Speed key (or bin number + PGM#) + PGM# + line key (or line code + PGM#) or ICM + num-
ber (32 digits max.) + SAVE.
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1To do this, you must have

Line/loop keys programmed (see KS-Programming Keys for Keysets)

Key access to outbound trunks (see E8-Key Access to Outbound Lines)

(Optional) Access to Trunk Groups (see E8-Access to Groups 90-95) 
						

							Chaining Speed Dial Numbers (Keysets Only)
To chain Speed Dial numbers:
1. Place first call using Speed Dial.
Wait for number to dial out.
2. Press Dial.
3. Press Speed Dial bin key of second number.
You can chain an many bins as you want.
Do not dial a bin number.
OR
1. Place first call using Speed Dial.
Wait for number to dial out.
2. Press One-Touch Speed Dial key of second number.
OR
1. Place first  call using Speed Dial.
Wait for number to dial out.
2. Press ICM.
3. Dial Speed Dial bin number (50-59-20-29).
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							SPLIT
Description
With Split, an extension user can split (alternate) between a current call and a new call.  Split lets the extension
user easily alternate between the calls without joining (Conferencing) the parties together.
Conditions 
None
Default Configuration
Split always allowed.
Programming
Required Programming
None
Other Programming
None
Related Features
Call Waiting (Camp-On) / Off-Hook Signaling
These features let an extension user know when they have a call waiting.
Central Office Calls, Answering / Central Office Calls, Placing
Extension users can Split on any trunk they can use for placing and answering calls.
Feature Operation
Using Split at a Keyset
To Split between a new call and your current call (when both your current call and new call are Intercom
calls):
1. Press HOLD to put current call on Hold.
2. Press ICM to answer waiting call.
Listen for: Conversation with new caller
You can also Split after placing a call.
3. Press ICM to begin Split.
Listen for: Dial tone
4. Press * and dial 7.
You answer the call on Hold.  Your previous call now goes on Hold instead.
Repeat steps 3-5 to continue alternating between the calls.
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							To Split between a new call and your current call (when your current call is an Intercom call and your
new call is an outside call):
1. Press HOLD to put current call on Hold.
2. Press line key to answer waiting call.
Listen for: Conversation with new caller
You can also Split after placing a call.
3. Press ICM.
Listen for: Dial tone
4. Press * and dial 7.
You answer the call on Hold.  Your previous call now goes on Hold instead.
Repeat steps 3 and 4 to continue alternating between the calls.
To Split between a new call and your current call (when your current call is an outside call and your new
call is an Intercom call):
1. Press ICM.
Listen for: Conversation with new caller
2. Press ICM.
Listen for: Dial tone
3. Press *.
Listen for: Dial tone stops
4. Dial 7.
You answer the call on Hold.  Your previous call now goes on Hold instead.
Repeat steps 2-4 to continue alternating between the calls.
To Split between a new call and your current call (when both your current call and new call are outside
calls):
1. Press HOLD.
2. Press Line key for new call.
Repeat steps 1 and 2 to continue alternating between the calls.
Using Split at an ESL Set
To Split between a new call and your current call:
1. Press HLD to put current call on Hold.
Listen for: Dial tone
2. Dial * 2 to answer waiting call.
Listen for: Conversation with new caller
Optionally, you can place a new call rather than answer your waiting call.
3. Press HLD.
Listen for: Dial tone
4. Press *.
Listen for: Dial tone stops
5. Dial 7.
You answer the call on Hold.  Your previous call now goes on Hold instead.  Repeat steps 3-5 to
continue alternating between the calls.
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SPLIT
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							STATION MESSAGE DETAIL RECORDING
Description
Station Message Detail Recording (SMDR) provides a record of the system’s calls.  Typically, the record out-
puts to a customer-provided printer, terminal or SMDR data collection device.  SMDR allows the system admin-
istrator to account for usage at each extension and trunk.  This makes charge-back and traffic management easier.
SMDR requires the installation of a customer-provided ASCII record collection device (e.g., printer).  The de-
vice connects to the main CEU AUX Module serial port.  You can only have SMDR if you have an AUX Mod-
ule.  Refer to the system hardware manual when connecting the SMDR device.
Following is typical SMDR report.
STATION MESSAGE DETAIL RECORDING
11/06/89 09:59:39
 -----+---+----------------------+---------+--------+--------+------+--
  STA |LIN|    NUMBER DIALED     |  ACCT   |  START | ELAPSE | COST |S#
 -----+---+----------------------+---------+--------+--------+------+--
  304 | 01|                   202|         |15:23:52|00:00:01|$00.00|01
  304 | 01|           12036672145|     1212|15:44:12|00:00:08|$00.00|01
  304 | 02|           12035551254|     3112|15:45:38|00:00:12|$00.00|01
  304 | 01|           12032223456|     1123|15:49:29|00:00:05|$00.00|01
  304 | 01|           12038888123|     1212|15:50:32|00:00:17|$00.00|01
  304 | 01|                     -|         |17:10:00|00:00:48|$00.00|01
  304 | 01|                     -|         |17:19:33|00:00:21|$00.00|01
  304 | 02|                     -|         |10:02:24|00:01:36|$00.00|01
  304 | 02|                     -|         |10:57:44|00:00:19|$00.00|01
  304 | 01|                     -|         |10:57:32|00:00:45|$00.00|01
  304 | 01|                     -|         |11:02:01|00:01:00|$00.00|01
  304 | 01|                     -|         |11:03:17|00:00:55|$00.00|01
SMDR Headings
This heading... Shows the ...
Header Date for calls and time report was run
STA Extension charged with the call
LIN Trunk used for the call
NUMBER DIALED Number user dialed (outgoing only)
1
ACCT Account Code (if entered)
START Start time for call
ELAPSE Call duration
S# Call’s Service Number (ARS only)
1 
The number dialed can contain alpha codes, such as Centrex Compatible Feature Key codes D F and P.
Connecting SMDR Record Collection Devices
The following chart shows the format for the SMDR report.  This information is useful when implementing a
custom application using an SMDR record collection device.  If the system prints SMDR all the time (see pro-
gramming below), the report consists of:

Report Start Header line 2, followed by an additional line feed

Call record, followed by an additional line feed
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							SMDR Format
Report Start Header
Char. Field
Line 1 1-32 STATION-MESSAGE-DETAIL-RECORDING
33,34 Carriage return, line feed
Line 2 1-8 Date (mm/dd/yy)
9Space
10-17 Time (hh:mm:ss)
18,19 Carriage return, line feed
Line 3 1,2 Carriage return, line feed
Line 4 1,2 Carriage return, line feed
Call Record Header
Lines 1 and 3 1,2 Blank
3-6 - characters
7 + character
8-10 - characters
11 + character
12-41 - characters
42 + character
43-52 - characters
53 + character
54-61 - characters
62 + character
63-70 - characters
71 + character
72-77 - characters
78 + character
79,80 - characters
Line 2 1,2 Blank
3-6 STA(space)
7 | character
8-10 LIN
11 | character
12-19 Spaces
20-32 NUMBER(space)DIALED
33-41 Spaces
42 | character
43-45 Spaces
46-49 ACCT
50-52 Spaces
53 | character
54,55 Spaces
56-61 START(space)
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							SMDR Format
Report Start Header
Char. Field
62 | character
63-70 (space)ELAPSE(space)
71 | character
72-77 (space)COST(space)
78 | character
79,80 S#
Call Record
1,2 Blank
3-6 Extension number, space
7 | character
8-10 Space, trunk number
11 | character
12-41 Number dialed (right justified, preceded by spaces)
42 | character
43-52 Account Code (right justified, preceded by spaces)
53 | character
54-61 Start time (hh:mm:ss)
62 | character
63-70 Elapsed time of call (hh:mm:ss)
71 | character
72-77 Cost of call ($nn.nn)
78 | character
79,80 Service number (01-10)
Keep the following in mind when connecting the SMDR collection device:
•The system supports XON/XOFF protocol.
•On power-up, the SMDR port prints out a power-up header.  The SMDR port also prints major alarm
information, if one occurs. (Refer to Automatic Fault Reporting.)
•In AUX Module > 02.10, the SMDR report will not include the digits a user dials after the six second in-
terdigit time.  This provides privacy for the codes a caller enters after their initial call.  For example, a
caller could dial an order-by-phone service and enter their credit card number without worrying about the
number printing with the other SMDR records.  This applies to all calls dialed.  In previous software ver-
sions, SMDR could print digits after the six second pause.
•For a credit card call (calls beginning with 0+), there is no six second interdigit time delay.  Any digits
dialed immediately after the telephone number will not be shown on the SMDR report.  This provides pri-
vacy for the credit card hold.  In previous software versions, the SMDR would print the credit card num-
ber as the telephone number instead of the initial number dialed.
•If QZ- SMDR Printout All the Time is Y(es), the system buffers SMDR data when the modem port is
busy.  The system prints out all buffered SMDR data when the local port becomes active
Conditions 
(A.) To allow for servicing, the system buffers (stores) 154 calls.
If the buffer fills, each new call pushes one old call out of the buffer.
(B.) Terminal programming may interfere with the SMDR report.  If you are programming a sub-menu (e.g.,
QE), the system buffers the SMDR report.  The report displays as soon as you return to the main menu.
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							Default Configuration
•SMDR port is 1200 baud, 8 bits, 1 stop bit with no parity.
•The SMDR report prints at 12:00 A.M., and includes incoming, local and toll calls.
Programming
Required Programming
➣P- Print SMDR Report
Print the SMDR report.  The system can clear or retain records from the SMDR buffer after the report
prints. [Y=clear buffer after printing reports, N=run reports without clearing buffer]
➣QZ- SMDR Setup, SMDR Only for Toll Calls
Have the SMDR report include all outside calls, or just toll calls. [Y=just toll calls, N=all outside calls]
➣QZ- SMDR Setup, Inbound SMDR
Have the SMDR report print incoming and outgoing calls, or just outgoing calls.
[Y=incoming and outgoing trunk calls, N=just outgoing calls]
➣QZ- SMDR Setup, SMDR Printout All the Time
Have the SMDR report print after each call completes, or at a preset time.
[Y=prints all the time, N=prints at preset time]
➣QZ- SMDR Setup, SMDR Report Start Hour
Designate the time when the SMDR report should print.  This option does not apply if SMDR prints all
the time. [00-23]
➣Z- Clear All SMDR Records
Clear the SMDR records from the system buffer without printing the SMDR report.  Clear the records
when you change the SMDR print options. [Y=clears buffer, N=buffer unchanged]
Other Programming
None
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							Related Features
Account Code Capability
After a user enters an Account Code, dialing #, additional digits and another # may change the SMDR
Account Code entry.
Attendant Positions
The attendant may change the baud rates. See page 283.
Call Timer
The Call Timer also helps users keep track of their time on the phone.
Caller ID
To allow for the temporary storage of Caller ID trunk names, the SMDR buffer now holds 108 records
(reduced from 120).
Centrex Compatible Feature Keys
The system administrator must program trunks for operation behind a Centrex/PBX.
PBX/Centrex Compatibility
The SMDR report also includes PBX access codes, if dialed.
Special Services and OCC Compatibility
In the following applications, the highlighted portions of the numbers print on the SMDR report:
(OCC Local Number) + Pause +
 (1+NPA+NNX+NNNN) + Pause + (Security Code)
(OCC Local Number) + Pause + (Security  Code) + Pause +
 (1+NPA+NNX+NNNN)
(0+NPA+NNX+NNNN) + Pause + (Credit Card Number)
Time and Date Setting
Time and Date appear on the SMDR report.  Also, the system administrator can have SMDR print at a
preset time.
Traffic Management Reporting
If you request TMS and SMDR reports to print at the same time, the SMDR report prints first.
Transfer
SMDR charges the last party on a call for the entire call.  For example:
•Extension 304 user places a call.
•Extension 304 user transfers the call to extension 306.
•When 306 user hangs up, SMDR charges the entire call to 306.
Feature Operation
None
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