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Nitsuko Digital System Feature And Terminal Programming Manual
Nitsuko Digital System Feature And Terminal Programming Manual
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QG- DISA CODE Description Use this option to define the DISA access code (up to eight digits long). This code is also the Walking Class of Service code. You must also program QG- Ground Start DISA Trunk. This lets you specify DISA trunks as loop start only. Conditions None Default Value No entry (no DISA code defined). Feature Reference Direct Inward System Access (DISA) Walking Class of Service Instructions To enter data on the PRF: 1. For QG- DISA CODE on Table 9, enter the DISA access code (up to eight digits long). To enter data at the programming terminal: 1. Type Q. You see: Q-CMD> 2. Type G. You see: DISA CODE (8 DGTS MAX)? 3. Enter the QG- DISA CODE data from Table 9 and press RETURN. To erase a code, enter N. You don’t have to press RETURN if the code is eight digits long. Go to QG- Ground Start DISA Trunk on the next page. Q- SYSTEM-WIDE PROGRAMMING QG- DISA CODE 484 PROGRAMMING N1870SWG04 Issue 1-0
Q- SYSTEM-WIDE PROGRAMMINGQG- GROUND START DISA TRUNK Description Use this option to program DISA trunks for ground start or loop start operation. If you enable this option (Y), all DISA trunks are ground start. If you disable this option (N), all DISA trunks are loop start. Make sure you always set this option for loop start operation (N). The system does not support ground start DISA trunks. Conditions None Default Value All DISA trunks are ground start (Y). Feature Reference Direct Inward System Access (DISA) Instructions To enter data on the PRF: 1. For QG- GROUND START DISA TRUNK on Table 9, enter Y or N. To enter data at the programming terminal: 1. After programming QG- DISA CODE, you see: GND START DISA LINE (Y=GND, N=LOOP) 2. Enter Y or N for QG- GROUND START DISA TRUNK from Table 9. Q- SYSTEM-WIDE PROGRAMMING QG- GROUND START DISA TRUNK N1870SWG04 Issue 1-0 PROGRAMMING 485
QH- OPA CONFIGURATION, OVERFLOW MSG FOR OPERATOR (1-4) Description Available in Software Levels: Base AUX N/A > 02.10 Use this option to designate the OPA operator overflow message (2-7) for each system attendant. Assigning the message automatically enables OPA operator overflow for that attendant. To disable overflow for an attendant, enter 0. Keep in mind when assigning messages that Message 2 is the error message. A caller dialing an incor- rect code hears message 02. Conditions None Default Value OPA operator overflow disabled (0). Feature Reference Operator Assistance (OPA) Voice Module Unit (VMU) Instructions To enter data on the PRF: 1. For QH- Overflow Message on Table 9, enter the OPA overflow message number (2-7) for each system attendant. To enter data at the programming terminal: 1. Type Q. You see: Q-CMD> 2. Type H. You see: OVERFLOW MESSAGE OPR #1 - 3. -Enter the QH- Overflow Message OPR #1 entry from Table 9 for this operator. You see: OVERFLOW MESSAGE OPR #2 OR -Press RETURN repeatedly to skip to a higher numbered operator, then enter data from Table 9. 4. Enter the QH- Overflow Message number from Table 9 for the next operator. OR -Press RETURN repeatedly to skip to a higher numbered operator, then enter data from Table 9. OR -Press ESC to RETURN to the Main Menu. Q- SYSTEM-WIDE PROGRAMMING QH- OPA CONFIGURATION, OVERFLOW MSG FOR OPERATOR (1-4) 486 PROGRAMMING N1870SWG04 Issue 1-0
QH- OPA CONFIGURATION, OPA GROUP ROUTING Description Available in Software Levels: Base AUX N/A > 02.10 Use this option to assign the termination (destination) for the OPA access digits 1, 2, and 4-9. The destination is the extension or ACD/UCD group OPA callers reach when they dial a digit. The OPA recorded messages should describe the terminations reached by these single digits. Refer to the Operator Assistance feature and the QH- Line n Day/Night Message options below for the specifics on recording messages. Conditions None Default Value Dialing any digit (except 3) rings the primary attendant (normally extension 300). Feature Reference Operator Assistance (OPA) Voice Module Unit (VMU) Instructions To enter data on the PRF: 1. For the QH- OPA Group # options on Table 9, enter the destination for each digit (OPA group). The choices are: •Extensions •Ring Groups (364-371 in 2-cabinet systems, 396-403 in 3-cabinet systems) •ACD Groups •UCD Groups To enter data at the programming terminal: 1. After programming QH- Overflow Message for Operator (1-4), you see: OPA GROUP#1 - 2. -Enter the QH- OPA Group #1 entry from Table 9. You see: OPA GROUP#2 OR -Press RETURN repeatedly to skip to a higher numbered OPA group, then enter data from Table 9. 3. -Enter the QH- OPA Group # data for the next group from Table 9. You see: OPA GROUP# OR -Press RETURN repeatedly to skip to a higher numbered OPA group, then enter data from Table 9. OR -Press ESC to return to the Main Menu. Q- SYSTEM-WIDE PROGRAMMING QH- OPA CONFIGURATION, OPA GROUP ROUTING N1870SWG04 Issue 1-0 PROGRAMMING 487
QH- OPA CONFIGURATION, LINE n DAY AND NIGHT MESSAGE Description Available in Software Levels: Base AUX N/A > 02.10 This option sets the message (2-7) a caller hears after the OPA answers a trunk. You can assign a message for both day and night mode operation. Make an entry for each trunk the OPA should answer. Keep the following in mind when assigning messages: •Message 0 is the ACD/UCD overflow message. •Message 1 is the All lines are busy message. You cannot record message 01. •Message 2 is the error message. A caller dialing an incorrect code hears message 02. Conditions None Default Value All callers hear message 0 (the ACD/UCD overflow message). Feature Reference Operator Assistance (OPA) Voice Module Unit (VMU) Instructions To enter data on the PRF: 1. For QH- Day Message and QH- Night Message on Table 9, enter the OPA message (2-7) for each trunk. If desired, day and night operation can select the same message. To enter data at the programming terminal: 1. After programming OPA Group Routing, you see: LINE # 01 2. -Press RETURN to program trunk 1. You see: DAY MESSAGE Press RETURN repeatedly to program a different trunk. 3. Enter the QH- Day Message entry for this trunk from Table 9. You see: NIGHT MESSAGE 4. Enter the QH- Night Message entry for this trunk from Table 9. You access the next consecutive trunk. •Repeat steps 2-4 to enter more data. OR •Press ESC to return to the Main Menu. Q- SYSTEM-WIDE PROGRAMMING QH- OPA CONFIGURATION, LINE n DAY AND NIGHT MESSAGE 488 PROGRAMMING N1870SWG04 Issue 1-0
QI- VERIFIABLE ACCOUNT CODE LIST Description Use this option to enter codes into the Verifiable Account Code list. You can enter up to 400 codes. Each code can be from 2-10 digits long, using the digits 0-9. You can also use this option to delete and list the codes. When listing the codes, the system puts them in descending numerical order (0, 9-1), sorted by the first digit only. Conditions None Default Value No Verifiable Account Codes programmed. Feature Reference Account Code Capability Instructions To enter data on the PRF: 1. Enter your system’s QL- Verifiable Account Codes in Table 9. To enter data at the programming terminal: 1. Press Q. You see: Q-CMD> 2. Press I. You see: VFY 3. Use the chart below to enter codes into the list. From this menu Type this Function To use these options VFY>Enter ADisplay list of options. Add a code to the list. Enter Enter code from Table 10 and press ENTER. After making all your entries, press ENTER to go back to VFY> options. D Delete a code from the list. Enter Enter code from Table 10 and press ENTER. After making all your entries, press ENTER to go back to VFY> options. DATA DATA L Display the codes in the list. ESC Return to the Main Menu. 01850C1 (E) Q- SYSTEM-WIDE PROGRAMMING QI- VERIFIABLE ACCOUNT CODE LIST N1870SWG04 Issue 1-0 PROGRAMMING 489
QJ- INTERCOM CALL CONTROL, VOICE CALL Description Use this option to enable/disable voice-announced Intercom calls system-wide. Refer to the Intercom feature. If disabled (N), the system allows voice-announced Intercom calls if also allowed at the destination extension. If enabled (Y), all Intercom calls ring the destination extension. Conditions Voice-announced calls cannot occur at ASI/OPX extensions. Default Value Voice-announced Intercom calls not inhibited (N). Feature Reference None Instructions To enter data on the PRF: 1. For QJ- Inhibit Voice Call on Table 9, enter Y or N. To enter data at the programming terminal: 1. After making an entry for QJ- Second Channel Access, you see: INHIBIT VOICE CALL? 2. Enter Y or N for QJ- Inhibit Voice Call from Table 9. In either case, you see: INHIBIT HANDSFREE REPLY? Go to QJ- Intercom Call Control, Handsfree Reply on the next page. Q- SYSTEM-WIDE PROGRAMMING QJ- INTERCOM CALL CONTROL, VOICE CALL 490 PROGRAMMING N1870SWG04 Issue 1-0
QJ- INTERCOM CALL CONTROL, HANDSFREE REPLY Description Use this option to enable/disable handsfree reply to voice-announced Intercom calls system-wide. If disabled (Y), an extension user must lift the handset to respond to a voice-announced Intercom call. If enabled (N), an extension user can reply to a voice-announced Intercom call by just speaking toward the phone. Conditions Voice-announced calls cannot occur at ASI/OPX extensions. Default Value Handsfree reply permitted (N). Feature Reference None Instructions To enter data on the PRF: 1. For QJ- Inhibit Handsfree Reply on Table 9, enter Y or N. To enter data at the programming terminal: 1. After programming QJ- Intercom Call Control, Voice Call, you see: INHIBIT HANDSFREE REPLY? 2. Enter Y or N for QJ- Inhibit Handsfree Reply from Table 9. In either case, you see: INHIBIT ALERTS, CALL WAITING? Go to QJ- Intercom Call Control, Alerts (Call Waiting) on the next page. Q- SYSTEM-WIDE PROGRAMMING QJ- INTERCOM CALL CONTROL, HANDSFREE REPLY N1870SWG04 Issue 1-0 PROGRAMMING 491
QJ- INTERCOM CALL CONTROL, ALERTS (CALL WAITING) Description Use this option to allow or deny Call Waiting beeps. Refer to the Call Waiting feature. If allowed (N), exten- sion users can hear Call Waiting beeps for camped-on calls. If denied (Y), extension users never hear Call Wait- ing beeps. Conditions This option has no affect on Off-Hook Signaling. Default Value Call Waiting alerts allowed. Feature Reference Call Waiting (Camp-On) Instructions To enter data on the PRF: 1. For QJ- Call Waiting on Table 9, enter Y or N. To enter data at the programming terminal: 1. After programming QJ- Intercom Call Control, Handsfree Reply, you see: INHIBIT ALERTS, CALL WAITING? 2. Enter Y or N for QJ- Call Waiting from Table 9. In either case, you see: CALL FORWARD? Go to QJ- Intercom Call Control, Alerts (Call Forwarding) on the next page. Q- SYSTEM-WIDE PROGRAMMING QJ- INTERCOM CALL CONTROL, ALERTS (CALL WAITING) 492 PROGRAMMING N1870SWG04 Issue 1-0
QJ- INTERCOM CALL CONTROL, ALERTS (CALL FORWARDING) Description Use this option to allow/deny the Call Forwarding reminder message. Refer to the Call Forwarding feature. If allowed (N), a voice message periodically plays to remind the user that their calls are forwarded. If denied (Y), the reminder message never plays. The reminder message is, Your calls have been forwarded. Conditions Voice Messages can play only if your system has a 12SCU/VMU Module. Default Value Call Forwarding reminder message allowed (N). Feature Reference None Instructions To enter data on the PRF: 1. For QJ- Call Forward on Table 9, enter Y or N. To enter data at the programming terminal: 1. After programming QJ- Intercom Call Control, Alerts (Call Waiting), you see: CALL FORWARD? 2. Enter Y or N for QJ- Call Forward from Table 9. In either case, you see: MESSAGE? Go to QJ- Intercom Call Control, Alerts (Message) on the next page. Q- SYSTEM-WIDE PROGRAMMING QJ- INTERCOM CALL CONTROL, ALERTS (CALL FORWARDING) N1870SWG04 Issue 1-0 PROGRAMMING 493