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Nitsuko Digital System Feature And Terminal Programming Manual
Nitsuko Digital System Feature And Terminal Programming Manual
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Step 4 For all NPAs that are dialed with a leading 1, enter a Selection Number in the 1+CODE SEL # column. If the 1+CODE SEL # and the CODE SEL # routing is the same, enter the same Selection Number in both columns. If the system is installed in a Conflict Code Area: •ARS automatically recognizes NPA and NNX codes. If a leading 1 is dialed, the call is routed according to the 1+CODE SEL # entry. If the leading 1 is not dialed, the call is routed according to the CODE SEL # entry. •All NPAs dialed must be preceded by a leading 1. (6-digit analysis can only occur if the NPA is dialed with a leading 1.) If a leading 1 is not dialed, ARS assumes that the code is a Conflict Code, routes the call according to the CODE SEL # entry, and does not attempt 6- digit analysis. •If the code is dialed with a leading 1, ARS determines if 6-digit analysis is required. If 6-digit analysis is required, the call is routed according to the 6-digit table entries. If 6-digit analysis is not re- quired, the call is routed to the 1+CODE SEL # entry. To enter data in a Conflict Code Area: Step 1 For all NNXs that are dialed without a leading 1 (i.e., non toll calls), enter a Selection Number in the CODE SEL # column. Step 2 For all NNXs that are dialed with a leading 1 (i.e., that are toll calls), enter a Selection Number in the 1+CODE SEL # column. If the 1+CODE SEL # and the CODE SEL # routing is the same, enter the same Selection Num- ber in both columns. Step 3 For all Conflict Codes, enter a Selection Number in the 1+CODE SEL # column to determine the routing when the code is an NPA; enter a Selec- tion Number in the CODE SEL # column to determine the routing when the code is an exchange. Description COMPLETING THE PROGRAM RECORD FORMS 30Automatic Route Selection
Step 4 For all NPAs, enter a 1+CODE SEL # entry. All NPAs must be dialed with a leading 1. 3-Digit Initialization Programming If the system is installed in an area where Conflict Codes exist, check the YES box for the heading: SYSTEM IN A CONFLICT AREA. If the sys- tem is not in a Conflict Code area, check the NO box. The entry for this prompt is made during 3-digit table initialization. Calls to exchange 976, usually used for dial-up services for which there is a fixed charge per call (such as DIAL-A-JOKE), are normally restricted. In the box marked: MINIMUM COS TO DIAL 976 indicate the minimum Class of Service required to access the 976 services. Extensions with a COS greater than that programmed will be denied access the 976 ex- change. The entry for this prompt is made during 3-digit table initializa- tion. This restriction is enforced, whether or not the 976 is preceded by an NPA. Programming Exchange 555 Selection Number assignments for exchange 555 must be made in the 3- digit table. The Selection Numbers programmed are used regardless of the NPA dialed. Because of this, exchange 555 does not have to be separately programmed into the 6-digit table for each NPA. Description COMPLETING THE PROGRAM RECORD FORMS Automatic Route Selection31
Completing the 6-Digit Table PRF ARS uses the 6-digit table to provide 6-digit analysis for programmed NPA codes. If an NPA is listed on the table, and the NPA is dialed (with or without a leading 1), ARS checks the NNX list for that NPA. If the NNX is found in the list, the match selection number (MATCH SEL #) is cho- sen. If the NNX is not found in the list, or the NPA does not have an NNX list, the default selection number (DEFAULT SEL #) is chosen. If the NPA is not listed in the 6-digit table, route selection is made according to the programmed entries in the 3-digit table. To enter data for the 6-Digit Table: Step 1 Enter each NPA for which 6-digit analysis is required. Step 2 Under the NNX LIST heading, enter all NNXs that should cause the MATCH SEL # to be chosen. The entries must follow the guidelines be- low: •Each NPA can have more than one NNX list. If more than one list is created, each list should have a different MATCH SEL #. •Entries in an NNX list can be individual (e.g, 926, 929, 888, etc.) or in a range (e.g, 926-929, 950-959, etc.). If a range is used, the first number must always be the lowest number. In addition, the first two digits of a range must always be the same (e.g, 330-339, 453-458). Step 3 Enter the DEFAULT SEL # for each NPA. If more than one NNX list is programmed for an NPA, the NNX list programmed at the top of the ta- ble determines the DEFAULT SEL # for the NNX lists beneath it. In other words, although many lists can be created for the same NPA, and each list can have its own MATCH SEL #, all NNX lists for a given NPA share the same DEFAULT SEL #. Description COMPLETING THE PROGRAM RECORD FORMS 32Automatic Route Selection
Completing the E.A. & OPR-ASSIST Assignments Operator-Assisted Calls A Selection Number for operator-assisted calls must be specified in the OPERATOR-ASSISTED CALLS column. It is recommended that the Se- lection Number and its associated Call Route Options be highly restrictive to prevent abuse of the operator-assist capability. Remember that call cost control is effectively bypassed when an outside operator is accessed. International Calls The INTERNATIONAL CALLS column is used to designate the Selec- tion Number to be used when an international call is dialed. Due to the relatively high cost of international calls, this selection should be highly restrictive. Equal Access Calls The EQUAL ACCESS CALLS column designates the Selection Number used whenever a system user dials a 10XXX Equal Access code. Since this bypasses the 3-digit and 6-digit tables, the EQUAL ACCESS CALLS entry should be highly restrictive. Description COMPLETING THE PROGRAM RECORD FORMS Automatic Route Selection33
RELATED PROGRAMS FROM THE SYSTEM MAIN MENU Required Programming E- Trunks, E4- Next Trunk in Outbound Rotary ARS requires trunk rotaries. This prompt determines the selection sequence for trunks within each rotary. E- Trunks, E7- Trunk Service Number Assign a Service Number [1-10] to each trunk used for ARS. ARS routes calls to Service Numbers, not individual trunks. E- Trunks, EA- Trunk Group Assign. (First Trunk in Group), Hybrid Group trunks in rotaries by assigning each one the same First Trunk in Group number. GA- ARS Editor Program the ARS options. Refer to Appendix A for details. QL- LCR/ARS/Account Codes, LCR or ARS Enable (Hybrid Only) Enter 2 to enable ARS. QL- LCR/ARS/Account Codes, Number of Services Designate how many services (trunk rotaries) ARS will use. [01-10] QL- LCR/ARS/Account Codes, Service Line Numbers Indicate the trunk rotary master number for each of the rotaries used by ARS. This should correspond to the EA- First Trunk in Group entry. If the Serv- ice Line Number is entered as 00, or left at default (00), this will deny calls us- ing that Service Number. Other Programming E- Extensions, E3- Class of Service ARS routing is based on an extension’s COS number. [00-27, 30 for operators] E- Extensions, E8- Line Access Options, Allow Line Code Dial-Up If enabled, users may be able to dial trunk access codes (e.g., 801) to bypass ARS. [Y=allow, N=deny] E- Extensions, E8- Line Access Options, Access to Groups 90-95 Allow access to group 90 (the ARS access code). If you allow access to 91- 95, users may be able to dial these codes to bypass ARS. Users can always dial groups 96-98. [Y=allow, N=deny] E- Extensions, E8- Line Access Options, Key Access to Outbound Lines If enabled, users may be able to press a line key to bypass ARS. [Y=allow, N=deny] E- Extensions, ED- Trunk Control, Access Control An extension must have access to the trunks selected by ARS. [Y=allow, N=deny] E- Extensions, ED- Trunk Control, Call-Out Control An extension must have Call-Out to the trunks selected by ARS. [Y=allow, N=deny] E- Trunks, E2- Trunk Circuit Type Trunks within each ARS Service Group should have the same circuit type. KS- Programming Keys for Keysets An extension can have a loop key for ARS access. [9=switched loop, 9 and a line group # (0-8)=fixed loop] Description RELATED PROGRAMS FROM THE SYSTEM MAIN MENU 34Automatic Route Selection
QC- Operator Programming, Operator Extensions Make sure the main operator is port 00 (normally extension 300). QF- Line Grp Access (First Trunk in Group), Hybrid Only Correlate the first trunk in a trunk rotary (e.g., 801) to one of nine trunk rotary numbers (90-98). The system requires this correlation when setting up trunk rotaries. Use the trunk access code (e.g., 801 or L01) that corresponds to the EA- First Trunk in Group entry. QQ- 1 Prefix Required for NPA Calls If the system is in a conflict area, enter Y. Enter N if the system is not in a conflict area. In an area with a 10-digit numbering plan and this option is en- abled (Y), then create a Dial Treatment that strips the 1 prefix. See page 2- 19 for more details. QT- System Timers, Dialtone Detection Counter Set the length of the dial tone detection interval. ARS Dial Treatments (op- tion P) use this interval [1-6]. See page 2-15 for more details. QW- ARS Authorization Codes If required, enter ARS Dial Treatment Authorization codes [10 digits max]. See page 2-14 for more details. QX- Suppress ’#’ When Speed Dialing If ARS Dial Treatments outdial the # digit, enter N. To suppress outdialing #, enter Y. QY- Single Digit Line Access If enabled, users can dial 9 (instead of 90) for ARS. [Y=allow, N=deny] Description RELATED PROGRAMS FROM THE SYSTEM MAIN MENU Automatic Route Selection35
EXAMPLE OF SAMPLE CORPORATION This example develops ARS data for a fictitious company (Sample Corpo- ration) located in Shelton, Connecticut. The paragraphs that follow show how the ARS Program Record Forms are completed for the Sample Corpo- ration application. Sample Corporation has purchased four dialing serv- ices, as follows: •AT&T WATS (Band 5) •MCI (dial-up to network) •AT&T FX (to Chicago - NPA 312, exchange 355) •AT&T DDD Note: Only calls within the continental United States are considered for this example. Description EXAMPLE OF SAMPLE CORPORATION 36Automatic Route Selection
Setting Up a Sample Corporation To set up a Sample Corporation: Step 1 Complete the Carrier List PRF (Table 2-1). The Carrier List is completed below for Sample Corporation. CARRIERSERVICE TYPESERVICE #USAGE INFORMATION 01850C66 Carrier List for Sample Corporation AT&T WATS 5 5 MCI DIAL-UP 1 AT&T FX 3 AT&T DDD 1Preferred service for all toll calls outside of the home NPA, except for calls to NPA 312 - NNX 355. Second preferred service for calls to 312-355. Cannot be used for calls within the home NPA. Preferred service for all toll calls within the home NPA. Second preferred service for all toll calls outside of the home NPA. Third preferred service for calls to NPA 312 - NNX 355. MCI has a special Rate Period (M-F, 8-10 AM). MCI is the preferred service for toll calls outside of the home NPA (except 312-355) during Rate Period four. FX terminated at NPA 312 and NNX 355. Preferred service for all calls to 312-355 (Chicago). Not economical outside of the 312-355 local dialing area. Preferred service for all local calls within the home NPA. Also used for N11 calls. COS5 & lower may call info, 0+ or 011 calls. Description EXAMPLE OF SAMPLE CORPORATION Automatic Route Selection37
Step 2 Assign a Service Number to lines and/or outbound rotaries. •In line programming (E4-NEXT LINE IN ROTARY and EA-FIRST LINE IN ROTARY), assign the WATS trunks to a rotary, the FX lines to a rotary, and the DDD trunks to a rotary. Since MCI is a dial- up service, it is accessed over DDD trunks and is assigned Service #1. Step 3 •In the QL program, assign the first line in each EA rotary a service number. DDD lines must be Service #1. •In CP- CLASS OF SERVICE programming, verify that the Class of Service table is constructed so that the low COS numbers (toward 00) have the least dialing restrictions and the high COS numbers (to- ward 27) have the most dialing restrictions. Note: If a dialed code is not entered into either the 3- or 6-digit table, the call will be routed by default to Service #1. If DDD trunks are assigned to Service #1, the call will be placed on a DDD trunk. Step 4 Complete the Rate Periods PRF (Table 2-2). The AT&T services use the standard three Rate Periods. These standard Rate Periods are configured when I= INITIALIZE is used to initialize Rate Periods data. MCI uses the standard Rate Periods plus a fourth rate period covering Monday through Friday, 8:00 AM to 10:00 AM. This fourth Rate Period must be created. The Rate Period Table is completed below to show this additional Rate Period. 00 01850C50 0102030405060708091011121314151617181920212223 24 DAY OF WEEKTIME SLOTS MON-FRI SAT SUN HOL MON-FRI SUN SAT HOL 08-10/4Rate Period 4 for Sample Corporation Description EXAMPLE OF SAMPLE CORPORATION 38Automatic Route Selection
Step 5 Complete the ARS Worksheet. As discussed earlier, each type of call must be directed to the desired serv- ice(s) for each rate period for economic call processing. Enter the informa- tion compiled so far in this chapter into the proper columns on the ARS Worksheet (Table 2-3). This includes: •TYPE OF CALL •OPT # •SERVICE TYPE for each Rate Period •COS required for each option •SELECTION NUMBER assignment Description EXAMPLE OF SAMPLE CORPORATION Automatic Route Selection39