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Nitsuko Digital System Feature And Terminal Programming Manual

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    							PRIVACY
    Description
    An extension with Privacy blocks incoming Intrusion (Barge-In) attempts, Silent Monitor and Call Waiting
    (Camp-On) signals. Privacy helps extension users that don’t want their conversations interrupted.
    Conditions 
    While on an Intercom call, a user with Privacy will hear Barge-In and Call Waiting directed to the other exten-
    sion. However, this will not occur if the other extension also has Privacy enabled.
    Default Configuration
    Extensions do not have Privacy.
    Programming
    Required Programming
    ➣CP- Allow Privacy (BY1:6)
    Enable/disable Privacy for extensions with this Class of Service. [1=enable, 0=disable]
    ➣E- Extensions, E3- Extension Class of Service
    Assign Class of Service to extensions. [00-27]
    Other Programming
    None
    Related Features
    Attendant Positions
    Since the attendant is never busy for Intercom calls, the attendant always has Privacy.
    Call Waiting (Camp-On)
    Privacy blocks Call Waiting (Camp-On) tones.
    Intrusion (Barge-In)
    An extension user cannot Intrude on an extension with Privacy.
    Off-Hook Signaling
    Privacy does not block Off-Hook Signaling.
    Silent Monitor
    Privacy blocks Silent Monitor.  An extension with Privacy cannot have its conversations monitored.
    Transfer
    An extension with Privacy does not hear camp-on tones when a Transferred call is waiting.
    Feature Operation
    None
    Features: Group Call Pickup - Release Key
    PRIVACY
    200   FEATURESN1870SWG04   Issue 1-0 
    						
    							PRIVACY RELEASE GROUPS
    Description
    The system administrator can program keysets into Privacy Release Groups.  When an extension is in a Privacy
    Release Group, the user can enter another group member’s outside call unannounced and uninvited.  To join the
    call, the user just presses the line key.  Privacy Release Groups provide simplified Conferencing on outside calls
    for co-workers that often must share calls.
    If desired, a Privacy Release Group member can prevent Privacy Release Group interruptions for their active
    call.  This ensures that group members will not interrupt confidential calls.
    In addition to Privacy Release Groups, the following features also allow three-party calls:
    •Conference
    •Intrusion
    •Meet-Me-Conference
    •Tandem Calls
    Conditions 
    When a Privacy Release Group member joins an outside call, it creates a three-party call.  The system allows
    eight simultaneous three-party calls.  
    Default Configuration
    No Privacy Release Groups defined.
    Programming
    Required Programming
    ➣E- Extensions, EC- Privacy Release Group
    Assign an extension to a Privacy Release Group [01-99].
    ➣KS- Programming Keys for Keysets
    Privacy Release Group members must have line keys. (enter line #]
    Other Programming
    ➣E- Extensions, E8- Line Access Options, Key Access to Outbound Lines
    Privacy Release Group members must have key access to outbound trunks. [Y=enable, N=disable]
    ➣E- Extensions, ED- Trunk Control, Access Control
    A Privacy Release Group member must have access to join a conversation on a trunk. [Y=enable, N=dis-
    able]
    Related Features
    Conference
    A Privacy Release Group member cannot join a Conference call.
    Features: Group Call Pickup - Release Key
    PRIVACY RELEASE GROUPS
    N1870SWG04   Issue 1-0FEATURES   201 
    						
    							Feature Operation
    To join a conversation with a member of your Privacy Release Group:
    If the group member just placed the call, you must wait six seconds before joining it.
    1. Lift handset.
    2. Press line key.
    Listen for: Join conversation in progress
    To prevent a member of your Privacy Release Group from interrupting your call:
    This prevents members of your group from joining your call.
    1. Establish call on line key.
    Listen for: Conversation with caller
    2. Press line key for call you are on.
    Features: Group Call Pickup - Release Key
    PRIVACY RELEASE GROUPS
    202   FEATURESN1870SWG04   Issue 1-0 
    						
    							PRIVATE LINE
    Description
    A Private Line is a trunk reserved for a single or group of keysets for placing and answering calls.  A user with a
    Private Line knows when important calls are for them.  Additionally, the user has their own trunk for placing
    calls that is not available to others in the system.
    There are three types of Private Lines:
    •Incoming only - The keyset has a Private Line only for incoming calls.  The user cannot place a call on
    the Private Line.
    •Outgoing only - The keyset has a Private Line only for outgoing calls.  The Private Line does not ring for
    incoming calls.
    •Both ways - The keyset has a Private Line for both incoming and outgoing calls.
    Conditions 
    None
    Default Configuration
    No Private Lines assigned.
    Programming
    Required Programming
    ➣E- Extensions, E8- Line Access Options, Key Access to Outbound Lines
    Enable outbound access to allow the keyset user to place calls on the Private Line (if also allowed by ED
    programming).
    [Y=allow, N=deny]
    ➣E- Extensions, ED- Trunk Control, Ring Control
    Enable/disable ringing for the Private Line.  Assign ringing only for those extensions that have the Pri-
    vate Line.
    [R=immediate ring, D=delayed ring, L=lamp only (no ring), N=night ring]
    ➣E- Extensions, ED- Trunk Control, Access Control
    Assign access for each Private Line.  Assign access only for those extensions that have the Private Line.
    [Y=allow, N=deny]
    ➣E- Extensions, ED- Trunk Control, Call-Out Control
    Enable call-out if the extension user should be able to place calls on the Private Line.  Enable callout
    only for those extensions that have the Private Line. [Y=allow, N=deny]
    ➣E- Trunks, E2- Trunk Circuit Type
    Program correct circuit type for Private Lines. (see page 394)
    ➣KS- Programming Keys for Keysets
    Assign the Private Line to a programmable key.  Assign the key only on those extensions that should
    have the Private Line. [enter line #]
    Other Programming
    ➣NP- Programming Names and Messages
    Assign names to incoming Private Lines.  The name displays after a display telephone user answers a
    call on the Private Line. [16 digits maximum]
    Features: Group Call Pickup - Release Key
    PRIVATE LINE
    N1870SWG04   Issue 1-0FEATURES   203 
    						
    							Related Features
    Direct Station Selection, DSS Console
    The Attendant and DSS Consoles can have keys assigned as Private Line keys.
    Automatic Handsfree
    If the system has Automatic Handsfree, an extension user can answer the Private Line by pressing the
    line key.
    Automatic Route Selection / Toll Restriction
    The system applies the same ARS and Toll Restriction to Private Lines as it applies to other trunks.
    Call Forwarding
    An extension user cannot forward a Private Line.  If you need to forward private calls, consider using a
    Direct Inward Line with restricted access.
    Call Parking
    An extension must have access to a Private Line to be able to pick it up from a Park Orbit.
    Direct Inward Line (DIL)
    A DIL is a trunk that directly rings an extension, ACD group, UCD group or Ring Group.  This feature al-
    lows Call Forwarding whereas Private Line does not.
    Extension Hunting
    Private Lines do not initiate hunting unless transferred.
    Group Ring (Ring Groups)
    Private Lines can activate Group Ring, if programmed.
    Hold
    A Private Line placed on Hold and forgotten recalls the extension that placed it on Hold.  If still not
    picked up, it also recalls those extensions that share it (if any).
    Last Number Redial / Save / Speed Dial
    An extension user can have these features dial out on a Private Line.
    Line (Trunk) Rotaries (Hybrid Only)
    Avoid including Private Lines in trunk rotaries.  This maximizes their availability to those extensions that
    have the Private Line.
    Night Answer (Off-Hours Ringing)
    Night Answer can redirect Private Lines at night (off hours).
    Prime Line Selection
    A keyset user can have Prime Line Selection simplify placing and answering calls on their Private Line.
    Privacy Release Groups
    To ensure privacy on Private Lines, avoid putting them in Privacy Release Groups.
    Features: Group Call Pickup - Release Key
    PRIVATE LINE
    204   FEATURESN1870SWG04   Issue 1-0 
    						
    							Toll Restriction
    Toll Restriction works normally on Private Lines.
    Transfer
    A keyset user can Transfer a Private Line to any extension.  The destination extension does not need ac-
    cess to the Private Line. If unanswered, the Private Line only recalls to the Transferring extension and
    the extensions that share it.
    Feature Operation
    To answer a call on your Private Line:
    Listen for: Trunk ring
    1. Lift handset.
    2. Press Private Line key.
    Listen for: Conversation with caller
    To place a call on your Private Line:
    1. Lift handset.
    2. Press Private Line key.
    Listen for: Dial tone
    3. Dial number.
    Features: Group Call Pickup - Release Key
    PRIVATE LINE
    N1870SWG04   Issue 1-0FEATURES   205 
    						
    							PROGRAMMABLE KEYS
    Description
    Each keyset has programmable keys.  Programmable keys simplify placing calls, answering calls and using cer-
    tain features.  The system administrator can customize the function of the programmable keys from the program-
    ming terminal.  The chart below shows the programmable key functions and their corresponding features.
    KeyFeature
    Extension Speed Dial
    Feature
    Fixed Loop
    Group Pickup
    Hotline
    Line
    Orbit
    Page
    Record
    Station Pickup
    Switched Loop
    System Speed Dial
    TimerSpeed Dial
    Centrex Feature Keys
    Central Office Calls
    Group Call Pickup
    Hotline
    Central Office Calls
    Call Parking
    Paging
    Voice Mail Compatibility
    Call Coverage
    Central Office Calls
    Speed Dial
    Call Timer
    On keysets, some programmable keys may have two additional functions.  Keys 1-16 become Speed Dial keys
    when the user presses DIAL.  Keys 1-15 become DSS keys when the user presses ICM.  Refer to the Speed Dial
    and Direct Station Selection, Extension features for the specifics.
    Conditions 
    None
    Default Configuration
    •The keyset has keys 1-16 assigned as line keys for trunks 1-16.
    Programming
    Required Programming
    ➣KS- Programming Keys for Keysets
    Assign a keyset’s programmable keys.  (see page 439)
    Other Programming
    Refer to the individual features.
    Related Features
    Speed Dial
    An extension can have a programmable key for Extension and/or System Speed Dial.  However, if the
    system has four-digit extension Speed Dial numbers, you cannot assign numbers above 7255 to keys.
    Features: Group Call Pickup - Release Key
    PROGRAMMABLE KEYS
    206   FEATURESN1870SWG04   Issue 1-0 
    						
    							Feature Operation
    Using Your Programmable Keys 
    Refer to the individual features for the specifics.
    01870L4 (I)
    When you press
    DIAL, keys 1-16
    change to
    Speed Dial bin keys. When you press a key (1-16)
    you activate the feature
    assigned to the key.
                When you press ICM,
               keys 1-15 change to
    Direct Station Selection
          and Busy Lamp 
            Field keys. 
    55
    56
    57
    58
    5950
    51
    52
    53
    54
    1
    2
    3
    4
    56
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    11
    12
    13
    14
    15
    1
    2
    3
    4
    56
    7
    8
    9
    10
    20
    21
    22
    23
    2425
    Features: Group Call Pickup - Release Key
    PROGRAMMABLE KEYS
    N1870SWG04   Issue 1-0FEATURES   207 
    						
    							RELEASE KEY
    Description
    The last button on the DSS Console is the RLS (Release) key. The keyset user or attendant can press this key to
    disconnect a call, instead of hanging up the handset.  The Release Key is a convenience if the user is in the hand-
    set mode and wants to immediately place another call.
    If the keyset is in the headset mode (and is not an attendant), the HF key functions as the Release key.  While in
    the headset mode, attendants must use the RLS key to hang up calls.
    Conditions 
    None
    Default Configuration
    Key 80 on the DSS Console is always the RLS (Release) key.
    Features: Group Call Pickup - Release Key
    RELEASE KEY
    208   FEATURESN1870SWG04   Issue 1-0 
    						
    							Programming
    Required Programming
    ➣E- Extensions, EF- Headset Mode
    Enable headset mode for each keyset that has a headset.  On non-attendant keysets, the HF key becomes
    the Release key. [Y=enable, N=disable]
    Other Programming
    ➣KD- Programming Keys for DSS Consoles
    Assign consoles to extensions and program DSS Console keys. (see page 435) 
    Related Features
    Automatic Fault Reporting/Remote Maintenance
    The attendant can use the RLS key on the DSS Console to clear the alarm display.
    Headset Compatibility
    If a non-attendant keyset is in the headset mode, the HF key functions as the Release key.  Attendants
    must use the RLS key to hang up calls.
    Feature Operation
    To disconnect the call you are on:
    1. Press RLS on your DSS Console.
    Features: Group Call Pickup - Release Key
    RELEASE KEY
    N1870SWG04   Issue 1-0FEATURES   209 
    						
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