Mitel SX-200 DIGITAL Pabx General Description Manual
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Station Message Detail Recording long distance calls (identified in the ARS Digit Strings CDE form), unless the access attempt is preceded by a valid account code. A2.05 Forced account codes can also be assigned to DISA trunks via the COS of the special DISA trunk in order to force a validation check on incoming DISA calls. System dial tone is not returned to the caller until a valid independent account code is received. A3. OPERATION Account Code entry at the start of an outgoing call: 8 Lift handset - dial tone is returned. 8 Dial the feature access code followed by the account code and terminator (#) (terminator not required when fixed length ac- count codes are used). 8 Dial the outgoing number. Account code entry during an incoming or outgoing call on a SUPERSET qTM set: e Press SELECT FEATURES key. 8 Dial feature “5” (Account Codes). 8 Enter Account Code number. 8 Press SAVE softkey. Page A-2/2
MITEL STANDARD PRACTICE SECTION MITL9108-093-223-NA issue 2, September 1986 SX-200” DIGITAL PRIVATE AUTC9MATlC BRANCH EXCHANGE (PABX) ABBREVIATED DIAL Copyright of MITEL Corporation 1986 TM - Trademark of MITEL Corporation aRegistered Trademark of MITEL Corporation i
Abbreviated Dial CONTENTS PAGE l.GENERAL ........................................ l-l Introduction ..................................... l-l Reason for Reissue ............................... l-l 2. ABBREVIATED DIAL AND SPEED DIAL DESCRIPTION ....... 2-l General ......................................... 2-l Personal Speed Dial Description ..................... 2-l System Abbreviated Dial Description .................. 2-l System Tables ................................... 2-l System Abbreviated Dial Access ..................... 2-2 Personal Speed Dial Access ......................... 2-2 3. PROGRAMMING ................................... 3-1 Personal Speed Dial ............................... 3-1 SUPERSET@’ Set ................................... 3-l System Abbreviated Dial Forms ...................... 3-1 LtST OF TABLES TABLE TITLE PAGE 3-l Defining Personal Speed Dial Keys - SUPERSET@ Set 3-2 3-2 Form 30 - System Abbreviated Dial Entry D . . . . . . . . 3-2
Abbreviated Dial 1. GENERAL Introduction 1 .Ol This Section contains a description and instructions for using both Personal Speed Dial and System Abbreviated Dial. The Personal Speed Dial part contains the unique aspects of Speed Dial from SUPERSET@ stations. Reason for Reissue 1.02 This Section is reissued to reflect Generic 1000 and Generic 1001 information for the SX-200’ DIGITAL PABX. Page l-l/l
Abbreviated Dial - 2. ABBREVIATED DIAL AND SPEED DIAL DESCRIPTION General 2.01 Abbreviated Dial is a feature of the SX-ZOO@ DIGITAL PABX which allows the user to dial an abbreviated number in place of a longer external number. The longer number is substituted for the abbreviated number by the SX-200@ DIGITAL PABX during Call Pro- cessing. The Abbreviated Dial feature requires the programming of tables either by the Attendant or during Customer Data Entry (CDE) in the case of System Abbreviated Dial, or by the station user in the case of Personal Speed Dial. The System Abbreviated Dial Assignment Form used by the Attendant can be found at the end of this Section. These tables are used to store Abbreviated Dial numbers consisting of access codes and all digits that must be dialed to obtain the desired party. For information regarding Attendant programming of System Abbreviated Dial numbers, refer to Section MITL9108-093-315-NA, Attendant Con- sole Description. Personal Speed Dial Description 2.02 This feature allows a SUPERSET@ user to save a list of fre- quently called telephone numbers and to access these numbers by pressing a single key. Numbers are then outpulsed at a speed greater than when dialed in the usual manner. Numbers saved may be internal extensions, external local or long distance, external via tie lines, etc. Partial numbers may be entered to allow the user to com- plete a call by manually dialing some of the required digits. 2.03 A validity check is not performed on the digits as they are stored, thus, any errors will only become evident during use of the Speed Dial feature. SUPERSET qTM users may verify their speed dial lists visually. System Abbreviated Dial Description 2.04 System Abbreviated Dial allows a list of common, frequently called numbers to be saved and used on a systemwide basis. Access to the System Abbreviated Dial feature is controlled by Class Of Service, and these numbers are available to both SUPERSET@ and standard telephone set users. System Tables 2.05 System Abbreviated Dial or common-use tables possess the following characteristics: (a) Entries are programmed through the Attendant Console Abbre- viated Dial function or th:ough CDE. Refer to Section MITL9108-093-315-NA, Attendant Console Description, for fur- ther information. (b) Access is available to all station users. (c) Each entry can have up to 26 digits including special function digits. Page 2-1
Abbreviated Dial (d) A maximum of up to 1000 abbreviated dial entries may be assigned in the table (000-999). (e) Partial numbers, in which the user is required to dial digits manually, may be stored. When entered as part of a digit string, ~3 informs the system that manually dialed digits are expected. The number of digits to be manually dialed follows the ~3 command, and must be in the range 01 to 14. The terminator ~5 informs the system that the number is to be treated as an intercom number. System Abbreviated Dial Access 2.06 The operations required to use the System Abbreviated Dial feature are as follows: l Lift the handset (on the SUPERSET@ set, the handsfree mode of operation may also be selected); dial tone should be heard. l Dial the Abbreviated Dial number for the required directory number (access code plus l- to 3-digit index number). For example, if the System Abbreviated Dial access code is 88, dial 88 plus the index number; e.g., 88 + 123. Note: Reorder tone is returned if the index dialed is out of range or if there is no abbreviated dial number corresponding to the index dialed. Entry numbers may be dialed with or without leading zeros. For example, entry 0 will be interpreted as 000; entry 12 will be interpreted as 012. When leading zeros are omitted, the system waits a specified time-out period before interpreting the dialed digits. Personal Speed Dial Access 2.07 The following are the operations required to make a call using the Speed Dial keys on a SUPERSET@ set: l Lift the handset or press the SPEAKER ON/OFF key or the appropriate Dial key (if programmed) for handsfree operation. Dial tone is heard. 0 Press the appropriate Speed Dial key. l The call is processed as a normally-dialed call. 2.08 Any Class-of-Service restrictions applicable to the SUPERSETB set will still be enforced on a call dialed by using Speed Dial; a SUPERSET@ set with a toll-restricted Class Of Restriction may not make a toll call by using the speed dial feature. Page 2-2/2
Abbreviated Dial 3. PROGRAMMING Personal Speed Dial 3.01 The acticns required to set up a Personal Speed Dial list are outlined in the following paragraphs. The SUPERSET qTM user has a visual indication of the validity of any entry. SUPERSET@ Set 3.02 The SUPERSET qTM user may define up to 14 “speed call” keys, and the SUPERSET 3TM user may define up to 12 “speed call” keys, depending upon the number of line appearances on the set. The procedure for entering a Speed Dial number into the list is outlined in Table 3-1. This procedure will result in the deletion of any previously- programmed number associated with the selected key. 3.03 If an error is made while entering the Speed Dial number, it may be corrected in one of two ways before pressing the SAVE feature key: (a) Press the c feature key to backspace to and clear the error (SUPERSET qTM set). (b) Press the EXIT feature key to cancel the entire entry. 3.04 Partial numbers may be stored. When entered as part of a digit string, ~3 informs the system that manually dialed digits are expected. The number of digits to be manually dialed follows the ~3 command, and may be from 01 to 14 digits The terminator ~5 informs the system that the number is to be treated as an intercom number. Refer to Section MITL9108-093-106-NA, SUPERSET 3TM Set Informa- tion, and Section MITL9108-093-107-NA, SUPERSET qTM Set Informa- tion, for further details regarding Speed Dial. System Abbreviated Dial Forms 3.05 System Abbreviated Dial forms are used during the Customer Data Entry process. The System Abbreviated Dial Assignment form is shown in Table 3-2. System Abbreviated Dial numbers may be entered via the Attendant functions at the console if COS option 111 is enabled. Page 3-1
Abbreviated Dial TABLE 3-1 DEFINING PERSONAL SPEED DIAL KEYS - SUPERSET@ Set Step Action Remarks 1. Press PROGRAM feature key. 2. 3. 4. 5. 6. Press SPEED CALL feature key. Press unused line select key. Press PRIVACY coftkey (SUPERSET qTM set). Enter speed call number. Check entry. 7. Press SAVE feature key. Handset should remain on-hook during entire sequence. If number is not to be displayed. Number is displayed on alphanumeric display. Speed call number is stored against selected key. TABLE 3-2 FORM 30 - SYSTEM ABBREVIATED DIAL ENTRY SHEET-OF - Note: 1. Specify the Index Number; a maximum of three digits. 2. Specify the Digit String; a maximum of 26 digits for non-private numbers, or 25 digits for private numbers. 3. Specify which entries are Private (Y) or Non-Private (N). Page 3-212
MITEL STANDARD PRACTICE SECTION MITL9108-093-230-NA issue 2, September 1986 SX-200” DIGITAL PRIVATE AUTOMATIC BRANCH EXCHANGE (PABX) TENANTING Copyright of MITEL Corporation 1986 @ Re9istered Trademark of MITEL Corporation TM - Trademark of MITEL Corporation
Tenanting CONTENTS PAGE 1. INTRODUCTION .................................... l-l Reason for Reissue ............................... l-l 2. GENERAL DESCRIPTION ............................. 2-l Overview ........................................ 2-l independent Consoles, Trunks, and Stations ............ 2-l Tenant Interconnection ............................ 2-l Identifying Tenants on Consoles and SUPERSET@ Sets .... 2-2 Local Night Switching ............................. 2-4 Night Switching Control ............................ 2-4 Night Bells and Night Answer ....................... 2-4 “Dial 0” Routing .................................. 2-6 Call Rerouting Features and Answer Point ............. 2-6 Direct Inward Dial Rerouting ........................ 2-7 Direct-In Line Rerouting ............................ 2-7 Numbering Plan .................................. 2-8 Automatic Route Selection with Multiple Tenants ........ 2-8 Sub-Attendants and Message Centers ................ 2-8 3. PROGRAMMING AND CUSTOMER DATA ENTRY FOR TENANTING ...................................... 3-1 CDE Access Restrictions ........................... 3-l Tenant Assignments ............................... 3-l Interconnections Between Tenants ................... 3-2 Call Rerouting .................................... 3-3 Night Switching .................................. 3-4 LIST OF ILLUSTRATIONS FIGURE TITLE PAGE 2-l Tenant Connections to PABX ................... 2-2 2-2 Tenant interconnection with Shared Console ....... 2-3 2-3 SUPERSET qTM Set Serving Several Tenants ........ 2-5 P-4 Night Switching Options ...................... 2-6 2-5 “Dial 0” Call Routing .......................... 2-7 LlST OF FORMS FORM TITLE PAGE 3-l Stations/SUPERSET@ Sets Programming Form ...... 3-l 3-2 Tenant Interconnection Table .................. 3-2 3-3 Call Rerouting Table ............. , ............. 3-3 3-4 Tenant Night Switching Control .......... a ...... 3-4 . . . III