Mitel SX-200 DIGITAL Pabx General Description Manual
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Features Description 5.29 FLASH ON OUTGOING TRUNK Description When selected, this option allows extension users to fiash the switch- hook while connected to an outgoing trunk. This enables the trunk call to be transferred, held, or added to a conference. Conditions This option will be disabled if the extension has COS Option 224 (Flash Disable) in its COS. If the COS of an extension contains COS Option 223 (Flash for Atten- dant), flashing the switchhook results in the call being presented to the Attendant. Programming Select COS Option 213 (Can Flash if Talking To An Outgoing Trunk) for the extension. Operation None Page 5-35
Features Description 5.30 GROUND BUTTON Description As an alternative to switchhook flash, users may wish to use a Ground Button. The Ground Button is pressed and released to access any service requiring switchhook flashing. Conditions None Programming None Operation None Page 5-37
Features Description 5.31 HOT LINE Description This feature enables a Manual Line to be set up as a Hot Line. Upon going off-hook, it will automatically dial a preprogrammed Abbreviated Dial number (internal or external). Conditions The extension must be programmed as a Manual Line. The extension must have access to Abbreviated Dial, and External Call Forwarding (if it is to ring an external number). The Attendant must program a “Call Forward - Follow Me” destination number for that extension (see Attendant Call Forward Setup and Cancel). Programming Select COS Option 228 (Manual Line) for the extension Select COS Option 209 (Call Forward - Follow Me) for the extension Operation Lift handset; the Abbreviated Dial number will be dialed automatically. Page 5-38
Features Description 5.32 HUNT GROUP ACCESS Description A user can dial an access code (the master hunt number of the hunt group), and have the call completed to the first idle extension in that hunt group. See HUNT GROUPS. Conclitions Hunt group access codes must be defined in CDE (Form 17). Programming None Operation Dial the appropriate hunt group’s access code. Page 5-39
Features Description 5.33 INWARD RESTRICTION (DID) Description An extension may be restricted to not receive calls directly from DID trunk calls. Conditions None Programming Select COS Option 226 (Inward Restriction - DID) for the extension. Operation None Page 5-40
Features Description 5.34 MANUAL LINE Description An extension with this feature in its COS is routed directly to the Attendant upon going off-hook. The extension can receive calls, but all call originations must be made with the assistance of the Attendant. Conditions The extension does not receive dial tone, but will receive ringback tone. Manual line service cannot be used with consoleless operation. Programming Select COS Option 228 (Manual Line) for the extension. Operation To originate a call, lift the handset to ring the attendant - request assistance. Page 5-41
Features Description 5.35 NEVER A CONSULTEE Description This Class-of-Service feature denies an extension the ability to be dialed from extensions that have a call on hold or are part of a conference call. Conditions None Programming Select COS Option 233 (Never a Consultee) for the extension. Operation None Page 5-42
Features Description 5.36 NEVER A FORWARDEE Description Inclusion of this feature in an extension’s Class Of Service (COS) prevents an extension from having any calls forwarded to it by another extension user. If an extension user attempts to forward a call to an extension with this option in its COS, the user will receive reorder tone or intercept to the intercept point. Conditions Calls directed to the extension by hunting are not affected by the selection of this feature. Programming Select COS Option 234 (Never a Forwardee) for the extension. If forwarded calls are to be intercepted by the Attendant, see System Feature ILLEGAL ACCESS INTERCEPT. Operation None Page 5-43
Features Description 5.37 NO DIAL TONE Description Assignment of this feature to a dial-in tie trunk suppresses dial tone on an incoming trunk call. If this feature is assigned to an extension, the extension will not receive dial tone upon going off-hook. Conditions None Programming Select COS Option 701 (No Dial Tone) for the extension. Operation None Page 5-44
Features Description 5.38 NON-BUSY EXTENSION Description An extension with this feature only appears to be busy under the following conditions: a The non-busy extension user is receiving busy tone. l The non-busy extension user is dialing. l The non-busy extension user is in a 5-party conference. l The non-busy extension is ringing. l The non-busy extension is receiving ringback tone. Otherwise all calls routed to that extension will either receive ringing tone or will barge in on the call. If the extension user having this feature is in a conversation with another user and a call is routed to the “non-busy extension”, the third party will barge in on the con- versation. Should a fourth user call the “Non-Busy Extension” number that user will barge in on the three parties A maximum of five parties may be in the formed conference. Conditions This feature conflicts with the following trunk connect features: l COS Option 313 (CO Trunk To CO Trunk Connect) 0 COS Option 314 (CO Trunk To Tie Trunk Connect) a COS Option 315 (CO Trunk To DID Trunk Connect) * COS Option 316 (Tie Trunk To Tie Trunk Connect) 0 COS Option 317 (Tie Trunk To DID Trunk Connect) 6 COS Option 313 (DID Trunk To DID Trunk Connect) l COS Option 319 (Extension Non-CO Trunk To Trunk Connect) Programming Select COS Option 243 (Non-Busy Extension) for the extension. Operation None Page 5-45