Mitel SX-200 DIGITAL Pabx General Description Manual
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Features Description 5.39 ORIGINATE ONLY Description An extension with this Class Of Service (COS) option may originate calls, but cannot receive any calls dialed to its number unless they are forwarded from another extension. Calls dialed to this extension are intercepted and routed to the programmed rerouting point or are given reorder tone. Conditions An extension with this COS option may receive calls via Call Forward- ing (unless Never a Forwardee is selected in its COS). An Originate Only extension may receive calls via a master hunt group number. Programming Select COS Option 235 (Originate Only) for the extension. Operation None Page 5-46
Features Description 5.40 OVERRIDE SECURITY Description This option provides an extension with security against Executive Busy Override (see ATTENDANT BUSY OVERRIDE in this Practice, and “Override” in Sections MITL9108-093-106-NA, SUPERSET 3TM Set, and MITL9108-093-107-NA, SUPERSET qTM Set). Conditions The Attendant or a SUPERSET@ Set user can override an extension with Executive Busy Override in its COS. Programming Select COS Option 238 (Override Security) for the extension. Operation None Page 5-47
Features Description 5.41 PAGING ACCESS Description An extension can be permitted to access the paging equipment by dialing the required access code. Access may be restricted to any of the nine zones-depending upon the access code dialed. If an extension tries to access busy paging equipment, busy tone is returned. Conditions Camp-On or Automatic Callback - Busy may not be activated on busy paging equipment. Any extension paging announcement may be overridden by the Atten- dant. Paging amplifiers and loudspeakers are customer-provided equipment. If the Attendant overrides an extension, the extension will receive busy tone. Programming Select one or more of the following COS Options for the extension: 303 Paging Zone 1 Access 304 Paging Zone 2 Access 305 Paging Zone 3 Access 306 Paging Zone 4 Access 307 Paging Zone 5 Access 308 Paging Zone 6 Access 309 Paging Zone 7 Access 310 Paging Zone 8 Access 311 Paging Zone 9 Access 312 Paging Default (0 Gives All Zones Enabled) Assign access codes to Features 12 (Paging Access to Default Zone) and 13 (Paging Access to Specific Zones). Operation Dial the required paging access code - after the short pulse of tone is heard, you are connected to the paging system and may make the required announcement. Page 5-48
Features Description 5.42 PRIORITY DIAL 0 Description A Priority Dial 0 call can be programmed to appear at the console as a special softkey prompt. This will indicate to the Attendant that a prior- ity call requires assistance. Priority Dial 0 calls may be routed to any valid answering point. Conditions None Programming “Priority 0” must be programmed into the console’s LDN form (and given an access code) via CDE Form 08 (Attendant LDN Assignments). Priority Dial 0 Routing must be programmed to correspond to an LDN access code via CDE Form 19 (Call Rerouting Table). Select COS Option 239 (Priority Dial 0) for the required extension. Operation None Page 5-49
Features Description 5.43 PRIVACY DISABLE Description This feature, when selected, will permit the extension user of a SUPER- SET@ key line to barge in on (override) the key line in use by the SUPERSET’ user. Also, the SUPERSET@ user will not be permitted to override the key line when it is in use by the extension user. When the feature is not selected, the extension user of the SUPERSET@ key fine will be prevented from overriding the key line when in use by the SUPERSET@ user. Reorder tone is returned in all cases where overrid- ing is not permitted. Conditions This only applies to extensions which occupy SUPERSET@ key lines. Refer to Sections MITL9108-093-106~NA, SUPERSET 3TM Set, and MITL9108-093-107~NA, SUPERSET qTM Set for information on key lines. Programming To disable SUPERSET@ key line privacy, select COS Option 240 (Privacy Disable) for the affected extension. Operation None Page 5-50
Features Description 5.44 RECEIVE ONLY Description An extension with this COS option may receive calls but cannot origi- nate calls. The extension may, however, originate calls and select features specified in its COS after having received a call, and placed the call on hold by flashing. Conditions If illegal calls are routed to the Attendant via CDE Form 19 (Call Rerouting Table), the extension will be forwarded to the Attendant if it goes off-hook to dial. If used in conjunction with the Flash Disable feature, ALL types of call origination are blocked. See NEVER A FORWARDEE and CALLBACK features. COS Options 241 (Receive Only) and 216 (Contact Monitor) are mutu- ally exclusive. Programming Select COS Option 241 (Receive Only) for the extension. Operation None Page 5-51
Features Description 5.45 TRANSFER/CONSULTATION HOLD/ADD-ON Description This feature allows an extension user on an established call to hold the call, add a third party to the call, or transfer the original call to a third party. By programming selected options, the feature may be restricted on the basis of the type of the second party in the call. Conditions This feature is mutually exclusive with CQS Options 203 (Broker’s Call), 224 (Flash for Attendant) and 223 (Flash Disable). The number of the third party in the call must not be the Dial Call Pickup or Directed Call Pickup access codes. All other types of calls may be made after holding the second party (subject to system and extension options). Calls may not be transferred to the paging circuit. Switchhook flashes are ignored when talking to the Attendant. Programming To aflow an extension to hold, add on, or transfer a calf in which the second party is an outgoing trunk, select CBS Option 293 (Can Fiash if Talking to an Outgoing Trunk). To allow an extension to hold, add on, or transfer a call in which the second party is an incoming trunk, select COS Option 212 (Can Flash if Talking to an Incoming Trunk). To prevent an extension from attempting to hold a trunk call, then originating a second trunk call, select COS Option 215 (Cannot Dial a Trunk After Flashing If f-folding or In Conference With a Trunk). To prevent an extension from holding an extension call, then originat- ing a trunk call, select COS Option 214 (Cannot Dial a Trunk after Flashing). If a combination of the above is selected, calls may be held, added, or transferred as specified by the combination selected. If COS Option 249 (Transfer Dial Tone) is selected, transfer dial tone is returned. CQS Option 302 (Flash-in Conference) must be enabled to allow calls to be added to the conference. Page 5-52
Features Description Operation On an established call: Flash the switchhook - dial tone is returned; the first party is in consultation hold, and will hear music if provided. Dial the number of the destination extension (the second party) - ringing tone or busy tone is returned. When the second party answers - a private conversation is possible. Flash the switchhook - a 3-party call is established. Replace the handset - the held call is transferred to the called extension. When the original extension repiaces the handset - the call is released. Page 5-58
Features Description 5.46 TRANSFER DIAL TONE Description Selection of this option return c transfer dial tone in place of regular dial tone when the extension flashes the switchhook to place an established call on Hold in order to Consult or Transfer the call. Regular dial tone is 350/440 Hz continuous tone; Transfer Dial tone is 350/440 Hz, three bursts of 100 ms on, 100 ms off, followed by continuous tone. Conditions None Programming Select CO9 Option 249 (Transfer Dial Tone) for the extension Operation None Page 6-54
Features Description 5.47 TRANSFER WITH PRIVACY Description An extension user can converse privately with two extension users (one at a time) and then connect them by hanging up. Conditions An extension with Transfer with Privacy may access the Call Hold, Call Hold and Retrieve, and Paging features after flashing a call. The transferring extension may only talk to one of the other extensions at a time. COS Options 250 (Transfer with Privacy) is mutually exclusive with the following options: 302 (Flash-in Conference) 224 (Flash for Attendant) 223 (Flash Disable) 203 (Broker’s Call) An extension with COS Option 233 (Never a Consultee) may not be consulted. COS Options 214 (Cannot Dial a Trunk After Flashing) and 215 (Cannot Dial a Trunk After Flashing If Hoiding or in Conference With a Trunk), do not apply to an extension with Transfer with Privacy. Programming Select COS Option 250 (Transfer With Privacy) for the extension. One or both of the following COS Options may be selected: 212 (Can Flash if Talking to an Incoming Trunk), or 213 (Can Flash if Talking to an Outgoing Trunk). Operation 0 Establish a call. 0 Flash the switchhook - call is on hold. 0 Dial the number of the second party - when the second party answers, you may toggle between parties by flashing the switchhook. l If you hang up, both parties will be connected. Bag+2 5-55