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Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
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Advice of Charge Issue 6 June 1997 B-163 D1 answers.Connected EventCall_id C2 Party_id 2 calling_number A1 called_number A2 connected_number D1Agent D1 and far-end begin conversation. Second AOC update arrives from the network. A charge of 46 is received. Charging Eventcall_id C2 Party_id 2 Charging_number A2 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=intermediate charge value=46ECS will send the charge value received in the second update from the network. Notes: 1. ECS may send a Charging Event Report before any other event report is sent that references the second leg of the call. 2. Called number is not consistent with the called number in call-control events. Adjunct releases call. 3P Selective DropParty_id 2 DISCONNECT sent to network. Return Result=ACK RELEASE received from the network with final charge. A charge of 69 is received.Charging Event Call_id C2 Party_id 2 Charging_number A2 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=final charge value=69Final charge is reported. Application may decide to distribute charges to D1’s department. ECS clears call record. 3P Call EndedCall_id C2 cause=normal clearing Action/OperationNotification Association (Trunk Group) Make Call Association Comments
Message Scenarios B-164Issue 6 June 1997 User-Classified Call, Charge Information The following scenario involves a user-classified call placed over a trunk facility that connects to a European Telecommunications Standards Institute (ETSI) network. The ETSI network provides Advice of Charge (AOC-D) during the call. Action/OperationNotification Association (Trunk Group) Make Call Association Comments Adjunct initiates user-classified call to German ETSI network.3P Make_Call dest_addr A1 orig_addr 2 return_ack=yes ECS accepts and acknowledges. 3P Make Call Proceed Party id 1 Station D1 goes off hook. ECS recognizes dialed number as an address.Call is routed to an ISDN Trunk Group providing AOC-D. Far end answers. Connected Event Call_id C1 Party_id 2 trunk group_id T1 called_number ##### connected_number #####From ISDN CONNECT ? Note: Calling and called number information not available from network. ECS receives first charge update from ISDN FACility message. Charging Eventcall_id C2 Party_id 2 Charging_number D1 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=intermediate charge value=156Application accumulates charge towards station D1’s department. ECS receives second charge update from ISDN FACility message. Charging Eventcall_id C2 Party_id 2 Charging_number D1 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=intermediate charge value=179Application accumulates charge and determines station D1’s department is over-budget. (Continued on next page)
Advice of Charge Issue 6 June 1997 B-165 Adjunct releases call.3P Clear CallApplication takes action to correct over-budget problem. DISCONNECT sent to network. RELEASE received from network without final charge.Charging Eventcall_id C2 Party_id 2 Charging_number D1 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=final charge value=179 cause=CS3/38ECS indicates that charge information is not received in first clearing message from the network and includes the last valid amount received as the final charge. ECS acknowledges 3P Clear Call Request. Return Result=ACK Action/OperationNotification Association (Trunk Group) Make Call Association Comments
Message Scenarios B-166Issue 6 June 1997 Conference Call in Progress, Multiple Outgoing Trunks The following scenario represents a conference call involving multiple internal parties and multiple outgoing trunks receiving charge advice from the network. In this scenario, the CDR Call Splitting option is enabled, as well as the trunk-to-trunk transfer option. The adjunct application can use the charging number information provided within Charging Event Reports as a means of distributing the cost of the call. Alternatively, the application can use the Call_id reference provided with the Charging Event Report and match it with the Call_id of other ASAI associations in order to divide the charges according to the time spent on the conference by each participant. The network in this example is France VN4. Before the events shown in the table, Station D1 added the two trunks to call C2, and called station D1 on call C1. Call C2 is on hold, about to be conferenced with call C1. The parties on call C2 are: Party ID 1=Station D1, Party ID 2 = called number A1 on trunk T1 (group 15, member 1), Party ID 3 = called number A2 on trunk T2 (group 600, member 31). The Party IDs for call C1 are Party ID 1 = Station D1, Party ID 2 = Station D2. Action/ OperationEvent Notification Association (Trunk Group) Domain Control D1 Domain Control D2 Comments Adjunct requests Domain (station) control on D1 & D2.3P Domain Control Request Domain D13P Domain Control Request Domain D2Adjunct requests control over stations D1 and D2. ECS accepts and acknowledges. Return Result = ACKCall_id C1, Party ID 1 Call_ id C2, Party id 1 call_state=held call_state=connectedReturn Result = ACKCall_id C1, Party ID 2 call_state=connectedThe ACK notifiies the adjunct that multiple calls are already in progress. ECS receives charge update from ISDN-PRI INFORMATION message. For Party_id 2, charge value 78659. Charging Eventcall_id C2 Party_id 2 Charging_number D1 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=intermediate charge value=78659Station D1 conferenced an outgoing trunk (15/1) earlier and is considered the controlling number. Station D1 presses conference button. (Continued on next page)
Advice of Charge Issue 6 June 1997 B-167 ECS completes the conference.Call Conferenced EventOther_call_id C1 Resulting _Call_id C2 Party_id 1 Party_id 2 Party_id 3 Party_id 4 old_party_id=reslt call 1 old_party_id=reslt call 2 old_party_id=reslt call 3 old_party_id=othercall 2 connected_number D1 connected _number ##### connected_number ##### connected_number D2 connected_number ##### calling_number D1 called_number A1Call Conferenced EventOther_call_id C1 Resulting _Call_id C2 Party_id 1 Party_id 2 Party_id 3 Party_id 4 old_party_id=reslt call 1 old_party_id=reslt call 2 old_party_id=reslt call 3 old_party_id=othercall 2 connected_number D1 connected _number ##### connected_number ##### connected_number D2 connected_number ##### calling_number D1 called_number A14-party conference is established. Party ids 2 and 3 are trunks receiving charge advice that D1 conferenced earlier into Call_ id C2. Charging Events for call C2 have already been sent and logged by the application. ECS receives charge update from ISDN-PRI INFORMATION message. For Party_id 2, charge value 80214. Charging EventCall_id C2 Party_id 2 Charging_number D1 Called_number A1 Trunk Group=15 Type of charge=intermediate charge value=80214 ECS receives charge update from ISDN -PRI INFORMATION message. For Party_id 3, charge value 420. Charging EventCall_id C2 Party_id 3 Charging_number D1 Called_number A2 Trunk Group=600 Trunk Member=31 Type of charge=intermediate charge value=420Since D1 originally added this trunk (600/31), D1 is considered the charging number. Station D1 drops. Drop EventCall_id C2 Party_id 1Drop EventCall_id C2 Party_id 1Station D1 is no longer on the call. Even though CDR Call Splitting is enabled, D1 continues to receive charges. This is because the call still has three or more parties. No split charge is output at this time. (Continued on next page) Action/ OperationEvent Notification Association (Trunk Group) Domain Control D1 Domain Control D2 Comments
Message Scenarios B-168Issue 6 June 1997 ECS receives update from ISDN-PRI INFORMATION message, For Party_id 3, charge value 440.Charging EventCall_id C2 Party_id 3 Charging_number D1 Called_number A2 Trunk Group=600 Trunk Member=31 Type of charge=intermediate charge value=440D1 is charging number. ISDN-PRI DISCONNECT received with charge value 84768. (Party_ id drops from call.) Drop EventCall_id C2 Party_id 2Party_id 2 drops. Now the call is split, since there are only two parties left. Charging EventCall_id C2 Party_id 2 Charging_number D1 Called_number A1 Trunk Group=15 Trunk Member=1 Type of charge=final charge value=84768ECS sends final charge associated with party_id 2. This charge goes to station D1. Charging EventCall_id C2 Charging_number D1 Called_number A2 Trunk Group=600 Trunk Member=31 Type of charge=split charge value=440ECS sends split charge. This charge goes to station D1. The party ID is not sent when CDR Call Splitting generates a split charge event. ECS receives charge update from ISDN-PRI INFORMATION message for Party_id 3, charge value 460. Charging EventCall_id C2 party _id 3 Charging_number D2 Called_number A2 Trunk Group=600 Trunk Member=31 Type of charge=intermediate charge value=20Call splitting has left D2 as the charging party. Amount of charge is adjusted downward by the amount charged to D1 in the split charge event. Action/ OperationEvent Notification Association (Trunk Group) Domain Control D1 Domain Control D2 Comments
Advice of Charge Issue 6 June 1997 B-169 World-Class Routing (ARS/AAR), Incoming Call Routed over Outgoing ISDN Trunk Group, Charge Information Provided during the Call The following scenario describes a single case in which event reports are received on the Charge of Advice Notification Association and not on any other notification, call-control, or domain-control association. In particular, this scenario involves an incoming call that is processed in the ISDN-PRI Trunk Group’s Incoming Call Handling Treatment Table and is subsequently routed over another ISDN trunk group receiving Charge Advice. Action/OperationNotification Association (Trunk Group) Comments Incoming call on an ISDN trunk group is processed using the Incoming Call Handling Treatment Table. An entry in the incoming Call Handling Treatment Table matches the service of the incoming call NSF IE. The called number is deleted and a new number is inserted.The new routing number for the call is processed using ARS analysis. ECS determines the routing pattern and selects the outgoing trunk group based on preference and trunk availability. The call is routed as an outgoing call to an ISDN trunk group that is enabled for Charge Advice during the call. The far end answers. Note: Application will not receive notification of answer on far end. The network sends the first charge advice message.Charging Eventcall_id C2 Party_id 2 Charging_number=T1 Called_number A1 Trunk Group=45 Trunk Member=5 Type of charge=intermediate charge value=407The charging number, T1, is the Trunk Access Code (TAC) of the incoming trunk. This indicates that no local extension is on the call, and the ISDN-PRI calling number is unavailable. The network sends the final charge advice message in RELEASE. Charging Eventcall_id C2 Party_id 2 Charging_number=T1 Called_number A1 Trunk Group=45 Trunk Member=5 Type of charge=final charge value=679Note: Application will not receive notification that the call is complete, other than the final charge associated with the call.
Message Scenarios B-170Issue 6 June 1997 22. Miscellaneous Cases This section presents unsuccessful ASAI capability requests including common error cases. Unsuccessful Requests for Domain (Station) Control This scenario shows an ISDN PRI incoming call to station 85046. The adjunct processor requests to drop an alerting call, reconnect to an alerting call, and answer a non-existent call. Station 85046 is domain-controlled by the adjunct processor Messages Sent by the Adjunct ProcessorMessages Sent by the Switch Comments REG [CRV=123, FIE(Invoke, Inv_id=1, 3P Domain Control, domain=extension 85046)]AP Requests Domain Control of Station 85046 FAC [CRV=123, FIE(Return Result, Inv_id=1, 3P Domain Control, call_id=45, party_id=2, call_state=alerting)]Domain Control Granted for Station 85046 (One Call Alerting) FAC [CRV=123, FIE(Invoke, Inv_id=3, 3P Selective Drop, call_id=45)]AP Requests to Drop Station 85046 FAC [CRV=123, FIE(Return Error, Inv_id=3, 3P Selective Drop, cause=request not compatible with call state)]Request Denied (Call in the Alerting State) FAC [CRV=123, FIE(Invoke, Inv_id=5, 3P Reconnect, call_id=45)]AP Requests to Connect to Call FAC [CRV=123, FIE(Return Error, Inv_id=5, 3P Reconnect, cause=request not compatible with call state)]Request Denied (Call in the Alerting State) FAC [CRV=123, FIE(Invoke, Inv_id=2, Event Report, call_id=45, event=call redirected)]Call Redirection Event Report (Call Goes to Coverage) (Continued on next page)
22. Miscellaneous Cases Issue 6 June 1997 B-171 FAC [CRV=123, FIE(Invoke, Inv_id=7, 3P Answer, call_id=45)]AP Requests to Connect to Call FAC [CRV=123, FIE(Return Error, Inv_id=7, 3P Answer, cause=invalid number)]Request Denied (Call not Present) Messages Sent by the Adjunct ProcessorMessages Sent by the Switch Comments
Message Scenarios B-172Issue 6 June 1997 ISDN Network Congestion This scenario shows a call from station 67 to an external destination (75602) using ISDN PRI facilities. The network disconnects the call with a cause (network congestion). The adjunct processor requests Domain_Control for station 67. Messages Sent by the Adjunct ProcessorMessages Sent by the Switch Comments REG [CRV=13, FIE(Invoke, Inv_id=1, 3P Domain Control, domain=extension 67)]AP Requests Domain Control of Station 67 FAC [CRV=13, FIE(Return Result, Inv_id=1)] Domain Control Granted for Station 67 (No Calls Present) FAC [CRV=13, FIE(Invoke, Inv_id=3, 3P Auto Dial, called number=75602)]AP Requests Auto Dial Call to Station 75602 FAC [CRV=13, FIE(Invoke, Inv_id=2, Event Report, call_id=76, party_id=1 event=call initiated)]Call Initiated Event Report (Station 67 Goes Off-Hook) FAC [CRV=13, FIE(Invoke, Inv_id=4, Event Report, call_id=76, party_id=1, calling number=67, called number=75602, event=call originated)]Call originated FAC [CRV=13, FIE(Invoke, Inv_id=6, Event Report, call_id=76, party_id=2, event=drop, connected number=#####, cause=network congestion)]Drop Event Report (Network Disconnects) FAC [CRV=13, FIE(Invoke, Inv_id=8, Event Report, call_id=76, party_id=1, event=drop, connected number=67, cause=normal clearing)]Drop Event Report Station 67 Disconnects (Call Terminates)