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Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
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Value Query Capability Group Issue 6 June 1997 5-147 Party ID Information on Call Query Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? assigned value Second CRV Byte0x? assigned value Message Type 0x64 REGister Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility 0x?? computed length Q.932 Supplementary Service 0x91 component type tag = invoke 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke identifier length 0x01 invoke identifier 0x??initiating — odd value operation value tag 0x02 operation value length 0x01 Operation Value = Value Query 0x8c Q.931 IEs tag 0x40 Q.931 IEs length 0x?? computed length Q.931 IEs length0x?? long form (length > 127) Call Identity IE 0x10 Length of Call Identity 0x02 computed value * Call identifier (2 bytes) 0x?? switch-assigned value Locking Shift to Code Set 6 0x96 The Item IE 0x4d Length of the IE 0x01 Item = Party ID 0x9b
Byte Level Messages 5-148Issue 6 June 1997 Extension Type/Class Information Query Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? assigned value Second CRV Byte0x? assigned value Message Type 0x64 REGister Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility 0x?? computed length Q.932 Supplementary Service 0x91 component type tag = invoke 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke identifier length 0x01 invoke identifier 0x??initiating — odd value operation value tag 0x02 operation value length 0x01 Operation Value = Value Query 0x8c Q.931 IEs tag 0x40 Q.931 IEs length 0x?? computed length Q.931 IEs length0x?? long form (length > 127) Calling Party Number 0x6c Length of Calling Party IE 0x? computed length Address Type & numbering Plan ID 0x80 unknown numbering plan * ASCII Address digits 0x??, 0x30 through 0x39, 0x23 (#), 0x2a (*) Locking Shift to Code Set 6 0x96 The Item IE 0x4d Length of the IE 0x01 Item = Extension Information 0x9d
Value Query Capability Group Issue 6 June 1997 5-149 Integrated Directory Database Query Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Octet 0x? assigned value Second CRV Octet0x? assigned value Message Type 0x64 REGister Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility 0x?? computed length Q.932 Supplementary Service 0x91 component type tag = invoke 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke identifier length 0x01 invoke identifier 0x??initiating — odd value operation value tag 0x02 operation value length 0x01 Operation Value = Value Query 0x8c Q.931 IEs tag 0x40 Q.931 IEs length 0x?? computed length Q.931 IEs length0x?? long form (length > 127) Locking Shift to Code Set 6 0x96 Domain IE 0x49 Integrated Directory Query Length of Domain IE 0x01 Integrated Directory Domain 0x95 Domain IE 0x49 Search Extension length of Domain IE 0x?? Domain Type 0x?? See Note * 1st to (n-1)st digits 0x3? 0x30-0x39 Ext bit | last ASCII digit 0xb? 0xb0-0xb9 Note: Valid values are: 0x81 (group extension) 0x83 (station extension) 0x89 (trunk access code) 0x8c (vector directory number) 0x8e (announcement extension) 0x8f (data extension) 0x93 (split of skill hunt group extension
Byte Level Messages 5-150Issue 6 June 1997 Value Query: REGister Messages Sent by the switch None for this capability group. Value Query: FACility Messages Sent by the switch A FACility message is used to initiate an action within an existing association on an active CRV. All FACility messages have the Protocol Discriminator and the CRV followed by a FAC type = 0x62.
Value Query Capability Group Issue 6 June 1997 5-151 Response to Agent Login Query (List of Logged-in Agent Extensions) Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x62 FACility Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa1 INVOKE component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke identifier length 0x01 invoke identifier 0x?? even value operation value tag 0x02 operation value length 0x01 Operation Value = Response Continued0xbf Q.931 IEs tag 0x40 Q.931 IEs length 0x?? computed length Q.931 IEs length0x?? long form (length > 127) Locking Shift to Code Set 6 0x96 * The Domain IE 0x49 Agent Ext. repeated up to eight times * The length of the Domain IE 0x? * The Domain type = Extension 0x83 * * 1st to N-1 ASCII digits 0x??, 0x30 through 0x39 * Ext bit | last extension digit 0x??, 0xb0 through 0xb9
Byte Level Messages 5-152Issue 6 June 1997 Value Query: RELease COMplete Messages Sent by the Adjunct A RELease COMplete message terminates an association on an existing CRV. All RELease COMplete messages have the Protocol Discriminator and the CRV followed by a REL COM type = 0x5a. See “RELease COMplete Messages Sent by the switch and the Adjunct.” Value Query: RELease COMplete Messages Sent by the switch A RELease COMplete message terminates an association on an existing CRV. All RELease COMplete messages have the Protocol Discriminator and the CRV followed by a REL COM type = 0x5a.
Value Query Capability Group Issue 6 June 1997 5-153 Response to ACD Split Status Query (Continued on next page) Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x5a RELease COMplete Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa2 RETURN RESULT component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke identifier length 0x01 invoke identifier 0x?? value from request Sequence Tag 0x30 Q.932 sequence tag Sequence Length 0x?? computed length Sequence Length0x?? long form (length > 127) operation value tag 0x02 operation value length 0x01 Operation Value = Value Query 0x8c Q.931 IEs tag 0x40 Q.931 IEs length 0x?? computed length Q.931 IEs length0x?? long form (length > 127) Locking Shift to Code Set 6 0x96 The Counter IE 0x46 Length of IE 0x02 or 0x03 Type = Number of Calls in Queue 0x83 * Ext bit | Value < 127 (NOTE 1) 0x?? 0x80 | # of queued calls The Counter IE 0x46 Length of IE 0x02 or 0x03 Type = Number of Logged in Agents 0x84 * Ext bit | Value < 127 (NOTE 1) 0x?? 0x80 | # logged in agents
Byte Level Messages 5-154Issue 6 June 1997 The value will take up two bytes if the value is greater than 127. The high order bits will be first followed by 0x80 | low order bits.Response to ACD Split Status Query —(continued) Byte Description Byte Value Comments The Counter IE 0x46 Length of IE 0x02 or 0x03 Type = Number of Available Agents 0x85 * Ext bit | Value < 127 (NOTE 1) 0x?? 0x80 | # avail. agents
Value Query Capability Group Issue 6 June 1997 5-155 Response to Agent Status Query (Continued on next page) Byte Description Byte Value Comments Protocol Discriminator 0x08 BRI CRV Length 0x01 or 0x02 First CRV Byte 0x? Second CRV Byte0x? Message Type 0x5a RELease COMplete Locking Shift to Code Set 6 0x96 Facility IE 0x1c Length of Facility IE 0x?? computed length Q.932 Supplementary Service 0x91 component type tag 0xa2 RETURN RESULT component component length 0x?? computed length component length0x?? long form (length > 127) invoke identifier tag 0x02 invoke identifier length 0x01 invoke identifier 0x?? value from request Sequence Tag 0x30 Q.932 sequence tag Sequence Length 0x?? computed length Sequence Length0x?? long form (length > 127) operation value tag 0x02 operation value length 0x01 Operation Value = Value Query 0x8c Q.931 IEs tag 0x40 Q.931 IEs length 0x?? computed length Q.931 IEs length0x?? long form (length > 127) Locking Shift to Code Set 6 0x96 The Domain IE 0x49 The length of the Domain IE 0x02 The Domain type = Work Mode 0x86 The Work Mode 0x?? 0x81, 0x82, 0x83, or 0x84 The Domain IE 0x49 The length of the Domain IE 0x02 The Domain type = Talk State 0x87 The Talk State 0x?? 0x85 or 0x86
Byte Level Messages 5-156Issue 6 June 1997 NOTE: This IE will only be present if the System-Parameters Feature field, AUX Reason Code, is “forced” or “requested,” and the agent’s work mode is AUX.Response to Agent Status Query —(continued) Byte Description Byte Value Comments The Domain IE 0x49Note Length of Domain IE 0x? Computed length Domain type = Reason code 0x98 Reason code Reason code 0x8X 0x81- 0x89 (Reason codes 1-9)