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Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
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DEFINITY® Enterprise Communications Server Release 5 CallVisor ® ASAI Protocol Reference 555-230-221 Comcode 108001066 Issue 6 June 1997
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NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Lucent Technologies can assume no responsibility for any errors. Changes and corrections to the information contained in this document may be incorporated into future reissues. Your Responsibility for Your System’s SecurityYou are responsible for the security of your system. Lucent Technologies does not warrant that this product is immune from or will prevent...
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Contents Issue 6 June 1997iii About This Document xxix nReason for Reissue xxix nTerminology xxix nIntended Audience xxix nRelated Documents xxx 1 Introduction to Layer 3 Protocol 1-1 nASAI Association 1-2 nISDN Call Reference Values (CRVs) 1-3 nFacility Information Element (FIE) General Description 1-5 FIE Acknowledgements 1-6 FIE Protocol Errors 1-6 Operation Values 1-7 Invoke-id Values 1-7 nDenying an ASAI Request 1-8 nAborting an ASAI Association 1-9 2 Messaging Sequences and ASAI 2-1 Message...
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Contents ivIssue 6 June 1997 Charging Event Report 2-10 Connected Event Report 2-10 Cut-Through Event Report 2-11 Disconnect/Drop Event Report 2-11 Entered Digits Event Report 2-11 Hold Event Report 2-12 Queued Event Report 2-12 Reconnected Event Report 2-12 Trunk Seized Event Report 2-13 Call-Related Event Reports When Ending Adjunct Control 2-13 Busy/Unavailable Event Report 2-13 Reorder/Denial Event Report 2-14 Call Ended 2-14 Non-Call Related Event Reports 2-15 Logout Event Report 2-15 Login Event...
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Contents Issue 6 June 1997v Third Party Hold Procedure 2-27 Third Party Reconnect Procedure 2-27 Third Party Merge Procedure 2-28 Third Party Clear Call Procedure 2-29 Send DTMF Signals Procedure 2-29 Redirect Call Procedure 2-30 Third Party Listen Disconnect Procedure 2-30 Third Party Listen Reconnect Procedure 2-31 nNotification Association Procedure 2-32 nRouting Association Procedure 2-34 nRequest Feature Association 2-37 Agent Login Procedure 2-37 Agent Logout Procedure 2-38 Agent Work Mode Change...
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Contents viIssue 6 June 1997 Deactivate Message Waiting Lamp Procedure 2-50 Billing Change Request Procedure 2-51 nEnding an ASAI Association 2-52 Endpoint Denies a Request 2-52 Endpoint Application Level Software Aborts ASAI Processing 2-53 Endpoint Rejects FIE 2-54 ASAI and BRI Parser Interactions 2-55 nLink Management and Maintenance Procedures 2-57 Maintenance Heartbeat Procedure 2-57 ASAI Restart Procedure 2-58 Sending RESTart 2-58 Receiving RESTart 2-59 Suspend/Resume ECS Alarming on ASAI Link...
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Contents Issue 6 June 1997vii nMessage Type Information Element 4-5 nCodeset Information Elements 4-6 Coding Rules 4-6 Locking Shift Procedure 4-9 nCodeset 0 Information Elements 4-11 Call State 4-11 Called Party Number 4-12 Calling Party Number 4-14 Cause 4-16 Call Identity 4-20 Connected Number 4-21 Date/Time 4-23 Progress Indicator 4-24 Redirecting Number 4-26 Redirection Number 4-28 Restart Indicator 4-29 User to User Information 4-30 nCodeset 6 Information Elements 4-31 Call Options 4-31...
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Contents viiiIssue 6 June 1997 Party Identifier 4-63 Resource Identifier 4-64 Resource Status 4-65 Service Circuit 4-67 Specific Event 4-68 Status 4-70 Trunk Group Identification 4-72 Trunk Group/Trunk Status 4-74 User-Entered Code 4-76 Version 4-78 5 Byte Level Messages 5-1 nConventions 5-1 nEvent Reports 5-2 Event Reports: REGister Messages Sent by the Adjunct 5-2 Event Reports: REGister Messages Sent by the switch 5-2 Event Reports: FACility Messages Sent by the switch 5-2 Alerting Event Report 5-3...
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Contents Issue 6 June 1997ix Hold Event Report 5-28 Login Event Report — Domain (ACD Split/Skill) Control Association 5-29 Logout Event Report — Domain (ACD Split/Skill) Control Association 5-31 Queued Event Report 5-33 Reconnected Event Report 5-35 Reorder/Denial Event Report 5-36 Trunk Seized Event Report 5-37 nCall Control Capability Group 5-38 Call Control: REGister Messages Sent by the Adjunct 5-38 Third Party Make Call Request 5-39 Third Party Take Control Request 5-42 Call Control: REGister...
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Contents xIssue 6 June 1997 Call Control: RELease COMplete Messages Sent by the Adjunct 5-63 Call Control: RELease COMplete Messages Sent by the switch 5-63 Call Control: Acknowledgment — Association Terminates 5-63 Call Control: Request is Denied — Association Terminated 5-64 Call Control: Internal switch Audit Finds Stale Call Control CRV 5-65 Third Party Call Ended — Association Terminates 5-66 Call Control: RELease COMplete Messages Sent by Both the switch and the Adjunct 5-67 Call Control: Normal...