Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Repair Orientation 
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Table 1-5. Maintenance Terminal Hookups 
Local RS-232C Hookup
(Direct Connection)Remote RS-232C Hookup
(Through External Modem)
Baud  Rate: 
n9600 b p s
Baud  Rates:
n1200 b p s
n2400 b p s
Op tion setting s: (On all terminals)
nSe n d  Pa r it y =  sp a c e
nChec k Parity =  no
nRETURN k ey  =  CR
nNewline on LF =  no
nENTER key =  ec[ 2a
(ec  is ESCAPE key)
Op tion setting s: (On all terminals)
nSend  Parity =  spac e
nCheck Parity =  no
nRETU RN  k e y  =  C R
nNewline on LF =  no
nENTER key =  ec [ 2a
( e c  i s ESC APE k e y )
Printer op tion setting s:
nSp eed  =  1200
nPrinter Mod el = 470    
(for a 475 or 572 also)
nFlow Control =  DC1DC3    
(XON/XOFF)
nAlarm =  p in 20    (or none)
Printer op tion setting s:
nSp eed  =  1200
nPrinter Mod el =  470 (for a 475 or 572 also)
nFlow Control =  DC1DC3    (XON/XOFF)
nAlarm =  p in 20 (or none)
Ac cesses:
nAUDIX sc reens
nMFB Flashware
nOp erating  System Shell
nStand alone Utilities
Accesses:
nAUDIX sc reens
nMFB Flashware
nOp erating  System Shell
nStandalone Utilities
nDed ic ated  p ort for Alarm Orig ination c alls 
to RSC and  c alls to assig ned  AUDIX 
extension (inc oming  and  outg oing  c alls 
c annot b e mad e simultaneously)
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							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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Spec ific  op tions for setting up  the 715 terminal are inc lud ed  in Tab le 1-6. Port 1 is 
the (p arallel) p rinter p ort. Port 2 is used  to c onnec t the loc al maintenanc e 
terminal (LCT) c able. To turn on the p rinter, use the 
User Preferenc e sc reen. For 
a c omp lete list of op tions, refer to the terminal manual that ac c ompanies the 715. 
Table 1-6. 715 Port Options
Port 2 Port map ping Port 1
Host Port service Printer
9600 Baud  rate 9600
1 bit Stop bit 1 bit
7 b its Data b its 7 bits
Sp ac e Send  p arity Even
No Chec k parity No
Off Loc al ec ho
Off Enc od ing
Xon/Xoff Generate flow Xon/Xoff
Xo n / Xo f f Re c e i ve  f lo w Xo n / Xo f f
240 X off at 240
No Transmit limit
Yes Answer bac k on c onnec t
Main Clear c ommunic ations p ort Auxiliary 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
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Maintenance Screens and Usage
DEFINITY AUDIX screens use a verb-to-objec t approach. Refer to Fi g u re  1 -5, 
Sc reen Layout, for a samp le sc reen layout. Sc reens used  for maintenanc e are 
described later. 
Figure 1-5. Screen Layout
Screen Accessing
Ta b l e  1 - 7 d esc rib es the information that ap p ears on the DEFINITY AUDIX sc reen 
shown ab ove when you ac c ess a DEFINITY AUDIX System.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24AUDIX STATUS:  System Status Line
Command History Line
Activity Window
Help/Error Message Line
enter command:  Command Line
CancelRefreshEnterClearFldHelpChoicesNextPagePrevPage 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
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Table 1-7. Screen Usage 
Screen Area Definition
Status Line Shows:
nalarms:
 w
 (Warning ); M
 (Major); m
 (Minor); A
 
(Ad ministrative)
nlogins: 1
 (one terminal); 2
 (two terminals); 3 
(three 
terminals)
nthreshold s:
—lower: 
Ind ic ates that the lower p reset sp ac e threshold  
ac ross all 
voic e text filesystems has b een exc eed ed , for 
examp le, 50% (d efault 75%).
—middle:
 Ind ic ates that the midd le p reset sp ac e 
threshold  ac ross all 
voic e text filesystems has b een 
exc eed ed , for examp le, 60% (d efault 85%).
—upper:
  Indic ates that the up p er p reset spac e 
threshold  ac ross all 
voic e text has b een exc eed ed , for 
examp le, 70% (d efault 95%).
—filesystem: 
 Ind ic ates that more than 85% of the 
sp ac e within at least one filesystem has b een used .
Command 
History LineThe title of what ap p ears in the 
Ac tivity Wind ow. Inc lud es 
the c urrent p age numb er and  p ag e c ount of the sc reens, for 
example, Page 1 of 2.
Ac tivity 
Win d o wUsed  for:
nDisp lay of sc reens for ad ministration and  maintenanc e 
d ata entry
nDisp lay of rep orts (forms in whic h data entry is not 
allowed )
nDisp lay of sc reen and  field  help
nDisp lay of menus for c ommand  entry b roug ht up  with 
the Choices key
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							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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Help /Error 
Message LineDisplays short error messag es and  p romp ts.
Command 
LineWhere the user enters c ommand s to the system.
 —
 On the c ommand  line, d isp lays the p revious 
c ommand  entered . 
 —
 On the c ommand  line, d isp lays the next c ommand if 
one was p reviously entered .
Func tion Keys/
(Control Key 
Eq uivalents)/
Fu n c t i o n
n Cancel 
— In a sc reen, ab orts the c urrent ac tivity 
and returns the user to the c ommand  line. On the 
c ommand  line, erases the entire c ontents listed  there.
n Refresh
 — Rep aints the sc reen.
n Enter
 — In a sc reen, sub mits a c omp leted  sc reen 
for the ac tion sp ec ified  on the c ommand  line. On the 
c ommand  line, req uests exec ution of the c ommand  or 
p osting  of the req uested sc reen. The RETURN key is 
id entic al to Enter on the c ommand  line only.
n ClearFld
 — Clears an entire field  in a sc reen or a 
sing le keyword from the c ommand  line.
n Help
 — On the c ommand  line, this is identic al to the 
HELP
 c ommand , whic h d isp lays a sc reen exp laining  
what typ es of help are availab le. In a sc reen, this 
d isp lays information ab out the sc reen.
n Choices
 — On the c ommand line, this req uests a 
menu of valid  entries for c ommand-line keyword s. If a 
Choic es menu is alread y d isp layed , d epressing  this key 
ag ain will selec t the c urrent item from the menu.
n NextPage
 — Navig ates forward  throug h 
multip le-p ag e sc reens, rep orts, or help  and  b ac k to the 
first p age.
n PrevPage
 — Navig ates b ac kward  throug h 
multip le-p ag e sc reens or help  and  to the last p ag e from 
the first p ag e.
Ta b l e  1 - 7 .Screen Usage  — Continued
Screen Area Definition
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F1
F2
F3
F4
F5
F6
F7
F8 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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Function and Arrow Key Equivalents
Keyb oard  eq uivalents are availab le for users whose terminals c annot 
ac c ommod ate the DEFINITY AUDIX func tion keys.
Data Entry
When a sc reen with d ata-entry fields is ac tive, the following  ad d itional keys c an 
b e used  for navigating  throug h the sc reen and  entering  d ata in field s:
Table 1-8. Function and Arrow Key Equivalents
Function
/Arrow
Key
Screen 
LabelControl 
Key Purpose
1 Canc el c ntl-x Canc el c urrent op eration.
2 Refresh c ntl-l Refresh (rep aint) c urrent screen.
3 Enter c ntl-e Exec ute c urrent c ommand  or enter c urrent 
data.
4 Clear Fld c ntl-k Clear d ata in c urrent field .
5 Help c ntl-w Get Screen Help .
6 Choic es c ntl-c Get Field help  (and  d isp lay field    choic es, if 
any).
7 Next Pag e c ntl-n Go to next p ag e (if any).
8 Prev Pag e c ntl-p Go to previous p ag e (if any).
c ntl-u On the c ommand line, d isp lays the p revious 
c ommand  entered . On a screen, moves to 
the c losest field  in the p revious line.
c ntl-d On the c ommand line, d isp lays the next 
c ommand  if one was p reviously entered . On 
a sc reen, moves to the c losest field  on the 
next line.
Key  What it Does 
  or 
  Moves the c ursor to the next field. From the b ottom field , wrap s to 
the top  field .
Moves to the p revious field . From top  field, wrap s to the b ottom 
field.
Moves to the next field. From b ottom field , wrap s to the top  field . TA B
RETU RN
¬TAB 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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1-19 Maintenance Login Procedure 
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Maintenance Login Procedure
When the DEFINITY AUDIX System is reb ooted , a log in p romp t ap pears briefly, 
followed  immediately b y the following  lines: 
System name: audix 
login: Phase 2 file check PASSED 
Phase 3 file check PASSED 
Phase 4 file check PASSED 
Phase 5 file check PASSED 
DOTRACE=yes 
TRACELOG=/var/spool/audix/tracelog 
TRACECMD=-s 60 -o /var/spool/audix/tracelog.a -o 
/var/spool/audix/tracelog.b 
TRACEOUTPUT=/dev/null 
Save output to Trace process 
OLDTRACELOG=/var/spool/audix/oldtrace 
When the last line ap pears, p ress  . You will g et another log in p romp t. At 
this point, you c an log  in.
To log in, typ e cust
, or craft
 at the p romp t, and  p ress  . Typ e your 
p assword  and p ress  . If req uired, type your system p assword  and  p ress 
.
Forms You Will Use
Tab le 1-9 lists the sc reens that will allow you to maintain, rep air, and  d iag nose a 
DEFINITY AUDIX System from the loc al or remote maintenanc e terminal. 
Onc e you are log g ed  into the system, typ e the name of the sc reen and  press 
. If need ed , refer to the HELP for eac h sc reen to ensure p rop er ac tion. 
 Moves to the next field to the p revious field . From top  field, wraps 
to the b ottom field.
Moves to the nearest field  on the p revious line. From top  field , 
wrap s to the bottom field . 
Moves to the nearest field  on the next line. From b ottom field , 
wrap s to the top  field .
Deletes the last charac ter entered in the c urrent field . 
Key  What it Does 
bac ksp ac e
RETU RN
RETU RN
RETU RN
RETU RN
RETU RN 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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Table 1-9. Maintenance Screens and Their Use 
Form/Available Logins Purpose
display alarms 
craft 
(onsite tec hnic ian)
cust
 (customer)Disp lays ac tive or resolved  
MAJOR, MINOR, or 
WA RN I N G alarms.  Ind ic ates by resourc e typ e 
what p art of a DEFINITY AUDIX System may b e 
faulty, and  when and  if it was automatic ally 
resolved.  Can be activated if the system is in 
ad ministrative shutd own mode. Troub leshoot the 
first alarm listed , as this may resolve the other 
alarms.  Prob lems are listed  in this manual 
ac c ord ing  to resourc e typ e.
display errors
craft 
(onsite tec hnic ian)Lists errors that oc c ur d uring  automatic  inline and  
maintenanc e p roc ed ure testing . Rep eated  errors 
will set an alarm. Can b e ac tivated  if the system is 
in ad ministrative shutd own mod e.
display events
craft 
(onsite tec hnic ian)Lists all rep orted  maintenanc e events inc luding  
inline errors, maintenanc e p roc ed ure failures, 
alarms, and  errors. An entry is mad e in this log  
whenever a transition is mad e into or out of the 
AUDIX or OA&M state. Maintenanc e eng ineers 
use this when the system need s an in-d epth 
d iag nosis.
display/restore 
backups 
craft 
(onsite tec hnic ian)
cust 
(c ustomer)Disp lay b ac kup s lists the bac kup s stored  on the 
MO d isk that were mad e on a nig htly and  weekly 
b asis. Bac kups inc lud e those d one automatic ally 
and  manually, and  also inc lud e announc ements, 
voice filesystems, Lucent software, and  system 
(p anic /c rash) d ump s. The system saves up  to two 
weeks of b ac kup s d ep end ing on the sp ac e 
availab le on the MO disk and  the amount of data 
being saved.
Restore backups restores a complete bac kup 
from an MO d isk to the hard  d isk. This ac tion c an 
b e done only in the OA&M state.
display 
administration-log
craft 
(onsite tec hnic ian)
cust
 (c ustomer)Disp lays the DEFINITY AUDIX ad ministration 
alarms rep orted  to maintenanc e. Rep orts the d ate, 
time, and  typ e of alarm. (See Chap ter 10 for a list 
of ad ministration alarm messages and  rep air 
ac tions.)
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							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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display/change 
switch-link
craft 
(onsite tec hnic ian)
cust
 (c ustomer)For CL mod e, d isp lay/c hang e the Log ic al 
Channel, Switc h Port, and Data Link for the 
switc hes using  this DEFINITY AUDIX System. 
Also, d isp lay/c hang e the host switc h numb er and  
AUDIX mac hine numb er known b y the switc h. For 
DS mod e, disp lay/c hang e the c all-answer timeout 
extension and  p arameters. Also, d isp lay/c hang e 
the host switc h numb er and AUDIX mac hine 
numb er known b y the switc h.
display/change 
link-log
craft
 (onsite tec hnic ian)
(Control Link only)Disp lays the link-log  p arameters: enab le/d isab le 
link-log  d ata c ollec tion and  the maximum numb er 
of link-log  entries.
display/change 
network-groupDisplays or changes the digital networking port 
and  extension.
The networking  p ort ad ministered  must matc h the 
networking port ad ministered  on the switc h.
Ta b l e  1 - 9 .Maintenance Screens and Their Use  — Continued
Form/Available Logins Purpose
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							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
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status network-
group
craft 
(onsite tec hnic ian)
cust
 (c ustomer)Disp lays the status of the network p ort. Can b e 
exec uted  from any user id  and  is available only if a 
networking port is p urc hased  (from the “ system-
p arameters customer-op tions” form). Up d ates the 
d isp layed  status every 3 sec ond s until the user 
p resses the CANCEL key.
For an inac tive port, the State-Reason field is as 
for the b usyout/release c ommand s and  the 
remaining  field s are b lank.
For an ac tive p ort the status field s are:
nState-Reason: ISB-IN, ISB-OUT, OSP-C, or 
OOS-T
nMac hine: name of remote mac hine to whic h 
the p ort is c onnec ted  (or “ TRANSITION”  
during call setup)
nAc tivity: c urrent ac tivity on the p ort (TEST-IN, 
TEST - O U T,  AD M I N - O U T,  VM AI L -I N ,  VM A I L -
OUT, STATUS-IN, STATUS-OUT, UPDATE-IN, 
UPDATE-OUT, NAMES-IN, NAMES-OUT
nSp eed : c urrent line sp eed  
(64000,56000,19200,9600,4800,2400,1200)
nMode: DMI mode (M1,M2,M3)
status mo-disk
craft 
(onsite tec hnic ian)
cust
 (c ustomer)Disp lays the c urrent status of the d rive and  MO 
d isk. It also performs SCSI self-d iag nostic s tests 
to the MO d rive and  MO d isk. The SCSI-level 
d iag nostic s inc lud e write, read and  verify tests.
Se e  Chapter 4 for a d esc rip tion of the status and  
results rep orted .
Ta b l e  1 - 9 .Maintenance Screens and Their Use  — Continued
Form/Available Logins Purpose
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