Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Glossary 
GL-7  
Local Area Network (LAN)
A short d istanc e d ata c ommunic ations network used  to link c omputers and  peripheral d evic es 
und er some form of stand ard  c ontrol
Local Maintenance Terminal (LMT)
A disp lay terminal loc ated  near the DEFINITY AUDIX System and  the switc h. It is temporarily 
attached to the DEFINITY AUDIX d uring  an on-site servic e visit.
Login
A unique cod e used  to gain ap p roved  ac c ess to a subsc rib ers voic e mailb ox or to a d isplay termi-
nal.
M
Magneto-optical (MO) Disk
The storag e med ium used  b y the mag neto-op tic al d isk d rive to store b ac kup s and  other informa-
tion. MO disks are removab le and  rewritab le.
Magneto-optical (MO) Disk Drive
The devic e used  to 
store nig htly and weekly b ac kup s of c ustomer d ata, install new soft-
ware releases, restore the system and  remove c ore d ump s and  other maintenanc e infor-
mation. The d rive stores information on an MO d isk.
Mailbox
A p ortion of d isk memory g iven to eac h sub sc rib er for c reating  and storing  outgoing  and  incoming 
messag es.
Message-waiting Indicator (MWI)
A devic e on a telep hone, either a message-waiting  lamp or a d isp lay screen, that alerts subscrib -
ers to new messages.
Message-waiting Lamp
An LED on a telep hone that alerts sub sc ribers to new messag es.
Migration
The rep lacement of an old  hardware or software release with a new one. Chang es from DEFINTIY 
AUDIX system releases earlier than 4.0 to Release 4.0 are called  
mig rations.
Modem
A modulator/d emod ulator used for transmitting  analog sig nals across telep hone lines.
Multifunction Board (MFB)
For release 3.2 and  earlier releases, the hard ware p latform (TN566B, 386 version and  TN567, 486 
version) whic h hold s the c entral p roc essing  unit, c ontrollers, memory d evic es, and  sig nal p roc es-
sors that make a DEFINITY AUDIX System op erational. For release 4.0 the TN568 is the only circuit 
p ac k and  therefore p erforms all op erations for the DEFINITY AUDIX system.
Multilingual System
A DEFINITY AUDIX System containing  p rimary and sec ond ary lang uag e announc ement sets. A 
larg e (40 hour) system will hold up  to nine d ifferent lang uag e sets. The Telec ommunic ations 
Device for the Deaf (TDD) announc ement set is treated as a multilingual option. 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Glossary 
GL-8  
N
Native Mode
The ab ility of the switch to recog nize the DEFINITY AUDIX as a DEFINITY AUDIX c irc uit p ac k. With 
native mod e sup port, the switch reserves one slot for the DEFINITY AUDIX system. Ad d itionally, 
the switc h is ab le to c orrectly id entify the DEFINITY AUDIX board  in alarms sent to the Remote Ser-
vices Center (RSC).
Non-native Mode
Without native mod e, the TN568 slot is p rovisioned  as a TN754, TN2181 or TN746B. The second 
slot occ upied b y the DEFINITY AUDIX system Release 4.0 is not reserved , and  alarms are 
rep orted  as alarms for a TN754, TN2181, or TN746B.
Null Modem Cable
A cab le that transp oses transmit and  rec eive leads on an RS-232 c onnection.
O
Operating System (OS)
The set of programs that runs hardware and  interp rets software c ommands.
Operations, Administration, and Maintenance (OA&M)
A state of system operation where core p roc esses of the system are acc essed , includ ing  system 
initialization, resourc e c onfiguration, forms interface, entry into the maintenance sub system, and 
filesystem ac cess. Also entered  when customer data must b e restored .
Outcalling
A feature that allows the system to d ial subscrib ers numb ers or g o to pag ers to inform them they 
have new messages.
P
Personal Greetings
Messag es DEFINITY AUDIX sub sc rib ers c reate to g reet c allers when the subsc rib ers are unavail-
ab le. Sub scrib ers can c hang e and  administer p ersonal g reeting s as nec essary.
Port
A connection or link between two d evic es, allowing information to travel throug h it to a desired  
loc ation. For examp le, a switc h port connec ts to a DEFINITY AUDIX p ort to allow a subscrib er on a 
voic e terminal to leave a messag e.
Protocol
A set of sp ec ific  rules, proced ures, or c onventions relating  to forms and  timing of d ata 
transmission b etween two d evices. 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Glossary 
GL-9  
R
Reboot
A system 
reb oot is d one to c lear major system problems (suc h as c orrup t program memory). It 
also runs automatically whenever the system is p owered  up . Also see 
boot.
Remote Field Update
A set of software chang es on a given release that is transmitted from a c entral location to customer 
eq uip ment. Chang es are generally restricted to serious b ug  fixes and  are limited  in volume.
Reply Loop Escape
Allows the sub sc rib er the op tion to return to resp ond ing  to a messag e after trying  to rep ly to a 
non-subsc rib er messag e.
Restart
During maintenanc e, a system 
restart b ring s the system software b ac k into full servic e, usually 
after an ad ministrative shutd own. This is often d one to try to clear software problems.
RISC
Red uced  Instruc tion Set Comp uter. Refers to c omp uters b ased on an unusually hig h speed p ro-
cessing  tec hnolog y that uses a far simp ler set of operating c ommands.
S
Sanity and Control Interface (SAKI)
An integ rated  c irc uit that rec eives and transmits TDM b us control messages and monitors the san-
ity of the ang el p rocessor.
Shutdown State
State of system op eration where either a tec hnician c an shut d own the system for maintenanc e, or 
where a c ritic al error c ond ition b ring s d own the system. In either c ase, filesystems are c losed  and  
the system can b e powered  down and  removed  from the carrier.
Small Computer Systems Interface (SCSI)
An interface stand ard  d efining the p hysic al, log ic al, and  electrical c onnections to comp uter sys-
tem peripherals such as the MO disk and hard disk drives.
Standalone Utility
A software utility with op tions that inc lud e d isk d rive initialization, c op ying  files from a g eneric  MO 
d isk onto the c ustomers d isk, and map  p artition modific ation. 
Subscriber Specific Announcement Set
When the Multiling ual feature is enab led , each sub sc rib er form has three field s sp ecifying the 
announcement set with whic h the sub sc rib er will interac t with the system once they log in, and  the 
two announc ement sets with whic h c allers to the sub sc rib ers mailb ox can interact with the sys-
tem. 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
Glossary 
GL-10  
T
Transmission Control Protocol/Internet Protocol (TCP/IP)
A set of protoc ol stand ard s which allows a p roc ess on one mac hine to send  data to a p roc ess on 
another machine. Communication may b e full or half dup lex. TCP/IP inc lud es sup port for multip le 
op erating  systems and  mac hine architec tures.
Telecommunications Device for the Deaf (TDD)
A categ ory of DEFINITY AUDIX features, including p ersonal g reeting s and  announc ement sets, 
that exchang e text messages with sub scribers or callers using teletyp ewriters. 
Teletypewriter (TTY)
A devic e that uses Baud ot tones to transmit text-b ased  telep hone messag es for the hearing  
imp aired . Sub sc rib ers or c allers can use teletyp ewriters to acc ess the DEFINITY AUDIX system if 
TDD features are enab led .
Time Division Multiplex (TDM) Bus
The interfac e b etween the DEFINITY AUDIX System and the switc h that c arries dig itally-enc od ed 
voic e waveforms and  circuit-switc hed  data.
TN568 Circuit Pack
The circ uit b oard that p erforms the main p roc essing func tions on DEFINITY AUDIX system 
Release 4.0.
U
Update
A limited  inc remental chang e on an existing  release involving  software only.
Upgrade
The rep lacement of one release with a new release. This may involve software, flashware, hard -
ware, and/or data.
V
Vo i c e  P o r t
An elec tric al p athway that c onnects c alls b etween two devic es, such as telep hones, switches, or 
voic e messag ing  systems. 
						

							Index 
IN-1  
DEFINITY AUDIX System Maintenance  585-300-121   Issue 1
May 1999
IN
Index
Numerics
715 port op tions,1-14
A
Administration log
description of displays,1-20
messag es,11-1rec ommend ed  ac tions,11-1searc h strings,11-1
Alarm orig ination
alarm levels,3-12alarms (fault c od es),3-12
error c odes,3-13error log resourc es,3-12errors,3-13
fault descriptions,3-12rep air ac tions,3-12test results,3-13
troub leshooting,3-11Aud it screens
mailboxes,1-29
mailing -lists,1-29maintenanc e-log,1-27names,1-29
network-data,1-28p ersonal-directories,1-29subscrib er-d ata,1-28
switc h-names,1-30switc h-translations,1-27voic e-files,1-30
Aud its
alarm levels,9-2alarms (fault c od es),9-2
automatic maintenance p roc edures,9-4b asic  op eration,1-7
error c odes,9-4error log resourc es,9-2fault descriptions,9-2
rep air ac tions,9-2types,9-1when p erformed,9-1 
						

							DEFINITY AUDIX System Maintenance  585-300-121    Issue 1
May 1999
Index 
IN-2  
B
Board replacement,3-16
Busyout/Release forms
port,1-25switc h-link,1-25
switc hlink,1-25voic e-g roup,1-26
C
Cab les,1-6Cap ac ities,1-3voic e p ort,1-4
Comp atible switches,1-4Control link
terminal config urations,1-11
troub leshooting,5-12Customer warning  of shutd own,1-26
D
Data entry,1-18DCS remote switc h,5-10Dig ital networking
capacity
,1-3mod e 1 test results,6-19mod e 2 error d isp lays,6-10
mod e 2 error messages,6-11mod e 2 normal c all d isp lays,6-9mod e 2 test results,6-11
mod e 3 test results,6-19test mac hine results,6-20troub leshooting,6-1
voic e p ort limits,1-4Disk d rive
alarm levels
,4-6alarms (fault c od es),4-6automatic maintenance p roc edures,4-7
description,1-5error c odes,4-7error log resourc es,4-6
fault descriptions,4-6jump er setting s,4-11rep air ac tions,4-6
rep lac ement p roc ed ures,4-8, 10-6status,4-6storag e c ap ac ities,1-3
troub leshooting,4-6Disp lay set
terminal config urations,1-12 
						

							DEFINITY AUDIX System Maintenance  585-300-121    Issue 1
May 1999
Index 
IN-3  
E
Emerg ency reset b utton,1-6
F
Fa c e p l a t e
description,1-5emerg enc y reset b utton,1-6
LEDs,1-5shutdown button,1-5Filesystem restoration
from b ac kup  MO d isk
,10-4, 10-7restore b ackup  screen,1-20Func tion keys,1-17
G
Graceful shutd own of system,1-26, 10-8
I
Installation and  rec overy menu,10-4
J
Jump er setting s,4-11
K
Keys
d ata entry
,1-18function key eq uivalents,1-18
function keys,1-17
L
LAN
alarm levels,5-16alarms (fault c od es),5-16, 5-17
error c odes,5-17error log resourc es,5-16fault descriptions,5-16
rep air ac tions,5-16test sc reen,1-25troub leshooting,5-16 
						

							DEFINITY AUDIX System Maintenance  585-300-121    Issue 1
May 1999
Index 
IN-4  
LED
description
,1-5d iag nostic s,1-9illustration,1-8
indic ations,1-9Link p orts
alarm levels,5-9
alarms (fault c od es),5-9error c odes,5-9error log resourc es,5-9
fault descriptions,5-9rep air ac tions,5-9Linklog form, description of,1-21
Log in p roc edure
after a reb oot,1-19normal log in,1-19
M
Maintenanc e connections
availab le log ins,1-13
baud rates,1-13hookup s,1-13p rinter op tion settings,1-13
system ac cess,1-13terminal op tion settings,1-13terminal req uirements,1-10
terminal typ es,1-10Maintenanc e forms
ac tivity window,1-16
c ommand  history line,1-16c ommand  line,1-17help /error messag e line,1-17
sc reen layout,1-15status line,1-16types,1-20
Maintenanc e p roc ed ures, b asic  op eration,1-7Manual
contents,vii
related  resources,viiiusing  this manual,vii
Master d ata filesystem
alarm levels,7-4alarms (fault c od es),7-4
automatic maintenance p roc edure,7-5error c odes,7-5error log resourc es,7-4
fault descriptions,7-4rep air ac tions,7-4MFB, see TN568 
						

							DEFINITY AUDIX System Maintenance  585-300-121    Issue 1
May 1999
Index 
IN-5  
MO d isk
alarm levels
,4-2alarms (fault c od es),4-2error c odes,4-3
error log resourc es,4-2errors,4-3fault descriptions,4-2
rep air ac tions,4-2rep lac ement p roc ed ures,4-5test results,4-4
MO d rive
description,1-5rep lac ement p roc ed ures,4-8
status,4-2troub leshooting,4-1Mod e 1 test results,6-19
Mod e 2
error messag es,6-11test results,6-11
Mod e 3 test results,6-19
N
Networking p orts
alarm levels
,6-2alarms (fault c od es),6-2error log resourc es,6-2
errors,6-3fault descriptions,6-2rep air ac tions,6-2
test results,6-3test results (long ),6-5test results (short),6-4
P
Physical d imensions,1-3Power req uirements,1-3
R
Remote machine
alarm c od es
,6-7alarm d esc riptions,6-7alarm levels,6-7
alarms,6-7error log resourc es,6-7errors,6-8
rep air ac tions,6-7troub leshooting,6-7 
						

							DEFINITY AUDIX System Maintenance  585-300-121    Issue 1
May 1999
Index 
IN-6  
Rep l ac i ng
disk drive
,4-8, 10-6MO d isk,4-5MO d rive,4-8
Req uirements,1-3Reset system
oa&m,1-26
reb oot,1-26restart,1-26shutd own,1-26
S
Save forms
announc ements,1-31
nightly,1-30voic e,1-31weekly,1-30
SCSI bus cables,1-6Shutdown button,1-5Shu t d o w n  c o d es
alarm levels
,9-6c ause or ac tion req uired,9-6description,9-6
Software
alarm levels,8-1alarms (fault c od es),8-1
automatic maintenance p roc edure,8-13error c odes,8-13error log resourc es,8-1
fault descriptions,8-1rep air ac tions,8-1Standalone utilities
copying boot program
,10-2copying generic partitions,10-2described,10-1
d isk I/O tests,10-2d isp laying  MO volume label,10-2format disk,10-2
lost g eneric  files,10-4menu op tions,10-2
modifying partition map,10-2reassigning bad blocks,10-2rep lac ing  the hard d isk d rive,10-6
unbootab le system,10-3Status MO d isk c ommand,4-1Status switchlink forms,1-31
Storage cap ac ity,1-3Storage filesystem
alarm levels,7-2
alarms (fault c od es),7-2automatic maintenance p roc edure,7-3error c odes,7-3
error log resourc es,7-2fault descriptions,7-2rep air ac tions,7-2